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All 184 Austin hotels

Hampton Inn Austin - Arboretum Northwest

2.5 of 5 Hotel   |   3908 West Braker Lane, Austin, TX 78759
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Ranked #8 of 184 Hotels in Austin
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Ty C Tulsa, Oklahoma
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444 reviews from our community

Traveler rating
    299
    107
    26
    7
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Matthews, North Carolina
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed yesterday NEW

I had made a reservation through Egencia (work policy) a month in advance. When I arrived, the clerk told me that my room had been rebooked and they had called Egencia to notify me. Egencia's notes said "customer will be given new stay upon arrival." When I arrived, I was told the hotel was sold out as well as all... More

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Tulsa, Oklahoma
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

All staff at this hotel was extremely helpful kind and courteous. The rooms were very clean and smelled fresh. The best part of the Hampton inn is the free breakfast and cheap rooms. The location was fitting for where we were going.

Was this review helpful? Yes 1
AUSNWManager, General Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Hi Ty C! Thank you so much for posting your awesome experience on Trip Adviser! My staff and I are very happy to hear that you enjoyed your stay and appreciate you sharing your experience with future travelers! We hope we see you again!! -Thomas Haidet General Manager More

Houston, Texas
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We love the Hampton Inn. The staff is very friendly and helpful. The rooms are immaculate and a nice size. The free wifi is greatly appreciated as is the pool. The free breakfast is fabulous- as good as going out to a breakfast restaurant-a lot of variety and all very fresh and well-prepared. Free parking is a plus.

Was this review helpful? Yes 1
AUSNWManager, General Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Greetings BirdmanSiSenor! Thanks so much for taking the time to post your wonderful comments! I'm so happy to hear that you our property and LOVE that my staff took such great care of you! We really appreciate your picking our hotel and hope we can welcome you back in the near future! -Thomas Haidet General Manager More

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I unexpectantly had to drive to Austin. I arrived at 2 a.m. and only stayed 5 hours. The clerk was very sweet and helpful as it was Labor Day weekend and a room was hard to find. The room was very clean and comfortable. I couldn't ask for a better stay. And I was given a break on the price!!... More

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AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Dear CLB22, I am very pleased to hear that our night auditor took wonderful care of you! Since you arrived after midnight it surely did not give you that much time to rest, but I am happy that you chose our Hampton Inn to sleep for a couple of hours. It was our pleasure to give you a reduced rate.... More

Austin, Texas
1 review
4 of 5 stars Reviewed 1 week ago

We stay here every time we travel to Austin at least once a year meet out of town family here, staff is friendly, rooms are clean, safe atmosphere, nice breakfast. Good place to bring the family. Close to shopping and entertainment for kids.

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AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Dear Joyce W, It was delighted to have you stay with us again......We love it when we check in guests that are familiar with our hotel and feel comfortable and safe! Being safe is very important since we do not want you to worry about anything!! I am pleased to hear that your room was clean and that you enjoyed... More

Tyler, Texas
Senior Contributor
49 reviews 49 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here 3 nights with my 19 and 16-year-old kids. When first checking in we were greeted by Rose, who was very pleasant, efficient, and offered us cold bottles of water, which was much appreciated after a long drive. Rose recognized me as a Hilton Honors member, told me my room selection was available, and also engaged my kids... More

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AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Dear TravelFan 5355, WOW, WOW and again WOW for your outstanding feedback that you have awarded us with! It was actually me that checked you in. It has always been my passion to mingle with my guests, especially when there are children, or should I say in your case teenagers, checking in. "What brings you to Austin" is a fantastic... More

Nutley, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have always had a good experience at the different Hampton Inns I stay around the country. This Austin Hampton was one of the best. The staff was great and the breakfast was outstanding. The internet also worked well. I would definitely recommend this Hampton to any traveler that will be in the Austin area.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Dear Richard P H, I am very delighted to hear that your business trip to Austin was a positive experience!! Guests prefer 'Brand Names', because they know what to expect, and that is good! I am very honored to hear that our Austin Hampton Inn is one of the best!! We are also very proud to be number 8 on... More

San Antonio, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Austin Texas Hampton Inn - Arboretum last week for two nights and I must say that it was a Fantastic place to stay. First, from the time you check in, the process took less than 5 min and that is because they were training a new hire. Second, they went out of their way to make... More

Was this review helpful? Yes 1
AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Hello Darryl M, I am truly blessed by your wonderful comments you have awarded us with! I actually jumped for joy when I saw your response! Yes, we remember you while we were training our new employee. Of course we go above and beyond for our guests! It is our goal and passion to exceed our guests expectations, and I... More

Dallas, Texas
2 reviews
5 of 5 stars Reviewed 2 weeks ago

My daughter and i really had two wonderful days at the hampton inn. The room was very clean and cozy and the texas style lobby was very welcoming!! The breakfast had a good variety to choose from and everything we tried was delicious!! The front desk staff is outstandingly friendly and helpful!! They made us feel welcome and well taken... More

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AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Hallo UJJ88, Vielen Dank fuer die netten Worte !!! It was a pleasure to have you and your daughter as our guests! Especially since we had the chance to talk about Germany and other guests, who heard us speaking in another language, joined us and talked about their experience!! Congratulations on your daughter for being in the Tennis Tournament. She... More

Dallas, Texas
Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I was expecting a lot more from a Hilton branch. The lobby, hallways, room were very clean. The location is great if you want to go around austin, The Domain is really close to this hotel which was great. Breakfast was terrible! They didn't have a lot to choose from and the hot breakfast was disgusting. Yes they have the... More

Was this review helpful? Yes
AUSNWManager, General Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Hi 10jam15, Thank you for taking the time to share your experience. I'm so sorry to hear that that experience wasn't to your satisfaction. I do appreciate the comments about both our clean property and your opinion about our breakfast. We strive to be better today than we were yesterday so your feedback will not go unnoticed. Thank you, Thomas... More

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Additional Information about Hampton Inn Austin - Arboretum Northwest

Address: 3908 West Braker Lane, Austin, TX 78759
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Austin - Arboretum Northwest 2.5*
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Also Known As:
Hampton Inn Austin - Arboretum Northwest Hotel Austin
Hampton Inn Arboretum Northwest
Austin Hampton Inn

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