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Homewood Suites by Hilton Austin South

3.0 of 5 4143 Governor's Row, Austin, TX 78744
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Certificate of Excellence 2014
Homewood Suites by Hilton Austin South
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Homewood Suites by Hilton Austin South
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207 reviews from our community

Traveler rating
    93
    61
    27
    18
    8
See reviews for
70
26
9
76
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
  • All months
    (207)
  • Mar-May only
    (59)
  • Jun-Aug only
    (49)
  • Sep-Nov only
    (66)
  • Dec-Feb only
    (33)
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Flagstaff, Az, United States
1 review
4 of 5 stars Reviewed 1 week ago

I was not impressed with the hotel allowing smoking on one of their floors. When you get off the elevator on the second floor the smell of smoking is strong. I was moved to the fifth floor and was satisified with the remainder of my stay.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
ejackson00, General Manager at Homewood Suites by Hilton Austin South, responded to this review

We are not a 100% non-smoking hotel. We do have one floor of our hotel that is reserved for smoking. This is the second floor of the north tower upon which your first room was located. I am happy to hear that the staff was able to accommodate a room change to a non-smoking floor that the remainder of your... More 

Albany, United States
1 review
5 of 5 stars Reviewed 1 week ago

Had a decent sized room with a nice kitchenette, a lounge area, and a bedroom. The two TVs were nice. Complimentary wi-fi was sufficient, and there was the option to pay a small fee for better bandwidth. The complimentary breakfast and dinner were also decent. Wish I could have stayed longer.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
ejackson00, General Manager at Homewood Suites by Hilton Austin South, responded to this review

Thank you Brian! We are glad you enjoyed your stay with us. We hope that you are able to stay longer on your next trip as well. We will always be your second home. We look forward to seeing you again soon! More 

Oakton, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Very enjoyable stay. Staff was very friendly and helpful, room was nice and well equipped, though we didn't use the kitchen. It provided a very nice area for family to meet in a quiet and private setting without having to have people sitting on a bed, which we appreciated. I'd stay here again.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
ejackson00, General Manager at Homewood Suites by Hilton Austin South, responded to this review

Thanks for your review, Craig! We love to have new fans of our hotel and brand. The "suite" room design that Homewood Suites offers is great for some extra space for families or just to feel not so far from home. We look forward to seeing you again on your next visit. Happy Travels, Elizabeth Jackson General Manager More 

Putnam Valley, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Not quite what I was expecting from a reputable hotel chain. Hilton is m go to hotel and I sam seldom disappointed in the reception, room and amenities. I only hope that this was a glitch in the system that caused this to be less than an enjoyable visit to my daughter living in the Austin area. We are planning... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
ejackson00, General Manager at Homewood Suites by Hilton Austin South, responded to this review

Michael A, Thank you for your recent stay with us. I am sorry to hear that your stay did not exceed your expectations. If you would like to share additional details or insight, please contact me at elizabeth.jackson@hilton.com. Kind Regards, Elizabeth Jackson General Manager More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is very confusing. As noted by other reviewers, there are 2 towers and the only way to get from one to the other is through the lobby. This hotel is not as nice as other Homewood Suites I have visited. The accommodations are only average at best when compared to other Homewood Suites and other Hilton properties. I... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
ejackson00, General Manager at Homewood Suites by Hilton Austin South, responded to this review

James B, I regret to hear that your experience was not above average. We always strive to exceed the expectations of our guests and I am happy to hear that Kyle was able to make a positive impact to your visit. We are expecting major renovations in the coming year and hope that you are able to enjoy the improvements... More 

new york, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

excellent place to stay.This place has a very helpful and courteous staff.Hotel has very good facilities comfort is very high and also Picking up from the airport and being dropped is a huge benefit,makes life so much easy

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
ejackson00, General Manager at Homewood Suites by Hilton Austin South, responded to this review

Thank you for your stay with us and your kind review! We are always happy to have new loyal fans of Homewood Suites by Hilton. We hope that we will see you soon on your next trip to Austin. Happy Travels, Elizabeth Jackson General Manager More 

Cedar Hill, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

I can always count on this Homewood suites to deliver a clean, quiet, comfy bed, up to date room. There's some variety in the breakfast from day to day, and the evening reception is a nice treat. One of the better Homewood Suites in the US. Well Maintained.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
ejackson00, General Manager at Homewood Suites by Hilton Austin South, responded to this review

Thank you, Jorge, for your review. Our loyal guests are the best and we are happy that we can continue to meet your needs and expectations. We are looking forward to some renovations in the coming year and hope you are able to enjoy them. See you on the next trip! Happy Travels, Elizabeth Jackson General Manager More 

Newmarket, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 12, 2014

Rooms were nice. Service could have been better. A shuttle service would have been nice since it was an $18 cab fare downtown. The room phones were not working. The breakfast was good and the evening complimentary drinks were a nice touch.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
ejackson00, General Manager at Homewood Suites by Hilton Austin South, responded to this review

Dear Bill, Thank you for your recent stay with us. For future visits, we do offer shuttle service complimentary to and from the Austin-Bergstrom International Airport. We do not offer shuttle service to the downtown area; however, the cost to downtown from our hotel can depend on the traffic during that time of day. We do not have a Homewood... More 

Hillsboro, Oregon
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed November 12, 2014

This was the second time I stayed more than 3 weeks at this hotel and found it very comfortable both times. The staff was very friendly and the value was great. I really liked the fact that breakfast and dinner were provided. It made it very convenient after a long day. Housekeeping went the extra mile to make sure all... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
ejackson00, General Manager at Homewood Suites by Hilton Austin South, responded to this review

Thank you Kaye for your review! I am so happy to hear that you have made us your second home during long trips away from your home. Our housekeeping department and our entire staff work hard to make our guests feel comfortable and at home while they are here. We hope to see you on your next trip to Austin.... More 

New York City, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 2, 2014

There was hair on the bed. We complained and it was still there the next night! The north tower has a smoking floor that wafts in to the bathrooms of the upper floors. If you don't want smoke, try the south tower. There are separate elevators for north and south towers (no connection) make sure you use the right one.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
ejackson00, General Manager at Homewood Suites by Hilton Austin South, responded to this review

Dear Nolan K, I regret to hear that you were disappointed with your stay with us. I have shared your comments with our staff and we will work to communicate within our team better in the future. I have reviewed your files and did notice that you received our Suite Assurance Guarantee for your stay. I hope that you will... More 

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Additional Information about Homewood Suites by Hilton Austin South

Address: 4143 Governor's Row, Austin, TX 78744
Phone Number:
Location: United States > Texas > Austin > South Austin
Price Range (Based on Average Rates): $
Hotel Class:3 star — Homewood Suites by Hilton Austin South 3*
Number of rooms: 96
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Austin South / Airport Hotel Austin
Hilton Austin
Homewood Austin
Homewood Suites Austin South
Austin Hilton
Austin Homewood Suites
Hotel Style:
#36 Business Hotel in Austin
#58 Family Hotel in Austin

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