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All 182 Austin hotels

Homewood Suites by Hilton Austin South

3.0 of 5 Hotel   |   4143 Governor's Row, Austin, TX 78744 (South Austin)
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Homewood Suites by Hilton Austin South

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79%
Ranked #50 of 182 hotels in Austin
Certificate of Excellence 2013
A recent review
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152 people have reviewed this hotel

Traveler rating
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    52
    18
    11
    5
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49
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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English first
Las Vegas, Nevada
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed yesterday NEW

Took 35 minutes to check-in as staff were inexperienced. Asked to extend stay for 1 night and was told to find another hotel as they were looking to be fully booked up? No suggestions or recommendations were given. They just didn't care about customer service. Value for dollar just isn't here, try other places first.

Review collected in partnership with Homewood Suites by Hilton

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Augusta
Top Contributor
154 reviews 154 reviews
23 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Easy to get to, but still secluded enough to be a bit more quiet and isolated. The staff was very professional and helpful, and the free parking were great benefits. Staying for more than a few nights, I wanted a place where I could make my own meals rather than eat out all the time. The kitchenette was great, and... More

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ejackson00, General Manager at Homewood Suites by Hilton Austin South, responded to this review

Did you know we have a free grocery shopping service too? Thank you for taking the time to share your review on TripAdvisor. I am happy to hear of your satisfaction with our hotel and our staff. We look forward to seeing you on your next trip! Happy Travels, Elizabeth Jackson General Manager More

Washington, DC
Top Contributor
69 reviews 69 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It's just a homewood suites - I know - but it is one of the cleanest, quietest and most convenient homewood suites you have ever stayed at. Trust me - I travel a lot. The breakfast is pretty standard but the rooms and furniture are brand new. Skip the major brands and go homewood!

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ejackson00, General Manager at Homewood Suites by Hilton Austin South, responded to this review

Thank you for your kind review! We are so happy you were satisfied with your accommodations. We are also looking forward to a bathroom renovation this summer. I hope you are able to join us again, to enjoy the continued upgrades. Happy Travels, Elizabeth Jackson General Manager More

Beaverton, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The staff was attentive and friendly and I really enjoyed that Hilton provided breakfast, dinner and a can of beer or glass of wine in the evening. It helped me relax after a long day of meetings. Thank you Homewood Suites South.

Review collected in partnership with Homewood Suites by Hilton

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ejackson00, General Manager at Homewood Suites by Hilton Austin South, responded to this review

Thank you, William, for taking the time to recognize our staff in your review! We are happy to be your home away from home. We hope you are able to relax with us on your next trip! Happy Travels, Elizabeth Jackson General Manager More

Cedar Hill, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

All pro's and couldn't come up with any con's for this hotel. Compared to other Homewood Suites around the US, this hotel is well kept, clean, smells clean, comfy beds, excellent breakfast, great evening reception (most Homewoods do, but there are some that are lacking in some areas). Location is great too, if you're doing business South of Austin. Close... More

Review collected in partnership with Homewood Suites by Hilton

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ejackson00, General Manager at Homewood Suites by Hilton Austin South, responded to this review

Thank you Jorge for your TripAdvisor review. We are happy to hear that our hotel exceeded your expectations! Homewood Suites by Hilton is a great value with all of the amenities that are included. Don't forget to take advantage of the complimentary wifi and airport shuttle on your next trip! Happy Travels, Elizabeth Jackson General Manager More

Bangalore, India
1 review
1 of 5 stars Reviewed March 10, 2014

Reason Why am I giving it 1 star?? I am also facing same issue as another person in the below review. On credit card authorization hold they double charged me and are not working hard to get the problem fixed. Almost 10 days over no response from the hotel and my money is not revered back. Currently credit card limit... More

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ejackson00, General Manager at Homewood Suites by Hilton Austin South, responded to this review

Thank you for sharing your experience on TripAdvisor. It should be noted for all guests that the use of a debit card at a hotel will authorize funds from your account before the final charge is processed. The release of the authorization funds may vary depending on your bank. Most banks release the pending amount immediately once that final charge... More

