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Hampton Inn Austin - Arboretum Northwest

2.5 of 5 3908 West Braker Lane, Austin, TX 78759
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Certificate of Excellence 2014
Hampton Inn Austin - Arboretum Northwest
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Hampton Inn Austin - Arboretum Northwest
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498 reviews from our community

Traveler rating
    337
    116
    32
    7
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sugar Land, Texas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

The service was excellent here. My mother is handicapped and had some special needs. The Manager Rose had already made provisions before we even arrived. I would have to say the service and the breakfast was the highlight of this place.We would certainly stay here again.

Was this review helpful? Yes
Atlanta, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

During my stay I was greeting upon arrival. . The check in process was super easy and fast. The complimentary breakfast was wonderful. Omelets, oatmeal, sausage, and the list went on!!!!! The room was super super clean. The location is next to a cool sports /seafood bar. The bed slept good and the nice and clean bathroom and the ironing... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed 1 week ago

This was my first stay at this hotel, and the staff were just outstanding in terms of service provided and going the extra mile. This hotel is obviously very well managed. An excellent value for the money, and a great location with access to facilities and downtown by car.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
AUSNWManager, Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Thank you so much for your amazing review! We always appreciate being recognized. It makes us all very happy that your first impression of our property was a great one. Please stay with us again when you drop by Austin! Kathy Cordes Assistant General Manager More 

Martinsburg, West Virginia
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here over the weekend for an impromptu visit to Austin. We got there early but had no problem checking in. Our room was lovely and perfect for our needs with a king sized bed and a couch. Very clean and well updated. The staff was very nice and accommodating, with good suggestions on where to go and where... More 

Was this review helpful? Yes 1
AUSNWManager, Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Please feel free to drop by anytime you are visiting Austin! We would love to host you again. I am so glad to hear you enjoyed your stay with us. Thank you for taking the time to post a rave review about our property. We greatly appreciate your time and business. Have a wonderful day! Kathy Cordes Assistant General Manager More 

Houston, Texas
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our stay at the Hampton Inn Arboretum Northwest was excellent. The rooms were clean, the staff was accommodating, and the location was perfect for us. We were especially pleased that we could bring our dog with us. Breakfast was great, too - strong coffee and lots of food choices. My kids loved the waffles! Next time we are in Austin,... More 

Was this review helpful? Yes 2
AUSNWManager, Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

I am so excited to hear that you and your family enjoyed your stay! I'm glad to know that you are planning on staying here next time you come to Austin. Humans in dog suits are always welcome too! Thank you for taking the time to share your feedback with us. I really appreciate your time and business. Kathy Cordes... More 

Spring, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

My wife and I were very happy with the service here. The manager, Thomas, was extremely helpful in sending a lost bag with some important documents to us overnight with Saturday delivery. We will DEFINITELY stay here again!!!

Review collected in partnership with Hampton

Was this review helpful? Yes 2
AUSNWManager, General Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Thanks again Joe! I look forward to seeing you guys again soon!!! Thomas Haidet General Manager More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Thank you for your hospitality and care of our family of four while we were visiting Austin for a concert a few days after Christmas 2014. We enjoyed the lovely breakfast, excellent coffee and hot chocolate and teas, the clean and spacious room, and the kind, efficient staff,especially the attention and genuine care of that of Manager Rose Brown.

Was this review helpful? Yes 1
AUSNWManager, General Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Greetings Celeste A! Thank you so much for posting your experience on our TripAdvisor page! We're certainly glad to hear that you had such a positive experience with us during the Holidays! Our staff, including Rose is very appreciative of your kind words! We hope to see you again soon. Thomas Haidet General Manager More 

USA
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a great experience at this hotel. I don't think I've ever had a bad stay at any Hampton Inn property, but this one is one of the best Hamptons I've experienced. It was clean and well maintained, the bed was very comfortable, and the toiletries were great. I like having a refrigerator in the room to stow drinks... More 

Was this review helpful? Yes 1
AUSNWManager, General Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Hi Tweety64! Thank you SO much for posting such a great review of our property!! I'm extremely pleased to hear that you had such a pleasurable stay! Thank you for taking the time to share your experience with future travelers! I hope we get the chance to see you again in the near future! Thomas Haidet General Manager More 

Houston, Texas
Top Contributor
79 reviews 79 reviews
20 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Over the years, I've stayed in many Hampton Inns and, with rare exception, they are all nice. This one, however, scores a little higher than the rest. For starters, the reception/breakfast area is stunning. Everyone we encountered at the desk was very professional and went above and beyond to be helpful and pleasant. The breakfast was packed with people! Waffles... More 

Was this review helpful? Yes 1
AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Hello PeggyR7, I am overjoyed to see such a thorough and positive review! WOW, PeggyR7, I give you THUMBS UP too for sharing your experience with the world! I believe you have nailed it! You have mentioned all amenities that are important: friendly, professional staff, hearty breakfast for all to enjoy with many options, and our modern, clean rooms! Location... More 

New Mexico
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Stayed at the hotel on two separate nights this week. Very nice accommodations, clean rooms, friendly staff, and good breakfast. The location was good for our traveling needs and good nearby evening dining. I will stay there again.

Was this review helpful? Yes
AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Dear Port08, It was very thoughtful of you to respond to Trip Advisor. We are fortunate when our guests take the time to write why they have enjoyed their stay. Thank you for mentioning that our rooms are clean, and our good breakfast, that is served from 6-10 am. Our breakfast selection changes every day, so there is something for... More 

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Additional Information about Hampton Inn Austin - Arboretum Northwest

Address: 3908 West Braker Lane, Austin, TX 78759
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Austin - Arboretum Northwest 2.5*
Number of rooms: 124
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Also Known As:
Hampton Inn Austin - Arboretum Northwest Hotel Austin
Hampton Inn Arboretum Northwest
Austin Hampton Inn
Hotel Style:
#3 Family Hotel in Austin
#7 Romantic Hotel in Austin
#9 Business Hotel in Austin

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