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Residence Inn Austin Northwest / Arboretum

3.0 of 5 3713 Tudor Boulevard, Austin, TX 78759
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Residence Inn Austin Northwest / Arboretum
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Residence Inn Austin Northwest / Arboretum
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105 reviews from our community

Traveler rating
    41
    36
    14
    10
    4
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30
12
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45
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Residence Inn Austin Northwest / Arboretum
See the most recent reviews
naperville, illinois
Top Contributor
57 reviews 57 reviews
21 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed July 20, 2014

We just returned from a long weekend at this property. Although the hotel is undergoing renovations, the noise levels were minimal. A nice touch - was in each room, was a plastic hardhat and inside was a split of wine, chocolate, and tylenol with a cute note about the renovations. What nice touch!! This was our first time in Austin,... More 

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Sayrveille
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 8, 2014

This was one of the better hotel in Austin Texas which has it's Value for Money. It has an Excellent Swimming pool and a very good Fitness Center. Also it has an excellent Sports Bar. I highly recommend people to go to this hotel when they are in Austin.

Was this review helpful? Yes 1
Coatesville, Pennsylvania
Senior Contributor
26 reviews 26 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 3, 2014

We were in town for my nephew's wedding and we were pleased with the room. I liked that it had a separate bedroom, so that my early rising husband can watch tv while I sleep in. I was surprised at the breakfast offerings. I expected pastries and bagels, but they provided scrambled eggs, a potato side dish and waffles shaped... More 

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Austin, Texas
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed June 25, 2014

Though the service, staff, and amenities are all up to par with most Residence Inn hotels, the hotel itself is getting a little old, and dated when compared to newer properties. The breakfast offers some pastries, bagels, toast, waffles, and potatoes, which you really find at most residence inns across the U.S. Don't get me wrong the rooms are clean,... More 

Was this review helpful? Yes
GMRIAustinArboretum, Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

Dear grabamile, Thank you for taking the time to let us know about your stay! While we are thrilled to hear that you enjoyed our service with our staff and your clean room we are disappointed to hear the age of the hotel will deter you from another stay with us. Excitedly, we just kicked off our guestroom renovation today!... More 

florida
Top Contributor
409 reviews 409 reviews
115 hotel reviews
149 helpful votes 149 helpful votes
5 of 5 stars Reviewed June 25, 2014

Just spent 3nights at this wonderful hotel. The staff were amongst the friendly staff I have encountered in many hotel stays. The rooms are very large and comfortable with a flat screen tv,coffee and even free popcorn Breakfast and the managers dinner hour were very good. The hotel is near major freeways which makes it easy to drive to Austin's... More 

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Rockdale, Texas, United States
Contributor
13 reviews 13 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed June 13, 2014

The staff at this hotel was extremely professional and helpful. However the room was not very clean and the bed was extremely uncomfortable. The location was excellent however I doubt that will be staying there again.

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GMRIAustinArboretum, General Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

Dear Dan R, First and foremost, thank you for taking the time to write a review regarding our property. We strive to ensure that every guest that stays with us has a perfect stay and we are very sorry that we did not achieve this during your stay. I would love a chance to speak with you in more detail... More 

Omaha, Nebraska
Contributor
20 reviews 20 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 2, 2014

I was in Austin to run the 3M half marathon and chose the Residence Inn because it's within walking distance of the start line, and I'm a Marriott junky anyway. The breakfast room was just renovated and is very, very nice. The people at the guest check-in were all very friendly and outgoing. Each evening when I returned I had... More 

Was this review helpful? Yes
GMRIAustinArboretum, General Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

Dear Mr. Dolthack, We can't thank you enough for the review. Your evening conversations were with Ricky, one of our guest service representatives. We love to hear when guests talk about how great their stay was, especially how friendly our staff is as we are currently ranked in the top 5% of all Residence Inn by Marriotts in the world!... More 

Cary, North Carolina, USA
Top Contributor
98 reviews 98 reviews
59 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed April 8, 2014 via mobile

I checked in and discussed local craft beer and the front desk gave me a free beer coupon to a local microbrewery, so a great start. The hotel had a cocktail event at the hotel later on with some good snacks and free low end beers. Still nice. The staff was friendly. Good stay!

Was this review helpful? Yes
GMRIAustinArboretum, General Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

Dear Djrrossi, WOW! What a great review!! WE can't tell you how excited we were to read the review! We really appreciate your willingess to tell other guests about your stay! We can't wait to welcome you back to our hotel in the near future! At your service, David Bohac General Manager More 

Fort Worth, Texas
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 7, 2014

There was not very much hot water for a shower in the morning. Hot water in the morning is just one of those basics that a hotel should have plenty of. Breakfast was not great, as the eggs and bacon were cold. The carpet in the room was pretty stained. The room was starting to look dated. Overall, I have... More 

Was this review helpful? Yes 1
GMRIAustinArboretum, General Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

Dear M W, First and foremost the purpose of this follow up correspondence is simple but yet very important. Upon reading your recent review regarding your experience at our facility it is very clear that we fell below the standards that we like to provide each and every guest when they stay with us. I would love to speak with... More 

New Berlin, Wisconsin
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 28, 2014

Stayed 5 nights, 3rd visit here. Nice enough hotel, most staff is friendly, recently remodeled front area, workout room. Price and location are main draws for me here. Rooms could use some updating. Had reclining chair common in RI rooms but the ottoman was missing. Otherwise starting to show wear throughout room. Wanted to use the sport court and "old"... More 

Was this review helpful? Yes
GMRIAustinArboretum, General Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

Dear Raddmann, First and foremost, thank you for taking the time to let others know about your experience. We are super excited about our newly renovated public areas and can’t wait for other guests to take advantage of them. We value all of our guest’s feedback as it gives us the opportunity to enhance our product and our services. We... More 

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Additional Information about Residence Inn Austin Northwest / Arboretum

Address: 3713 Tudor Boulevard, Austin, TX 78759
Location: United States > Texas > Austin > Northwest Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Austin Northwest / Arboretum 3*
Number of rooms: 84
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Also Known As:
Residence Inn Austin Northwest / Arboretum Hotel Austin
Austin Residence Inn
Hotel Style:
#55 Family Hotel in Austin
#68 Business Hotel in Austin

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