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Hampton Inn Austin/Airport Area South

2.5 of 5 4141 Governors Row, Austin, TX 78744
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Certificate of Excellence 2014
Hampton Inn Austin/Airport Area South
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Hampton Inn Austin/Airport Area South
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227 reviews from our community

Traveler rating
    99
    77
    28
    15
    8
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33
51
24
94
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fort Lauderdale, Florida
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is a typical Hampton Inn, it has the quality that you expect in Hampton Inns. The only thing I see wrong with it is that the price is fairly high for the location. Yes it is near the airport, but it is nothing extraordinary from most Hampton Inns. In fact this week I am paying $30 more than... More 

Was this review helpful? Yes
Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review

Thank you for choosing our hotel while in Austin. As prices do fluctuate with demand and special events I am sorry to hear that you were inconvenienced by the rate that was charged. If you would be willing to contact me at the hotel directly I would be happy to make an adjustment for you. We appreciate your feedback and... More 

1 review
5 of 5 stars Reviewed 1 week ago

My experience here was so comfortable that it was a quick and easy decision to extend my stay. Comfortable, secure and relatively easy access to everything on my Austin to do list. No dramas. No problems.

Was this review helpful? Yes
Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review

Thanks so much for staying with us and for taking the time to leave us a comment on Trip Advisor! We look forward to seeing you back again soon Crystal More 

Ridgefield, Washington
Senior Contributor
39 reviews 39 reviews
26 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My stay at the Hampton Inn Austin/Airport South was for a business trip. The hotel was very comfortable which was nice after long days at the office. The room was very comfortable and I had good night's sleep in the bed. It was fairly easy to get to from either the airport or my work which was on the same... More 

Was this review helpful? Yes
Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review

Thank you so much for staying with us and for taking the time to leave us a comment on Trip Advisor! We hope to see you back again soon Crystal & Team Hampton South More 

New York City, New York
Reviewer
3 reviews 3 reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This facility is poorly managed. Breakfast was cold only. Hot food trays were empty. Told front desk; 15 minutes later, still empty. Tables dirty; coffee dispenser empty. nobody minding the store. Reserved a non-smoking room, but this room was located 2nd floor which is almost all smoking. Hallways stunk like a factory. Actual room was fine.

Was this review helpful? Yes
Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review

We are very sorry to hear of your poor experience during your stay. I would like to speak to you directly if that is possible to obtain more details of your visit. Would you mind contacting me at the hotel? We also offer a 100% satisfaction guarantee so I would also like to see to it that your charges for... More 

Senoia, United States
2 reviews
4 of 5 stars Reviewed 4 weeks ago

This hotel had the typical hampton service. It was friendly & accruate. Although this is called an airport hotel, it is a long way from the airport. They dont have their own shuttle, but partner with a thrid party. A little confusion at the shuttle desk as to where I was going and I was to be charged. 15 minute... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review

Thank you so much for staying with us while in town and we hope to see you back again soon! More 

Rio Hondo, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

The room and amenities were sufficient for business travel for a night. Close to the airport and to other shopping and eateries. Located on the south side of Austin, TX. Definitely recommend. I will stay there again for my next Austin trip.

Review collected in partnership with Hampton

Was this review helpful? Yes
Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review

Thank you for choosing our hotel while in Austin and for taking the time to leave us a comment on Trip Advisor. We look forward to seeing you back again soon. Crystal More 

Tallahassee, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

This was the nicest hotel I have ever stayed in. The bed was very comfortable and clean so was the room. The staff went above and beyond in niceness and helpfulness. The breakfast was the best I have ever had.

Review collected in partnership with Hampton

Was this review helpful? Yes
Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review

Thank you so much for your kind note about our hotel. We look forward to taking great care of you again soon Crystal More 

Marietta, Georgia
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 9, 2014

I found this hotel very difficult to find but once there, it is a wonderful hotel. Rooms were very large, clean and comfortable. Loved that it had lots of electrical sockets to plug in electronics. Breakfast was very good with lots of choices. All staff were very friendly and helpful.

Review collected in partnership with Hampton

Was this review helpful? Yes
Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review

I am so sorry to hear that you had a tough time finding our hotel! We loved having you here and hope that next time you're in town you'll give us a call, we'd love to personalize directions for you before you arrive in Austin! Crystal More 

New orleans
Top Contributor
134 reviews 134 reviews
33 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed November 7, 2014

Although my work was downtown, I stayed here. I chose to use nearby South Congress Street rather than the nearby I-35 for my coming and going to meetings. The price and quality were strong at this site. Desk staff showed an uncommon grasp of the urban geography. Other staff, including the person managing the breakfast area, were courteous and helpful--problem... More 

Was this review helpful? Yes
Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review

Thank you so much for staying with us during your visit to Austin and for taking the time to leave us a comment on Trip Advisor! We hope to see you back again soon Crystal More 

Oakland, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 6, 2014

I recently visited this hotel along with a co-worked and found it to be understaffed and not fully kept up. We arrived around 9pm on a busy weeknight and there was only one person working the entire hotel to include the front desk; not ideal on a fully-booked night. My co-worker was put in a "smoking" room which I was... More 

Was this review helpful? Yes
Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review

Thank you for taking the time to leave us a comment on Trip Advisor. I am sorry to hear that your experience with us was anything short of excellent. If you would be willing to give us another try please contact me directly at the hotel so that I may personally take care of your reservation. We look forward to... More 

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Additional Information about Hampton Inn Austin/Airport Area South

Address: 4141 Governors Row, Austin, TX 78744
Phone Number:
Location: United States > Texas > Austin > South Austin
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Austin/Airport Area South 2.5*
Number of rooms: 123
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Also Known As:
Hampton Inn Austin/Airport Area South Hotel Austin
Austin Hampton Inn
Hotel Style:
#40 Family Hotel in Austin
#42 Business Hotel in Austin

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