Bangalore, India
1 review
5 of 5 stars Reviewed March 2, 2014

This Hotel is located close to Bergstorm airport (15 minutes drive). The suites have a full kitchen included, so its very helpful to those who want to cook their own meals. The front desk staff are friendly. The Hotel and Rooms are well maintained and clean. The pillows on the bed are too soft...so does not provide much of a... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
ejackson00, General Manager at Homewood Suites by Hilton Austin South, responded to this review

Mahesh, I thank you for sharing your review on TripAdvisor and happy to hear it was comfortable. We strive to be your home away from home when travelling. If you need some extra pillows on your next visit, just let us know. We look forward to seeing you on your next trip to Austin. Happy Travels, Elizabeth Jackson General Manager More

Portland, United States
1 review
3 of 5 stars Reviewed February 26, 2014

Nice isolated hotel from main stream Austin; ie not near any real restaurants. Rooms large, furniture nice, bed very comfy, towels soft & clean. Very friendly front desk staff, fast internet. Only complaint was some bathtub calking that had been placed over mold that should have been removed...which i did not report while i was there. Nice isolated hotel from... More

Review collected in partnership with Homewood Suites by Hilton

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ejackson00, General Manager at Homewood Suites by Hilton Austin South, responded to this review

While we always strive to exceed our guest's expectations, thank you for sharing your experience I TripAdvisor. I appreciate that you took the time to commend our staff. I have also shared your review with our maintenance department to help them improve their preventative maintenance processes in the rooms. Your opinions are highly valued with us. We hope to see... More

1 review
5 of 5 stars Reviewed February 22, 2014

This was our first experience with Homewood Suites. We loved everything about the stay. Our room looked newly furnished and was very clean. The kitchen was well furnished and our bed was comfortable. The complimentary breakfast was well organized, well stocked and offered much variety. The evening meal menu was posted so we knew in advance what was being served.... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
ejackson00, General Manager at Homewood Suites by Hilton Austin South, responded to this review

We are so happy to hear that we have a new fan of our brand! Thank you for taking the time to recognize our staff in your review. Your experience is important to us. I am certain that in your future travels to Homewood Suites by Hilton hotels you will find a similar experience. I hope that if your travels... More

Houston, United States
2 reviews
3 of 5 stars Reviewed February 18, 2014

Lobby and staff were great but hallways and room smelled like cigarette smoke. Unfortunately it only takes a couple of people to ignore the no smoking rules to ruin it for everyone else. Breakfast was good, room was clean, and comfortable. Location at intersection of 35/71 was excellent.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
ejackson00, General Manager at Homewood Suites by Hilton Austin South, responded to this review

I am happy to hear that you were satisfied with your accommodations and most importantly our staff. I regret that a rule breaker's offense affected your stay with us. We do offer one smoking floor in our hotel to accommodate our smoking guests. It only takes one bad apple to ruin it for the bunch. Please be sure to let... More

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Additional Information about Homewood Suites by Hilton Austin South

Also Known As:
Homewood Suites By Hilton Austin South / Airport Hotel
Homewood Suites By Hilton Austin South / Airport Hotel Austin
Homewood Suites Austin
Homewood Austin
Hilton Austin
Homewood Suites Austin South
Austin Hilton
Austin Homewood
Austin Homewood Suites
Address: 4143 Governor's Row, Austin, TX 78744
Phone Number:
Location: United States > Texas > Austin > South Austin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#44 Business Hotel in Austin
#48 Family Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Austin South 3*
Official Description (provided by the hotel):
Winner of a 2011 TripAdvisor Certificate of Excellence. Homewood Suites by Hilton Austin-South/Airport is a an upscale, residential-style, all-suite hotel located in Austin, Texas, that provides corporate housing, temporary housing and luxurious accommodations for anyone traveling to Austin for business or for pleasure. We are conveniently situated at the southeast corner of IH-35 and Highway 71/Ben White Boulevard, five miles from downtown Austin and six miles from Austin Bergstrom International Airport. All guests can enjoy free internet WiFi, the daily complimentary Suite Start Hot Breakfast and the Welcome Home evening reception, featuring a complimentary light meal and beverages Monday through Thursday evenings (subject to state and local laws). ... more   less 
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