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All 182 Austin hotels

Hampton Inn Austin - Arboretum Northwest

2.5 of 5 Hotel   |   3908 West Braker Lane, Austin, TX 78759
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Ranked #9 of 182 hotels in Austin
Certificate of Excellence 2013
GreenLeadersBronze level
A recent review
3 of 5 stars reviewed yesterday
Preppygurl46 Rochester, NY
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384 people have reviewed this hotel

Traveler rating
    259
    94
    19
    8
    4
See reviews for
82
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
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English first
Rochester, NY
Contributor
14 reviews 14 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed yesterday NEW

We were put into a handicapped room for some reason which gave us a bit more room and larger bathroom. The room was dark even with blinds open or lights on. The pillows were those smooshy kind and there were no spare blankets or pillows in the closest. I was concerned that there were multiple signs posted saying that you... More

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This hotel and the staff are awesome! I was in town for a 10 mile race I was participating in. Breakfast that morning was very good just what I needed to get my feet moving. The room was rice a little sitting area which was great to watch tv and read etc. They also went above and beyond and had... More

Was this review helpful? Yes
AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Dear CycleGirl428, Thank you so much for taking the time to submit such a wonderful review of your visit during the 10/20 race!! We are always excited to be the one of the host hotel for big events in Austin and this one was certainly a success! I am so pleased to see that you enjoyed the staff, the breakfast,... More

Rome, Italy
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

I always like staying at Hampton Inn hotels during my business trips in USA, for the style, space in the rooms, complimentary breakfast and wi-fi. The week spent in this hotel had confirmed my feeling.

Was this review helpful? Yes
AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Dear Franco_72_Rome, I am so pleased to read that you enjoyed your stay with us during your time in Austin. We work hard to ensure that our business guests are taken care of since they are such a large part of our clientele! The Hampton features are always such a great benefit to our business travelers and I am thankful... More

Brownwood, United States
2 reviews
3 of 5 stars Reviewed 1 week ago

Room was dusty, smelled of dust. Lobby is dark and with the pillars it feels crowded. Breakfast is so-so. Beds are too soft, pillows go down to almost non-existent, sink is too high and the shower head is somewhere in heaven and not reachable by a 5 ft. person.

Review collected in partnership with Hampton

Was this review helpful? Yes
AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Dear Jo Ann M, I am very sorry to hear that you did not enjoy your stay with us..as you can see this is something that is quite out of the ordinary for our hotel and staff. While we may not be able to immediately control the issues that you mentioned with height in our room we do have an... More

Contributor
19 reviews 19 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We were in Austin to go to the MotoGP race April 13th. While in Austin we did some sight seeing. We had a blast and the hotel was perfect, easy to get to and close to shopping,and restaurants. A bit of a hike but close by car. The weekend was busy so the rate was a little higher than normal... More

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AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Dear 869kennethb, I am so thankful to you for taking the time to place such a nice review on our TripAdvisor page! Our staff really works hard to ensure great guest satisfaction and I am happy to see that this showed during your stay. We host quite a few groups during the weekends and I am certainly happy to see... More

Edinburg, Texas
Contributor
16 reviews 16 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

So we were in Austin for the 10/20 race and this hotel had blocked some rooms for special rate for this event. When I asked about the shuttle service to the race site( which had been advertised on the 10/20 site and was one of the reasons for choosing this hotel) they said there wasn't shuttle service on weekends but... More

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AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Dear Cathy G! I am so pleased that you enjoyed your stay with us! I am also very thankful to you for allowing us the opportunity to correct the issue with the advertised shuttle. Once we realized it would cause any sort of guest concern we wanted to ensure that the transportation was done and it actually turned out to... More

2 reviews
5 of 5 stars Reviewed 2 weeks ago

We brought a 13U and a 16U volleyball team with parents for a weekend and the hotel was perfect! We had team meetings on the lobby every night and a wonderful breakfast for the girls every morning! The staff was friendly and so kind to all of us! We needed extra water bottles and the staff provided! The fridge in... More

Was this review helpful? Yes
AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Dear Samantha M! I am so thankful to you for taking the time to submit a review on our Trip Advisor page! Your kind words about our staff, breakfast, and facility are certainly appreciated. We work incredibly hard to ensure that all of our guests are satisfied and this is especially true for our large groups. You were all so... More

Montgomery, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

This hotel perfectly met our needs! From the email we got the week of our stay from our virtual concierge, to the wonderful check in staff, comfortable room and plentiful breakfast! Great hotel! The location was perfect, pool area very nice, hotel rooms were very clean and the staff was extremely accomodating!

Review collected in partnership with Hampton

Was this review helpful? Yes
AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Dear Laura S, I am so pleased to see that you enjoyed your stay with our hotel!! Our staff works incredibly hard to ensure that our guest satisfaction is the highest level possible and I am so thankful to you for letting us know that this was achieved. I will certainly be passing your wonderful comments along to our front... More

Columbia, Missouri
1 review
5 of 5 stars Reviewed 3 weeks ago

Rooms are clean and the continental breakfast is good. Staff is very friendly and helpful. The location is excellent and great restaurants are close. North by Northwest is my recommendation. There's a Burger King next door for the munchies. Shopping Centers are very close as well. The University of Texas is within easy driving distance. I didn't use the pool... More

Was this review helpful? Yes
AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Dear Greg E, Thank you so much for posting such a wonderful review about our hotel! I am so happy to see that you enjoyed our hotel, location, and our staff! I actually really enjoyed your line about the "munchies" and Burger King!!! We actually see so many people come in with small treats its very funny. Again, I am... More

2 reviews
5 of 5 stars Reviewed 3 weeks ago

We arrived at the hotel with unfortunately only two of our three suitcases due to airline loss. As such we were missing basic toiletry items as well as some of our clothing for the wedding we were attending. The hotel was magnificent! Not only were they able to provide us with our missing toiletry items (complimentary) but also guided us... More

Was this review helpful? Yes
AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Dear Maverickgmt, I am so thankful to you for taking the time to share such wonderful words about our hotel and staff! It is so refreshing to receive such wonderful comments from our guests as this is something we work for every day! I will certainly pass along your wonderful comments to rose as she will love to seem them.... More

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Additional Information about Hampton Inn Austin - Arboretum Northwest

Also Known As:
Hampton Inn Austin - Arboretum Northwest Hotel Austin
Hampton Inn Austin - Arboretum Northwest Hotel
Hampton Inn Austin
Hampton Inn Arboretum Northwest
Austin Hampton Inn
Address: 3908 West Braker Lane, Austin, TX 78759
Phone Number:
Location: United States > Texas > Austin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Austin
#7 Romantic Hotel in Austin
#8 Business Hotel in Austin
#11 Green Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Austin - Arboretum Northwest 2.5*
Official Description (provided by the hotel):
Our Austin Arboretum hotel offers easy access to shopping and dining at The Domain and is only a quick drive to downtown Austin attractions. We offer free WiFi and complimentary breakfast to make you feel right at home. Visit our Hampton Inn Austin-NW/Arboretum hotel and soak in the Austin atmosphere today! ... more   less 
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