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Homewood Suites by Hilton Austin South / Airport

3.0 of 5
4143 Governor's Row, Austin, TX 78744
Hotel amenities
Ranked #69 of 186 hotels in Austin
4.0 of 5 stars 35 Reviews
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35 reviews from our community

    Trip type
Traveler rating
    12
    13
    6
    2
    2
Date Rating
Kamainatraveler
Mililani, Hawaii
Senior Contributor
41 reviews
70 helpful votes
5 of 5 stars Reviewed December 28, 2011

We stayed four nights in this hotel. Location is good for exploring the Austin area. Convenient to downtown but also areas surrounding the city. Room was clean and comfortable. Staff was very pleasant honoring an early check-in request. Front desk personnel were always friendly and helpful. Nice area for breakfast and the availabilty of an evening meal was a plus.... More

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Elizabeth Jackson, General Manager at Homewood Suites by Hilton Austin South / Airport, responded to this review
December 29, 2011

Thank you for your kind comments regarding your stay with us. I am happy to see that the staff was courteous and helpful. Your opinions are highly valued and appreciated in regards to our hotel. Thank you for taking the time to share your experience. We look forward to having you with us on your next visit to Austin. More

wannabefoodieHouston
Houston
Senior Reviewer
8 reviews
3 helpful votes
3 of 5 stars Reviewed November 28, 2011

Upon arrival, checkin was very smooth. We were very satisfied with our room. We stayed 2 nights, and after the 1st night we were expecting housekeeping to come thru but no one ever did. When we ran into the housekeeping lady, she said that she was told to clean the checked-out rooms first. We thought that made sense, plus she's... More

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Elizabeth Jackson, General Manager at Homewood Suites by Hilton Austin South / Airport, responded to this review
November 30, 2011

Thank you for completing the TripAdvisor review regarding your stay with us at Homewood Suites by Hilton Austin South. I am happy to see that overall your stay with us was satisfactory; however, I regret that the service level of housekeeping did not meet your expectations. I have shared your review with our executive housekeeper. Please contact me at elizabeth.jackson@hilton.com... More

Kalime
Houston, Texas
Senior Reviewer
7 reviews
13 helpful votes
2 of 5 stars Reviewed November 28, 2011

Stove top? only one small burner worked. Dishwasher? didn't work, and if it did, you have to buy dishwasher soap. Disposal? didn't work. Sink was clogged with a horrible odor, couldn't clean because sink was not draining. Microwave worked fine. We had planned on cooking our Thanksgiving Dinner for the two of us. We came with all the food to... More

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Elizabeth Jackson, General Manager at Homewood Suites by Hilton Austin South / Airport, responded to this review
November 30, 2011

Thank you for completing the TripAdvisor review regarding your stay with us at Homewood Suites by Hilton Austin South. I regret that your stay with us did not exceed your expectations! I have shared your review and comments with the staff. If you have the opportunity to contact me personally at elizabeth.jackson@hilton.com or (512)445-5050. I would like to get additonal... More

traveltrio03
Houston, Texas
Senior Reviewer
7 reviews
3 helpful votes
5 of 5 stars Reviewed September 26, 2011

I have stayed at this property probably over 10 times, and have never had a bad experience. Even hosted a family reunion here - it was perfect. The location is great. Easy on and off for either I 35 or 71. Minutes to the airport or downtown or Zilker Park. Rooms are clean, nicely appointed and close to restaurants. Staff... More

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Elizabeth Jackson, General Manager at Homewood Suites by Hilton Austin South / Airport, responded to this review
September 28, 2011

Dear Traveltrio3, Thank you for your kind comments regarding your stays with us over the past 10 years. The review from a truly loyal guest at our hotel is highly valued. We have been doing renovations since July and making some positive changes to the hotel. I hope that you are able to enjoy the upgrades on your next visit... More

dkelly45
Houston, Texas
Reviewer
4 reviews
6 helpful votes
4 of 5 stars Reviewed August 26, 2011

Very comfortable and clean. I read other reviews about it being dated, so it must have been recently upgraded because I did not find this to be the case. Nice flat screen TV in the bedroom. The staff was terrific, very patient and super helpful! Way to go Homewood. I cant wait to come back! More

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HomewoodSuitesSocial, Social Media Manager at Homewood Suites by Hilton Austin South / Airport, responded to this review
September 1, 2011

