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Hampton Inn Austin/Airport Area South

#55 of 191 Hotels in Austin
Certificate of Excellence
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4141 Governors Row, Austin, TX 78744
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1 room 1 guest
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Hampton Inn Austin\/Airport Area South
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296 Reviews from our TripAdvisor Community

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Traveler rating
    127
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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Houston, Texas
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I came here a day before my 60 miles training bike rides. The first thing I noticed: it had no microwave and mini fridge in the room. I should have checked amenities first before making my reservation. It's important for me, because as endurance athlete, we have specific needs for hydration and nutrition we consume before, during and post training.... More 

Was this review helpful? Yes
Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review

Thanks for the shout out to our Front Desk team, they rock!! We are so glad you enjoyed your stay, we loved having you here! Crystal More 

Houston, Texas
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This Hampton is an older hotel. It has a little of that older hotel smell, however the rooms are clean and service is as expected from a Hilton property. The fitness room is adequate. I will definitely stay here again.

Review collected in partnership with Hampton

Was this review helpful? Yes
Crystal P, Director of Sales at Hampton Inn Austin/Airport Area South, responded to this review

Thank you so much for staying with us and we're glad you enjoyed your stay. We look forward to taking great care of you again soon, thank you for your loyalty to Hampton! Sarah More 

Louisville, Kentucky
Level Contributor
9 reviews
9 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

A good hotel stop for my business visits to the San Marcos area, plus very convenient for an early flight from Austin airport the following morning. Have stayed at this site several times and it is always dependable for my activities.

Review collected in partnership with Hampton

Was this review helpful? Yes
Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review

Thank you so much for staying with us and for taking the time to leave us a comment on Trip Advisor! We loved having you here! More 

Freeport, Bahamas
Level Contributor
93 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here for one night on way down to San Antonio. They hotel is lovely and in a nice area. On arrival they have a hot chocolate/tea area with some little snacks that came in very handy after a long journey. Free breakfast is served which is basic but it get the job done. Regular cereal, fruits, pancake, eggs, bread,... More 

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Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review

Thank you so much for taking the time to leave us a comment on Trip Advisor! We loved having you here and hope to see you back again soon Crystal More 

San Antonio, Texas
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I spent one night here with my wife and two children. Upon arrival, no one helped with our luggage, not even assistance with the luggage cart. One would expect some common courtesy not simply based on rewards status, but on a customer service level. What has me so indignant, so very outraged with this Hampton Inn, it's employees, and management,... More 

Was this review helpful? Yes 1
Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review

I am so sorry to hear that you were not satisfied with your stay. We stand behind our 100% Guarantee and would be happy to refund your charges. Please contact me directly for assistance Crystal More 

Highlands Ranch, United States
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 29, 2015

Late night arrival with my daughter. The desk agent made a point to welcome both me and my daughter to the hotel. Seeing a little sunburn and fatigue, the desk agent offers drinks to us both. As we're walking to our room, my kid asks, "Do you always get treated like this?" At Hampton's, yes. Great to receive a warm... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review

We're so glad you enjoyed your stay - we loved having you here! See you soon Crystal More 

1 review
5 of 5 stars Reviewed July 27, 2015

My son has a small place in Austin and when a large number of us visit it can get hairy. We wanted something close and reasonably priced but not uncomfortable. This place was amazing, luxury quality really. The bedding was new, spotless and comfortable. Every staff member from the front desk to the service crew was friendly and attentive for... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review

Thanks for being an incredible guest and leaving us a comment on Trip Advisor!! We can't wait to take great care of you the next time you're in town Crystal More 

Brownsville, United States
1 review
5 of 5 stars Reviewed July 13, 2015

Staff was great hotel was great with a clean quiet room the park and fly was very convenient a very satisfying experience will stay there again when next in Austin and needing to stay near the airport. Would highly recommend

Review collected in partnership with Hampton

Was this review helpful? Yes
Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review

Thank you so much for staying with us and for taking the time to leave us a comment on Trip Advisor! We hope to see you back again soon Crystal More 

Irving, TX, United States
2 reviews
5 of 5 stars Reviewed July 13, 2015

My wife and I found the staff to be very polite, professional, and helpful. The location was convenient to the freeway access but still a very quiet location. Rooms were very clean. I highly recommend this hotel. Next time we're in the Austin area we will definitely stay at this hotel again.

Review collected in partnership with Hampton

Was this review helpful? Yes
Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review

Thank you so much for staying with us and for taking the time to leave us a comment on Trip Advisor! We hope to see you back again soon! More 

1 review
1 of 5 stars Reviewed July 12, 2015

The front desk clerk was very rude and unwelcoming. The hallways stunk of cigarette smoke and the carpets were stained and nasty looking. The room stayed hot even with AC turned all the way down. Beds were very hard and the sheets had stains on them. Mold in the showers. Overall a horrible stay.

Was this review helpful? Yes
Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review

I am so sorry to hear that we did not exceed your expectations during your stay. We have just completed a hallway carpet cleaning and our smoking rooms will be eliminated with our room renovation. We hope that if you are ever in Austin again that you will allow us to take great care of you at no charge Thank... More 

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