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Residence Inn Austin Northwest / Arboretum

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3713 Tudor Boulevard, Austin, TX 78759
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Residence Inn Austin Northwest / Arboretum
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Residence Inn Austin Northwest / Arboretum
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115 reviews from our community

Traveler rating
    45
    41
    15
    10
    4
See reviews for
34
13
10
48
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Antonio
Top Contributor
70 reviews 70 reviews
25 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Arrived for a family gathering and stayed two days. Requested a two bedroom suite for 4 adults and two teens. Got a room with connecting bedrooms. This was a really good option for us because hubby and and I are early risers so were able to leave through are own entrance without bothering the rest. Another plus is that the... More 

Was this review helpful? Yes
Trenton K, General Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

Thank you for taking the time to leave a review! We appreciate the feedback! I apologize again that you had some issues with noise your first night! Glad that we were able to take care of you! We look forward to having you again the next time you are in Austin! Trenton More 

Weatherford, Texas
Top Contributor
170 reviews 170 reviews
30 hotel reviews
118 helpful votes 118 helpful votes
3 of 5 stars Reviewed 3 weeks ago

All of the staff except one front desk staffer were very helpful and nice. The suite was typical RI two bedroom suite. Very clean. The breakfast was again typical RI. It would have been a great stay except for one issue. I always request low floor rooms. Since I booked over three months ahead, I expected a low floor room.... More 

Was this review helpful? Yes
Trenton K, General Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

Thank you for taking the time to post a review of our hotel. I apologize that we were not able to fully live up to your expecation. Please know that this was never our intention. I would love to connect with you and further discuss your concerns and your stay with us. Please feel free to reach out to me... More 

Half Moon Bay, California, United States
Top Contributor
116 reviews 116 reviews
20 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed April 6, 2015

I would seriously have given them a 5 if the hotel had a better sign to find it at 2am. The hotel room is very clean, they have a nice desk to work from and the hotel room had a cute little towel animal on the bed, nice touch Residence Inn. Also something I have not seen in any other... More 

Was this review helpful? Yes
Trenton K, General Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

Thank you for the great review! I am happy to hear you enjoyed your stay with us! I do apologize though that you had trouble finding us in the middle of the night. Thank you again for your feedback! More 

florida
Top Contributor
115 reviews 115 reviews
17 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed March 31, 2015

Great location, only 15 minutes from downtown, close to plenty of shops and restaurants nearby. Spacious room with separate bedroom and pullout sofa for our son. Good price made this all around a winner for us.

Was this review helpful? Yes
Trenton K, General Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

Thank you for taking the time to leave a great review! I am so pleased to hear you enjoyed your stay with us! We look forward to having you again in the future! Trenton More 

Contributor
12 reviews 12 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 2, 2015

This was a great hotel, free parking, wifi and breakfast all included in the rooms. The rooms were clean and spacious. Within walking distance of various restaurants, as well as being easy to access from the highway.

Was this review helpful? Yes
Trenton K, General Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

Thank you for taking the time to review our hotel! I am pleased to hear you enjoyed your stay and our location! More 

El Paso, Texas
Top Contributor
50 reviews 50 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed March 1, 2015

We were greeted by friendly staff and had a quick check-in. Clean and nicely decorated room on the 3rd floor. NIce breakfast buffet. We were on the third floor between the 2 entry areas. It was quiet.

Was this review helpful? Yes
Trenton K, General Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

I am so pleased to hear about your great stay! Thank you for taking the time to post and review to share it with us! Please come see us again the next time you are in Austin! More 

Houston, TX
Contributor
11 reviews 11 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 23, 2015

Stayed here on business trip for 1 night. Furnishings were clean, design of suite was modern and quite spacious. All amenities were supplied ( dish soap, paper towels, plates,etc). This location also featured a managers reception from 5:30-7:30pm with fajitas and wine. Great location, great service, clean, quiet, comfortable and ideally located.

Was this review helpful? Yes
Trenton K, General Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

Thank you for the wonderful review! I am so pleased to hear you enjoyed your stay with us! We look forward to having you again in the future! More 

Senior Contributor
23 reviews 23 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 16, 2015

We enjoyed our newly renovated, one bedroom suite. It was perfect for our family of four. The complementary breakfast was great. The staff was friendly. The hotel was clean and in a good location. This is one of the nicest Residence Inns we have stayed in.

Was this review helpful? Yes
Trenton K, General Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

Thank you for the wonderful review! I am so pleased to hear that you enjoyed your time with us! We look forward to having you again in the future! More 

Columbia, Maryland
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 11, 2015

My husband, adult daughter and myself stayed for 4 nights in one of the newly renovated 2 bedroom, 2 bath suites for an extended family gathering. The suite itself was very attractively furnished as well as very clean. There were numerous charging stations, the linens/towels were of good quality, the vanity was wide with very good lighting and separate from... More 

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Trenton K, General Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

Thank you for your outstanding review! It was such a pleasure having you and your group stay with us. I do apologize again for the AC issue, but I am glad we were able to quickly correct this for you! We hope to see you again should your travel needs bring you to Austin! Sincerely Trenton More 

TX
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 3, 2015

Just stayed one night on a business trip. The hotel is upscale, with wonderful rooms and nice public areas. Everything seemed to be immaculately clean. I was in a suite with separate bedroom. With a king bed, the bedroom was a little tight, but the suite itself was very spacious. There are plugs for all your electronics and technology everywhere!... More 

Was this review helpful? Yes
Trenton K, General Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

Thank you so much for your wonderful review! It greatly pleases me to see how much you enjoyed your time with us! I thank you for taking the time to review our hotel and leave such kind words. We look forward to having you the next time your travel needs bring you to Austin! Sincerely, Trenton General Manager More 

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