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Residence Inn Austin Northwest / Arboretum

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3713 Tudor Boulevard, Austin, TX 78759
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Residence Inn Austin Northwest / Arboretum
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Residence Inn Austin Northwest / Arboretum
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111 reviews from our community

Traveler rating
    45
    38
    14
    10
    4
See reviews for
32
13
10
47
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Contributor
12 reviews 12 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was a great hotel, free parking, wifi and breakfast all included in the rooms. The rooms were clean and spacious. Within walking distance of various restaurants, as well as being easy to access from the highway.

Was this review helpful? Yes
Trenton K, General Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

Thank you for taking the time to review our hotel! I am pleased to hear you enjoyed your stay and our location! More 

El Paso, Texas
Top Contributor
50 reviews 50 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were greeted by friendly staff and had a quick check-in. Clean and nicely decorated room on the 3rd floor. NIce breakfast buffet. We were on the third floor between the 2 entry areas. It was quiet.

Was this review helpful? Yes
Trenton K, General Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

I am so pleased to hear about your great stay! Thank you for taking the time to post and review to share it with us! Please come see us again the next time you are in Austin! More 

Houston, TX
Contributor
11 reviews 11 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Stayed here on business trip for 1 night. Furnishings were clean, design of suite was modern and quite spacious. All amenities were supplied ( dish soap, paper towels, plates,etc). This location also featured a managers reception from 5:30-7:30pm with fajitas and wine. Great location, great service, clean, quiet, comfortable and ideally located.

Was this review helpful? Yes
Trenton K, General Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

Thank you for the wonderful review! I am so pleased to hear you enjoyed your stay with us! We look forward to having you again in the future! More 

Senior Contributor
23 reviews 23 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 16, 2015

We enjoyed our newly renovated, one bedroom suite. It was perfect for our family of four. The complementary breakfast was great. The staff was friendly. The hotel was clean and in a good location. This is one of the nicest Residence Inns we have stayed in.

Was this review helpful? Yes
Trenton K, General Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

Thank you for the wonderful review! I am so pleased to hear that you enjoyed your time with us! We look forward to having you again in the future! More 

Columbia, Maryland
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 11, 2015

My husband, adult daughter and myself stayed for 4 nights in one of the newly renovated 2 bedroom, 2 bath suites for an extended family gathering. The suite itself was very attractively furnished as well as very clean. There were numerous charging stations, the linens/towels were of good quality, the vanity was wide with very good lighting and separate from... More 

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Trenton K, General Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

Thank you for your outstanding review! It was such a pleasure having you and your group stay with us. I do apologize again for the AC issue, but I am glad we were able to quickly correct this for you! We hope to see you again should your travel needs bring you to Austin! Sincerely Trenton More 

TX
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 3, 2015

Just stayed one night on a business trip. The hotel is upscale, with wonderful rooms and nice public areas. Everything seemed to be immaculately clean. I was in a suite with separate bedroom. With a king bed, the bedroom was a little tight, but the suite itself was very spacious. There are plugs for all your electronics and technology everywhere!... More 

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Trenton K, General Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

Thank you so much for your wonderful review! It greatly pleases me to see how much you enjoyed your time with us! I thank you for taking the time to review our hotel and leave such kind words. We look forward to having you the next time your travel needs bring you to Austin! Sincerely, Trenton General Manager More 

County Durham, UK
Top Contributor
382 reviews 382 reviews
167 hotel reviews
283 helpful votes 283 helpful votes
4 of 5 stars Reviewed January 25, 2015

Stayed here for 4 nights when working in Austin. Had a one bedroom apartment with living room/kithcen, bedroom and bathroom. Slept well and all very comfortable. Breakfast is basic but tasty and complimentary. Not much going on in the evening here but its close to North by North West if you want a bit more atmosphere on a night. Handy... More 

Was this review helpful? Yes 1
Trenton K, Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

Thank you for taking the time to post a great review! I am happy to hear you enjoyed the spacious room as well as location in regards to the shopping centre. We look forward to having you again the next time your travel needs bring you to Austin! Sincerely, Trenton More 

Senior Contributor
23 reviews 23 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed December 6, 2014

Stayed during ACL and prior to arriving we revived an email stating they(Residence Inn)!were just completing a renovation project and my room selection might change. No issues with that and appreciated the email but that was not the only surprise. Once we arrived and checked in, immediately noticed the strong smell of paint in the hallways. Once in the room... More 

Was this review helpful? Yes 1
Trenton K, General Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

Thank you for taking the time to review our hotel. I want to offer my sincerest apologies for the renovation issues during your stay. Please know this was never our intention. We have since completed our 3 million dollar renovation and are getting great response from all of the new product! I would love the chance to lend an ear... More 

Grapevine, Texas
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 30, 2014

First time stay at this property. Staff was very friendly and helpful. The room was large, bed was comfortable and very clean. Enjoyed having a couch in the room and there were easy access plugs everywhere (for recharging electronics). Hotel provided a nice hot breakfast. I would stay here again.

Was this review helpful? Yes 1
Trenton K, General Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

Thank you for the wonderful review and great feedback! I am pleased to hear you enjoyed your stay with us! More 

Union City, California, United States
Contributor
19 reviews 19 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 26, 2014

It is sitting on a large plot of land and can be seen from the freeway (what is not large in Texas?). Plenty of parking. But you have to allow for some walking time to get out of the lot to get to any nearby restaurants. Wait til sunset before you hike out...this is Austin, Texas. You really have to... More 

Was this review helpful? Yes
Trenton K, General Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

Thank you for your review of our hotel. I am pleased to hear you enjoyed your stay with Marriott, however it seems you may possibly have the wrong hotel as we do not have any meeting space here. Sincerly, More 

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