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Homewood Suites by Hilton Austin-Arboretum / NW

3.0 of 5 10925 Stonelake Blvd., Austin, TX 78759
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Certificate of Excellence 2014
Homewood Suites by Hilton Austin-Arboretum / NW
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Homewood Suites by Hilton Austin-Arboretum / NW
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326 reviews from our community

Traveler rating
    206
    73
    30
    6
    11
See reviews for
117
33
12
129
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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  • All months
    (326)
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Texas
Contributor
20 reviews 20 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

In late October we reserved a large block of rooms for our son's wedding and the stay could not have been better. In particular, Jason at the front desk went out of his way making sure our guests got their welcome bags, giving great area advice like a concierge, and the entire hotel staff was always there to help. The... More 

Was this review helpful? Yes
AUSSLManager, Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Dear Texas Highlander, It was our absolute please to have you all as our guest. I am so glad the wedding weekend was a success. It is such a pleasure to get to be apart of your celebrations. I will make sure to share your review with Jason. Make sure to come back and see us on your next visit... More 

Bengaluru (Bangalore), India
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Felt like home with nice Staff like Juliea and very good cook for the morning breakfast. They always has the staff whenever needed. Since we needed some vessels which are Indian type it was arranged on the same day. Really nice staffs

Was this review helpful? Yes
AUSSLManager, Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Great to hear from you, Hariprasad K! On behalf of the entire Homewood Suites team, I would like to thank you for choosing to stay with us here at the Homewood Suites in Northwest Austin. It was a great pleasure to have you as our guest during your Austin adventure. We enjoyed being your home away from home and accommodating... More 

Santa Fe, United States
1 review
4 of 5 stars Reviewed 1 week ago

The location was perfect for my business trip. Hotel rooms are nice and bed is comfortable. The breakfast is ok and the dinners are good, thought not much choice. The beer and the wine are complementary!! great! The fitness room is very small and poor. The Air conditioner come straight to your neck. I needed a painkiller for my neck... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
AUSSLManager, Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Dear Tito B, Thank you so much for taking the time to review our hotel. We are certainly happy to see you enjoyed your overall stay, but I am sorry to hear of the areas we did not meet your expectations. Please know that we take all guest recommendations very seriously, and we do appreciate all feedback. Have a wonderful... More 

Mexico City, Mexico
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

We reserved a smoking room almost 3 months in advance to the xmas holiday, and just yesterday, we received an email from the manager letting us now that the hotel no longer has smoking rooms available. This is two weeks prior to our trip and on high season! We respect that a hotel changes its policies. We do not respect... More 

Was this review helpful? Yes 1
san francisc, United States
Contributor
12 reviews 12 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This was my second stay at this hotel. It is well located, a bit off the road (so quiet), and the staff goes out of their way to create a good experience. The facility is standard Homewood, and the breakfast could be a bit healthier...but really, this is a great place to stay.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
AUSSLManager, Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Greetings Andrea P E, We are so thrilled to hear you decided to join us for a second time! We cannot thank you enough for your continued loyalty. I greatly appreciate the suggestions regarding our breakfast. I will be sure to share your comments with our food and beverage manager! Thank you again for sharing your experience and taking the... More 

Scottsdale, Arizona
Contributor
11 reviews 11 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

From the front desk personnel to the folks serving the free dinner and breakfast, this hotel had the nicest staff I've had the pleasure to associate with. I travel 150 nights per year. The room was more like home than home! Clean, spacious, well laid out and well designed. They had 3 choices of wine and beer on tap with... More 

Was this review helpful? Yes
AUSSLManager, Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Dear Bisbeeboy, Thank you so much for such a fantastic review of all our hotel has to offer. I am so thrilled to hear you had the chance to experience our superior hospitality. This is such a huge compliment coming from such a seasoned traveler as yourself. I will make sure to share your kind words with the entire staff.... More 

Longmont, Colorado
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Second time here this year. Rooms are very clean with great housekeeping. Front desk always has someone there and they are always very friendly and helpful. Business center worked well and had what I needed. The only thing that would give me pause before coming back here again is the food. I tried the breakfast four times, and each time... More 

Was this review helpful? Yes
AUSSLManager, Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Greetings! Thank you so much for taking the time to share your experience with us. I am glad to see you enjoyed your overall stay. We do appreciate the feedback on our breakfast and dinner experience. I have noted the dates you stayed with us, and I am working with the food and beverage manager to make sure we keep... More 

Huntsville, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

I recently spent five nights in Austin and chose a hotel based on its location to the facility hosting the training conference I was attending. I had never stayed at a Homewood Suites before. The accommodations were great. The room was spacious offering a kitchen, living area and bedroom. Both living area and bedroom had televisions. The bed was very... More 

Was this review helpful? Yes
AUSSLManager, Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Dear Kris R, Welcome to the Homewood Suites brand! We are so thrilled to hear you enjoyed your stay. Thank you for sharing all our hotel has to offer. We greatly appreciate your feedback, and we are so glad our hotel was able to accomodate all of your needs. We would love to have you back as our guest on... More 

Houston, Texas
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The staff at this hotel, in particular Julia and James, were really fantastic when it came to helping us during our stay and going the extra mile to provide service. The quality of the free breakfast and free manager's reception was very good and makes this hotel a great value. There were a few minor problems with the room (a... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
AUSSLManager, Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Greetings docbh, Thank you so much for taking the time to review our hotel. I am so thrilled to hear you enjoyed your stay with us. I would also like to thank you for your feedback regarding the appliance issues. We will make sure we have this fixed immediately. I will be sure to share your kind words about your... More 

Dallas, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Great stay and great staff! I would recommend this hotel and this location to anyone and would definitely stay again. This was my second time staying at this particular location and I have previously and frequently used the Dallas/Richardson location and I am always more than satisfied.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
AUSSLManager, Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Dear Bette L, I am so glad to read that we exceeded your expectations. We can not thank you enough for taking the time to write us a review and recognize our hotel and staff. We appreciate you recommending us to your family and friends, and we cannot wait to have you back as our guest. Thanks again for sharing... More 

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Additional Information about Homewood Suites by Hilton Austin-Arboretum / NW

Address: 10925 Stonelake Blvd., Austin, TX 78759
Phone Number:
Location: United States > Texas > Austin > Northwest Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Austin-Arboretum / NW 3*
Number of rooms: 97
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Also Known As:
Homewood Suites By Hilton Austin-Arboretum / Nw Hotel Austin
Hilton Austin
Homewood Austin
Austin Homewood Suites
Austin Hilton
Homewood Suites Austin Arboretum
Hotel Style:
#6 Business Hotel in Austin
#14 Family Hotel in Austin
#44 Romantic Hotel in Austin

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