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All 184 Austin hotels

Hampton Inn Austin - Arboretum Northwest

2.5 of 5 Hotel   |   3908 West Braker Lane, Austin, TX 78759
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91%
Ranked #8 of 184 hotels in Austin
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Darryl M San Antonio, Texas
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436 people have reviewed this hotel

Traveler rating
    294
    105
    26
    7
    4
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
San Antonio, Texas
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I stayed at the Austin Texas Hampton Inn - Arboretum last week for two nights and I must say that it was a Fantastic place to stay. First, from the time you check in, the process took less than 5 min and that is because they were training a new hire. Second, they went out of their way to make... More

Was this review helpful? Yes
Dallas, Texas
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

My daughter and i really had two wonderful days at the hampton inn. The room was very clean and cozy and the texas style lobby was very welcoming!! The breakfast had a good variety to choose from and everything we tried was delicious!! The front desk staff is outstandingly friendly and helpful!! They made us feel welcome and well taken... More

Was this review helpful? Yes
AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Hallo UJJ88, Vielen Dank fuer die netten Worte !!! It was a pleasure to have you and your daughter as our guests! Especially since we had the chance to talk about Germany and other guests, who heard us speaking in another language, joined us and talked about their experience!! Congratulations on your daughter for being in the Tennis Tournament. She... More

Dallas, Texas
Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

I was expecting a lot more from a Hilton branch. The lobby, hallways, room were very clean. The location is great if you want to go around austin, The Domain is really close to this hotel which was great. Breakfast was terrible! They didn't have a lot to choose from and the hot breakfast was disgusting. Yes they have the... More

Was this review helpful? Yes
AUSNWManager, General Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Hi 10jam15, Thank you for taking the time to share your experience. I'm so sorry to hear that that experience wasn't to your satisfaction. I do appreciate the comments about both our clean property and your opinion about our breakfast. We strive to be better today than we were yesterday so your feedback will not go unnoticed. Thank you, Thomas... More

Little Rock, United States
1 review
4 of 5 stars Reviewed 1 week ago

I've stayed with my family at this hotel twice and truly enjoyed by stay. Great internet connections. Everything was very clean. I have allergies and had no problems. Great staff was very helpful and always welcoming from the front desk to the breakfast staff.

Review collected in partnership with Hampton

Was this review helpful? Yes
AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Dear Renee K, I am very happy that our staff has taken care of you! When choosing a Hotel it is important to know that rooms are clean and that excellent customer service is provided, which I believe brought you back the second time!! Especially for those who have allergies it is good to know that we pre-assign rooms on... More

Webster, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

Had a nice quiet weekend at the Hampton Inn Austin Northwest/Arboretum. Everything was perfect, from the comfortable room to the great breakfast and the wonderful staff . Thank you Rose for your hospitality! Hope to see you next time I'm in town!

Was this review helpful? Yes
AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Bonjour Annabelle D, I enjoyed having you as our guest and thank you for responding so quickly! I know it is hard for you to get away.....so I am very content that your weekend to Austin was very relaxing, and that your room selection was perfect! Most importantly I liked our morning conversations. Annabelle, I look forward to seeing you... More

Houston, Texas
Top Contributor
113 reviews 113 reviews
27 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was one of the great US hotel experiences in my recent memory and reiterated my belief in my fellow advisors; since I chose this hotel based on the rating. I wanted to visit Austin on a weekend trip and wanted a hotel which wasn’t going to break the bank, be close to activities, and the sights of the capital.... More

Was this review helpful? Yes
AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Dear Gillbhia, WOW, your review is phenomenal, and I can't thank you enough for your superior words. I remember talking to you many times! At check in I believe it is very important to make sure that the guest is acknowledged in the best possible way. My passion is to take care of my guests from the minute they walk... More

2 reviews
4 of 5 stars Reviewed 2 weeks ago

Hotel is very quiet, friendly staff. Great location to shopping and the business areas. Breakfast was very good and something different each morning. I arrived early in the am, and the staff was very accomidating to get me in a room. As always, enjoy the hot coffee 7/24 at Hamptons.

Review collected in partnership with Hampton

Was this review helpful? Yes
AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Dear Michael M, Thank you for your wonderful words about our hotel. You have described the amenities perfectly, and I am very happy for you that we were able to check you in early! Hampton Inn's are famous for their coffee and I am glad that you noticed our coffee stand! We brew our coffee so it is fresh for... More

Sugar Land, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The Hampton Inn Arboretum in Austin, Texas is a quality place to stay. It is conveniently located to many shopping places and restaurants. Also convenient access to MoPac roadway in Austin - a major thoroughfare.

Review collected in partnership with Hampton

Was this review helpful? Yes
AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Dear Tina T, Thank you Tina for stating that we are a Quality Hotel! We are blessed by our guests that write such wonderful reviews on Trip Advisor, such as YOU! I thank you for scoring us high on overall cleanliness and Service, as we continue to hopefully exceed our guests expectations at all times! Our location is great since... More

Austin, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

This is one of the nicer Hampton Inns I've stayed in. As usual, the staff was friendly and the rate was very reasonable. This location is right next to everything and only about 20 minutes from downtown. Would highly recommend it for a good value, great location spot for business or personal.

Was this review helpful? Yes
AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Dear JustinWFoster, I can't thank you enough for mentioning that we are one of the nicer Hampton Inn's in Austin, and for rewarding us with 5 stars! Love it!! I could not agree with you more that our location is ideal, our prices are reasonable and affordable, but most importantly is our staff that goes above and beyond to make... More

Houston, Texas
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 3 weeks ago

We are repeat vistors to this hotel and will certainly be back again. Setting is nicely shaded, near shopping and restaurants. Excellent, helpful staff, clean rooms, nice breakfast. Kudos to your front desk personnel!

Was this review helpful? Yes
AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Dear MikeVee2014, I can't thank you enough for your wonderful review. We love it when our returning guests find the time to inform other guests why they enjoy being here! I am thrilled to hear that our front desk staff went above and beyond to please you and welcome you back! You are right, our hotel is conveniently located to... More

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Additional Information about Hampton Inn Austin - Arboretum Northwest

Address: 3908 West Braker Lane, Austin, TX 78759
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Austin - Arboretum Northwest 2.5*
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Also Known As:
Hampton Inn Austin - Arboretum Northwest Hotel Austin
Hampton Inn Arboretum Northwest
Austin Hampton Inn

41 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#4 Family Hotel in Austin #6 Business Hotel in Austin #10 Romantic Hotel in Austin
Hotel Class
Official Description (provided by the hotel)
Our Austin Arboretum hotel offers easy access to shopping and dining at The Domain and is only a quick drive to downtown Austin attractions. We offer free WiFi and complimentary breakfast to make you feel right at home. Visit our Hampton Inn Austin-NW/Arboretum hotel and soak in the Austin atmosphere today! ... more   less 
Number of rooms
124

Questions & Answers

Questions? Get answers from Hampton Inn Austin - Arboretum Northwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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