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All 184 Austin hotels

Homewood Suites by Hilton Austin-Arboretum / NW

3.0 of 5 Hotel   |   10925 Stonelake Blvd., Austin, TX 78759 (Northwest Austin)
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85%
Ranked #17 of 184 Hotels in Austin
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
ballen1142 Nashville
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286 reviews from our community

Traveler rating
    177
    67
    27
    5
    10
See reviews for
108
31
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111
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Nashville
1 review
5 of 5 stars Reviewed 3 days ago NEW

Great place to stay. Staff is amazing. Maya, Julia and Jason go above and beyond. I forgot to request early check in. However, they were more than accommodating and were able to get me in anyway. Amenities are great. Very clean lobby and rooms. I can't say enough good things about Julia and Maya.

Was this review helpful? Yes
Nicole W, Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Dear ballen1142, We can't tell you enough how appreciative we are of your review of our hotel. I am very glad to hear we were able to accommodate your early check in. It is our pleasure to make your stay as close to home as possible. I will be sure to share your kind words about our staff. We take... More

Austin, Texas
1 review
5 of 5 stars Reviewed 3 days ago NEW

As a person who is on the road for about a third of the year, I get a chance to stay in a variety of different hotels. This Homewood Suites is very clean, quiet, and conveniently located. Perhaps the best part of the hotel is the staff. In particular, Maya and Julia made me feel right at home. They always... More

Was this review helpful? Yes
Nicole W, Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Dear Kevin R, I am thrilled to see we were able to make you feel at home during your stay. We cannot thank you enough for taking the time to review our hotel. I will be sure to share your kind words with our staff. We will be looking forward to your next trip to Austin. See you next time! More

Mexico City, Mexico
1 review
5 of 5 stars Reviewed 2 weeks ago

I have stayed for 2 weeks at this hotel and all of the services were quite good ; I would like to thank Maya , Fidel Victor and Julia for making my stay comfortable and answer my questions accurately when it was needed . I felt very comfortable at my room; like in home and for me The opportunity of... More

Was this review helpful? Yes
Nicole W, Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Dear Vicente V, We can not thank you enough for choosing to stay with us here at the Homewood Suites Austin NW. We are happy to hear you were comfortable in your room and even more pleased to hear we were able to make you feel at home. Thank you for recommending our hotel to others. We would love to... More

Franklin Furnace, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff was excellent they were always helpful. Maya and Jayme were exceptional they were always very attentive to any questions or need and greeted everyone with a smile each evening. The location was very convenient to a number of businesses and restaurants

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Nicole W, Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Dear Rodney H, We are thrilled to hear you were able to experience our superior customer service. We love taking care of our guests, and we greatly appreciate you taking your time to recognize us. Thank you for choosing to stay with us. I hope you have a wonderful day and continued safe and pleasant travels. More

Longmont, Colorado
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've stayed in several different Homewood properties, and this one did not disappoint, but it also didn't necessarily impress. It's just your standard Homewood Suites experience, and that's good. The hotel is laid out in two wings, and you can get from one to the other except on the first floor, so if you go up the wrong elevator, you... More

Was this review helpful? Yes
Nicole W, Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Dear Jamison D, We are very grateful that you took the time to review our hotel. I am so appreciative of the feedback that you provide us and our future guests with. I am disappointed to hear we did not exceed your expectations. Please feel free to call the hotel, if you would like to discuss how we could have... More

Austin, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

Maya and Philesa have been very professional and they have shown us hospitality during our time here. We are grateful to have chosen them to meet our needs. We recommend them for the level of customer service we were shown.

Was this review helpful? Yes
Nicole W, Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Your recommendation of our employees is greatly appreciated. I will most certainly share your kind words with Maya and Philesa. We work very hard to maintain superior customer service and your recognition means a lot to us. I am so happy to hear you have enjoyed your time with us. We enjoy having you with us at our hotel. Take... More

Toledo, Ohio
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

we recently stayed at the Homewood and were so pleased with EVERYTHING. the service could not be better. A complete breakfast is served everyday ( It includes waffles,eggs bacon, sausage cereal yogurt pastries and delicious coffee. Victor keeps the breakfast hot and all items replenished. He is so helpful. The rooms are immaculate and well appointed spaces. Ours was a... More

Was this review helpful? Yes
Nicole W, Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Denise S, I am so happy to hear we were able to make you feel at home during your stay. Thank you so much for taking your time to share your experience. Nothing makes us happier to hear that we exceeded your expectations. Thank you for recognizing our plentiful meals, accommodating staff, and convenient amenities. We would love to have... More

Austin, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

My stay at the Homewood Suites was very gratifying. I loved how welcoming the staff was, I felt like a wanted guest. I really enjoyed that there were plenty of choices during breakfast as well. The property was clean and quiet and I would definitely stay there again, it felt like home away from home.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Nicole W, Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Dear Angela J, We love to hear that we were able to be your home away from home. It is our passion to make sure our guests feel welcomed and honored. We could not be happier that you enjoyed your stay. Thank you so much for taking your time to review our hotel. Have a wonderful day! More

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

My family lived here for over a month and it really felt like home. Most of the staff new us by name. The front desk ladies were always so helpful and kind. Ms. Julia and ms maya were exceptional! The hotel offers a wide spread of breakfast items each morning. Mr Victor and ms Claire were always checking on their... More

Was this review helpful? Yes
Nicole W, Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Dear Brazzledazzle, Being your home away from home was our absolute pleasure. We certainly loved having you and your family as our guests. We can not thank you enough for taking the time to review our hotel recognize our great staff and services. We hope your time in Austin has been wonderful. Thanks again for sharing your experience. Have a... More

California
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

Stayed in May for 5 nights, 6 days, front office staff, cleaning staff are very good at work, free Wifi (not enough speed), free self parking, small outdoor pool, small fitness room, laundry on site which was a plus when travelling with a child. Our room had a separate living room and bedroom with 2 beds and television in each... More

Was this review helpful? Yes
Nicole W, Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Dear Jay K, I would like to take this time to thank you for your thorough review of our hotel. I am happy to hear you had a great experience with our outstanding staff and amentities. I will be sure to share your compliments with Claire. I know she will greatly appreciate the recognition. We are constantly making improvements to... More

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Additional Information about Homewood Suites by Hilton Austin-Arboretum / NW

Address: 10925 Stonelake Blvd., Austin, TX 78759
Phone Number:
Location: United States > Texas > Austin > Northwest Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Austin-Arboretum / NW 3*
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Also Known As:
Homewood Suites By Hilton Austin-Arboretum / Nw Hotel Austin
Hilton Austin
Homewood Austin
Austin Homewood Suites
Austin Hilton
Homewood Suites Austin Arboretum

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