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All 187 Austin hotels

Hyatt Place Austin/Arboretum

3.0 of 5 Hotel   |   3612 Tudor Boulevard, Austin, TX 78759 (Northwest Austin)
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Hyatt Place Austin/Arboretum
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Ranked #83 of 187 Hotels in Austin
A recent review
5 of 5 stars reviewed 1 week ago
VacationNatty21 San Antonio, Texas
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133 reviews from our community

Traveler rating
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    56
    16
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    8
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24
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Maryland
Top Contributor
110 reviews 110 reviews
18 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I always enjoy staying at Hyatt's line of hotels as indicated by being a Hyatt Platinum Passport member. After two flights to Austin, we were tired and looked forward to settling into our room at Hyatt Place Arboretum. As soon as we got to our floor, we smelled cigarette smoke which was also very noticeable in our room. Front desk... More 

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San Antonio, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I stay at this hotel often for business. This hotel is located at a great intersection! For downtime there is shopping within minutes at the Domain and The Arboretum. The rooms are clean, well kept and the staff is courteous! I would recommend this hotel any day of the week!

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belmont, california
Contributor
15 reviews 15 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Hotel is conveniently located off the fwy, near restaurants and two different shopping malls. The staff was friendly and the accommodations comfortable and quiet. We never made it downstairs in time for breakfast. Be warned: this is the burbs! In the midst of all-things-"chain" or "franchise". Not knowing Austin at all when we made our reservation, for our purposes, I... More 

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Dallas, Texas
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hotel was a great value. Location was close to everything we wanted to do as a family. The breakfast was good, gym was adequate, bed was comfortable. We travel as a family of 4 and this type of configuration (bed and sofa bed) serves us well. A fridge and single serve coffee maker are also there to add to the... More 

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1 review
4 of 5 stars Reviewed 5 weeks ago

staff was excellent really helpful and rooms are nice. My wife needs to store her milk and every 4 hours we have to go at reception ask them to help and all were so kind and helpful............ Thanks!

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Waikoloa, Hawaii
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed November 2, 2014

I was pleased with the cleanliness and condition of the property. Had some issues checking in for room requested, but that turned out to be a rookie mistake solved by another staff member. Staff were eager to help and were ready for us at breakfast! Did I mention hot breakfast is free?

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Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 13, 2014

I was staying here to be close to some clients of mine. The hotel is a standard Hyatt Place property (typical tasty breakfast and room design) however it was the service that made this property stand out. The front desk team were welcoming and offered to take us on a tour right away. When I was using the pool and... More 

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El Segundo, California
Top Contributor
127 reviews 127 reviews
54 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed September 13, 2014

I stood at the front desk waiting my turn. Then they took 2 people that had just walked in...NOT GOOD. The rooms are typical of a older property been "refurbished" but the low ceilings and the snails pace elevator are a dead giveaway. The breakfast is fine - the bar was serving wine in tumblers and martinis in strange glasses.... More 

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Manager_Arboretum, General Manager at Hyatt Place Austin/Arboretum, responded to this review

Thank you for your business and for taking the time to write a review. I sincerely apologize that you didn't experience the excellent service we strive to offer. I will definitely look into the situation with the bar and thank you for bringing it to my attention. We hope you will give us another try next time you're in Austin... More 

San Francisco
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 3, 2014

This is a very good place to stay; very clean, location is perfect if wanting to shop the Galleria, right across freeway or if you have business near Research Blvd. Easy access to freeway and many restaurants in the vicinity, from bbq to tex-mex to the ihop. A good pasta place Buca practically shares their parking lot. Continental breakfast is... More 

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Manager_Arboretum, General Manager at Hyatt Place Austin/Arboretum, responded to this review

Thank you for your very nice review. We appreciate you taking the time to make it so thoughtful. We do enjoy being right in between the Arboretum and the Domain and our complimentary shuttle can take you to all the shopping and dining at either place even if you don't have a car. In case you missed it, we do... More 

Texas
Top Contributor
166 reviews 166 reviews
40 hotel reviews
76 helpful votes 76 helpful votes
2 of 5 stars Reviewed August 13, 2014

stayed here in june for a weekend in austin. we were checked in and went up to our room. the people at the front desk didn't seem that friendly and seemed uninterested in making us wait in line so long even though it was late at night. our room was just bleh.......nothing that violates the health code, but not one... More 

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Manager_Arboretum, General Manager at Hyatt Place Austin/Arboretum, responded to this review

I can see by the pictures that you may have my hotel confused with another Hyatt Place. Hyatt Place Austin Arboretum has updated to the new Hyatt bedding package and our rooms do have the new fresh white bedding since October 2013. I can see in the pictures that this is a hotel that has not upgraded the bedding yet.... More 

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Additional Information about Hyatt Place Austin/Arboretum

Address: 3612 Tudor Boulevard, Austin, TX 78759
Phone Number:
Location: United States > Texas > Austin > Northwest Austin
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Austin/Arboretum 3*
Number of rooms: 128
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Also Known As:
Hyatt Place Austin/Arboretum Hotel Austin
Hyatt Austin
Austin Hyatt

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