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Hampton Inn Austin/Airport Area South

#57 of 190 Hotels in Austin
Certificate of Excellence
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4141 Governors Row, Austin, TX 78744
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Hampton Inn Austin/Airport Area South
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291 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hampton Inn Austin/Airport Area South
See the most recent reviews
Temple, Texas
2 reviews
4 of 5 stars Reviewed January 4, 2015

Hampton Inn was a nice place to stay. The room was clean and smelled good. The only negative is that I still could feel smoke when you come out of the elevator even though I still on the floor that was non-smoking. It would be great if management decides to make this Inn a non-smoking place! Overall, I am satisfied... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review

Thank you so much for the feedback regarding our hotel! It's our pleasure to announce that our hotel will be changing to 100% non-smoking by the end of 2015. Hope to see you back again soon! Crystal More 

Houston, Texas
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 31, 2014

The rooms we stayed were immaculate. I checked everywhere,swiped with my fingers behind TV and came up with zero dust! Carpets were clean without stains and tears. The beds were comfortable,no noises whatsoever from other rooms. Bathroom was full with fresh towels, toilet was clean and bathtub was sparkling. Breakfast was tasty and the counters were nice and clean. The... More 

Was this review helpful? Yes 1
Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review

Thank you so much for staying with us and for taking the time to leave us a comment on Trip Advisor. We are so glad you enjoyed our new beds and hope to see you back again soon! Crystal More 

San Antonio, Texas
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed December 27, 2014

I like the fact that this hotel was centrally located with easy access to I-35 and 290. The rooms were nice but slightly cramped. The double rooms were recently upgraded to queen beds which was a plus. I was disappointed that our room did not have a refrigerator, though rooms with King beds did have them. The counter in the... More 

Was this review helpful? Yes 1
Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review

Thank you so much for staying with us during your visit to Austin and we hope to see you back again soon! Crystal & Team Hampton South More 

Houston, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 19, 2014

If you want a clean, comfortable place to stay on the road, camp here. The location was easily accessible to downtown and the property was quiet. All of the staff had bright smiles to greet me with. I really appreciated that. Jamaal Nehemiah Johnson, Esq. 281-940-LAWW (5299)

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review

Thank you so much for the great comment on Trip Advisor. See you back again soon! Crystal More 

Fort Lauderdale, Florida
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed December 9, 2014

This hotel is a typical Hampton Inn, it has the quality that you expect in Hampton Inns. The only thing I see wrong with it is that the price is fairly high for the location. Yes it is near the airport, but it is nothing extraordinary from most Hampton Inns. In fact this week I am paying $30 more than... More 

Was this review helpful? Yes 1
Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review

Thank you for choosing our hotel while in Austin. As prices do fluctuate with demand and special events I am sorry to hear that you were inconvenienced by the rate that was charged. If you would be willing to contact me at the hotel directly I would be happy to make an adjustment for you. We appreciate your feedback and... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 9, 2014

My experience here was so comfortable that it was a quick and easy decision to extend my stay. Comfortable, secure and relatively easy access to everything on my Austin to do list. No dramas. No problems.

Was this review helpful? Yes 1
Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review

Thanks so much for staying with us and for taking the time to leave us a comment on Trip Advisor! We look forward to seeing you back again soon Crystal More 

Ridgefield, Washington
Level Contributor
71 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed November 30, 2014

My stay at the Hampton Inn Austin/Airport South was for a business trip. The hotel was very comfortable which was nice after long days at the office. The room was very comfortable and I had good night's sleep in the bed. It was fairly easy to get to from either the airport or my work which was on the same... More 

Was this review helpful? Yes 1
Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review

Thank you so much for staying with us and for taking the time to leave us a comment on Trip Advisor! We hope to see you back again soon Crystal & Team Hampton South More 

Atlanta, Georgia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed November 20, 2014

This facility is poorly managed. Breakfast was cold only. Hot food trays were empty. Told front desk; 15 minutes later, still empty. Tables dirty; coffee dispenser empty. nobody minding the store. Reserved a non-smoking room, but this room was located 2nd floor which is almost all smoking. Hallways stunk like a factory. Actual room was fine.

Was this review helpful? Yes 2
Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review

We are very sorry to hear of your poor experience during your stay. I would like to speak to you directly if that is possible to obtain more details of your visit. Would you mind contacting me at the hotel? We also offer a 100% satisfaction guarantee so I would also like to see to it that your charges for... More 

Senoia, United States
2 reviews
4 of 5 stars Reviewed November 17, 2014

This hotel had the typical hampton service. It was friendly & accruate. Although this is called an airport hotel, it is a long way from the airport. They dont have their own shuttle, but partner with a thrid party. A little confusion at the shuttle desk as to where I was going and I was to be charged. 15 minute... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review

Thank you so much for staying with us while in town and we hope to see you back again soon! More 

Rio Hondo, United States
2 reviews
4 of 5 stars Reviewed November 14, 2014

The room and amenities were sufficient for business travel for a night. Close to the airport and to other shopping and eateries. Located on the south side of Austin, TX. Definitely recommend. I will stay there again for my next Austin trip.

Review collected in partnership with Hampton

Was this review helpful? Yes
Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review

Thank you for choosing our hotel while in Austin and for taking the time to leave us a comment on Trip Advisor. We look forward to seeing you back again soon. Crystal More 

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