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All 187 Austin hotels

Hampton Inn Austin - Arboretum Northwest

2.5 of 5 Hotel   |   3908 West Braker Lane, Austin, TX 78759
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Ranked #8 of 187 Hotels in Austin
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
brendine Plano, Texas
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472 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Plano, Texas
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is an incredible location and hotel. Very friendly staff plus great rooms with awesome beds. I will stay here again and again. Trust me this is the place to stay when you are in Austin. Close to great dining plus easy access to shopping and Austin sights.

Was this review helpful? Yes
AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Dear Brendine, I would like to thank you for your wonderful review about how amazing our staff is!! Positive feedback is always encouraging to hear!! I am glad you had a good night's sleep in our comfortable beds! Your survey proves that our staff truly loves to take care of their guests! You are right about the location. Lots of... More

1 review
5 of 5 stars Reviewed 2 days ago NEW

Stayed one night this past weekend and was checked in (and later checked on with a friendly courtesy call) by such a sweet and considerate staff, Kathy Cordes! The room was also clean and comfortable -- definitely an ideal stopover. Furthermore, even when I left the next morning in a hurry and left a small but important notebook behind, Kathy... More

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AUSNWManager, General Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Hello Rjlee2030! Thank you so very much for posting your review, I'm THRILLED to hear that our staff and Mrs. Cordes took such great care of you while you were here this weekend! :) We love to take care of our guest and I'm glad you got that experience! I hope we see you again! Thanks again! -Thomas H. General... More

1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

I stay at the Hampton inn because it's always clean, it feels safe and they treat you like family. I especially enjoy the happy hour drinks on Wednesdays. My company picks this Hampton inn based on most of the employees stay and I can't think of one person that has anything bad to say.

Was this review helpful? Yes
AUSNWManager, General Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Hi Madiskins! Thank you for sharing your experience!! I'm so very pleased to hear that our staff treated you so well, we love to take care of guests and we do that by treating them like Family! I'm also really glad you enjoyed our Happy Hour on Wednesday, we call it Wine Down Wednesdays... I hope we get the chance... More

New York
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I was in between conferences, and arrived in Austin from Dallas and needed somewhere low-key and quiet to stay before the heading to my conference hotel in downtown Austin. I selected the Hampton Inn Arboretum because of its prices and free breakfast. I was not disappointed! The hotel was very quiet, peaceful and the room I stayed in was clean... More

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AUSNWManager, General Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Greetings HarlemMade! Wow, thank you so much for your review!!! I'm so glad you chose us and that you enjoyed your stopover! My staff and appreciate your comments and we look forward to seeing again sometime! Have a safe and Happy Holiday! -T. Haidet General Manager More

san diego, ca, United States
1 review
4 of 5 stars Reviewed 1 week ago

Shuttle service to and from airport is not complimentary, more than $50 each way, same as a taxi. We could not get onto the internet, even tho Wifi was complimentary. Otherwise, the hotel was clean, quiet and quite a nice hot breakfast was included. Good value in my estimation compared to closer-in locations. Front desk staff very good.

Review collected in partnership with Hampton

Was this review helpful? Yes
AUSNWManager, General Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Hello Margarite, Thanks for posting your experience! Our hotel does not offer any shuttles to the airport unfortunately, our complimentary shuttle we provide is available Mon - Friday within a 5 mile radius of the hotel. Many properties downtown do offer that service. I'm sorry to hear you had trouble connecting with our Wifi, please let our front desk staff... More

Dallas, United States
1 review
5 of 5 stars Reviewed 1 week ago

The seafood restaurant recommended for supper was less than one block from the hotel. Taxi was arranged for an early morning pick up @ 0730 to transport me to the meeting site. Taxi was prompt. Staff very friendly both evening and day staff. Checking in and out was a breeze.

Review collected in partnership with Hampton

Was this review helpful? Yes
AUSNWManager, General Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Greetings Mary Ellen V! Thank you so much for taking the time to share your thoughts about our property and am glad to hear that you had a pleasant stay. Our staff is here for you 24 hours day! We hope we see you again sometime soon! -T.Haidet General Manager More

Fairfax, Virginia
Senior Contributor
48 reviews 48 reviews
33 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago

As background, I stay at Hilton properties 35+ times a year, and have stayed at 120+ Hilton properties. I rate this Hampton Inn as a 4 against other Hampton Inn and similar price range properties I have used. I have stayed here twice in the last month. The front desk staff is extremely nice and very welcoming. The rooms are... More

Was this review helpful? Yes
AUSNWManager, General Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Good morning Tim G! Thank you for posting your experience! As a frequent traveler you see more than the average hotel guest and I appreciate your kind words about our property. Thanks again, and we look forward to welcoming you back! -T.Haidet General Manager More

Louisiana
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for two nights for a wedding. The lobby is huge and it allowed us to gather as a family between wedding events. The staff was so friendly and went out of their way to accommodate us. They stored food for us; let us keep ice chests in the lobby that were scheduled to be loaded on buses... More

Was this review helpful? Yes
AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Dear 978Visitor, It was a privilege to take care of you, your family, and friends! Weddings are Happy Moments in Life where everything just has to be right! We were overjoyed to accommodate all of your needs to make the day perfect! Our lobby is large enough for parties and social gatherings, and I remember how pleasant your breakfast time... More

Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 1 week ago

Disappointed to not have a fresh cookie waiting for me at check-in. Rooms are large with a King bed and a couch that can easily accommodate more. Carpet in the hallway needs to be replaced but otherwise this hotel is clean, friendly staff and good value! Not all Hampton's are the same.

Was this review helpful? Yes
AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Dear Lisa H, I would like to thank you for your review and sharing your positive feedback! Our king sized rooms are fairly large, compared to other studios in our area. It is wonderful to hear that your accommodations were met, but I apologize that fresh cookies were not offered to you at check in.You have already mentioned that all... More

Los Gatos, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We have stayed there 3 times over the last 3 years and each time it has been great. The staff is very friendly and helpful, the rooms are clean and well maintained, and the breakfast is yummy. While in a quiet location there are plenty of great restaurants within minutes of it. Easy freeway access is a major plus too.... More

Was this review helpful? Yes
AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Dear Erik O, Thank you for your wonderful words about our Hotel! It is inspiring for the entire team to see that you have enjoyed your stay with us!! I hope that our readers will have the chance to experience what you have experienced, and hopefully one day they will get to feel the AWESOME EXPERIENCE you had!. Clean rooms,... More

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Additional Information about Hampton Inn Austin - Arboretum Northwest

Address: 3908 West Braker Lane, Austin, TX 78759
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Austin - Arboretum Northwest 2.5*
Number of rooms: 124
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Also Known As:
Hampton Inn Austin - Arboretum Northwest Hotel Austin
Hampton Inn Arboretum Northwest
Austin Hampton Inn

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