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All 182 Austin hotels

Residence Inn Austin Northwest / Arboretum

3.0 of 5 Hotel   |   3713 Tudor Boulevard, Austin, TX 78759 (Northwest Austin)
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74%
Ranked #78 of 182 hotels in Austin
A recent review
4 of 5 stars Reviewed April 18, 2013
GilysGirl Albany, New York
  • Reviews (92)
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92 people have reviewed this hotel

Traveler rating
    38
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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There are newer reviews for Residence Inn Austin Northwest / Arboretum
See the most recent reviews
Albany, New York
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 18, 2013

The staff is friendly and accomodating. They are eager to know you and assist in anyway possible. The rooms are average, not as upgraded as I had expected but doable. The breakfast and managers reception could use a little TLC. Breakfast is the same every morning and the managers reception could use a salad bar. Otherwise, the area is great... More

Was this review helpful? Yes
GMRIAustinArboretum, General Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

Dear GilysGirl, Thank you kindly for the review! We really appreciate you taking the time to share with other customers about your experience! We are very glad that you recognized that our staff is friendly and accommodating as that is what we strive to ensure that every guest receives this service! We hope to welcome you back to Austin with... More

Bonita Springs, Florida
Top Contributor
125 reviews 125 reviews
38 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed March 31, 2013

Comfortable hotel, full kitchen, separate living area from bedroom. I found it convenient to all major roads that can get you anywhere in the Austin area. Includes breakfast and Internet. Pretty good deal. Only complaint is the shampoo and conditioner bottles look the same, and apparently confuses the service staff. I hate getting in the shower only to find out... More

Was this review helpful? Yes
GMRIAustinArboretum, General Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

Dear RickBeaulieu, Thank you so much for the review!!! We certainly appreciate the feedback and today we used your compliant about the shampoo and conditioner as a training piece for our housekeeping staff. You did mention that we include breakfast, which is a full hot complimentary breakfast buffet, perfect for families that want to enjoy their time together and for... More

Phoenix, Arizona
Top Contributor
113 reviews 113 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed March 20, 2013

Recently stayed here during a business trip. The staff was very nice. They make you feel at home and welcome everytime they see you. I had a small problem that was resolved immediately and some yummy chocolate chip cookies as a bonus once the issue was resolved. I mentioned it was my birthday during my stay and to my surprise... More

Was this review helpful? Yes
GMRIAustinArboretum, General Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

Dear Stephen W, Wow! What a great review on our hotel! We sincerely appreciate you not only taking the time out of your busy day to review our hotel, but also to let other customers know about your stay. We are so glad to hear that you thought our staff was nice and you thought we made you feel at... More

Bangalore
2 reviews
5 of 5 stars Reviewed January 19, 2013

One among the best hotels in terms of quality and service.., price is bit more and changing but cool to stay., you have malls and gateway theatre near by.. not more away from down town / 6th street.., please to chill

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GMRIAustinArboretum, General Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

Dear PradeepAngadi, Thank you so much for your review!! We are so glad that you think our hotel is one of the best in terms of quality and service as that is what we strive for!! We are located with in walking distance to a ton of shops, restaurants, a movie theater and of course a couple of grocery stores!... More

Dallas, TX
Contributor
17 reviews 17 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 29, 2012

I stayed one night for a business trip and found this to be a good option. Complimentary happy hour was just okay, but breakfast was much better. Rooms are clean and spacious and it's nice to have the kitchen and separate sitting area. Would definitely stay here again. Only drawback is that it's not easy to find. Call and get... More

Was this review helpful? Yes 1
GMRIAustinArboretum, General Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

Dear Marcy54, Thank you so much for your review and for taking the time out of your day to let other guests know about your experience with us at the Residence Inn Austin NW/Arboretum!! As you might have read in my previous responses, we certainly value your feedback as it gives us the opportunity to get better and improve for... More

New Canaan, Connecticut
Top Contributor
58 reviews 58 reviews
24 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed December 11, 2012

The approach to the hotel is through a very nice, wooded, office park/commercial area; but once you get there, the reality sets in. The hotel faces the back of a shopping center, or something similar, & an expressway. That's what you get to look at, if you decide to use the pool area. The suite we had was roomy enough... More

Was this review helpful? Yes 1
GMRIAustinArboretum, General Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

