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Residence Inn Austin Northwest / Arboretum

3.0 of 5 3713 Tudor Boulevard, Austin, TX 78759
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Residence Inn Austin Northwest / Arboretum
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Residence Inn Austin Northwest / Arboretum
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98 reviews from our community

Traveler rating
    40
    31
    14
    9
    4
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30
9
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41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chennai (Madras), India
Senior Contributor
45 reviews 45 reviews
24 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 9, 2014

I stayed in this hotel for two weeks from aug 24th till sep 7th 2014. They provided me accommodation in the newly renovated 3rd floor and the room was very cosy and comfortable. The Air conditioner was very silent and efficient. The kitchenette was fulfilling my requirement. The hot breakfast provided in the morning, of course did not have much... More

Was this review helpful? Yes 1
Trenton K, General Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

Thank you for your wonderful review! We are pleased to hear you enjoyed your stay! Hope to see you again soon! More

Dallas, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed September 7, 2014

Renovations are underway and we were fortunate to stay in a newly renovated one bedroom. It was beautifully done! Furnishings are great for business with plugs and surfaces generously supplied. The bathroom lighting is great as well as the finishes. Overall, a great stay in a beautiful environment. We will definitely stay again.

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Trenton K, General Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

We are so happy you enjoyed our beautiful renovations! Thank you for your review! More

Edina, mn
Contributor
15 reviews 15 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 9, 2014

The staff are great and this hotel is conveniently located to restaurants. However, my son with allergies didn't stop sneezing. The room felt moist and was kind Of smelly. It just may be time for a remodel.

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Trenton K, General Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

Thank you for taking the time to review our hotel. I do apologize that your stay was less than amazing. I am happy to say that we are just two weeks away from wrapping up our full hotel renovation. Please give us another try the next time your travel needs bring you to Austin! Trenton More

naperville, illinois
Top Contributor
53 reviews 53 reviews
20 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed July 20, 2014

We just returned from a long weekend at this property. Although the hotel is undergoing renovations, the noise levels were minimal. A nice touch - was in each room, was a plastic hardhat and inside was a split of wine, chocolate, and tylenol with a cute note about the renovations. What nice touch!! This was our first time in Austin,... More

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Sayrveille
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 8, 2014

This was one of the better hotel in Austin Texas which has it's Value for Money. It has an Excellent Swimming pool and a very good Fitness Center. Also it has an excellent Sports Bar. I highly recommend people to go to this hotel when they are in Austin.

Was this review helpful? Yes 1
Coatesville, Pennsylvania
Senior Contributor
22 reviews 22 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 3, 2014

We were in town for my nephew's wedding and we were pleased with the room. I liked that it had a separate bedroom, so that my early rising husband can watch tv while I sleep in. I was surprised at the breakfast offerings. I expected pastries and bagels, but they provided scrambled eggs, a potato side dish and waffles shaped... More

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Austin, Texas
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed June 25, 2014

Though the service, staff, and amenities are all up to par with most Residence Inn hotels, the hotel itself is getting a little old, and dated when compared to newer properties. The breakfast offers some pastries, bagels, toast, waffles, and potatoes, which you really find at most residence inns across the U.S. Don't get me wrong the rooms are clean,... More

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GMRIAustinArboretum, Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

Dear grabamile, Thank you for taking the time to let us know about your stay! While we are thrilled to hear that you enjoyed our service with our staff and your clean room we are disappointed to hear the age of the hotel will deter you from another stay with us. Excitedly, we just kicked off our guestroom renovation today!... More

florida
Top Contributor
377 reviews 377 reviews
110 hotel reviews
141 helpful votes 141 helpful votes
5 of 5 stars Reviewed June 25, 2014

Just spent 3nights at this wonderful hotel. The staff were amongst the friendly staff I have encountered in many hotel stays. The rooms are very large and comfortable with a flat screen tv,coffee and even free popcorn Breakfast and the managers dinner hour were very good. The hotel is near major freeways which makes it easy to drive to Austin's... More

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Rockdale, Texas, United States
Contributor
11 reviews 11 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed June 13, 2014

The staff at this hotel was extremely professional and helpful. However the room was not very clean and the bed was extremely uncomfortable. The location was excellent however I doubt that will be staying there again.

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GMRIAustinArboretum, General Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

Dear Dan R, First and foremost, thank you for taking the time to write a review regarding our property. We strive to ensure that every guest that stays with us has a perfect stay and we are very sorry that we did not achieve this during your stay. I would love a chance to speak with you in more detail... More

Omaha, Nebraska
Contributor
19 reviews 19 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 2, 2014

I was in Austin to run the 3M half marathon and chose the Residence Inn because it's within walking distance of the start line, and I'm a Marriott junky anyway. The breakfast room was just renovated and is very, very nice. The people at the guest check-in were all very friendly and outgoing. Each evening when I returned I had... More

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GMRIAustinArboretum, General Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

Dear Mr. Dolthack, We can't thank you enough for the review. Your evening conversations were with Ricky, one of our guest service representatives. We love to hear when guests talk about how great their stay was, especially how friendly our staff is as we are currently ranked in the top 5% of all Residence Inn by Marriotts in the world!... More

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Additional Information about Residence Inn Austin Northwest / Arboretum

Address: 3713 Tudor Boulevard, Austin, TX 78759
Location: United States > Texas > Austin > Northwest Austin
Price Range (Based on Average Rates): $
Hotel Class:3 star — Residence Inn Austin Northwest / Arboretum 3*
Number of rooms: 84
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Also Known As:
Residence Inn Austin Northwest / Arboretum Hotel Austin
Austin Residence Inn

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