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Residence Inn Austin Northwest / Arboretum

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3713 Tudor Boulevard, Austin, TX 78759
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Residence Inn Austin Northwest / Arboretum
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Residence Inn Austin Northwest / Arboretum
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122 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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edmond, oklahoma
Level Contributor
183 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is great - nice staff, super-clean, standard breakfast! What was really nice was the proximity to main highways, and shopping nearby (Whole Foods, Container Store, Crate & Barrel). You can literally walk across the street if you want to go to a movie. Pool very small but they do have one.

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Trenton K, General Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

Thank you for taking the time to post a wonderful review! We are so glad you enjoyed your stay with us! More 

Austin, Texas
Level Contributor
43 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Absolutely spotless! Great staff all around! Our room was ready very early and we got some time to relax. We were so relaxed later we didn't even bother to go to a restaurant and ordered in. There are a number of restaurants in the area. The hotel doesn't have a shuttle so a car is recommended or a taxi to... More 

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Trenton K, General Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

Thank you for taking the time to post a wonderful review! I am so glad to hear you enjoyed your time with us! More 

Fort Lauderdale, Florida, United States
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was travelling for business to Austin for the second time in 6 months. This time it was for an IT certification class, so I knew that comfort and convenience were going to be paramount to my success on this trip. This was the closest Residence Inn to where my class was being held, and it was recently renovated -... More 

Was this review helpful? Yes
Trenton K, General Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

Hello! We are so pleased to hear all the wonderful comments about your recent stay! Your satisfaction is what we strive for always, and I am so glad we were able to provide a great stay for you! Thank you for taking the time to post such a outstanding review! We will be sure to share your feedback with our... More 

Southlake, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for one night in single bedroom suite. Good overall hotel. Kids (teenagers) loved the room and the free breakfast. They have a tennis court + basketball court and you can get the racquets and balls from front desk. No complaints.

Was this review helpful? Yes
Trenton K, General Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

Thank you for taking the time to post a wonderful review! We are so glad you enjoyed your stay! More 

Madison, Wisconsin
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Family visit - this was perfect. Good location - walking distance to a Whole Foods. Close highway access but no noise. Living room, kitchenette and separate bedroom was perfect for a family visit. Very clean, good breakfast, staff was very friendly and helpful. WiFi was average but serviceable.

Was this review helpful? Yes
Trenton K, General Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

Thank you for taking the time to leave a great review! We are pleased to see you enjoyed your stay with us! More 

Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This review is long overdue but better late than never. I stayed at this property approx 20 times on business for a week at a time between May 2012 to June 2014. I cannot say enough good things about this hotel and especially the staff!! The best customer service I have ever experienced. It's been a while so I have... More 

Was this review helpful? Yes 1
Trenton K, General Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

Thank you so much for taking the time to post a wonderful review! I am so pleased to see that we delivered on our promise time after time during your stays with us! We would loved to have you again the next time you come to Austin! Sincerely, Trenton More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

I'd stayed in the Renaissance across the street the night before. I had to move because of availability and honestly didn't expect the hotel experience we got. From the outside it has a "retirement home" look. Inside is completely different. Very clean, staff was friendly and the suite was completely renovated and modern. I would definitely stay here again. Great... More 

Was this review helpful? Yes
Trenton K, General Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

I am so pleased to hear you enjoyed your stay with us! Thank you for taking the time to leave a review! We look forward to having you back! More 

San Antonio
Level Contributor
70 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed May 10, 2015

Arrived for a family gathering and stayed two days. Requested a two bedroom suite for 4 adults and two teens. Got a room with connecting bedrooms. This was a really good option for us because hubby and and I are early risers so were able to leave through are own entrance without bothering the rest. Another plus is that the... More 

Was this review helpful? Yes
Trenton K, General Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

Thank you for taking the time to leave a review! We appreciate the feedback! I apologize again that you had some issues with noise your first night! Glad that we were able to take care of you! We look forward to having you again the next time you are in Austin! Trenton More 

Weatherford, Texas
Level Contributor
178 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
3 of 5 stars Reviewed May 2, 2015

All of the staff except one front desk staffer were very helpful and nice. The suite was typical RI two bedroom suite. Very clean. The breakfast was again typical RI. It would have been a great stay except for one issue. I always request low floor rooms. Since I booked over three months ahead, I expected a low floor room.... More 

Was this review helpful? Yes
Trenton K, General Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

Thank you for taking the time to post a review of our hotel. I apologize that we were not able to fully live up to your expecation. Please know that this was never our intention. I would love to connect with you and further discuss your concerns and your stay with us. Please feel free to reach out to me... More 

Half Moon Bay, California, United States
Level Contributor
125 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed April 6, 2015

I would seriously have given them a 5 if the hotel had a better sign to find it at 2am. The hotel room is very clean, they have a nice desk to work from and the hotel room had a cute little towel animal on the bed, nice touch Residence Inn. Also something I have not seen in any other... More 

Was this review helpful? Yes 1
Trenton K, General Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

Thank you for the great review! I am happy to hear you enjoyed your stay with us! I do apologize though that you had trouble finding us in the middle of the night. Thank you again for your feedback! More 

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