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Hampton Inn Austin/Airport Area South

#58 of 190 Hotels in Austin
Certificate of Excellence
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4141 Governors Row, Austin, TX 78744
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Hampton Inn Austin/Airport Area South
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Hampton Inn Austin/Airport Area South
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291 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Highlands Ranch, United States
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Late night arrival with my daughter. The desk agent made a point to welcome both me and my daughter to the hotel. Seeing a little sunburn and fatigue, the desk agent offers drinks to us both. As we're walking to our room, my kid asks, "Do you always get treated like this?" At Hampton's, yes. Great to receive a warm... More 

Review collected in partnership with Hampton

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1 review
5 of 5 stars Reviewed 4 days ago NEW

My son has a small place in Austin and when a large number of us visit it can get hairy. We wanted something close and reasonably priced but not uncomfortable. This place was amazing, luxury quality really. The bedding was new, spotless and comfortable. Every staff member from the front desk to the service crew was friendly and attentive for... More 

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Brownsville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Staff was great hotel was great with a clean quiet room the park and fly was very convenient a very satisfying experience will stay there again when next in Austin and needing to stay near the airport. Would highly recommend

Review collected in partnership with Hampton

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Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review

Thank you so much for staying with us and for taking the time to leave us a comment on Trip Advisor! We hope to see you back again soon Crystal More 

Irving, TX, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

My wife and I found the staff to be very polite, professional, and helpful. The location was convenient to the freeway access but still a very quiet location. Rooms were very clean. I highly recommend this hotel. Next time we're in the Austin area we will definitely stay at this hotel again.

Review collected in partnership with Hampton

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Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review

Thank you so much for staying with us and for taking the time to leave us a comment on Trip Advisor! We hope to see you back again soon! More 

1 review
1 of 5 stars Reviewed 2 weeks ago

The front desk clerk was very rude and unwelcoming. The hallways stunk of cigarette smoke and the carpets were stained and nasty looking. The room stayed hot even with AC turned all the way down. Beds were very hard and the sheets had stains on them. Mold in the showers. Overall a horrible stay.

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Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review

I am so sorry to hear that we did not exceed your expectations during your stay. We have just completed a hallway carpet cleaning and our smoking rooms will be eliminated with our room renovation. We hope that if you are ever in Austin again that you will allow us to take great care of you at no charge Thank... More 

Houston, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I certainly enjoyed our stay at Hampton with easy access to I-35. Rooms are spacious, elegant, and clean. We could have used refrigerator and microwave in the room, especially in summer. Overall, it was pleasant experience.

Review collected in partnership with Hampton

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Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review

We're so glad you enjoyed your stay, we loved having you here! Thank you for staying with us and we hope to see you back again soon Crystal More 

Colorado Springs, Colorado
Level Contributor
75 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here for a large sport convention in Austin as we had a group rate. The rooms were ok, each had a microwave and fridge which is nice. The hallway noise was pretty bad. Concerns: No gym at this hotel: They knew a convention was coming yet they seemed to run out of breakfast every morning at 9. There... More 

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Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review

Thank you for staying with us and I'm so sorry that our pool was closed during your stay. It is up and running now along with our exercise room. We hope that if you are ever in Austin again that you would be willing to let us take great care of you at no charge, Crystal More 

Cache, United States
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

ask the guy behind me what floor he wanted not me, room needed paint, drank people in hall @ 2:58 am & @ 3:30 am. Baseball team left there doors opened yelling across hallway. trees only n parking lot bird poop all over car. told i could pay with cash @ checkout did not get 2, had 2 call hotel... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review

Mr. W we are so sorry that your stay was affected by other guests and apologize for the inconveniences you experienced. Please contact me at the hotel directly for a full refund, we stand behind our 100% guarantee and if you are not satisfied then you should not pay! Crystal More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

This is a clean, well-run property and a good value for the money. Rooms were a good size and the beds were very comfortable. Handicapped rooms were convenient and met ADA standards. Location is convenient to the airport with easy access. to I35, US290, and TX71.

Review collected in partnership with Hampton

Was this review helpful? Yes
Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review

We're so glad you enjoyed your stay and hope to see you back again soon! Crystal More 

Houston, Texas
Level Contributor
30 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel was basic, and a good place to just sleep. The staff was very accommodating. The breakfast was decent and the morning staff was super efficient. The bed comfort was average. The cleanliness of the room was great. The bathroom was very clean with decent products. I would stay in the hotel again.

Review collected in partnership with Hampton

Was this review helpful? Yes
Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review

Thank you for staying with us and for taking the time to leave us a comment on Trip Advisor! We're glad you enjoyed your stay and hope to see you back again soon Crystal More 

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