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SpringHill Suites Austin Northwest / Arboretum

2.5 of 5 10936 Stonelake Blvd., Austin, TX 78759
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SpringHill Suites Austin Northwest / Arboretum
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SpringHill Suites Austin Northwest / Arboretum
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82 reviews from our community

Traveler rating
    21
    37
    19
    1
    4
See reviews for
31
12
4
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Miguel de Allende, Mexico
Top Contributor
126 reviews 126 reviews
45 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed 1 week ago

We are Hilton Diamond members and Marriott Silver -- so we travel a lot. We have stayed at all the Hilton family of hotels in northwest Austin when we come twice a year from our home in Mexico. To be honest, we had points to use with Marriott so thought we would give this hotel a try since it is... More 

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Austin, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I just needed a place to lay my head for the night. The bed is super comfortable. Great location. The gentleman that checked me in was amazing! I wish I would have gotten his name because he was so friendly and professional. This was my 2nd time staying at this property, though over a year apart. I was quite happy... More 

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Columbus, Ohio, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 25, 2014

We booked a room with a king and a sofa bed for our trip to Austin with two young kids. The king bed was great, super comfortable. The sofa bed was...well...a sofa bed, and for the kids, so whatever. But there was plenty of room so that with it pulled out, the room still didn't feel cramped. And a nice... More 

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Denver, Colorado
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 19, 2014

This hotel was my choice for a quick one day business meeting, and though it's not going to blow you away (it's still a Springhill Suites after all) it's definitely all you need if you're uninterested in staying downtown (this guy). Large, clean rooms. Breakfast was great, and the bed was comfortable. Good water pressure and friendly staff. What else... More 

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Chicago, Illinois
Top Contributor
63 reviews 63 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 4, 2014

In town for Thanksgiving we were looking for a place to stay near family that wasn't going to cost an arm and a leg or be unkempt. We were thrilled when we walked in to the hotel lobby - finding a friendly staff and lollypops - what more can you ask for. The pool, while small, is indoors, and in... More 

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SAN DIEGO,CA
Top Contributor
161 reviews 161 reviews
21 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed November 6, 2014

While in Austin for the Formula 1 race, we stayed for 4 days at the hotel. It provided all the usual amenities of a more grand establishment, morning papers in the lobby, a full breakfast buffet and a room that was large and spacious. The bed and pillows were very good and the room very clean. The staff was very,... More 

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Top Contributor
50 reviews 50 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed October 19, 2014

This location was not up to the same standards as other springhill Suites I've enjoyed. The place was a bit dingy feeling. The front desk attendant was less than helpful. Our bed, however, was Extremely comfy! I almost didn't wake up for breakfast!

Was this review helpful? Yes 1
Michael P, General Manager at SpringHill Suites Austin Northwest / Arboretum, responded to this review

I was genuinely please to hear that you enjoyed our "Comfy Beds". Thanks again for taking your time to give us feedback regarding your stay! With Hospitality, MP More 

Maracaibo, Venezuela
Top Contributor
95 reviews 95 reviews
22 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed October 1, 2014

This hotel is great for short stays, they have full Kitchen, they provide a nice breakfast and all places there looks very clean, the room is so big that a family of 4 can fit in confortable, bathroom is also big enough

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Michael P, General Manager at SpringHill Suites Austin Northwest / Arboretum, responded to this review

Thank you for taking your time to write a review for our property. We really appreciate when our guest give us feedback. Regards, MP More 

San Antonio, Texas
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed September 6, 2014

My family and I stayed here for a rest night in Austin prior to the next leg of our long-haul journey. Our room was comfortable, clean, spacious, and bright. The AC/heater was a little loud in our room though. We enjoyed these amenities: the indoor swimming pool, exercise room, the hot breakfast (with limited seating), the business center, and the... More 

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Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 25, 2014

In a good location with many restaurants close by. Plenty of parking. The room had a weird smell, but the A/C will cover that up. Rooms are clean but do need an upgrade. Front desk really needs to know their surroundings. When I asked about how to get to a particular popular restaurant close by, he looked confused and I... More 

Was this review helpful? Yes 1
Michael P, Manager at SpringHill Suites Austin Northwest / Arboretum, responded to this review

First, thank you for taking time to give feed back regarding your recent stay at the SpringHill Arboretum. As you mentioned we do have a large parking area, free WiFi, and complimentary breakfast. I apologize, that the front desk did not have the requested resturant information available and did not take more initiative to help you with directions. More 

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Additional Information about SpringHill Suites Austin Northwest / Arboretum

Address: 10936 Stonelake Blvd., Austin, TX 78759
Location: United States > Texas > Austin > Northwest Austin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — SpringHill Suites Austin Northwest / Arboretum 2.5*
Number of rooms: 99
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Also Known As:
Springhill Suites Austin Northwest / Arboretum Hotel Austin

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