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All 182 Austin hotels

Homewood Suites by Hilton Austin-Arboretum / NW

3.0 of 5 Hotel   |   10925 Stonelake Blvd., Austin, TX 78759 (Northwest Austin)
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Ranked #17 of 182 hotels in Austin
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 4 days ago
mjporp Sinclairville, New York
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217 people have reviewed this hotel

Traveler rating
    132
    53
    19
    5
    8
See reviews for
81
27
9
82
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Sinclairville, New York
1 review
5 of 5 stars Reviewed 4 days ago NEW

The rooms and accommodations were outstanding as was the service and friendliness of the hotel staff. Danny went above and beyond to make our group feel welcome, at home and informed. Both the breakfasts and the evening receptions were an added bonus and convenience. I highly suggest staying here if you are in the area.

Was this review helpful? Yes
Humlbe
1 review
5 of 5 stars Reviewed 5 days ago NEW

We stopped at this location at the very last minute. It was a little out of of way, but it was well worth it. We had some issues with our hotel room at first, and Rami did an excellent job with fixing the problem. He provided A-1 service. Thanks and I look forward to staying at your hotel again.

Was this review helpful? Yes
Port Saint Lucie, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

I travel frequently for work and the Hilton family of hotels has quickly become a prefered port in the storm both for work and pleasure. I recently stayed at the the Stonelake blvd location in Austin, Tx and this was no exception. The staff is very friendly and courteous. Rooms are very clean and decorated comfortably. It is very easy... More

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

The hotel location and rooms were outstanding. The bathroom was very clean and there was absolutely plenty of space...the noise levels at late evening hours were intolerable. While the attempt was made to correct this issue, in reared it's ugly head numerous times. I appreciated the full kitchen...very clean and new. The free breakfast and free internet were great add-ons.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
San Diego, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The staff are young, attentive and very friendly, especially Tom Penland and Ravi Patel. The manager is very committed to guest satisfaction. The food is good. I recommend it for business or pleasure travel.

Was this review helpful? Yes
Dallas, Texas
Contributor
12 reviews 12 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have stayed at this hotel three times, as well as other hotels in the area. This is a good choice if you can get a decent rate. The hotel is clean and well maintained. The biggest positive is the staff members who seem to go out of their way to be courteous and helpful. The biggest negative is the... More

Was this review helpful? Yes 1
Danny C, Front Office Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Dear KTGDallas, Thank you so much for leaving a review of your experience as our guest. I must say I agree that our staff is one of the best that any hotel could ask for. I am sorry to learn that your experience with our hotel breakfast was so poor and left a negative memory of our hotel. I wanted... More

San Diego, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The hotel is very nice and in good condition and the location is great, but so are many other hotels. But it's the staff that makes a difference - everyone from the front desk on seems to care a lot. Thanks in particular to Cherie! (She absolutely cares about customers, helped me out with breakfast, offered some sliced strawberries, and... More

Was this review helpful? Yes 1
Danny C, Front Office Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Dear Steve R- I cannot thank you enough for taking a moment to share your experience as our guest. Cherie will be absolutely thrilled to hear you were pleased with her efforts to help start your day right. I must agree that a hotel is a hotel no matter how you look at it but it is the heartbeat -... More

Laredo, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Hotel is a little difficult to get to as it is off major streets. The front desk staff was quite busy on the phone for lengthy time while waited for check in and on another encounter. The room is clean and comfortable. I do think the lodging at this hotel is pricey for the quality of location and attention one... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Danny C, Front Office Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Dear Carlos E- Thank you for taking a moment to leave a review of your time as our guest. I apologize that our staff was unavailable to readily assist you on the 2 occassions to came to the Front Desk for assistance. Please know this is not the standard of service we pride ourselves on providing to all our guests... More

1 review
3 of 5 stars Reviewed 3 weeks ago

overall, the place is just OK, but felt pricey for the quality that I received. Complimentary breakfast has limited selection and quantity. Need to be at breakfast table early or nothing left to eat:-(.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Danny C, Front Office Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Dear Robert L, Thank you for taking a moment to leave a review of your time as our guest. I am very disappointed to learn that our breakfast offerings left much to be desired each morning. I have already spoken with our breakfast team to ensure we are not closing breakfast early and ensuring we continually replenish our daily selections.... More

Cary, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Watch out for those vertical bars in the bathroom tub. I ended up bumping my head to it. TV channels do not line up, missing channels compared to what they advertised. Lour noise from AC and adjoining restaurant.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Danny C, Front Office Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Dear Rajesh P and TripAdvisor Community, Thank you for taking time to leave a review of your recent stay. While we strive to provide oustanding accommodations and service for all of our guests, it seems we missed the mark in providing this for you. Please accept my sincere apologies for your disappointments. So you are aware for the future, the... More

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Additional Information about Homewood Suites by Hilton Austin-Arboretum / NW

Also Known As:
Homewood Suites By Hilton Austin-Arboretum / Nw Hotel
Homewood Suites By Hilton Austin-Arboretum / Nw Hotel Austin
Homewood Suites Austin
Hilton Austin
Homewood Austin
Austin Homewood Suites
Austin Hilton
Austin Homewood
Homewood Suites Austin Arboretum
Address: 10925 Stonelake Blvd., Austin, TX 78759
Phone Number:
Location: United States > Texas > Austin > Northwest Austin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Business Hotel in Austin
#17 Family Hotel in Austin
#33 Romantic Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Austin-Arboretum / NW 3*
Official Description (provided by the hotel):
Homewood Suites by Hilton Austin Arboretum Northwest is designed to make you feel at home, whether you're traveling for a few nights or longer. All guests can enjoy free internet WiFi, daily complimentary Suite Start Hot Breakfast and the Welcome Home evening reception, featuring a complimentary light dinner and beverages Monday through Thursday evenings. Unwind in your one or two-bedroom suite with separate living area and kitchen. Prepare Tex Mex recipes in the suite’s fully equipped kitchen. Our suites have room to work and relax.Enjoy a workout in our fitness center or a refreshing swim in the pool. Our business center and meeting spaces offer an office away from home. ... more   less 
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