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Homewood Suites by Hilton Austin South

#79 of 191 Hotels in Austin
Certificate of Excellence
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4143 Governor's Row, Austin, TX 78744
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1 room 1 guest
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Homewood Suites by Hilton Austin South
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288 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Atlanta, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

This was an excellent hotel. I drove here from Atlanta to drop my son off for college. This hotel was clean, staff friendly and I have nothing negative to say about my stay. I would come here again. Just note there is no restaurant or wet bar so BYOB. I cooked in the room and had a lil taste of... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed 6 days ago NEW

AC unit in room was very loud, house keeping did not come to the room at all during our stay. Hotel staff was friendly, location was very good. We used HHonor points to book this stay and the hotel did not live up to the 60,000 points we used for 2 nights.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Kerrville, Texas
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel is in dire need of upgrade and renovation. The rooms are clean but worn. Our A/C broke down and the floor lamp did not work (both were quickly fixed.) The daytime staff is superb, especially the day manager. They are helpful and gracious and really know the area. Breakfast offerings were below average.

Was this review helpful? Yes
ejackson00, General Manager at Homewood Suites by Hilton Austin South, responded to this review

Thank you for your review. I would like to take the opportunity to let you know that we will be starting a major renovation within the next 12 months. I appreciate you taking the time to recognize the service level of our staff. I hope that you will consider us on your next trip to Austin. Happy Travels, Elizabeth Jackson... More 

Austin, United States
1 review
2 of 5 stars Reviewed 1 week ago

Used points for 1 one night hotel stay here while we had our AC worked on. Room smelled like smoke, entire hotel was fairly dated and we were not allowed late checkout as our room was already "reserved" for another guest despite the parking lot being barren and the hotel looking in no way to be even remotely close to... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
ejackson00, General Manager at Homewood Suites by Hilton Austin South, responded to this review

Thanks for your recent stay with us. I regret that we were unable to accommodate your request for a late checkout. During times of high occupancy, we try to ensure that rooms are made available for incoming arrivals at 3pm. I hope that you will consider us again for your future needs. Regards, Elizabeth Jackson General Manager More 

Houston, Texas
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I needed a hotel with an easy access to Walter E. Long Park for triathlons. The hotel location is close enough to places I needed to be in Austin. Short drive to South Congress Ave, S. Lamar or 1st street for eating places, or to UT campus and airport. The room is decent with full sized refrigerator and microwave, which... More 

Was this review helpful? Yes
ejackson00, General Manager at Homewood Suites by Hilton Austin South, responded to this review

Thank you for your 5 star review. We appreciate you taking the time to share your experience. We are anticipating a major renovation in the coming year and hope that you will join us again soon! Happy Travels, Elizabeth Jackson General Manager More 

Austin, Texas
Level Contributor
52 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 1 week ago

What would you do when you check in at 1 AM after a long flight to find out that 1) your room is not what you asked for 2) has no towels 3) has no bed sheets 4) the room is dirty I went down to the front desk to complaint. I was given new towels and a business card... More 

Was this review helpful? Yes 1
ejackson00, General Manager at Homewood Suites by Hilton Austin South, responded to this review

Dear Joe S, Thank you for your recent stay with us. I am sorry to hear that we were not able to exceed your expectations. I regret that you have had issues with communication. Please contact me directly at the hotel 512-445-5050 or elizabeth.jackson@hilton.com to further discuss your concerns. Regards, Elizabeth Jackson General Manager More 

Portland, Oregon
Level Contributor
4 reviews
4 of 5 stars Reviewed 2 weeks ago

I used this location for a business trip where I arriving late and departing early. The location is conveniently close to the airport, major highways and access to my local customer sites. The breakfast is what you'd expect for a free one with the exception that it had chicken fried steak, biscuits and gravy instead of bacon.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
ejackson00, General Manager at Homewood Suites by Hilton Austin South, responded to this review

Thank you for your review! I am happy to hear you enjoyed your short stay. In future travels, our breakfast menu does change daily to provide variety for those guests staying for longer periods of time. We hope you were able to enjoy it! Happy Travels, Elizabeth Jackson General Manager More 

Denver, Colorado
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I am a HH Diamond member so I have seen a few Hilton properties. This was not horrible but definitely near the bottom. It was not maintained well. It feels old and like it needs updating. The Rooms are tight, I suppose because it is an older Homewood. The tub would not drain at all. I would recommend that travelers... More 

Was this review helpful? Yes
ejackson00, General Manager at Homewood Suites by Hilton Austin South, responded to this review

Thank you for your recent stay with us and your loyalty to the Hilton family of hotels. I am happy you found the accommodations acceptable; however, we hope that you will consider us on your next visit to Austin. We are expecting to complete a large renovation by the end of next summer and we too are looking forward to... More 

Santa Rosa, California
1 review
5 of 5 stars Reviewed 2 weeks ago

I'm definitely not a push over when it comes to ratings that's for sure but this quiet, affordable, clean and friendly spot deserves a "well done". The rooms were clean, attention to detail was evident down to the beautifully presented bathroom and the correctly folded and pillowed comfortable king sized bed. Reception was delightful and warm with a "welcome back"... More 

Was this review helpful? Yes
ejackson00, General Manager at Homewood Suites by Hilton Austin South, responded to this review

We are always happy to have new, loyal fans! Thank you for your recent stay with us and your excellent TripAdvisor review, and for taking the time to recognize our staff. We are happy to hear that you felt at home during your travels and look forward to seeing you on that next trip. Happy Travels, Elizabeth Jackson General Manager More 

Corpus Christi, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Clean, fresh smelling room with clean soft pillowy bed and sheets...the bed itself was firm and comfortable. It was important to me that they are also pet friendly so I know I can take my furry family member who always gets respectfully groomed prior to any hotel stay. The staff was EXTREMELY proficient and helpful!

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
ejackson00, General Manager at Homewood Suites by Hilton Austin South, responded to this review

Thank you Wendy for your review and recent stay with us. We are so happy to hear you enjoyed your stay. We hope you will bring yourself and your furry friend back to visit us again soon. Happy Travels, Elizabeth Jackson General Manager More 

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