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All 184 Austin hotels

Residence Inn Austin Northwest / Arboretum

3.0 of 5 Hotel   |   3713 Tudor Boulevard, Austin, TX 78759 (Northwest Austin)
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Ranked #77 of 184 hotels in Austin
A recent review
3 of 5 stars reviewed 3 weeks ago
Keena H Edina, mn
  • Reviews (96)
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96 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
Edina, mn
Contributor
12 reviews 12 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The staff are great and this hotel is conveniently located to restaurants. However, my son with allergies didn't stop sneezing. The room felt moist and was kind Of smelly. It just may be time for a remodel.

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naperville, illinois
Top Contributor
52 reviews 52 reviews
19 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed July 20, 2014

We just returned from a long weekend at this property. Although the hotel is undergoing renovations, the noise levels were minimal. A nice touch - was in each room, was a plastic hardhat and inside was a split of wine, chocolate, and tylenol with a cute note about the renovations. What nice touch!! This was our first time in Austin,... More

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Sayrveille
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 8, 2014

This was one of the better hotel in Austin Texas which has it's Value for Money. It has an Excellent Swimming pool and a very good Fitness Center. Also it has an excellent Sports Bar. I highly recommend people to go to this hotel when they are in Austin.

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Coatesville, Pennsylvania
Contributor
19 reviews 19 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 3, 2014

We were in town for my nephew's wedding and we were pleased with the room. I liked that it had a separate bedroom, so that my early rising husband can watch tv while I sleep in. I was surprised at the breakfast offerings. I expected pastries and bagels, but they provided scrambled eggs, a potato side dish and waffles shaped... More

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Austin, Texas
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed June 25, 2014

Though the service, staff, and amenities are all up to par with most Residence Inn hotels, the hotel itself is getting a little old, and dated when compared to newer properties. The breakfast offers some pastries, bagels, toast, waffles, and potatoes, which you really find at most residence inns across the U.S. Don't get me wrong the rooms are clean,... More

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GMRIAustinArboretum, Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

Dear grabamile, Thank you for taking the time to let us know about your stay! While we are thrilled to hear that you enjoyed our service with our staff and your clean room we are disappointed to hear the age of the hotel will deter you from another stay with us. Excitedly, we just kicked off our guestroom renovation today!... More

florida
Top Contributor
310 reviews 310 reviews
99 hotel reviews
104 helpful votes 104 helpful votes
5 of 5 stars Reviewed June 25, 2014

Just spent 3nights at this wonderful hotel. The staff were amongst the friendly staff I have encountered in many hotel stays. The rooms are very large and comfortable with a flat screen tv,coffee and even free popcorn Breakfast and the managers dinner hour were very good. The hotel is near major freeways which makes it easy to drive to Austin's... More

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Rockdale, Texas, United States
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 13, 2014

The staff at this hotel was extremely professional and helpful. However the room was not very clean and the bed was extremely uncomfortable. The location was excellent however I doubt that will be staying there again.

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GMRIAustinArboretum, General Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

Dear Dan R, First and foremost, thank you for taking the time to write a review regarding our property. We strive to ensure that every guest that stays with us has a perfect stay and we are very sorry that we did not achieve this during your stay. I would love a chance to speak with you in more detail... More

Omaha, Nebraska
Contributor
19 reviews 19 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 2, 2014

I was in Austin to run the 3M half marathon and chose the Residence Inn because it's within walking distance of the start line, and I'm a Marriott junky anyway. The breakfast room was just renovated and is very, very nice. The people at the guest check-in were all very friendly and outgoing. Each evening when I returned I had... More

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GMRIAustinArboretum, General Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

Dear Mr. Dolthack, We can't thank you enough for the review. Your evening conversations were with Ricky, one of our guest service representatives. We love to hear when guests talk about how great their stay was, especially how friendly our staff is as we are currently ranked in the top 5% of all Residence Inn by Marriotts in the world!... More

Cary, North Carolina, USA
Top Contributor
86 reviews 86 reviews
55 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed April 8, 2014 via mobile

I checked in and discussed local craft beer and the front desk gave me a free beer coupon to a local microbrewery, so a great start. The hotel had a cocktail event at the hotel later on with some good snacks and free low end beers. Still nice. The staff was friendly. Good stay!

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GMRIAustinArboretum, General Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

Dear Djrrossi, WOW! What a great review!! WE can't tell you how excited we were to read the review! We really appreciate your willingess to tell other guests about your stay! We can't wait to welcome you back to our hotel in the near future! At your service, David Bohac General Manager More

Fort Worth, Texas
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 7, 2014

There was not very much hot water for a shower in the morning. Hot water in the morning is just one of those basics that a hotel should have plenty of. Breakfast was not great, as the eggs and bacon were cold. The carpet in the room was pretty stained. The room was starting to look dated. Overall, I have... More

Was this review helpful? Yes 1
GMRIAustinArboretum, General Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

Dear M W, First and foremost the purpose of this follow up correspondence is simple but yet very important. Upon reading your recent review regarding your experience at our facility it is very clear that we fell below the standards that we like to provide each and every guest when they stay with us. I would love to speak with... More

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Additional Information about Residence Inn Austin Northwest / Arboretum

Address: 3713 Tudor Boulevard, Austin, TX 78759
Phone Number:
Location: United States > Texas > Austin > Northwest Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Austin Northwest / Arboretum 3*
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Also Known As:
Residence Inn Austin Northwest / Arboretum Hotel Austin
Austin Residence Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#50 Family Hotel in Austin #75 Business Hotel in Austin
Hotel Class
Official Description (provided by the hotel)
The Residence Inn Austin Northwest/Arboretum features an ideal location just off the Mopac Expressway and apartment style-suites that are 50% larger than standard hotel rooms. This great location offers guests easy access to Austin’s top destinations including 6th Street, Lake Travis, and the Domain. The pet-friendly suites are highlighted by separate living area and sleeping areas, a fully-equipped kitchen, and modern amenities including HD TVs and free WiFI. Start your day off in the brand new lobby with a free breakfast buffet offering a selection of healthy yogurts, scrambled eggs, and freshly made Belgian waffles, and unwind in the evenings with complimentary drinks and appetizers at the weekday social hour. Get in a workout in the 24-hour fitness center, maintain your active lifestyle with a game of basketball or tennis on the outdoor SportCourt, and soak in the sun in the afternoons with a relaxing swim in the outdoor pool. With a prime location and renovated amenities, the Residence Austin Northwest/Arboretum is among the best Arboretum hotels. ... more   less 
Number of rooms
84

Questions & Answers

Questions? Get answers from Residence Inn Austin Northwest / Arboretum staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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