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Homewood Suites by Hilton Austin South

3.0 of 5 4143 Governor's Row, Austin, TX 78744
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Homewood Suites by Hilton Austin South
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Homewood Suites by Hilton Austin South
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214 reviews from our community

Traveler rating
    98
    61
    27
    19
    9
See reviews for
72
29
9
78
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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  • All months
    (214)
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    (59)
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beloit, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

sofa bed mattress was worn. Kitchen floor sticky, housekeeping spilled something on the already stained carpet and we had a puddle still the next morning. very dreary looking room and it smelled of old stale cigarettes.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
ejackson00, General Manager at Homewood Suites by Hilton Austin South, responded to this review

Thank you Heather C. for sharing your experience. I regret to hear that you stay with us was not outstanding. We strive to exceed the expectations of each of our guests. If you ever have any issues, please be certain to contact the staff immediately so that they may find a solution to your satisfaction. We hope that you will... More 

San Antonio, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel was wonderfully accommodating and the rooms where like being at home, as much as a room can be away from your actual home. The front desk staff are excellent and the food service provided where wonderful. The variety of food provided for both breakfast and dinner was a true surprise, very good meals. I enjoy wine and usually... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
ejackson00, General Manager at Homewood Suites by Hilton Austin South, responded to this review

Thank you James for your review! We are so happy to hear that you felt at home during your stay with us. We would also like to thank you for taking the time to recognize our staff. We look forward to your next visit with us. Happy Travels, Elizabeth Jackson General Manager More 

Austin, TX, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We spent six nights in Austin over Christmas time and thoroughly enjoyed our time at HS. We were happy to find out that our little dog was welcome also (for a $75 pet fee). The suite was roomy and comfortable, and we were able to cook dinner for ourselves and guests in the suite. The folks at Hilton HS really... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
ejackson00, General Manager at Homewood Suites by Hilton Austin South, responded to this review

Thank you, Edward, for sharing your experience on TripAdvisor. Our goal is to be your home away from home while you are traveling. We are happy to have been a part of your holiday season. Did you know we also offer free grocery shopping service? We hope to see you on your next trip to Austin. Happy Travels, Elizabeth Jackson... More 

Ben Wheeler, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Traveled to Austin for family Christmas, Hotel was excellent. The Staff were always friendly, helpful, and polite. Breakfast was very good, room-spotless, bathroom-spotless. The suite design was great for privacy and rest while company was present.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
ejackson00, General Manager at Homewood Suites by Hilton Austin South, responded to this review

Thank you, Randall, for sharing your experience on TripAdvisor. We are happy to hear you were able to enjoy the holiday season with your loved ones and happier that we could be a part of it. We are sending the best wishes for a wonderful new year in 2015. Happy Travels, Elizabeth Jackson General Manager More 

Austin, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The entire staff was courteous and tried to make sure our stay was comfortable. We were there for two weeks. Breakfast was okay but also offered several options each day. the evening meals were a good quality. Again, nothing fancy but enjoyable.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
ejackson00, General Manager at Homewood Suites by Hilton Austin South, responded to this review

Thank you for your review on TripAdvisor! We are so happy that you had the opportunity to stay with us during your travels. Even more so, we are happiest to hear that you enjoyed your stay with us. We hope that we will see on your next trip through Austin. Happy Travels, Elizabeth Jackson General Manager More 

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I have been a long time Hilton Honors member and usually stay with Hilton because of the excellent service they provide. This hotel is the exception. Front desk staff was rude and unhelpful. I reserved this hotel as an advanced purchase reservation and was charged at the time of booking. I was then charged a second time upon checkout. Several... More 

Was this review helpful? Yes
ejackson00, General Manager at Homewood Suites by Hilton Austin South, responded to this review

Thank you for your review on TripAdvisor. I am glad that you enjoyed our location. I regret to hear that you had billing issues, but am aware that the issue has been resolved. During the holiday week, many of our management staff are on-call, but not in office; however, the front desk staff is capable of assisting our guest's with... More 

Flagstaff, Az, United States
1 review
4 of 5 stars Reviewed December 18, 2014

I was not impressed with the hotel allowing smoking on one of their floors. When you get off the elevator on the second floor the smell of smoking is strong. I was moved to the fifth floor and was satisified with the remainder of my stay.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
ejackson00, General Manager at Homewood Suites by Hilton Austin South, responded to this review

We are not a 100% non-smoking hotel. We do have one floor of our hotel that is reserved for smoking. This is the second floor of the north tower upon which your first room was located. I am happy to hear that the staff was able to accommodate a room change to a non-smoking floor that the remainder of your... More 

Albany, United States
1 review
5 of 5 stars Reviewed December 18, 2014

Had a decent sized room with a nice kitchenette, a lounge area, and a bedroom. The two TVs were nice. Complimentary wi-fi was sufficient, and there was the option to pay a small fee for better bandwidth. The complimentary breakfast and dinner were also decent. Wish I could have stayed longer.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
ejackson00, General Manager at Homewood Suites by Hilton Austin South, responded to this review

Thank you Brian! We are glad you enjoyed your stay with us. We hope that you are able to stay longer on your next trip as well. We will always be your second home. We look forward to seeing you again soon! More 

Oakton, United States
1 review
5 of 5 stars Reviewed December 11, 2014

Very enjoyable stay. Staff was very friendly and helpful, room was nice and well equipped, though we didn't use the kitchen. It provided a very nice area for family to meet in a quiet and private setting without having to have people sitting on a bed, which we appreciated. I'd stay here again.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
ejackson00, General Manager at Homewood Suites by Hilton Austin South, responded to this review

Thanks for your review, Craig! We love to have new fans of our hotel and brand. The "suite" room design that Homewood Suites offers is great for some extra space for families or just to feel not so far from home. We look forward to seeing you again on your next visit. Happy Travels, Elizabeth Jackson General Manager More 

Putnam Valley, United States
1 review
3 of 5 stars Reviewed December 2, 2014

Not quite what I was expecting from a reputable hotel chain. Hilton is m go to hotel and I sam seldom disappointed in the reception, room and amenities. I only hope that this was a glitch in the system that caused this to be less than an enjoyable visit to my daughter living in the Austin area. We are planning... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
ejackson00, General Manager at Homewood Suites by Hilton Austin South, responded to this review

Michael A, Thank you for your recent stay with us. I am sorry to hear that your stay did not exceed your expectations. If you would like to share additional details or insight, please contact me at elizabeth.jackson@hilton.com. Kind Regards, Elizabeth Jackson General Manager More 

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Additional Information about Homewood Suites by Hilton Austin South

Address: 4143 Governor's Row, Austin, TX 78744
Phone Number:
Location: United States > Texas > Austin > South Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Austin South 3*
Number of rooms: 96
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Also Known As:
Homewood Suites By Hilton Austin South / Airport Hotel Austin
Hilton Austin
Homewood Austin
Homewood Suites Austin South
Austin Hilton
Austin Homewood Suites
Hotel Style:
#46 Business Hotel in Austin

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