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Homewood Suites by Hilton Austin-Arboretum / NW

#11 of 191 Hotels in Austin
Certificate of Excellence
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10925 Stonelake Blvd., Austin, TX 78759
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Homewood Suites by Hilton Austin-Arboretum \/ NW
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430 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
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  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (430)
  • Mar-May only
    (103)
  • Jun-Aug only
    (144)
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    (75)
  • Dec-Feb only
    (108)
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Penang, Malaysia
Level Contributor
2 reviews
4 of 5 stars Reviewed yesterday NEW

warm welcome every single time i walk into the suite . Nice room with great service. I have some special request and they tried their best to help me on preparing the items in my room even before i get into the room Overall is a nice stay and memorable stay. Thanks!

Was this review helpful? Yes
Austin, United States
5 of 5 stars Reviewed yesterday NEW

The night manager couldn't have been more helpful and friendly - it was a pleasure to stay here! Very peaceful and calm and classy place. The breakfast was amazing and the room incredibly well appointed. Excellent value for the money. My family will use this hotel again.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Winston-Salem, NC, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

My stay at this hotel was in Aug 2015. They provided excellent service. Great breakfast options and long hours open for breakfast. Provided free shuttle service to local business location - minimizing expense for me. Would use this hotel again.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Conroe, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

A perfect place for us after an exhausting weekend of moving our twin sons into their dorms at UT Austin. It's only about 10 minutes from the campus and is located in a nice area with plenty of restaurants. I was able to check in on-line and even choose my room. The front desk staff were friendly and helpful and... More 

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Plano, Texas
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My family stayed here during our Hill Country road trip this summer. The staff was extremely friendly, we had a wonderful huge suite, and they had good breakfast food. I have food allergies, but the staff was very friendly about accommodating those. They also had an evening happy hour (Monday-Thursday I believe) with free food and beer and wine, so... More 

Was this review helpful? Yes 1
Philadelphia, Pennsylvania
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

First of all, the price was great, and the location was perfect. It's literally right across from the Domain (great shopping & restaurants), right off the freeway and across from another major shopping mall. The staff was super accommodating, helpful, pleasant and professional. The hot breakfast had a lot more options than a lot of hotel breakfasts I've had, and... More 

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Olney, Texas
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

When traveling with family (in this case, three generations), this hotel offers the room configuration that works best for us, this would be a suite with two separate bedrooms and two bathrooms plus the separate living room/kitchen. Well worth the rate to have that much room and still be all together.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
AUSSLManager, General Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Dear Johnny M, Thank you for sharing your experience while staying with us during your trip to Austin. Traveling with your entire family and as you mentioned, (3 Generations) is truly a special moment and we are all grateful we were able to be a part of the experience. The two bedroom suite is purpose built for exactly what you... More 

Arlington, United States
1 review
5 of 5 stars Reviewed 1 week ago

The staff and accommodations exceeded our expectations. The location was nice as we were able to walk to a nearby restaurant for dinner. I would highly recommend this hotel to anyone needing to check out UT.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
AUSSLManager, General Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Dear David T, Thank you for taking the time to share your experience on your recent trip to Austin. To see that we exceeded your expectations brings a smile to our entire team! Thank you for offering to recommend our hotel to anyone heading to Austin! Should you need anything at all please consider our team at your service. Sincerely,... More 

Brooklyn, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband and I came into Austin for my grandmother's funeral. When we checked in we spoke with Jason, who was so sympathetic and nice to our situation. He was really friendly throughout our whole trip and made us feel really comfortable. The room itself was super clean and smelled beautiful and the bed was really comfortable. I couldn't have... More 

Was this review helpful? Yes
AUSSLManager, General Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Dear IIana S, Thank you for the kind words and for sharing your experience during your time with us. I am extremely pleased that Jason was able to have a positive impact during this very important trip to Austin. We are very lucky to have Jason on the team and I will be sure to share your comments with him... More 

Austin, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I travel to Austin for business several times per year and always try to stay at this hotel. The rooms are clean, spacious and have a full kitchen and the housekeeping staff does a great job. I feel safe in this part of the city and it is close to shopping and restaurants.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
AUSSLManager, General Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Dear Patricia M, We love our returning guests and glad to see that we have been able to keep you coming back! We know you have a lot of choices when traveling and we can’t thank you enough for keeping us top on your list! Should you need anything from our team please consider us at your service. See you... More 

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