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Hampton Inn Austin/Airport Area South

#54 of 191 Hotels in Austin
Certificate of Excellence
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4141 Governors Row, Austin, TX 78744
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Hampton Inn Austin/Airport Area South
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Hampton Inn Austin/Airport Area South
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256 reviews from our community

Traveler rating
    112
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    31
    15
    9
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40
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104
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Antonio, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

We stayed at this hotel last year, but this time we were given a key to a room where someone else had already made themselves comfortable. It would have been very embarrassing if we would have walked in on the guest(s). Fortunately, no one was actually there at the time. I had to wait out in the hallway while my... More 

Review collected in partnership with Hampton

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Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review

Thank you for choosing our hotel while in Austin and we are so sorry that you were given keys to a room where other guests were staying, that is truly embarrassing indeed! We hope that you enjoyed your stay after your check in was complete. If you were not completely satisfied with your stay, we'd be happy to refund your... More 

Porter, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

This Hampton was VERY clean, including the lobby, bedroom, grounds areas. The staff were very professional with a warm welcoming. I really enjoyed the breakfast selections both hot and cold. I was a very happy camper at the Hamption Inn Airport Austin.

Review collected in partnership with Hampton

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Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review

Thank you so much for staying with us and for taking the time to leave us a comment on Trip Advisor, we hope to see you back again soon! More 

newmarket, United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

Good hotel for the money, location is good for the airport but there is one restaurant/bar in the area. No bar on site. The staff was extremely helpful in trying to find me a cab, plan on using Uber. I hate that TripAdvisor requires 200 characters. blah, blah, blah, blah

Review collected in partnership with Hampton

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Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review

Thank you for staying with us and we hope to see you back again soon! More 

Phoenix, Arizona
Top Contributor
233 reviews 233 reviews
64 hotel reviews
96 helpful votes 96 helpful votes
3 of 5 stars Reviewed 1 week ago

Spent 5 nights here recently, based on our great experiences with the HI chain. First, it's very difficult to get to. Check-in was flawless and the room was as accommodating as others. Wifi was spotty--streaming was impossible. I hit the breakfast site at different times during our stay and must report, in spite of a spotless dining area, inadequacies in... More 

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Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review

I am very sorry to hear that we let you down, would you mind contacting me directly for additional details regarding your stay? Crystal More 

Galway, United States
1 review
4 of 5 stars Reviewed 1 week ago

Traveled to Austin for business and Overall, my experiance was great! I would recommend coming to this hotel if you want a clean room and great breakfast. The staff were also very helpful and friendly.

Review collected in partnership with Hampton

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Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review

We're glad you enjoyed your stay and can't wait to take great care of you again soon! Crystal and Team Hampton South More 

Westport
Contributor
17 reviews 17 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

We typically stay at Hampton Inns for their consistent quality. This particular hotel was in a great location to easily reach the downtown area in less than 15 mins - with excellent directions from the front desk staff! They were very knowledgeable and were able to answer all of our tourist questions. The downside of our visit was our room!... More 

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Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review

Thank you for staying with us and for taking the time to leave us a comment on Trip Advisor. You'll be so glad to know what we are renovating our guest rooms this year! We hope the next time you're in town you'll come by to see the changes. Thank you Crystal More 

Dallas, United States
2 reviews
1 of 5 stars Reviewed 1 week ago

I checked in and immediately informed the front desk that the toilet was barely working. She told me maintenance was gone for the day but would definitely be there to fix it in the morning. Two day later, it never got fixed. Was charged a fee, which I was not told about, and was told it'll take 5 - 7... More 

Review collected in partnership with Hampton

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Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review

I am very sorry to hear that we let you down. Would you be wiling to contact me directly to discuss? More 

Reynosa, Mexico
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I could have gone to another hotel closer to downtown but last time that I was at this hotel I had an awesome experience so I didn't hesitate to come back here. I love the front desk staff at Hampton inn Austin/Airport area south. Great service!

Review collected in partnership with Hampton

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Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review

We really appreciate the positive feedback and hope to see you back again soon! More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I enjoyed two nights stay this past Easter weekend. The staff was kind and professional and the room was clean! My stay was peaceful and restful. I felt very safe and the access to the freeways was easy! This will be the only hotel I consider when visiting Austin!!!!

Was this review helpful? Yes 1
Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review

Thank you so much for taking the time to leave us a comment on Trip Advisor, we hope to see you back again soon! More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel is one of the better I have stayed in within the Hampton chain. The room had a bit of a funny smell that I could not place, but I did not notice it after being in the room a few minutes. The bed was comfortable, the shower/bath was nice and clean with plenty of hot water (YES!) My... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review

Thank you so much for staying with us and for taking the time to leave us a comment, we hope to see you back again soon! More 

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