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All 184 Austin hotels

Hyatt Place Austin/Arboretum

3.0 of 5 Hotel   |   3612 Tudor Boulevard, Austin, TX 78759 (Northwest Austin)
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Hyatt Place Austin/Arboretum
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Ranked #93 of 184 Hotels in Austin
A recent review
3 of 5 stars reviewed 2 weeks ago
nancyesca El Segundo, California
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126 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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El Segundo, California
Top Contributor
121 reviews 121 reviews
54 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stood at the front desk waiting my turn. Then they took 2 people that had just walked in...NOT GOOD. The rooms are typical of a older property been "refurbished" but the low ceilings and the snails pace elevator are a dead giveaway. The breakfast is fine - the bar was serving wine in tumblers and martinis in strange glasses.... More

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Manager_Arboretum, General Manager at Hyatt Place Austin/Arboretum, responded to this review

Thank you for your business and for taking the time to write a review. I sincerely apologize that you didn't experience the excellent service we strive to offer. I will definitely look into the situation with the bar and thank you for bringing it to my attention. We hope you will give us another try next time you're in Austin... More

San Francisco
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a very good place to stay; very clean, location is perfect if wanting to shop the Galleria, right across freeway or if you have business near Research Blvd. Easy access to freeway and many restaurants in the vicinity, from bbq to tex-mex to the ihop. A good pasta place Buca practically shares their parking lot. Continental breakfast is... More

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Manager_Arboretum, General Manager at Hyatt Place Austin/Arboretum, responded to this review

Thank you for your very nice review. We appreciate you taking the time to make it so thoughtful. We do enjoy being right in between the Arboretum and the Domain and our complimentary shuttle can take you to all the shopping and dining at either place even if you don't have a car. In case you missed it, we do... More

Texas
Top Contributor
167 reviews 167 reviews
41 hotel reviews
76 helpful votes 76 helpful votes
2 of 5 stars Reviewed August 13, 2014

stayed here in june for a weekend in austin. we were checked in and went up to our room. the people at the front desk didn't seem that friendly and seemed uninterested in making us wait in line so long even though it was late at night. our room was just bleh.......nothing that violates the health code, but not one... More

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Manager_Arboretum, General Manager at Hyatt Place Austin/Arboretum, responded to this review

I can see by the pictures that you may have my hotel confused with another Hyatt Place. Hyatt Place Austin Arboretum has updated to the new Hyatt bedding package and our rooms do have the new fresh white bedding since October 2013. I can see in the pictures that this is a hotel that has not upgraded the bedding yet.... More

Senior Contributor
25 reviews 25 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 11, 2014

First time I stayed at a Hyatt Place in the US and I love the concept. It is friendly and offering all what you need on business trip, not more and not less. The Austin Arboretum Hyatt Place is well situated if you have meetings in any of the many companies sites north of city center. Rooms are really large... More

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Manager_Arboretum, General Manager at Hyatt Place Austin/Arboretum, responded to this review

Thank you Nic for taking the time to write a review. We appreciate our business travelers and we're pleased that you enjoyed your stay. We hope to see you on your next trip to Austin. If there is ever anything else we can do while you are here, please let me know. More

Austin, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 5, 2014

This hotel is the reason I will go out of my way to stay at a Hyatt anytime we travel. Last minute booking and we were very pleased! Awesome room layout with the divider of the living area and bed. Room was clean and beds/pillow comfortable. Free WiFi always a plus. Perfect stay overall no complaints.

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Manager_Arboretum, General Manager at Hyatt Place Austin/Arboretum, responded to this review

Thank you for your business. We are pleased that you enjoyed our nice spacious rooms. We hope to see you again on your next trip to Austin. If there is anything special that we could do to make your stay even more enjoyable, I hope that you will reach out to me. More

Houston, Texas
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 14, 2014

I stayed at this location 2 weeks ago and have stayed three other times. I just booked a stay for early August in Austin and will be staying at the Embassy Suites next door, On the 1st morning of the stay we left our room at 11:30 AM and returned at 6:00 PM. Upon returning our room had not been... More

Was this review helpful? Yes 2
Manager_Arboretum, General Manager at Hyatt Place Austin/Arboretum, responded to this review

Dear Paul David, I sincerely apologize for the inconvenience experienced during your stay. It sounds like we had a communication problem and while the situation you describe is rare, I regret that we were unable to make it right while you were still our guest. I know you mentioned contacting Hyatt. I had not been made aware of the situation... More

delhi
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 12, 2014

Nice and big rooms with large TV and work table. Good and free wifi connectivity. A Good place to stay even for long duration. Rooms are clean, breakfast was not bad. Good prices and really no complaints anywhere.

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Manager_Arboretum, General Manager at Hyatt Place Austin/Arboretum, responded to this review

Vineet, Thank you for choosing Hyatt Place for your Austin stay and for taking the time to give us a review. We are proud of our big spacious rooms and happy to know that you found them comfortable. If you return to Austin, please let us know if there is anything else we can do to make your next stay... More

Forney, Texas
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 6, 2014

No complaints. Room clean, bed & pillows comfortable, free breakfast, killer shower, clean pool. We'd stay here again in a heartbeat. I WOULD like to see them shuck the b'fast sandwiches & just bring in bacon, sausage, scrambled eggs. But hey, at least they do offer a breakfast!

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Manager_Arboretum, General Manager at Hyatt Place Austin/Arboretum, responded to this review

Ricky, thank you for taking the time to write a review. We appreciate your business and hope you will chose us again next time you are in Austin. You might like to know that while Hyatt requests we keep the sandwiches during the week, we do often substitute the eggs with bacon or sausage on the weekends. Let us know... More

League City, Texas
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 2, 2014

I visited Austin Summer 2013 for a car event near this location. My fiance and I chose to stay here because the location was convenient. Honestly, i wasn't expecting much. When we pulled up it was small (compared to places I typically stay 4-5 star). When we entered I was in complete 'AW'! It blew my mind how clean, beautiful,... More

Was this review helpful? Yes 1
Manager_Arboretum, General Manager at Hyatt Place Austin/Arboretum, responded to this review

Thank you for taking the time to tell us about your stay. We appreciate your business and are happy that you chose the Hyatt Place for your Austin stay. If you return to Austin in the future we would love to have you back. Please feel free to reach out if there is anything else that we could do for... More

Austin, Texas
Top Contributor
55 reviews 55 reviews
41 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed June 25, 2014

Stayed here for one night, our first time in a Hyatt Place, and came away with our expectations met but not exceeded. Our room was ready when we arrived, a few hours before check-in. Our room was pretty much a standard hotel room but much larger and with a somewhat comfortable (but huge) pull-out sofa with an ottoman and everything.... More

Was this review helpful? Yes
Manager_Arboretum, General Manager at Hyatt Place Austin/Arboretum, responded to this review

Thank you for your very thoughtful review. Your comments help us to continually improve our service. We are about 15 minutes from downtown, in the popular Northwest area of Austin. Most of our guests specifically want to be in this area; however, if you are looking for downtown, there is now also a downtown Hyatt Place. If you plan to... More

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Additional Information about Hyatt Place Austin/Arboretum

Address: 3612 Tudor Boulevard, Austin, TX 78759
Phone Number:
Location: United States > Texas > Austin > Northwest Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Austin/Arboretum 3*
Number of rooms: 128
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Also Known As:
Hyatt Place Austin/Arboretum Hotel Austin
Hyatt Austin
Austin Hyatt

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