Dear DKelly45, Thank you very much for your gracious comments about our hotel and our staff. We appreciate the great review! We are glad your enjoyed your stay. We hope to see you again soon and wish you safe travels! Thanks again, Heather Harris More

fleursdelis11
Denton, Texas
Reviewer
4 reviews
5 helpful votes
4 of 5 stars Reviewed July 14, 2011
1
person found this review helpful

This Homewood Suites is located in South Austin-- a nice location if you also plan to head to San Marcos, New Braunfels, or San Antonio on your trip because you are so close to the highway. There are plenty of restaurants within a mile as well. While downtown and the funky SOCO area are "close" by, you will have to... More

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navymom123
New Jersey
Senior Reviewer
8 reviews
3 helpful votes
3 of 5 stars Reviewed June 27, 2011

We stayed at this hotel while we were in Austin for a family graduation party. The staff was very accommodating, but the hotel itself was just OK. The rooms were clean and comfortable as most of the Homewood suites are, but the hotel did need some updating. Room decor was old, the small fitness room had working machines, but hardly... More

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Elizabeth Jackson, General Manager at Homewood Suites by Hilton Austin South / Airport, responded to this review
June 29, 2011

Thank you for you recent review of your stay at Homewood Suites by Hilton Austin South. I appreciate you taking the time to share your experience. I would like to take the opportunity to let you know that we are upgrading the fitness center with new equipment and decor in the second week of July. As well, the room decor... More

Crazy4Beach
Houston
Senior Contributor
25 reviews
16 helpful votes
4 of 5 stars Reviewed April 18, 2011
1
person found this review helpful

This is the 4th year in a row that I've stayed here on the Saturday night of the MS150 ride. My husband participates in the ride that is from Houston to Austin over two days. The stop point on day 1 is La Grange. My daughter & I go and meet him there and then we come to this hotel... More

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Elizabeth Jackson, General Manager at Homewood Suites by Hilton Austin South / Airport, responded to this review
April 22, 2011

Thank you for your review of your 4th stay with us! I am happy to hear that we are able to accommodate your family's needs while your family is supporting your husband's accomplishment in biking for MS. As one of our valued guests at Homewood Suites by Hilton Austin South, your opinion is important to us. I appreciate you taking... More

dfore99
1 review
3 of 5 stars Reviewed April 6, 2011

Rooms are nice in that you have a partial kitchen and a full-size fridge. Our keys did not work the first day, so the desk clerk's attention to detail was pretty poor - and she did not even apologize for the inconvenience. We did not get any maid service on our first full day, so we had to get towels... More

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Elizabeth Jackson, General Manager at Homewood Suites by Hilton Austin South / Airport, responded to this review
April 8, 2011

Thank you for completing the recent TripAdvisor report regarding your stay with us at Homewood Suites by Hilton Austin South. I am happy to see that overall your stay with us was satisfactory. I would like to take the opportunity to let you know that our Suite Start Hot Breakfast is served daily following the brand standards set by Homewood... More

Indigo92
Castlerock, United Kingdom
Reviewer
3 reviews
6 helpful votes
5 of 5 stars Reviewed April 1, 2011
1
person found this review helpful

We visited this hotel during the sxsw festival. On arrival we where welcomed by the night manager , who was great showing us around & giving us a few tips about Austin,thanks Dan.The lobby was clean & spacious. The rooms were clean & very comfortable & everything we needed. Every morning we enjoyed a fantastic selection for breakfast. The staff... More

Was this review helpful? Yes
Elizabeth Jackson, General Manager at Homewood Suites by Hilton Austin South / Airport, responded to this review
April 4, 2011

Thank you for completing the TripAdvisor review regarding your stay with us at Homewood Suites by Hilton Austin South. I am happy to see that overall your stay with us was outstanding! I have shared your review and comments with the staff. I am happy that our service level exceeded your expectations, especially Dan. As one of our valued guests... More

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Homewood Suites by Hilton Austin South / Airport Also Known As

  • Homewood Suites Austin
  • Homewood Austin
  • Hilton Austin
  • Homewood Suites Austin South
  • Austin Hilton
  • Austin Homewood
  • Austin Homewood Suites
Address: 4143 Governor's Row, Austin, TX 78744

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