Dear Abernathy15, Thank you so much for taking the time to review our hotel!! We are very sorry to hear that we fell below the standards that we like to provide each and every guest and I would love a chance to speak with you in an effort to make this right. Please feel free to contact me via email(dbohac@whitelodging.com)... More

Springfield, Missouri
Top Contributor
64 reviews 64 reviews
58 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed December 7, 2012

This hotel has seen better days. I was in Austin in business and choosing this hotel was not wise. I had to change rooms several times before I could find one that one might describe as 'adequate.' The first smelled like mold and mildew. Another smelled strongly like smoke. The 3rd was OK. Staff seems helpful and breakfast was OK.... More

Was this review helpful? Yes 1
GMRIAustinArboretum, General Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

Dear Fayaya, First and foremost, thank you so much for taking the time to review our hotel. We take great pride in our guest’s experience and it is very important to us that you leave 100% satisfied. It’s very clear that we fell below the standards that we like to provide each and every guest and we are very sorry... More

Truckee, California
Top Contributor
139 reviews 139 reviews
31 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed November 14, 2012

Typical residence inn. Nice room, quiet, easy access to rt 360 and rt 1. 20 minutes to downtown traffic pending. I would stay there again based on convenience. Small exercise room. Friendly staff. Typical RI breakfast.

Was this review helpful? Yes
GMRIAustinArboretum, General Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

Dear calsun99, First and foremost, thank you for taking the time to write a review about your experience with us!! We strive to ensure that every guest has a great stay with us and more importantly, they will return to our hotel because of our service, and we were very glad to hear that you'll be returning on your next... More

Plymouth, MI
Top Contributor
55 reviews 55 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed September 12, 2012

I recently spent two very comfortable nights in the Residence Inn Northwest. I didn't expect to find a sitting area with a TV separated from the bedroom which could be closed off by 2 doors, and a small kitchenette which came with refrig., microwave and other niceties, including coffee. I guess that's why the property is called a "residence inn."... More

Was this review helpful? Yes
GMRIAustinArboretum, General Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

Dear xicolopes, Thank you so much for taking the time to write a review about your stay! Yes, our target customers are those who look for spacious suites, with fully equipped kitchens(including fridges, microwaves, stove tops, ovens and dishwashers) and complimentary breakfast and dinner, which is exactly why we are called the “Residence Inn”!!! We are absolutely glad to hear... More

San Antonio, Texas, United States
1 review
5 of 5 stars Reviewed September 6, 2012

I travel a lot and always stay at Marriott's and the staff at this hotel was the best I have EVER encountered. Very friendly, polite, and very professional. I will make it a point to always stay at this hotel whenever I am in Austin. Happy hour was awesome, beer and pizza, breakfast was OK. Overall a great stay.

Was this review helpful? Yes
GMRIAustinArboretum, General Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

Dear Matthew R, WOW, What a review Matthew R!! We can’t thank you enough for the great remarks concerning our staff! We are so glad to hear that you thought our happy hour was awesome too! Our complimentary happy hour and dinner four days a week(Monday through Thursday) always attracts our guests as we give not only free dinner away,... More

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Additional Information about Residence Inn Austin Northwest / Arboretum

Address: 3713 Tudor Boulevard, Austin, TX 78759
Phone Number:
Location: United States > Texas > Austin > Northwest Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Austin Northwest / Arboretum 3*
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Also Known As:
Residence Inn Austin Northwest / Arboretum Hotel Austin
Austin Residence Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#69 Business Hotel in Austin
Hotel Class
Official Description (provided by the hotel)
The Residence Inn Austin Northwest/Arboretum features an ideal location just off the Mopac Expressway and apartment style-suites that are 50% larger than standard hotel rooms. This great location offers guests easy access to Austin’s top destinations including 6th Street, Lake Travis, and the Domain. The pet-friendly suites are highlighted by separate living area and sleeping areas, a fully-equipped kitchen, and modern amenities including HD TVs and free WiFI. Start your day off in the brand new lobby with a free breakfast buffet offering a selection of healthy yogurts, scrambled eggs, and freshly made Belgian waffles, and unwind in the evenings with complimentary drinks and appetizers at the weekday social hour. Get in a workout in the 24-hour fitness center, maintain your active lifestyle with a game of basketball or tennis on the outdoor SportCourt, and soak in the sun in the afternoons with a relaxing swim in the outdoor pool. With a prime location and renovated amenities, the Residence Austin Northwest/Arboretum is among the best Arboretum hotels. ... more   less 
Number of rooms
84

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