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SpringHill Suites Austin Northwest / Arboretum

2.5 of 5 10936 Stonelake Blvd., Austin, TX 78759
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SpringHill Suites Austin Northwest / Arboretum
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SpringHill Suites Austin Northwest / Arboretum
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79 reviews from our community

Traveler rating
    19
    36
    19
    1
    4
See reviews for
30
11
3
20
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Denver, Colorado
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was my choice for a quick one day business meeting, and though it's not going to blow you away (it's still a Springhill Suites after all) it's definitely all you need if you're uninterested in staying downtown (this guy). Large, clean rooms. Breakfast was great, and the bed was comfortable. Good water pressure and friendly staff. What else... More 

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Chicago, Illinois
Top Contributor
62 reviews 62 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

In town for Thanksgiving we were looking for a place to stay near family that wasn't going to cost an arm and a leg or be unkempt. We were thrilled when we walked in to the hotel lobby - finding a friendly staff and lollypops - what more can you ask for. The pool, while small, is indoors, and in... More 

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SAN DIEGO,CA
Top Contributor
155 reviews 155 reviews
21 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed November 6, 2014

While in Austin for the Formula 1 race, we stayed for 4 days at the hotel. It provided all the usual amenities of a more grand establishment, morning papers in the lobby, a full breakfast buffet and a room that was large and spacious. The bed and pillows were very good and the room very clean. The staff was very,... More 

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Top Contributor
50 reviews 50 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed October 19, 2014

This location was not up to the same standards as other springhill Suites I've enjoyed. The place was a bit dingy feeling. The front desk attendant was less than helpful. Our bed, however, was Extremely comfy! I almost didn't wake up for breakfast!

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Michael P, General Manager at SpringHill Suites Austin Northwest / Arboretum, responded to this review

I was genuinely please to hear that you enjoyed our "Comfy Beds". Thanks again for taking your time to give us feedback regarding your stay! With Hospitality, MP More 

Maracaibo, Venezuela
Top Contributor
95 reviews 95 reviews
22 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed October 1, 2014

This hotel is great for short stays, they have full Kitchen, they provide a nice breakfast and all places there looks very clean, the room is so big that a family of 4 can fit in confortable, bathroom is also big enough

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Michael P, General Manager at SpringHill Suites Austin Northwest / Arboretum, responded to this review

Thank you for taking your time to write a review for our property. We really appreciate when our guest give us feedback. Regards, MP More 

San Antonio, Texas
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed September 6, 2014

My family and I stayed here for a rest night in Austin prior to the next leg of our long-haul journey. Our room was comfortable, clean, spacious, and bright. The AC/heater was a little loud in our room though. We enjoyed these amenities: the indoor swimming pool, exercise room, the hot breakfast (with limited seating), the business center, and the... More 

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Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 25, 2014

In a good location with many restaurants close by. Plenty of parking. The room had a weird smell, but the A/C will cover that up. Rooms are clean but do need an upgrade. Front desk really needs to know their surroundings. When I asked about how to get to a particular popular restaurant close by, he looked confused and I... More 

Was this review helpful? Yes 1
Michael P, Manager at SpringHill Suites Austin Northwest / Arboretum, responded to this review

First, thank you for taking time to give feed back regarding your recent stay at the SpringHill Arboretum. As you mentioned we do have a large parking area, free WiFi, and complimentary breakfast. I apologize, that the front desk did not have the requested resturant information available and did not take more initiative to help you with directions. More 

San Antonio, Texas
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed August 23, 2014

The location is good for shopping and business. The rooms leave room for improvement. They seem out dated. The staff was friendly and for the most part helpful. But overall just average. I hope they improve the rooms.

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Michael P, Manager at SpringHill Suites Austin Northwest / Arboretum, responded to this review

We are glad you found our location convenient for your needs. Thank you for your feedback on our guestrooms. More 

Houston, Texas
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 19, 2014 via mobile

Very nice hotel. The room was clean and well decorated. We got a drink from the little store and were told when we checked out that it was complimentary(probably because of my silver status). Breakfast was good although the breakfast space was quite crowded. All hotel staff were very polite and professional and gave us late checkout (silver status again)... More 

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Dallas, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 19, 2014

This hotel is in a great location. It's very close to the freeway, shopping centers and resturants. Our room was very spacious and very clean. I would highly recommend this hotel and will stay here again if and when I return to Austin. Staff is great also.

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Additional Information about SpringHill Suites Austin Northwest / Arboretum

Address: 10936 Stonelake Blvd., Austin, TX 78759
Location: United States > Texas > Austin > Northwest Austin
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — SpringHill Suites Austin Northwest / Arboretum 2.5*
Number of rooms: 99
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Also Known As:
Springhill Suites Austin Northwest / Arboretum Hotel Austin

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