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Hampton Inn Austin - Arboretum Northwest

#13 of 191 Hotels in Austin
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3908 West Braker Lane, Austin, TX 78759
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1 room 1 guest
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Hampton Inn Austin - Arboretum Northwest
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602 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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MONTGOMERY
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Had to make a quick trip to Austin to assist family. Arrived late in town and stopped by to check availability. They had a king room, their best rate and very friendly desk clerk. Always enjoy staying at the Hampton, their quality and beds are outstanding. Can depend on them for a good night's sleep and fresh coffee & breakfast.

Review collected in partnership with Hampton

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Phoenix, Arizona
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Great staff! They shook our hands, called us by name, and let us know that they were available for any of our needs. Great lobby, clean rooms, and comfortable beds. Free parking and free breakfast! Breakfast has everything that you could want including Texas shaped waffles!

Was this review helpful? Yes
AUSNWManager, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Thank you for your excellent review, KenzieM211328! We appreciate you taking the time to write such wonderful comments about our service, cleanliness and our complimentary parking and breakfast! When guests first walk in to our hotel, we want them to feel welcomed and at home, so we strive for providing extraordinary services each day. Thank you for your acknowledgements KenzieM211328... More 

Keedysville, United States
5 of 5 stars Reviewed 4 days ago NEW

This was the best Hampton Inn that I have ever experienced in my travels. All of the staff, and I mean all of the staff were top notch, the facilites were in great shape and the breakfasts were well done. This place deserves all the stars you can give it!

Review collected in partnership with Hampton

Was this review helpful? Yes
AUSNWManager, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Frank B, wow thank you so much for such an exceptional review about your stay with us! Your words are extremely encouraging and are truly appreciated by all staff members here. We continually strive to be the best in all areas, so thank you so much for acknowledging our "top notch" staff! I'm personally happy to hear that our amenities... More 

Paducah, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

I always stay at this hotel when I go to Austin. The staff is very friendly and accommodating. The hotel has always been clean and welcoming. The rooms I've stayed in have always been clean and comfortable.

Review collected in partnership with Hampton

Was this review helpful? Yes
AUSNWManager, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Matthew P, thank you for taking the time to write this wonderful review in regards to many of your stays with us! We appreciate you staying with us and we always want you to feel comfortable when you do. I am happy to share your review with all our departments, especially housekeeping. Thank you again Matthew P, we look forward... More 

Hernando, Florida
Level Contributor
52 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago

Parking lot-large, easy to park, lobby-clean, staff- super friendly, elevators-clean, room- very clean, bathroom- very clean. This hotel was very conveniently located for what we were doing. Very quiet location. Breakfast- better than normal for free breakfast. Nice pool.

Was this review helpful? Yes
AUSNWManager, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

joseph_h_11_11! Thank you so much for your excellent review! During your stay I am pleased you found all of our areas around and throughout the hotel were "very clean" as our housekeeping department works extremely hard and is persistent when ensuring guest satisfaction. Thank you for your acknowledgment of our super-friend staff here as well! We greatly appreciate you choosing... More 

Flower Mound, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed here for the weekend on 8/15 and found the hotel very clean, rooms were comfortable and very spacious. The staff was great and Jason at the front desk was very helpful and provided great information about Austin to us. The breakfast in the morning was very good.

Was this review helpful? Yes
AUSNWManager, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Travelcbys, thank you for your awesome review! As being the "sister-property" of Homewood Suites, we truly appreciate your kind words about your stay that you had with them last weekend. I will definitely pass along your encouraging and sincere words and I know Jason greatly appreciates your acknowledgement of him. Thank you again! Sincerely, Taylor Day Guest Service Manager Hampton... More 

Level Contributor
8 reviews
5 of 5 stars Reviewed 2 weeks ago

With 3 kids at UT this hotel is my home away from home. In fact, I hate when I have to book somewhere else. The rooms are always clean, the staff is friendly and helpful. The breakfast is hot not continental. Rates are great. It is close to shopping, restaurants and easy access from mopac and 183.

Was this review helpful? Yes
AUSNWManager, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Hi MRF63! Thank you for making us your home away from home! We are more than happy to have you stay with us. I am glad our location is perfect for your area needs and our staff is friendly and helpful. I will pass along your comments pertaining to the cleanliness of your rooms to our housekeeping department. Thank you... More 

Highland Village, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We have stayed at this Hampton Inn on numerous occasions, since we have family in the area. Everyone is so friendly and welcoming. The rooms are clean and very comfortable. Breakfast is always well-stocked and delicious. This is a great place to stay!

Was this review helpful? Yes
AUSNWManager, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Joanne T, thank you so much for your excellent review and continuously staying at our location! We are more than pleased that your experience here is one that is welcoming and very comfortable! We strive ourselves on our guest satisfaction and ensuring our guests feel at home. Thank you for your wonderful review Joanne T! Until next time, Taylor Day... More 

Wimberley, Texas
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Love Love Love Hampton Inn Braker Ln Austin. Aug 6-10 2015 Sophie was so helpful in making sure my group got the best rate possible. (family in town for a memorial gathering for my mother) We loved relaxing in the lobby all afternoon on Friday. The fruit snack was appreciated. The breakfast made it easy for everyone to not go... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
AUSNWManager, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Emily W, we loved, loved, loved having you and your here this past week! Sophie thanks you graciously for your acknowledgment of her ensuring the best possible rates for your group. We want each and every guest to feel at home and comfortable during their stay and we are glad you and your family enjoyed your time with us! Thank... More 

Midlothian TX, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The room was very nice and comfortable. The staff was very friendly. The location is very convenient to shopping and restaurants. I was there for business, but the next time I travel to Austin for pleasure I plan on returning to the Hampton Inn.

Review collected in partnership with Hampton

Was this review helpful? Yes
AUSNWManager, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Ken L, thank you so graciously for your excellent review about your stay with us! We are thrilled you found your room nice and comfortable as we always want each of our guests to feel "at home" here. I am happy to hear that our staff treated you kindly. We greatly look forward to seeing you again Ken L the... More 

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