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Hampton Inn Austin - Arboretum Northwest

#11 of 191 Hotels in Austin
Certificate of Excellence
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3908 West Braker Lane, Austin, TX 78759
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Hampton Inn Austin - Arboretum Northwest
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Hampton Inn Austin - Arboretum Northwest
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534 reviews from our community

Traveler rating
    357
    129
    33
    9
    6
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126
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190
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
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Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

The greeting I received in the lobby from the young lady working that night was incredible. She made it really easy to check into my room. She even had an envelope with a handful of coupons for local dining establishments. The location was perfect for my needs and was quiet enough. The room was clean and comfortable, but I was... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
AUSNWManager, General Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Greetings Brad, Thank you for your honest feedback! I'm happy though that you had a great experience with our Front Desk staff! I'm lucky to have all of them on my team! No, unfortunately we do not have microwaves in our guest rooms, but we do have one in our breakfast area available 24 hours a day. I'm so sorry... More 

Columbia City, Indiana
1 review
5 of 5 stars Reviewed 5 days ago NEW

On a recent business trip to Austin I selected the Hampton Inn Arboretum for my stay. I was able to arrange for an early check in and which allowed me to prepare for my meeting after a 5 hour flight. The staff was very courteous and helpful. They were able to provide some excellent dining options. This was my second... More 

Was this review helpful? Yes
AUSNWManager, General Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Hi Jeffrey! Thank you for sharing your experience with us and future travelers! I'm happy to hear that our staff was able to accommodate your early arrival and get your taken care of! And Thank you for coming back, we love seeing our guests return! I hope we see you again soon!!! -T.Haidet More 

Round Rock, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

We booked a block of rooms for our wedding weekend at The Hampton Inn Arboretum. The staff at this location was extremely helpful and friendly. I am so pleased with how everything was at this hotel. I would recommend this hotel to anyone having a wedding in this area. The shuttle they offer was so helpful for our guests that... More 

Review collected in partnership with Hampton

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AUSNWManager, Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Good afternoon Stacy B, On behalf of the entire team I would like to thank you for giving us the opportunity to take care of you for your wedding weekend! I enjoyed the conversations that took place. It was very nice seeing your family in the breakfast lobby every morning. I am thrilled to hear that our staff was extremely... More 

Milwaukee, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Was in Austin for a wedding and most of my family stayed at the Hampton. We arrived earlier than expected check in but the front desk clerk was able to accommodate all of us to get into rooms within the hour we were there. Breakfast was very convenient and the staff made us feel like very important guests.

Review collected in partnership with Hampton

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AUSNWManager, Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Hello Lyndsey H, I am very happy to hear that we were able to check you in early to accommodate your needs! We understand that being in Austin for a Wedding is special, and that there is a lot of preparation beforehand. Thank you for mentioning our breakfast, but most of all thank you for choosing us as your Wedding... More 

Chicago, Illinois
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

I had recently stayed at the Hampton Inn and Suites for a weekend in April for a wedding. The staff and service was wonderful, especially Rose Brown. She and other hotel staff members were very accommodating for all guests of the wedding party (such as providing transportation going to and from the reception venue). The hotel lobby was updated and... More 

Was this review helpful? Yes
AUSNWManager, Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Dear NLucy171, I would like to thank you for your wonderful review, and for recognizing me by name! I will definitely share your positive words with our dedicated team! That is what we are here for: To provide exceptional customer service ensuring a comfortable and unforgettable stay! Weddings are very important events, and we always want to ensure that everything... More 

Stillwater, United States
1 review
4 of 5 stars Reviewed 1 week ago

Nice Hotel, clean rooms, the bed was good for a hotel. Majority of the time I stay at Hampton hotels because I know what I am going to get. The rooms are nice and most of the beds are comfortable. I enjoy my stays at Hampton.

Review collected in partnership with Hampton

Was this review helpful? Yes
AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Dear Josh P, I would like to thank you for your wonderful comments about our hotel. First impressions are very important, so I am grateful that you mentioned that we have a nice property, clean rooms, and comfortable beds. I am overjoyed to hear that you are a huge HAMPTON FAN! We love having you here!! We hope to see... More 

Senior Contributor
27 reviews 27 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

We were looking for a good location, clean hotel with friendly staff. We found all of these at this property. The staff was great, rooms were clean and nicely appointed. I loved the early check in feature that allowed us to pick the specific room we wanted. Easy all around!

Was this review helpful? Yes
AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Hello KayBee89, We were honored with your decision to stay with us! I am very thrilled that you found all you were looking for here at our Property! GOOD LOCATION, CLEAN HOTEL, AND A FRIENDLY STAFF, BESIDES E-CHECK IN, YOU ARE GUARANTEED THAT PERFECT STAY! I thank you for mentioning our E-Check in process! It indeed allows you to select... More 

Xyz
Contributor
16 reviews 16 reviews
4 of 5 stars Reviewed 1 week ago

We stayed here for 3 nights for our trip to Austin. Everyone on the staff was terrific and very helpful. Our room was clean and quiet and the free breakfast was awesome. Proximity to downtown Austin was about a 30 minute drive during heavy traffic. Otherwise, other tourists sites were very accessible.

Was this review helpful? Yes
AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Dear Otown331, Thank you for your review, and for giving us the opportunity to take care of you on your 3 day stay! I am overjoyed to hear that our staff went above and beyond! You have mentioned three important features during your stay with us, which are definitely a dedicated staff to ensure guest satisfaction, cleanliness of your room... More 

Fort Worth, Texas
1 review
5 of 5 stars Reviewed 1 week ago

The hotel room was quiet, clean, spacious, and comfortable. We really enjoyed it! The hotel staff spread rose pedals on the floor, designed cute shapes out of towels, left some snacks, and a bottle of chilled champagne for us in the hotel on our wedding night. The hotel is also in a very convenient area for shopping and night life... More 

Was this review helpful? Yes
AUSNWManager, General Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Greetings mtaylor459! Congratulations again on your wedding! I'm SO thrilled to hear that you enjoyed your room and your decorations! We LOVE to go that extra mile for our guests who are celebrating a special occasion! My staff was very excited to hear you guys chose us to spend your wedding night so they jumped into action to make it... More 

Dallas
Senior Contributor
39 reviews 39 reviews
22 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Free parking, good location off Mopac , this Hampton Inn is a quiet and comfortable oasis in Austin. My room was clean and comfortable. Breakfast buffet was typical hampton inn. Staff were super friendly and helpful.

Was this review helpful? Yes
AUSNWManager, General Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

HI brute! Thanks for the submission! I'm glad you enjoyed your stay and that we lived up the Hampton expectation! And Thank you for your kind words about our staff!! I hope we see you again in the future! -T.Haidet General Manager More 

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