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Hampton Inn Austin - Arboretum Northwest

2.5 of 5 3908 West Braker Lane, Austin, TX 78759
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Certificate of Excellence 2014
Hampton Inn Austin - Arboretum Northwest
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510 reviews from our community

Traveler rating
    344
    119
    32
    9
    6
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121
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181
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
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    (510)
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    (102)
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Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

...Tiny small rooms...outdated appliances...tiny shower...staying with a kid was problematic as outside of the beds there is virtually no space...breakfast choice is too modest better opt for no breakfast at all...

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Houston, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The experience with this hotel was great...we had a bar across the street and the shopping center THE DOMAIN less than 10 mins away. Also our travel to 6th street was about a 15 min drive up the interstate. ONLY downfall for us was the bathtub was not properly cleaned....you can see the ring around the tub. BUT other than... More 

Review collected in partnership with Hampton

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AUSNWManager, General Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

HI Pamela! Thank you for taking the time to submit a review on TripAdvisor! We certainly appreciate it! I'm really glad to hear you enjoyed your stay with us! We love our location as well, its so easy to get around and the endless choices for dining and shopping can't be beat! I also appreciate the note on the cleanliness... More 

Carrollton, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Recently my wife and I stayed at the Hampton Inn on Braker Lane in Austin Texas. My wife had a meeting at the state capital to attend. Although there are other Hampton Inns closer, this was the price range we wanted. When we started staying at any hotel chain during our travels, we discovered that Hampton Inns always were the... More 

Was this review helpful? Yes 1
AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Dear Ken F, I appreciate you mentioning that Hampton Inns are a great choice for you! You just know what to expect and that is why many guests prefer hotel brands. I am delighted that you have chosen our Hampton Inn on Braker Lane as your travel plans! I hope you had the time to do some sightseeing while your... More 

Lewisville
Top Contributor
54 reviews 54 reviews
27 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A typical Hampton layout. Great front desk staff that was very friendly and helpful. The hotel and room was very clean. A short walking distance to a couple of eating places and just a few blocks from the very good Roaring Forks restaurant.

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AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Dear Chester M, I am amazed by how many reviews you have written so far! Thank you for sharing your kind words on TripAdvisor, and THANK YOU for recognizing our front desk team! I will definitely pass this wonderful review on to our staff, and of course our housekeeping department for mentioning the clean rooms! Our guests have a choice,... More 

San Antonio, United States
2 reviews
2 of 5 stars Reviewed 3 weeks ago

I suggest that any guest in the hotel always keep shoes on. It looked like the bathroom floor had not been cleaned in a very long time. You could see urine stains around the toilet. The shower did not drain and I found myself ankle deep in water.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
AUSNWManager, General Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Greetings Curtis W, Thanks for taking the time to submit your review. I'm sorry you didn't enjoy your stay. Upon inspection of your room we discovered the toilet sealant used to secure the toilet to the floor had residue around the base which can look unclean. All of our rooms are thoroughly cleaned and inspected before a guest checks in.... More 

Vancouver, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice hotel. Good breakfast spread and plenty of room to sit. The iron in our room was old and leaving weird marks on our clothes. One call to the front desk and we had a brand new iron within minutes. Only complaint is lack of recycling availability within rooms and the hotel itself. Did not use the gym or pool,... More 

Was this review helpful? Yes
AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Good evening Nathan F, I am glad you would stay with us again!! Your review is very important to many guests, who have not stayed with us before! I apologize that the iron in the room had residue on it, but I am happy that we could accommodate and fix the issue within minutes. Thank you for mentioning that we... More 

Edinburg, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Could not say nicer things about this hotel. I was extremely pleased. I travel a great deal and would normally go with a different chain I liked. Hampton Inns are now my 1st choice. Breakfast was surprising in the different choices. Not a full buffet but far more than the normal continental. I have had to pay out the nose... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
AUSNWManager, General Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Greetings Arnold P! Wow, Thank you so much for your feedback!! I'm so thrilled to hear your stay was so pleasant and that we changed your mind on our brand! I hope we see you again soon! Service is #1 at our property! -Thomas H. General Manager More 

Indianapolis, Indiana
1 review
5 of 5 stars Reviewed 3 weeks ago

My father and I stayed at the Hampton Inn Austin. From the greeting and care received from when we arrived to when we left, we could not have asked for any better service. What a great hotel and staff!

Was this review helpful? Yes
AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Greetings Edward F, I am thrilled to see that you have replied to Trip Advisor letting the world know that you have enjoyed your stay!! It was a pleasure to meet you and your father, and I appreciate your kind words about our service, our hotel, but mostly about our wonderful staff! Our guests are very important to us, and... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

We were actually only at this hotel for a one night stay, but found it to be very clean, quiet and to have courteous and helpful staff. It is very conveniently located if you are visiting the north end of Austin and it is quick access from Hwy 183 and Mopak. There are also plenty of nearby amenities. Highly recommended.

Was this review helpful? Yes
AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Hello Dan S, Thank you for taking the time to post this review! It is always inspiring to hear how our guests have enjoyed their stay. The Wedding must have been spectacular, and choosing the right hotel was extremely important for that occasion! Our staff will be happy when they read your positive review. It always gives us confidence when... More 

Grand Prairie
1 review
4 of 5 stars Reviewed 3 weeks ago

The staff is helpful. Find out how to use the air conditioner/heat before going to your room. Clean and comfortable. My schedule was wacky on Saturday, but I was out for long enough to clean the room. Unfortunately, they never did. I didn't really mind because there were plenty of towels to accommodate the two day stay. Would definitely stay... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Hello Kathryn R, It was a pleasure having you as our guest! The fact that you will stay with us again makes me very happy and proud. I thank you for mentioning our clean rooms and great staff! I would like to take this opportunity to apologize that housekeeping did not clean your room. When our guests are in house... More 

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Additional Information about Hampton Inn Austin - Arboretum Northwest

Address: 3908 West Braker Lane, Austin, TX 78759
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Austin - Arboretum Northwest 2.5*
Number of rooms: 124
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Also Known As:
Hampton Inn Austin - Arboretum Northwest Hotel Austin
Hampton Inn Arboretum Northwest
Austin Hampton Inn
Hotel Style:
#3 Family Hotel in Austin
#7 Romantic Hotel in Austin
#10 Business Hotel in Austin

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