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Hampton Inn Austin - Arboretum Northwest

#12 of 191 Hotels in Austin
Certificate of Excellence
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3908 West Braker Lane, Austin, TX 78759
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Hampton Inn Austin - Arboretum Northwest
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Hampton Inn Austin - Arboretum Northwest
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526 reviews from our community

Traveler rating
    352
    126
    33
    9
    6
See reviews for
123
111
41
187
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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Fort Worth, Texas
1 review
5 of 5 stars Reviewed yesterday NEW

The hotel room was quiet, clean, spacious, and comfortable. We really enjoyed it! The hotel staff spread rose pedals on the floor, designed cute shapes out of towels, left some snacks, and a bottle of chilled champagne for us in the hotel on our wedding night. The hotel is also in a very convenient area for shopping and night life... More 

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Dallas
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Free parking, good location off Mopac , this Hampton Inn is a quiet and comfortable oasis in Austin. My room was clean and comfortable. Breakfast buffet was typical hampton inn. Staff were super friendly and helpful.

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Beaumont, Texas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This Hampton Inn was extremely clean in lobby, guest rooms, bathrooms, all areas. All well-maintained. Service by Front desk staff was outstanding! Breakfast standard Hampton Inn/Hilton fare, but well done.. I would stay here again. Easy to get to on & off MOPAC/Loop 1 & Close/easy access to the Domain area, by car. Better yet, this property allowed combined use... More 

Review collected in partnership with Hampton

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AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Hello BeaumontBeccaTravels, We are thankful for your wonderful review, and can't thank you enough for commending our dedicated Front Desk Staff! It is rewarding to hear that our Hampton Inn is clean in all areas and departments. Most importantly that your room was in perfect condition! We hope that you have enjoyed your breakfast. You are right about our location,... More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The wedding party stayed at the Hampton Inn by the Arboretum. The bed was unbelievably comfortable - which is unusual for me because I am a tough critic of the rooms. There was a good variety for breakfast and the staff was diligent to keep the area clean and well stocked. A group of us asked for a restaurant recommendation... More 

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AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Dear HotelsInTheBizz, Thank you very much for your thorough review! We are grateful that the Wedding Party stayed with us ! I am happy to hear that our beds were unbelievably comfortable for you, and that there was a good variety for breakfast! Thank you for noticing that our breakfast area was clean and well stocked.I am very impressed that... More 

Houston, Texas
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Typically stay with Marriotts but took a chance with this Hampton Inn (a hilton hotel) and I was very impressed. The outside looks a little ran down, but the interior was pristine. Lobby has tons of space to sit and watch tv or have a cup of coffee. The rooms were very comfortable with higher end furnishings. My biggest hope... More 

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AUSNWManager, General Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Hey Ryan! What an awesome Review! Thank you so much for taking the time to share this with us and others! We LOVE hearing that we exceeded our guests expectations and that my staff took such great care of you! Taylor is truely valued and I'm glad to hear you thought so too! Welcome to the Hilton(Hampton) experience!!! I hope... More 

Algonquin, Illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed at this hotel for a couple of day for a business trip and were pleasantly surprised at what we found. At the counter during check-in we were greeted with a very friendly hotel staffer with a great attitude and big smile. There are even packets of cookies on the counter at check-in you can take... More 

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AUSNWManager, General Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Greetings From Austin! I thrilled to hear you had such a great experience staying with us! We sincerely appreciate you taking the time to let us and future travelers know how well your stay was! We take a lot of pride in taking care of our guests and making sure our cleanliness standards are high! I hope we see you... More 

Southern MO
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I booked a wheelchair accessible room with roll-in shower for my wife. Room 114 was perfect. Large bathroom with adequate counter space and well placed grab bars in the shower. Room was very clean with a comfortable bed we have grown accustom to at Hampton Inns. Rose, the front desk lady who checked us, in went above and beyond to... More 

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AUSNWManager, General Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Hi Dave!! Wow, thank you for sharing your experience!!!! I'm SO happy to hear that our staff and especially Rose took such great care of you while you were with us!!! We strive to make EVERY guest feel welcome and comfortable, we take pride in it! I hope we see you again! -T.Haidet General Manager More 

Kerrville, Texas
Contributor
16 reviews 16 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Pleasant environment. Great service with all employees needed. Great breakfast gnoshing. I use a lot of Hamptons. This is one of best for pleasant professionalism by employees in quite a while. And it's just quiet enough off Mopac 1 with all the trees to feel peaceful. They are used to dealing with business travelers needing away from home service.

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AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Dear Conner B, Thank you for your positive review and your kind words about our staff! I am happy that we provided you GREAT SERVICE and that you were extremely satisfied with our TEAM! We definitely welcome any guest, whether it is for business or pleasure. Please give us the opportunity to take care of you again! I hope you... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

The service was excellent. The staff was helpful at check-in and throughout our brief stay. They later located a jacket I left behind and are sending it to my home. Beds were very comfortable and the towels were fairly plush.

Review collected in partnership with Hampton

Was this review helpful? Yes
AUSNWManager, General Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Hi 688melaniew! Thank you so very much for taking the time to share your experience with us and future travelers!!! I'm so happy to hear that you had such a pleasant time at our hotel and that our staff took such great care of you! Your jack has been put in the mail and you should receive it in a... More 

Lubbock, Texas
Top Contributor
537 reviews 537 reviews
81 hotel reviews
126 helpful votes 126 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a typical, if not sligtly older property. But it has clean rooms, Neutrogena bath products and great hot breakfast. Large dining area (which was mopped after breakfast.). What makes this property excptional is Rose. Working alone on desk on a very busy Saturday afternoon, she manged phone, check in with a smile and friendly professionalism. Selected us probably... More 

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AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Dear Badgelady, Loved, loved, loved reading your wonderful review! It is an honor when I am rewarded with such positive and delightful words, especially when it comes from a valued Diamond Member! I truly believe that reviews, such as yours, gives me more confidence when I am recognized! It was my pleasure to assign one of the quietest rooms for... More 

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