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Residence Inn Austin Northwest / Arboretum

3.0 of 5 3713 Tudor Boulevard, Austin, TX 78759
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Residence Inn Austin Northwest / Arboretum
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Residence Inn Austin Northwest / Arboretum
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104 reviews from our community

Traveler rating
    41
    35
    14
    10
    4
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30
12
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44
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Contributor
15 reviews 15 reviews
8 hotel reviews
2 of 5 stars Reviewed 1 week ago

Stayed during ACL and prior to arriving we revived an email stating they(Residence Inn)!were just completing a renovation project and my room selection might change. No issues with that and appreciated the email but that was not the only surprise. Once we arrived and checked in, immediately noticed the strong smell of paint in the hallways. Once in the room... More 

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Trenton K, General Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

Thank you for taking the time to review our hotel. I want to offer my sincerest apologies for the renovation issues during your stay. Please know this was never our intention. We have since completed our 3 million dollar renovation and are getting great response from all of the new product! I would love the chance to lend an ear... More 

Grapevine, Texas
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First time stay at this property. Staff was very friendly and helpful. The room was large, bed was comfortable and very clean. Enjoyed having a couch in the room and there were easy access plugs everywhere (for recharging electronics). Hotel provided a nice hot breakfast. I would stay here again.

Was this review helpful? Yes
Trenton K, General Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

Thank you for the wonderful review and great feedback! I am pleased to hear you enjoyed your stay with us! More 

Union City, California, United States
Contributor
13 reviews 13 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It is sitting on a large plot of land and can be seen from the freeway (what is not large in Texas?). Plenty of parking. But you have to allow for some walking time to get out of the lot to get to any nearby restaurants. Wait til sunset before you hike out...this is Austin, Texas. You really have to... More 

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Trenton K, General Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

Thank you for your review of our hotel. I am pleased to hear you enjoyed your stay with Marriott, however it seems you may possibly have the wrong hotel as we do not have any meeting space here. Sincerly, More 

Kitty Hawk, North Carolina
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 11, 2014

I have been to some Residence Inn hotels that have seen better days. This one is either new or recently updated. The room was very clean and fresh looking. The staff was very friendly and got me checked in very quickly (I am Marriott Elite member, not sure if that helped expedite the process). I asked for a room away... More 

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Trenton K, General Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

Thank you for taking the time to write a review! I am happy to see you enjoyed our brand new renovated rooms and that you received great service! I do apologize for the issues you experienced in our lobby and market, this was never our intention. I will follow up immediately. I would love the opportunity to connect and lend... More 

Vega Alta, Puerto Rico
Top Contributor
56 reviews 56 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed November 11, 2014 via mobile

Stayed at this property for a weekend to attend an event in Austin. We chose it because of the rate available for the weekend and because we were looking for a Marriott property. The property is designed for long term stays and is in good shape. The rooms are spacious enough. If you are going to be visiting Austin you... More 

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Trenton K, General Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

Thank you for the review! I am pleased to see you enjoyed your stay with us! More 

Dallas, Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 11, 2014

Hi Stayed here for Dell World convention. Location is OK, the in and out is not as convenient probably as the other one on I 35. Room was nice and renovated. Had some noise issues with guest above me on third floor walking around.

Was this review helpful? Yes
Trenton K, General Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

Thank you for the feedback and taking the time to write a review! I am glad to hear you enjoyed your brand new rooms! I apologize for any noise you may have experienced during your stay, please know this was never our intention. Thank you again! More 

Chennai (Madras), India
Senior Contributor
45 reviews 45 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed September 9, 2014

I stayed in this hotel for two weeks from aug 24th till sep 7th 2014. They provided me accommodation in the newly renovated 3rd floor and the room was very cosy and comfortable. The Air conditioner was very silent and efficient. The kitchenette was fulfilling my requirement. The hot breakfast provided in the morning, of course did not have much... More 

Was this review helpful? Yes 1
Trenton K, General Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

Thank you for your wonderful review! We are pleased to hear you enjoyed your stay! Hope to see you again soon! More 

Dallas, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed September 7, 2014

Renovations are underway and we were fortunate to stay in a newly renovated one bedroom. It was beautifully done! Furnishings are great for business with plugs and surfaces generously supplied. The bathroom lighting is great as well as the finishes. Overall, a great stay in a beautiful environment. We will definitely stay again.

Was this review helpful? Yes
Trenton K, General Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

We are so happy you enjoyed our beautiful renovations! Thank you for your review! More 

Edina, mn
Contributor
15 reviews 15 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 9, 2014

The staff are great and this hotel is conveniently located to restaurants. However, my son with allergies didn't stop sneezing. The room felt moist and was kind Of smelly. It just may be time for a remodel.

Was this review helpful? Yes
Trenton K, General Manager at Residence Inn Austin Northwest / Arboretum, responded to this review

Thank you for taking the time to review our hotel. I do apologize that your stay was less than amazing. I am happy to say that we are just two weeks away from wrapping up our full hotel renovation. Please give us another try the next time your travel needs bring you to Austin! Trenton More 

naperville, illinois
Top Contributor
57 reviews 57 reviews
21 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed July 20, 2014

We just returned from a long weekend at this property. Although the hotel is undergoing renovations, the noise levels were minimal. A nice touch - was in each room, was a plastic hardhat and inside was a split of wine, chocolate, and tylenol with a cute note about the renovations. What nice touch!! This was our first time in Austin,... More 

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Additional Information about Residence Inn Austin Northwest / Arboretum

Address: 3713 Tudor Boulevard, Austin, TX 78759
Location: United States > Texas > Austin > Northwest Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Austin Northwest / Arboretum 3*
Number of rooms: 84
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Also Known As:
Residence Inn Austin Northwest / Arboretum Hotel Austin
Austin Residence Inn
Hotel Style:
#52 Family Hotel in Austin
#68 Business Hotel in Austin

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