We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hampton Inn Austin - Arboretum Northwest

#14 of 191 Hotels in Austin
Certificate of Excellence
Hotel deals
Hotel website
3908 West Braker Lane, Austin, TX 78759
Special Offer
The HHonors Weekend
4 people have started booking this hotel
Book on
TripAdvisor
Trusted partner. We work directly with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Hampton Inn Austin - Arboretum Northwest
Professional photos View all
Browse nearby
Hampton Inn Austin - Arboretum Northwest
Add Photo Write a Review

574 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    380
    138
    39
    10
    7
See reviews for
139
114
42
209
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (574)
  • Mar-May only
    (144)
  • Jun-Aug only
    (164)
  • Sep-Nov only
    (129)
  • Dec-Feb only
    (137)
All months
Dallas, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

My grand daughter and I had a wonderful stay. Loved the clean pool. The breakfast was always plentiful and good. Great coffee! It's very close to my son's house and shopping. The beds were comfortable and the room was quiet and very clean.

Review collected in partnership with Hampton

Was this review helpful? Yes
Royal Palm Beach, FL
Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We traveled to Austin, TX for our granddaughter's wedding. About 30 family members stayed at the Hampton Inn on Braker Rd. The rooms were nice, they had a very good free breakfast and the office personnel was extremely hepful, nice and knowledgable of the area. Everybody had a great time at this hotel.

Was this review helpful? Yes
AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

mariotg! It was an absolute pleasure having you and your family here for Jessica's wedding! We are so thrilled y'all enjoyed your time here at our location. Your kind words about our staff are much encouraging and very appreciated. We are so happy the rooms were nice for your family and the breakfast was good! Please tell your family hi... More 

Folsom, California
Level Contributor
58 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I spent a week in Austin for business at a site just across the MOPAC expressway from this hotel. The location is very convenient, without the very expensive rates of the closer hotels in The Domain. Rooms are clean and well laid out, and most importantly for Austin at this time of the year, the air conditioning unit is quiet... More 

Was this review helpful? Yes
AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Hi Martin C! We greatly appreciate your review about our hotel! I'm happy to hear our location is convenient for your area needs! Like you mentioned Martin C, it truly is important to have an "efficient and quite" A/C unit, especially during the Summer here in Austin! We are glad you experienced as such. We are looking forward to having... More 

on the road
Level Contributor
62 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

A Hampton Inn follows franchise guidelines; staff attitude the unqualified variable. This property followed the guidelines, so, no surprises, which is good for the working traveler. The attitude and effort of the staff, however, make this Hampton stand out. I was booked and checked-in at another Austin property and dropped by this one just to look around. The palpable hospitality... More 

Was this review helpful? Yes
AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

macbeemer! We cannot express enough our gratitude for your kind review! All the staff has been notified of all your delightful and palpable words. It was such a pleasure having you here, and I speak for all the staff members in each department. We strive to develop relationships and connections with each of our guests, and the connections we all... More 

San Antonio, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great staff that made my stay a fantastic experience. The hot breakfast was great (you can make your own waffle in the shape of Texas). They even have a breakfast packaged for you ready to go if you are in a hurry.

Review collected in partnership with Hampton

Was this review helpful? Yes
AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

What a fantastic review Lanette H, thank you so much! Our entire staff loved having you stay with us and I am happy they were able to show you what Hamptonality is all about! The Texas shaped waffle is one of my favorite breakfast item that we have available and I appreciate you mentioning them. Please keep our hotel in... More 

Hilltop Lakes, Texas
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a very nice visit to the Austin area, our stay was made special by the very helpful and accommodating staff at the hotel, the only reason it wasn't a "5" rating is that the vending machines were empty, but to front desk did provide bottled water upon notification of the vending situation, and, lastly the bathroom had a unwanted... More 

Was this review helpful? Yes
AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

James G! Thank you for your super review about our employees here! Our entire staff appreciates your acknowledgement of their great customer services. I do apologize about our vending machines being empty, but I appreciate bringing it to our attention. We always will accommodate the needs of our guests, especially getting you plenty of water at our front desk. Please,... More 

Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

Very loud cooling units. Had a very difficult time going to sleep. My mistake not reporting this to the management. Was way too tired from traveling to bring to the attention of the hotel. Next time I will stay on a lower level.

Review collected in partnership with Hampton

Was this review helpful? Yes
AUSNWManager, General Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Hello Michael M, I so sorry you were not able to get a good nights sleep while staying with us! Please know that you can contact our staff 24 hours so that we can ensure your comfort. I appreciate you taking the time to let us know how your experience was and when you return to the Austin area please... More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

After a long day of crazy baseball and schedule changes we chose this hotel at the last minute because it was close by. We were pleasantly greeted by Taylor Day at the front desk and she went above and beyond getting us settled in! Only negative thing I have to say is the halls and elevator were a bit warm.... More 

Was this review helpful? Yes
AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Thank you so much for your wonderful review and your kind words. It was an absolute pleasure talking with you at check in and being able to get you and your family comfortable quickly. Thank you for your feedback as well pertaining to the hotel itself. I hope the rest of your weekend went well and if you ever find... More 

Arlington
1 review
4 of 5 stars Reviewed 2 weeks ago

During my stay, I had as always a great experience. Simply put, from the time I checked in to the time I checked out excellent, helpful, and friendly staff. I had a small problem with the bill. Once it was brought to their attention, the correction was quickly made and a follow up as to me be happy and satisfied... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Dwane K! Thank you for being a returning guest, as we always love having you staying with us! Our staff appreciates your "fantastic" review as we all work hard to ensure guest satisfaction. I am pleased they were able to quickly correct your bill at check out and made sure you were satisfied with you stay. Thank you again for... More 

Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Breakfast was way unorganized, the kitchen staff had no idea what they were doing. The rooms were out dated and need work. The bedding smelled, and the window in the living room area leaks water. The shower head was clogged so the head sprayed everywhere except for on you. Will never stay at this hotel again.

Was this review helpful? Yes
AUSNWManager, General Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Greetings soonerfan496, I appreciate you taking the time to share your experience with us even though it wasn't a good one. I'm so sorry this stay was not satisfactory for you, I'm truly disappointed, but thankful you told me so I can address it with our staff. Again, please accept my apologies and please feel free to contact me directly... More 

Questions? Get answers from hotel staff and past guests. Ask a question

69 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (14)
Viewed
Hotel & grounds (5)
Viewed
Pool/beach area (1)
Viewed
Dining (2)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (55)
Viewed
Dining (4)
Viewed
Hotel & grounds (15)
Viewed
Room/suite (10)
Viewed
Bathroom (2)
Viewed
Business center/function rooms (4)
Viewed
Pool/beach area (2)
Viewed
Other (18)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay