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All 183 Austin hotels

Hampton Inn Austin - Arboretum Northwest

2.5 of 5 Hotel   |   3908 West Braker Lane, Austin, TX 78759
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92%
Ranked #9 of 183 hotels in Austin
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Lubbie O Houston, United States
  • Overview
  • Reviews (415)
  • Photos (41)
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  • Room tips (67)
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415 people have reviewed this hotel

Traveler rating
    279
    102
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
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English first
Houston, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

The staff were excellent, the location is easy to get to. My grand daughter loves the Texas shaped waffles. I will be recommending this location to all my family and friends. We used to stay with other hotel, but they did not have in room wifi, something you need with a young child.

Review collected in partnership with Hampton

Was this review helpful? Yes
AUSNWManager, Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Dear Lubbie O, It is absolutely wonderful that you and your granddaughter had a great experience with our hotel! I am truly thankful to you for sharing this experience with us and for making us your new hotel of choice in Austin. Your granddaughter and I can both share the love for our Texas waffles and I can definitely understand... More

Allen, Texas
1 review
5 of 5 stars Reviewed 5 days ago NEW

I normally stay at a Hampton Inn or a similar hotel when I travel, but this hotel was way better than expected. Before arriving, I spoke to Margo over the phone. I felt welcomed before I even made into Austin. She answered all of my questions and even advised me as to where to park for an event that evening.... More

Was this review helpful? Yes
AUSNWManager, Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Dear School72, I am simply blown away by the wonderful review that you have completed for us! I am very pleased to see that you enjoyed our hotel, service, and breakfast as these are all elements we are constantly trying to maintain at our hotel. I will also be passing your wonderful comments along to Margo, and I know she... More

Portland, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

Second time to stay at this hotel. First class stay the first time. Second time we did not have our room cleaned two days in a row otherwise it would have been great like the first time. When we did call to have a fresh set of towels it took longer than anticipated and when we did receive the towels,... More

Review collected in partnership with Hampton

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AUSNWManager, Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Dear Omar D, I cannot begin to express how disappointed I am that your return stay with us was not up to the standards of your previous stay. You are correct in saying that our hotel is known for providing service that is customary of your first stay and I am appalled at the fact that we failed to deliver... More

Temple, Texas
Senior Contributor
35 reviews 35 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Good location close to Arboretum and Domain in Austin. Very friendly staff (they even upgraded our room, unprompted). Nice lobby. Nice room. We loved the free breakfast and around-the-clock free coffee! Hampton Inn has impressed me once again.

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AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Dear JaneCHG, Thank you very much for your positive review! I am happy to hear that you have received an upgrade. You have mentioned many amenities that are very true about our HAMPTON INN! First of all the location, clean and updated rooms with new mattresses, good, hearty breakfast with our famous Texas waffles, but the best is our amazing... More

Grand Prairie
1 review
5 of 5 stars Reviewed 1 week ago via mobile

My stay at the Hampton Inn was a wonderful experience thanks to Thomas, GM, and his willingness to help. He did everything in his power accommodate me. The room was spacious and clean. Front desk was helpful. They even supplied me with toothpaste. I missed breakfast, but that was because the bed was just so comfy. As for location, it's... More

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AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Dear Greace09, We can't thank you enough for writing such a wonderful review about our hotel. Yes, Thomas is our GM and is very considerate, kind and always willing to help guests!! We are very fortunate to have him. I am very happy that you have enjoyed your stay in your clean room! I will definitely share your fantastic review... More

Waco, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

Was looking for Austin hotel that was in a quiet and safe area. Hampton Inn was both. Stayed on 5th floor which was very quiet. Very clean rooms internet was adequate. Free breakfast was good and adequately stocked. Plenty of shopping and restaurants nearby.

Review collected in partnership with Hampton

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AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Dear Wyattran, Thank you for responding to Trip Advisor, especially since your review is wonderful to read! I am happy that you had a wonderful stay with us and that your room was in a quiet area. We do have 6 floors and most floors have refrigerators. Uneven numbers face the pool, which many guests prefer. Rooms away from the... More

Central Texas
Contributor
11 reviews 11 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Spent two nights at this location recently for a business trip. Overall, it was a great stay & the front desk, especially Michael was super friendly and helpful. PROS: New mattresses in the rooms, great breakfast, nice rooms & decor, easy access. CON: The a/c in my room didn't get super cold. Overall, would definitely stay here again.

Was this review helpful? Yes
AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Dear Nicnak55, Thank you for responding to TripAdvisor and taking the time out of your busy day. I am very happy that you have enjoyed your stay with us! I will inform Michael and the front desk team of their excellent service. It is our goal to make sure our guests are satisfied during their stay! I like your list... More

Sachse, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I had an enjoyable stay, quiet, peaceful atmosphere. I was able to wind down after my busy days and relax. The room and amenities were great, the complementary breakfast was very good, wide selection of items to choose from. I don't know if they had a complementary happy hour which would have been great to help wind down. The fitness... More

Review collected in partnership with Hampton

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AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Dear Joe O, I would like to sincerely thank you for the awesome reviews that you have written. It is very enjoyable to know that we have met, if not exceeded your expectations! I am very happy that you had the time to unwind and relax, in addition were very satisfied with your accommodations and breakfast. It sounds like you... More

Eden, Texas
Top Contributor
92 reviews 92 reviews
29 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel due to it's proximity to a graduation we were attending the following morning. The young man who checked us in was extremely friendly - you could tell he loved his job. The room and sleeping was above average as was the breakfast the following morning. We would definitely stay here again!

Review collected in partnership with Hampton

Was this review helpful? Yes
AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Dear KathyK76837, I do appreciate and thank you for your wonderful words. I am happy that you were pleased with our front desk staff and your room accommodation! We are happy to inform all guests that we have updated our rooms with new mattresses!The fact that you say our hotel and breakfast is above average makes me very proud. We... More

LaGrangeville, NY
1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel for business in May. Great stay. Everyone was very friendly, accommodating, and helpful. They helped us find restaurants, gave us free water and held our luggage when we first arrived, cleaned up our breakfast, and joked with us. Really everyone was wonderful and made our stay pleasant. Unfortunately, we didn't catch everyone's name but we... More

Was this review helpful? Yes
AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Dear 10thanniversary, Wow, what an amazing review and so detailed! I loved reading it, and thank you for such wonderful words!! I surely will tell Asher about your kind words, and inform staff of your positive response! Taking care of our guests is our highest priority so I am very pleased that you had a great stay! I appreciate your... More

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Additional Information about Hampton Inn Austin - Arboretum Northwest

Address: 3908 West Braker Lane, Austin, TX 78759
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Austin - Arboretum Northwest 2.5*
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Also Known As:
Hampton Inn Austin - Arboretum Northwest Hotel Austin
Hampton Inn Arboretum Northwest
Austin Hampton Inn

41 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#7 Business Hotel in Austin #8 Family Hotel in Austin #9 Romantic Hotel in Austin
Hotel Class
Official Description (provided by the hotel)
Our Austin Arboretum hotel offers easy access to shopping and dining at The Domain and is only a quick drive to downtown Austin attractions. We offer free WiFi and complimentary breakfast to make you feel right at home. Visit our Hampton Inn Austin-NW/Arboretum hotel and soak in the Austin atmosphere today! ... more   less 
Number of rooms
124

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