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Homewood Suites by Hilton Austin South

#68 of 191 Hotels in Austin
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4143 Governor's Row, Austin, TX 78744
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Homewood Suites by Hilton Austin South
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Homewood Suites by Hilton Austin South
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268 Reviews from our TripAdvisor Community

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Traveler rating
    122
    76
    35
    26
    9
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
  • All months
    (268)
  • Mar-May only
    (88)
  • Jun-Aug only
    (65)
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    (66)
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    (49)
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Tulsa, Oklahoma
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

From the time we checked in everyone has been wonderful, the rooms are spacious and clean. The room was equipped with all the utensils needed. Not to mention the two gas grills out by the pool that stayed busy with guests. Our group was here for a week and I have nothing but good things to say about this establishment.

Was this review helpful? Yes
ejackson00, Director of Sales at Homewood Suites by Hilton Austin South, responded to this review

Thank you so much for your positive review! I will make sure to pass along your comments to our staff who are always glad to hear that their efforts are being recognized. We sure hope you come back to stay with us the next time you're in Austin! More 

Mabank, Texas
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This is perfect for families, we got a 2 bedroom suite and it worked out great for us. The kiddos had their own bathroom and space. The rooms are very nice and large, the beds are comfortable and the coffee station was stocked with all you needed. The full size fridge gives you plenty of room for drinks and food,... More 

Was this review helpful? Yes
ejackson00, Director of Sales at Homewood Suites by Hilton Austin South, responded to this review

We truly appreciate your feedback. And I will definitely pass along your suggestion of the hot tub! We are very happy that your stay with us was satisfactory. Our breakfast hours for Saturday and Sunday are from 6:30 a.m. to 10 a.m., however, during the week our hours are from 6:30 a.m. - 9:30 a.m. I will make sure to... More 

New Orleans, United States
1 review
5 of 5 stars Reviewed 1 week ago

This is a Very nice and clean suite hotel with a quiet location even for how near it is to the interstate. Food was good, fresh, and the kitchenettes were very spacious as well. Definitely felt like home . . .Would stay here again if in Austin area.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
ejackson00, Director of Sales at Homewood Suites by Hilton Austin South, responded to this review

Thank you for your feedback! And yes, we always refer to ourselves as your "home away from home" and I'm so happy to hear that you agree. We can't wait to have you as a guest in our home the next time you are visiting Austin. Safe Travels! More 

London, United Kingdom
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago

. . . would recommend anyone to stay at this hotel if you are going to Austin ...The facilities are very nice and the rooms are spacious . . . especially great for large groups! Big shout out to Connie who went out of her way to make this past weekend so wonderful. They have free wifi and have two... More 

Was this review helpful? Yes
ejackson00, Director of Sales at Homewood Suites by Hilton Austin South, responded to this review

Thank you for the great review! We had a great time with your team and those players are top notch! And I also appreciate the kind words about our staff. We strive for excellent customer service and it's so nice to hear from our guests when we are successful. We can't wait to host you again on your next championship... More 

San Antonio, United States
1 review
5 of 5 stars Reviewed 1 week ago

Good location and great value. Very nice people and nice clean room. I have stayed in this hotel before and would happily stay there again. The location is close to the Austin airport as well as I35, the artery to downtown Austin

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
ejackson00, Director of Sales at Homewood Suites by Hilton Austin South, responded to this review

Thank you so much for your kind review! And most importantly your loyalty! We truly appreciate our repeat guests and are thrilled that you are a satisfied customer. We look forward to your next visit with us! Happy Travels! More 

Paris
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The room was of adequate size, comfortable and well equipped. The online check-in process was interesting but did not change what was needed at the counter...The receptionist was rude and made me feel like I was interrupting her day to obtain a room. The pool was dirty (floating debris). The breakfast staff were having a bad day too...

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
ejackson00, Director of Sales at Homewood Suites by Hilton Austin South, responded to this review

Thank you so much for your comments. I have reviewed them with my kitchen and front desk staff. I truly apologize that they didn't make you feel welcome as a guest in our "home". And as for our pool, I must admit it's been difficult to keep it free from debris with all of the historic thunderstorms and flooding we've... More 

Waco, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Homewood Suites is a solid choice for a family trip. I like the way the suite is set-up allowing a little privacy and a place for kids to crash if adults want to stay up a little longer and watch television. Breakfast was okay, pool was pleasant, and location close to downtown and South Congress area.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
ejackson00, Director of Sales at Homewood Suites by Hilton Austin South, responded to this review

Thank you so much for your review. I'm glad you found everything was to your satisfaction. I too, believe our suites are built perfectly for family stays. We sure hope when your travels bring you back to Austin, you will choose us once again. Happy travels! More 

Mexico City, Mexico
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Opened to door to our room and someone had clearly been smoking menthol cigarettes in there recently. Asked the front desk about this and their only suggestion was to Febreze the room which did nothing! The night we left I found that the smell was trapped in the filter of my CPAP device which allowed me to continue to smell... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
ejackson00, Director of Sales at Homewood Suites by Hilton Austin South, responded to this review

Thank you for your honest feedback. I do apologize for the inconveniences you experienced. Just to clarify, our breakfast hours are from 6:30 am - 9:30 am Monday through Friday and 6:30 am - 10:00 am on Saturday and Sunday, which is why our team member was clearing up the area at 10:10 am. I apologize for the miscommunication of... More 

Tampa, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Stayed 5 nights and on the last night and next moring was greated by 3 different roaches in my 5th floor room. All other guest services were average to just below average. The place is not horrible by any means, I just dont feel the need to stay here again. BTW, I did mention the roaches to the front desk... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
ejackson00, Director of Sales at Homewood Suites by Hilton Austin South, responded to this review

Thank you for taking the time to provide your feedback. I'm disappointed to hear about the less than impressive service you received. We are reviewing customer service standards with the entire team this week so that we can refocus our efforts and try to put ourselves in our guests shoes. As for the roaches, I have notified our pest control... More 

Austin, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

Incredibly rude kitchen staff ruined our stay. We are vegetarian, and they refused to provide salad dressing without anchovies one night. My daughter overheard them saying "I'm not going to get him salad dressing!". After 2 complaints, the front desk clerk got the dressing for us. The next night, the same employee handed out cookies to everyone in the dining... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
ejackson00, Director of Sales at Homewood Suites by Hilton Austin South, responded to this review

Thank you for your comments. I'm so sorry about the service you received from our kitchen staff member and I have passed along your comments to the department manager. In our industry we strive for customer service excellence and when one of us falls short, we take the opportunity to regroup and refocus our efforts. Thank you for taking the... More 

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