We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Homewood Suites by Hilton Austin-Arboretum / NW

#13 of 191 Hotels in Austin
Certificate of Excellence
Hotel deals
Hotel website
10925 Stonelake Blvd., Austin, TX 78759
Special Offer
2X HHonors Points
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Homewood Suites by Hilton Austin-Arboretum / NW
Professional photos View all
Browse nearby
Homewood Suites by Hilton Austin-Arboretum / NW
Write a Review

373 reviews from our community

Traveler rating
    240
    84
    32
    6
    11
See reviews for
127
39
15
151
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (373)
  • Mar-May only
    (95)
  • Jun-Aug only
    (95)
  • Sep-Nov only
    (75)
  • Dec-Feb only
    (108)
All months
Paris, France
1 review
5 of 5 stars Reviewed 4 days ago NEW

I stayed in this hotel for a few weeks for business purposes and this is by far the best experience I've had in the North Austin area. The cleaning staff has been doing a fantastic job providing fresh towels and soap, and cleaning the kitchen area for me every single day, even when I was leaving the room late in... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Boston
Top Contributor
115 reviews 115 reviews
26 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here a couple of nights on business. Staff were very friendly and helpful. Rooms were a decent size and come fully equipped, including a regular sized fridge. Bathroom was a bit basic. The pool in the center of the courtyard is fine for lounging in, not really big enough to swim in. The included food was pretty good too.

Was this review helpful? Yes
Contributor
15 reviews 15 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I arrived late to check in and was frustrated when they couldn't find my reservation. As it turns out, the Homewood Suites is BEHIND the hotel that is visible from the street. Apparently it "happens all the time"..... A little signage would go a long way! Other than that - it is a very nice hotel.

Was this review helpful? Yes
Austin, Texas
2 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff at this hotel provides the best in customer service. Friendly and helpful front desk staff, Jason & Reid. Housekeeping and maintenance. Food & Beverage Manager, Claire provides a variety of great meals for breakfast and dinner. Managers Julia and Beata do their best to make everything right for their guests. The rooms are spacious, clean and comfortable. The... More 

Was this review helpful? Yes
Los Angeles, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

this is a very nice hotel, the staff is excellent. jason front desk, reed front desk, cook claire, the houskeeping staff and manager julia..all terrific people. will return again and refer others. the rooms are quiet and the location is perfect, with many stores and easy freeway access.

Was this review helpful? Yes 1
AUSSLManager, Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Dear Shele S, I cannot thank you enough for such a nice review and recommendation of our hotel. I greatly appreciation your recognition of our staff, and I will be sure to share your comments with Jason and Reid. I am glad you enjoyed our convenient location to all the NW Austin has to offer. We look forward to your... More 

South Burlington, Vermont, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Friendly and helpful front desk. Room very quiet and clean. Full hot breakfast and fresh fruit available all day. Exercise room small. Private and quiet location. Will definitely stay again. Close to highway, restaurants, shopping.

Was this review helpful? Yes
AUSSLManager, Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Greetings Karen W, We are more than happy to hear you enjoyed your stay with us here at the Homewood Suites Austin NW. It was certainly a pleasure to have you as our guest. Our friendly staff and complimentary, hot breakfast are some of our best amenities, and I am glad you were able to enjoy them. I am thrilled... More 

Raleigh, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I really enjoyed my stay at this hotel during SXSW this year -- while it was outside of downtown, the amenities made it a fantastic choice. The staff was cheery and helpful at all times and the complimentary breakfast was actually GOOD (not one of those cheap and quick complimentary spreads; this was actually made fresh and maintained throughout the... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
AUSSLManager, Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Hello Melissa B, I am thrilled that you enjoyed your stay with us during the SXSW festival. We know how important breakfast is to start your day, especially during SXSW! Our breakfast hosts take a lot of pride in providing an excellent meal, and I am so glad to hear you enjoyed it. I can't wait to share your comments... More 

Bay Area, California
Top Contributor
61 reviews 61 reviews
34 hotel reviews
95 helpful votes 95 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed at the Homewood Suites while attending SXSW. At first I was a little bummed that I couldn't afford a hotel in the city center close to the SXSW festivities. But I soon realized that staying at this property was a blessing in disguise. It's in a quiet part of the Austin area, which proved to be a great... More 

Was this review helpful? Yes
AUSSLManager, Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Greetings fluff_astrid! Thank you so much for such a detailed review of our hotel. I am so happy to hear you enjoyed your getaway stay with us. Northwest Austin provides affordable hotel rooms, quick trip to downtown, quiet location, beautiful scenery, and much more. I will be sure to share your compliments with my staff. We are a small team,... More 

Tucson, Arizona
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I stayed here with my husband while he was here for business. The hotel is well located to take the number 3 bus into downtown Austin (bus stop on Braker across from the Shell station). Excellent front desk staff (Jason and Reid were very helpful). Complementary breakfast was quite good with a lot of choices. Also there is complementary dinner... More 

Was this review helpful? Yes
AUSSLManager, Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Hello Annlapidus! We are also happy you chose to stay with us! Thank you so much for taking the time to review our hotel and compliment our staff. I must agree we offer incredible complimentary breakfast and dinner meals. Another great part of our hotel is the close proximity to incredible shopping. I am happy to hear you were able... More 

White Plains, New York
Top Contributor
60 reviews 60 reviews
26 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed March 18, 2015

I stayed at this hotel for 6 nights during SXSW. The service from start to finish was excellent, and I was impressed with the breakfast selection, particularly the stock of reusable silverware and plates which is sadly rare in this type of hotel. It's a little way out of Austin but the location is fine if you hire a car.... More 

Was this review helpful? Yes
AUSSLManager, Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Greetings LaineyLou81, Thank you so much for choosing to stay with us during the SXSW festival. I hope you had an awesome experience. I am thrilled to hear our staff was accommodating! We strive to provide excellent customer service to all of our special guests! I am also glad you checked out Roaring Fork. It is super convenient, and the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

45 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (25)
Viewed
Dining (6)
Viewed
Room/suite (12)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (2)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Room/suite (7)
Viewed
Bathroom (1)
Viewed
Dining (2)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (3)
Viewed
Business center/function rooms (2)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question