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Hampton Inn Austin - Arboretum Northwest

2.5 of 5 3908 West Braker Lane, Austin, TX 78759
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Certificate of Excellence 2014
Hampton Inn Austin - Arboretum Northwest
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Hampton Inn Austin - Arboretum Northwest
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484 reviews from our community

Traveler rating
    326
    114
    31
    7
    6
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110
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175
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
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2 reviews
5 of 5 stars Reviewed yesterday NEW

I recently spent one night at this hotel and was extremely pleased. All the staff was helpful and friendly. The room was very clean and tastefully decorated. The beds were excellent. Upon checking out, I left a cd player in the room by mistake. Approximately 40 minutes later, I received a telephone call telling me that my cd player was... More 

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Plano, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Was referred to hotel by local business. Was only there for one night but very satisfied with room accommodations and service. Would recommend for business or leisure. Grounds and facility well maintained.

Review collected in partnership with Hampton

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AUSNWManager, General Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Greetings Ed! Thanks for sharing your experience with future travelers! We're happy to hear that you enjoyed your stay and we look forward to seeing you again soon! Thomas Haidet General Manager More 

Texas City, Texas
1 review
1 of 5 stars Reviewed 6 days ago NEW

Pros: Free Breakfast. Clean room. Cons: No refrigerator or microwave AND no on site restaurant! Which means if you are in town for an extended period (for me Sunday-Friday) and you have no transportation, you are at the mercy of the adjacent Burger King or delivery. DO NOT USE the 'service' the hotel calls "Room Service"!! I tried it the... More 

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tx
Senior Contributor
30 reviews 30 reviews
27 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed 2 nights for conference. Lovely room with fireplace, flat screen tvs, comfortable beds, pretty decent water pressure on 3rd floor. Room was quiet and clean. Had some trouble getting the room temperature comfortable and the ceiling fan was out of balance and very noisy. Checked in by Chris and he was friendly and funny every time we saw him.... More 

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AUSNWManager, Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

I believe you had the pleasure of staying at our sister property, the Homewood Suites! I am thrilled you chose to stay at one of our properties. The rooms are very spacious and it is a comfortable space to stay in while traveling on business! The fireplace is a wonderful touch. Always feel free to contact the front desk to... More 

Texarkana, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Friendly staff, good coffee and a great location. Elevator is slower than Christmas and couldn't cool the room down very much but, it was alright. Plenty of good parking and close to good restaurants.

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AUSNWManager, Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Mike, I am so glad to hear you enjoyed your stay with us! I wholeheartedly agree about the location. There are so many shopping and restaurant choices in the area. Please don't hesitate to let the front desk know how we can make your stay more comfortable. We have maintenance available to handle all of your air conditioning and heating... More 

Sacramento, California
1 review
5 of 5 stars Reviewed 1 week ago

Very friendly and efficient service provided at this location along with extremely convenient location to both Texas 183 and MoPac 1. The gym is small but sufficient. The breakfast is okay to get you started for the day. The chairs in the communal area could use a little more stuffing. However, overall the location and the service are wonderful and... More 

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AUSNWManager, Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Sherry, I am glad you chose the Hampton Inn Austin NW for your lodging needs. I know you have many options to choose from in the area so thank you for staying with us. We are working on purchasing new chairs for our lobby. It is very important to us for all of our guests to be as comfortable as... More 

Houston, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel and staff made our one-night stay wonderful. It's across the highway from a mall so we could go there to enjoy our dinner. Great breakfast. We had our 10-year old dog with us and the friendly staff accommodated us. Best of all, there is a wooded path across the street where we could walk him so he was... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
AUSNWManager, Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

John, Thank you so much for taking the time to post a review about our property. I am thrilled to hear that you enjoyed your one night stay with us! Please stay with us again when you are in the area. We would be happy to have you back anytime. Thanks again!! Kathy Cordes Assistant General Manager Hampton Inn Austin... More 

Somers, New York
Top Contributor
173 reviews 173 reviews
14 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here four nights on business, and picked this hotel based on Tripadvisor reviews and the location. Accommodations were basic but the room was clean and tidy. Parking was easy and plentiful, never had trouble finding a spot. Staff were always friendly and helpful. Here are some of the other things I liked about this hotel: 1) Breakfast (complimentary) was... More 

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AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Dear James W, WOW James W, you have written many reviews, which is wonderful because it helps other guests make a decision in choosing the right location! I would like to thank you for your awesome review. I love the way you listed all the amenities that we have! Complimentary breakfast and wifi are 2 important features.We are fortunate to... More 

Odessa, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

My husband and I stay at this hotel several times each year when we visit relatives in Austin. The staff is excellent--always friendly and accommodating! The location is near both The Arboretum and The Domain--two of Austin's premier shopping and dining areas. Most any part of Austin is easy to reach from either Highway 183 or MOPAC just blocks from... More 

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AUSNWManager, Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Martha, I am so happy you enjoyed yet another stay at our property! We must be doing quite a few things right for you to keep returning! We will make sure to keep up the good work. I am so thankful for your loyalty. We look forward to you visiting again. I hope you enjoy the holiday season! Thank you... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We wanted to stay downtown but the local attractions to the hotel is where we spent most of our time and enjoyed the most. The room was comfortable, clean and suitable when we were in between sight seeing. The tv could be larger but for the value of room you cannot beat it. Breakfast was nice and fulfilling, fresh and... More 

Was this review helpful? Yes
AUSNWManager, Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Greetings Marilyn! I cannot thank you enough for taking the time to write the beautiful review of our property. I am so glad you enjoyed the local attractions, the breakfast and our hotel staff. At the Hampton, we really enjoy what we do and I look forward to you returning to our property. I hope you enjoy your Christmas holiday!... More 

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Additional Information about Hampton Inn Austin - Arboretum Northwest

Address: 3908 West Braker Lane, Austin, TX 78759
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Austin - Arboretum Northwest 2.5*
Number of rooms: 124
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Also Known As:
Hampton Inn Austin - Arboretum Northwest Hotel Austin
Hampton Inn Arboretum Northwest
Austin Hampton Inn
Hotel Style:
#5 Family Hotel in Austin
#6 Romantic Hotel in Austin
#8 Business Hotel in Austin

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