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All 184 Austin hotels

SpringHill Suites Austin Northwest / Arboretum

2.5 of 5 Hotel   |   10936 Stonelake Blvd., Austin, TX 78759 (Northwest Austin)
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Ranked #82 of 184 Hotels in Austin
A recent review
4 of 5 stars reviewed 3 weeks ago
jter San Antonio, Texas
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74 reviews from our community

Traveler rating
    17
    34
    18
    1
    4
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29
10
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Antonio, Texas
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My family and I stayed here for a rest night in Austin prior to the next leg of our long-haul journey. Our room was comfortable, clean, spacious, and bright. The AC/heater was a little loud in our room though. We enjoyed these amenities: the indoor swimming pool, exercise room, the hot breakfast (with limited seating), the business center, and the... More

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Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed August 25, 2014

In a good location with many restaurants close by. Plenty of parking. The room had a weird smell, but the A/C will cover that up. Rooms are clean but do need an upgrade. Front desk really needs to know their surroundings. When I asked about how to get to a particular popular restaurant close by, he looked confused and I... More

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Michael P, Manager at SpringHill Suites Austin Northwest / Arboretum, responded to this review

First, thank you for taking time to give feed back regarding your recent stay at the SpringHill Arboretum. As you mentioned we do have a large parking area, free WiFi, and complimentary breakfast. I apologize, that the front desk did not have the requested resturant information available and did not take more initiative to help you with directions. More

San Antonio, Texas
Contributor
19 reviews 19 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 23, 2014

The location is good for shopping and business. The rooms leave room for improvement. They seem out dated. The staff was friendly and for the most part helpful. But overall just average. I hope they improve the rooms.

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Michael P, Manager at SpringHill Suites Austin Northwest / Arboretum, responded to this review

We are glad you found our location convenient for your needs. Thank you for your feedback on our guestrooms. More

Houston, Texas
Senior Contributor
21 reviews 21 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 19, 2014 via mobile

Very nice hotel. The room was clean and well decorated. We got a drink from the little store and were told when we checked out that it was complimentary(probably because of my silver status). Breakfast was good although the breakfast space was quite crowded. All hotel staff were very polite and professional and gave us late checkout (silver status again)... More

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Dallas, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 19, 2014

This hotel is in a great location. It's very close to the freeway, shopping centers and resturants. Our room was very spacious and very clean. I would highly recommend this hotel and will stay here again if and when I return to Austin. Staff is great also.

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Houston, Texas
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 16, 2014

This was our first time on a Springhill Suites, since is hard to find a hotel that accommodates our whole family, they have doubles /king size beds and has a sofa bed, beds were comfortable. For our short stay was great. Staff is friendly, Gabriel was nice and kind at check in. A good thing is that they have breakfast... More

Was this review helpful? Yes 1
Longview, Texas
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 17, 2014

My parents and I visited my daughter this past weekend, and they stayed at this hotel Friday, June 13-Monday, June 16. Their room, #412, was immaculate, well equipped, and I was told that the bedding was very comfortable. They were provided a full, delicious breakfast, and the staff was friendly and helpful. We will definitely consider this hotel again!

Was this review helpful? Yes 1
UTAH
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 25, 2014

We stayed at this hotel for a week and it was great. We were upgraded to a larger room on the 5th floor. I love that you have a mini fridge, coffee maker, and microwave as well a large desk with lots of outlets for all those electronic devices we all use. The bed was comfortable but I wasn't a... More

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Parker, Colorado
2 reviews
5 of 5 stars Reviewed April 9, 2014

Stayed two night, enjoyable and restful. Beds comfortable and breakfast good. Location convenient for many attractions. Desk staff helpful and even could provide a corkscrew. Only thing I could suggest is another place to put a suitcase, only a rack in a suite with no dresser.

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Lawrenceville, GA
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 16, 2014

We are regulars at Marriott properties, but we found this SpringHill Suites in Austin up to expectations. It was clean and updated. The bed was comfortable. The hotel staff was kind, courteous and helpful. Good choice.

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Additional Information about SpringHill Suites Austin Northwest / Arboretum

Address: 10936 Stonelake Blvd., Austin, TX 78759
Location: United States > Texas > Austin > Northwest Austin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — SpringHill Suites Austin Northwest / Arboretum 2.5*
Number of rooms: 99
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Also Known As:
Springhill Suites Austin Northwest / Arboretum Hotel Austin

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