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SpringHill Suites Austin Northwest / Arboretum

2.5 of 5 10936 Stonelake Blvd., Austin, TX 78759
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#84 of 184 hotels in Austin
73 Reviews 4 of 5 stars
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SpringHill Suites Austin Northwest / Arboretum
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SpringHill Suites Austin Northwest / Arboretum
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73 people have reviewed this hotel

Traveler rating
    17
    33
    18
    1
    4
See reviews for
28
10
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20
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

In a good location with many restaurants close by. Plenty of parking. The room had a weird smell, but the A/C will cover that up. Rooms are clean but do need an upgrade. Front desk really needs to know their surroundings. When I asked about how to get to a particular popular restaurant close by, he looked confused and I... More

Was this review helpful? Yes
Michael P, Manager at SpringHill Suites Austin Northwest / Arboretum, responded to this review

First, thank you for taking time to give feed back regarding your recent stay at the SpringHill Arboretum. As you mentioned we do have a large parking area, free WiFi, and complimentary breakfast. I apologize, that the front desk did not have the requested resturant information available and did not take more initiative to help you with directions. More

San Antonio, Texas
Contributor
18 reviews 18 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

The location is good for shopping and business. The rooms leave room for improvement. They seem out dated. The staff was friendly and for the most part helpful. But overall just average. I hope they improve the rooms.

Was this review helpful? Yes
Michael P, Manager at SpringHill Suites Austin Northwest / Arboretum, responded to this review

We are glad you found our location convenient for your needs. Thank you for your feedback on our guestrooms. More

Houston, Texas
Senior Contributor
21 reviews 21 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Very nice hotel. The room was clean and well decorated. We got a drink from the little store and were told when we checked out that it was complimentary(probably because of my silver status). Breakfast was good although the breakfast space was quite crowded. All hotel staff were very polite and professional and gave us late checkout (silver status again)... More

Was this review helpful? Yes
Dallas, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 19, 2014

This hotel is in a great location. It's very close to the freeway, shopping centers and resturants. Our room was very spacious and very clean. I would highly recommend this hotel and will stay here again if and when I return to Austin. Staff is great also.

Was this review helpful? Yes
Houston, Texas
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 16, 2014

This was our first time on a Springhill Suites, since is hard to find a hotel that accommodates our whole family, they have doubles /king size beds and has a sofa bed, beds were comfortable. For our short stay was great. Staff is friendly, Gabriel was nice and kind at check in. A good thing is that they have breakfast... More

Was this review helpful? Yes 1
Longview, Texas
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 17, 2014

My parents and I visited my daughter this past weekend, and they stayed at this hotel Friday, June 13-Monday, June 16. Their room, #412, was immaculate, well equipped, and I was told that the bedding was very comfortable. They were provided a full, delicious breakfast, and the staff was friendly and helpful. We will definitely consider this hotel again!

Was this review helpful? Yes 1
UTAH
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 25, 2014

We stayed at this hotel for a week and it was great. We were upgraded to a larger room on the 5th floor. I love that you have a mini fridge, coffee maker, and microwave as well a large desk with lots of outlets for all those electronic devices we all use. The bed was comfortable but I wasn't a... More

Was this review helpful? Yes 2
Parker, Colorado
2 reviews
5 of 5 stars Reviewed April 9, 2014

Stayed two night, enjoyable and restful. Beds comfortable and breakfast good. Location convenient for many attractions. Desk staff helpful and even could provide a corkscrew. Only thing I could suggest is another place to put a suitcase, only a rack in a suite with no dresser.

Was this review helpful? Yes
Lawrenceville, GA
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 16, 2014

We are regulars at Marriott properties, but we found this SpringHill Suites in Austin up to expectations. It was clean and updated. The bed was comfortable. The hotel staff was kind, courteous and helpful. Good choice.

Was this review helpful? Yes
Denton, Texas
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 15, 2014 via mobile

First I got jacked with the price per night. Nice hotel but not worth the $169 per night. I blame my self for not doing my homework right. I could have searched earlier for a true Suite type room with more privacy. Wals are thin and you can hear doors slamming and it was not convenient. Also as a valuable... More

Was this review helpful? Yes 1
Michael P, Manager at SpringHill Suites Austin Northwest / Arboretum, responded to this review

Greetings: We appreciate your feedback about our hotel. The rate you paid was the standard published rate. We constantly check to ensure our rates are competitive to similar products offered in regards to location of the property. We also appreciate your Marriott loyalty. The reward points attached to your stay are the incentive for continued Marriott Loyalty. More

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Additional Information about SpringHill Suites Austin Northwest / Arboretum

Address: 10936 Stonelake Blvd., Austin, TX 78759
Phone Number:
Location: United States > Texas > Austin > Northwest Austin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — SpringHill Suites Austin Northwest / Arboretum 2.5*
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Also Known As:
Springhill Suites Austin Northwest / Arboretum Hotel Austin

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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