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Hampton Inn Austin/Airport Area South

#50 of 191 Hotels in Austin
Certificate of Excellence
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4141 Governors Row, Austin, TX 78744
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Hampton Inn Austin/Airport Area South
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Hampton Inn Austin/Airport Area South
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244 reviews from our community

Traveler rating
    107
    86
    28
    15
    8
See reviews for
37
54
25
100
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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Winfield, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Hampton Inn is simply the BEST place to stay! Always clean, always friendly. Great breakfasts. From the moment you step in the front door the hotel staff is ALWAYS working to make your stay comfortable.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review

Thank you so much for your great comments about our team and hotel. We're glad you felt the Hamptonality and hope to see you back again soon! Crystal More 

sugar land, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We only stayed for a night. The staff was friendly and got our room quickly. Breakfast was better than I expected. The bathrooms can smell like cigarette smoke probably from another floor smoking room where someone else is smoking in another bathroom.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review

Thank you for staying with us and for leaving us a comment on Trip Advisor. You'll be happy to know that our smoking rooms will be removed during our room renovation scheduled for this year. We hope you'll come back and visit soon, Crystal and team Hampton Austin South More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

Perfect location for our visit. Nice perk to have special parking for Diamond members. Front desk staff was most professional, even with a line of incoming guests! Breakfast attendant was friendly & assortment of breakfast foods was first rate. Room was clean and fresh. We will stay here again.

Review collected in partnership with Hampton

Was this review helpful? Yes
Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review

We're so glad you enjoyed your stay, we loved having you here! Come back and visit soon, Crystal More 

beaumont, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Inn is very nice but a bit challenging to figure out how to get there from the interstate. Austin has some interesting solutions to its traffic problems. the room was nice; the breakfast had the usual variety of cold cereal, oatmeal, muffins, eggs and so forth. Coffee could have been a bit stronger but I come from Cajun country where... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review

Thank you for staying with us while in Austin, we hope to see you back again soon! More 

Houston, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The Hampton Inn-Austin on Governors Row was very clean, modern and comfortable. The location is great if your business or pleasure is near the airport or downtown. The service was great until I did not agree with the protocol of the front desk. Was never able to speak to a manager who may have been very near. Just hope that... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review

Thank you for staying at our hotel while in Austin and for taking the time to leave us feedback on Trip Advisor. I hope that you will reach out to us directly at the property so that we may resolve the billing issue. I do apologize that you encountered any problem while you were our guest and we are committed... More 

Houston, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 11, 2015

We have stayed at this particular location at least three times. The staff is friendly. The rooms are clean and the beds are comfortable. We enjoy the free breakfast and free parking. This hotel is convenient to the airport, downtown Austin, and if you are heading out toward San Marcos or San Antonio.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review

Thank you for choosing our hotel while in Austin, we value your feedback as a repeat guest and can't wait to see you again soon! Crystal & Team Hampton Austin South More 

Contributor
16 reviews 16 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 8, 2015

I stayed at the Hampton Inn for four nights. Upon arrival, the clerk merged our two reservations ensuring that we did not have to change rooms during our stay. We were also welcomed with a snack bag. Each morning a different type of hot breakfast was served and "breakfast on the go" sacks were given out. This proved invaluable when... More 

Was this review helpful? Yes
Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review

Thank you so much for staying with us and for taking the time to leave us a comment on Trip Advisor! We hope to see you back again soon! Crystal & Team Hampton Austin South More 

Lubbock, United States
1 review
4 of 5 stars Reviewed February 6, 2015

Hotel staff was very friendly and helpful. Room was clean but walls are thin - could hear people out in the hallway and an alarm going off in the next room. The hotel is close to the airport and I would definitely stay again.

Review collected in partnership with Hampton

Was this review helpful? Yes
Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review

Thank you so much for staying with us and for the nice comments about our staff! We hope to see you back again soon, Crystal More 

Humble, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 31, 2015

This was one of my MOST PLESEANT and PIECEFUL stays I have experienced in years. The facility atmosphere was nice, inviting, calm and most of all friendly. The staff there was absolutely GREAT! I wish I knew the secret the manager has for keeping the staff so engaged with the guest. If you ever stay at this location, I sure... More 

Was this review helpful? Yes 1
Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review

Thank you so much for staying with us and for taking the time to recognize Kalyn! We loved having you here and look forward to seeing you back again soon Crystal, Kalyn, and Team Hampton Austin South More 

1 review
5 of 5 stars Reviewed January 29, 2015

I have always enjoyed staying at Hampton Inns. The service, cleanliness, and breakfast is always above the best. On this particular stay, the a/c heating unit wasn't working. The night was miserable. I felt like I hadn't slept at all. The bed was comfortable and new, but the a/c was another matter.

Review collected in partnership with Hampton

Was this review helpful? Yes
Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this review

Thank you for staying with us and for taking the time to leave us a comment on Trip Advisor. We are sorry to hear about the problem with the AC unit, would you mind contacting us at the hotel directly so that we may take a look at it? We hope to see you back again soon Crystal More 

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