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All 185 Austin hotels

Hampton Inn Austin - Arboretum Northwest

2.5 of 5 Hotel   |   3908 West Braker Lane, Austin, TX 78759
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Hampton Inn Austin - Arboretum Northwest
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Ranked #11 of 185 Hotels in Austin
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Monica W Houston, Texas
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455 reviews from our community

Traveler rating
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    108
    29
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    5
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102
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
1 review
5 of 5 stars Reviewed 5 days ago NEW

I would like to say this was a special time for me since my son was getting married. I could not stay where they were so we decide to stay at the Hampton Inn. I was so impressed with the moment I step into the hotel. I was greeted with great respect. My room was great. Everything I need was... More

Was this review helpful? Yes
AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Dear Monica W, I would like to thank you for such caring words, and the way you described our hotel was beautifully brought to attention! I was overjoyed to hear that your stay with us was sensational! It is very special to celebrate a wedding, especially if it is your own child! I thank you deeply for your positive feedback... More

Edmond, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Just another great experience with Hampton Inns. Great that you allow pets to stay over also. Great staff at the front desk. Honored my military ID and gave me a great rate even though there was a football game and ACL happening that weekend. The breakfast buffet is the best in the industry. Thank you

Review collected in partnership with Hampton

Was this review helpful? Yes 1
AUSNWManager, General Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Greetings Scott, First let me Thank You for your service to our country! And thank you for taking the time to let us know how your experience was! We appreciate you staying with us and hope to see you again. -Thomas H. General Manager More

Houston, United States
1 review
5 of 5 stars Reviewed 1 week ago

Such a nice little hotel and great value. Clean and accomodating. Breakfast is great and coffee was perfect. Staff is really nice and professional. Pet friendly policy is fantastic and we had a blast. Location is very convenient to downtown and landmarks as well as the shops right near by. Great value. Thanks!

Review collected in partnership with Hampton

Was this review helpful? Yes
AUSNWManager, General Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

H Justin H! I'm really glad you and your pet enjoyed your stay with us!! We LOVE having our furry friends stay just as much as you! Thank you so for taking the time to write a review, and I hope to welcome you back again soon! -Thomas H. General Manager More

Elgin, Tx, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great facility! Great staff, great exercise facility, good breakfast! The hotel is in a great location, by resturants and easy access to the main interstates. The staff was extrememly helpful and professional (Brittney)! Outstanding customer service and professionalism.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
AUSNWManager, General Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Hi Michael M! Thanks so much for your kind words! I'm so happy to hear that you had such a wonderful stay with us and I appreciate you taking the time to tell us! We hope to see you again!!! -Thomas H. General Manager More

texas
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is in a nice convenient area. The staff is friendly and the breakfast is good for being included in the rate. However, this hotel is aging and in need of an update. There was no fan in the bathroom and it gets and stays steamy. When back in this area again I will probably try the loft or... More

Was this review helpful? Yes 1
AUSNWManager, General Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Greetings trip_travel9988, Thank you for taking the time to post your experience! I thank you for choosing us, though it seems our properties appearance didn't meet your expectations. We make changes and upgrades as often as possible so hopefully if you give us a try again we'll exceed your expectations. Thanks again! -Thomas H. General Manager More

UK
Senior Contributor
48 reviews 48 reviews
26 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Friendly staff do not make up for what is a hotel in need of refurbishment ....for the price one can do better. Clean & tidy and organised - typical of what can expect of a Hampton Inn ....but they need to do more to differentiate this hotel ...unlikely I will stay there again

Was this review helpful? Yes
AUSNWManager, General Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Greetings robert092, Thank you for sharing your experience, though I'm sorry to hear that you didn't enjoy your stay. We are currently going through some redecorating so if you come back you'll see the improvement. Thank you for staying with us! Thomas Haidet General Manager More

Crossroads, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

I thought this hotel would be a lot nicer than it was for the price. I guess we were paying for the location more than anything. The rooms looked really outdated and the walls were thin. Every time a door slammed I thought it was my room and woke up.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
AUSNWManager, General Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Hello Benjamin J, I appreciate you taking the time to share your experience on our Trip A. page. I'm sorry we did not exceed your expectations and my staff and I strive to do so with every guest. Thank you again for choosing to stay with us and I hope that one day we can provide a better experience for... More

Houston, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The staff was very friendly. Rooms and bathrooms are very clean and organized. Only complaint is I am 6'3 and the toilets are low, need to be taller. King size bed was so comfortable after a 3 1/2 hour drive. Very close to good eating N by NW & Iron Catus. I would definately stay again.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
AUSNWManager, General Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

HI Efrem W!! Thank you for taking the time to post on our TA page! I'm glad our room/bed was comfortable for you! Come back and see us again! -Thomas Haidet General Manager More

Gonzales, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

If possible, we always stay at Hampton Inns, because they are consistently clean and comfortable. We enjoyed staying at this Hampton Inn in Austin, TX NW. Every staff member was polite, helpful and eager to please. I had to have an out-patient medical procedure done, & this Hampton Inn was only 2 blocks from the surgical center. So, it was... More

Was this review helpful? Yes 1
AUSNWManager, General Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Hi Mr. & Mrs. Wilson, I'm so happy you received my email the other day apologizing about the rate miscommunication! I'm glad I was able to help out, our guests' happiness is very important to my team and I, even after you leave us! We hope we get the chance to welcome you back again in the future for a... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My experience at the Hampton Inn was nothing but positive. Check in was fast and hassle free. We were able to call downstairs for items we forgot and they were brought to our room immediately. The breakfast was the best I have had at a hotel. Fresh fruit along with hot eggs, sausage, potatoes that actually were seasoned and of... More

Was this review helpful? Yes 1
AUSNWManager, General Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Hi Nichole L! Wow, thank you so much for you kind remarks!!! I so happy that your enjoyed your stay and that we exceeded your expectations with our Complimentary Hot Breakfast! Hopefully next time you'll be able to lay back and relax at our pool! We hope to see you again soon! -Thomas Haidet General Manager More

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Additional Information about Hampton Inn Austin - Arboretum Northwest

Address: 3908 West Braker Lane, Austin, TX 78759
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Austin - Arboretum Northwest 2.5*
Number of rooms: 124
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Also Known As:
Hampton Inn Austin - Arboretum Northwest Hotel Austin
Hampton Inn Arboretum Northwest
Austin Hampton Inn

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