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SpringHill Suites Austin Northwest / Arboretum

2.5 of 5 10936 Stonelake Blvd., Austin, TX 78759
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SpringHill Suites Austin Northwest / Arboretum
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SpringHill Suites Austin Northwest / Arboretum
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77 reviews from our community

Traveler rating
    18
    35
    19
    1
    4
See reviews for
29
11
3
20
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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SAN DIEGO,CA
Top Contributor
146 reviews 146 reviews
20 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 2 weeks ago

While in Austin for the Formula 1 race, we stayed for 4 days at the hotel. It provided all the usual amenities of a more grand establishment, morning papers in the lobby, a full breakfast buffet and a room that was large and spacious. The bed and pillows were very good and the room very clean. The staff was very,... More

Was this review helpful? Yes
Top Contributor
50 reviews 50 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This location was not up to the same standards as other springhill Suites I've enjoyed. The place was a bit dingy feeling. The front desk attendant was less than helpful. Our bed, however, was Extremely comfy! I almost didn't wake up for breakfast!

Was this review helpful? Yes 1
Michael P, General Manager at SpringHill Suites Austin Northwest / Arboretum, responded to this review

I was genuinely please to hear that you enjoyed our "Comfy Beds". Thanks again for taking your time to give us feedback regarding your stay! With Hospitality, MP More

Maracaibo, Venezuela
Top Contributor
92 reviews 92 reviews
23 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed October 1, 2014

This hotel is great for short stays, they have full Kitchen, they provide a nice breakfast and all places there looks very clean, the room is so big that a family of 4 can fit in confortable, bathroom is also big enough

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Michael P, General Manager at SpringHill Suites Austin Northwest / Arboretum, responded to this review

Thank you for taking your time to write a review for our property. We really appreciate when our guest give us feedback. Regards, MP More

San Antonio, Texas
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed September 6, 2014

My family and I stayed here for a rest night in Austin prior to the next leg of our long-haul journey. Our room was comfortable, clean, spacious, and bright. The AC/heater was a little loud in our room though. We enjoyed these amenities: the indoor swimming pool, exercise room, the hot breakfast (with limited seating), the business center, and the... More

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Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 25, 2014

In a good location with many restaurants close by. Plenty of parking. The room had a weird smell, but the A/C will cover that up. Rooms are clean but do need an upgrade. Front desk really needs to know their surroundings. When I asked about how to get to a particular popular restaurant close by, he looked confused and I... More

Was this review helpful? Yes 1
Michael P, Manager at SpringHill Suites Austin Northwest / Arboretum, responded to this review

First, thank you for taking time to give feed back regarding your recent stay at the SpringHill Arboretum. As you mentioned we do have a large parking area, free WiFi, and complimentary breakfast. I apologize, that the front desk did not have the requested resturant information available and did not take more initiative to help you with directions. More

San Antonio, Texas
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed August 23, 2014

The location is good for shopping and business. The rooms leave room for improvement. They seem out dated. The staff was friendly and for the most part helpful. But overall just average. I hope they improve the rooms.

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Michael P, Manager at SpringHill Suites Austin Northwest / Arboretum, responded to this review

We are glad you found our location convenient for your needs. Thank you for your feedback on our guestrooms. More

Houston, Texas
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 19, 2014 via mobile

Very nice hotel. The room was clean and well decorated. We got a drink from the little store and were told when we checked out that it was complimentary(probably because of my silver status). Breakfast was good although the breakfast space was quite crowded. All hotel staff were very polite and professional and gave us late checkout (silver status again)... More

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Dallas, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 19, 2014

This hotel is in a great location. It's very close to the freeway, shopping centers and resturants. Our room was very spacious and very clean. I would highly recommend this hotel and will stay here again if and when I return to Austin. Staff is great also.

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Houston, Texas
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 16, 2014

This was our first time on a Springhill Suites, since is hard to find a hotel that accommodates our whole family, they have doubles /king size beds and has a sofa bed, beds were comfortable. For our short stay was great. Staff is friendly, Gabriel was nice and kind at check in. A good thing is that they have breakfast... More

Was this review helpful? Yes 1
Longview, Texas
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 17, 2014

My parents and I visited my daughter this past weekend, and they stayed at this hotel Friday, June 13-Monday, June 16. Their room, #412, was immaculate, well equipped, and I was told that the bedding was very comfortable. They were provided a full, delicious breakfast, and the staff was friendly and helpful. We will definitely consider this hotel again!

Was this review helpful? Yes 1
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Additional Information about SpringHill Suites Austin Northwest / Arboretum

Address: 10936 Stonelake Blvd., Austin, TX 78759
Location: United States > Texas > Austin > Northwest Austin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — SpringHill Suites Austin Northwest / Arboretum 2.5*
Number of rooms: 99
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Also Known As:
Springhill Suites Austin Northwest / Arboretum Hotel Austin

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