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All 185 Austin hotels

Residence Inn Austin South

3.0 of 5 Hotel   |   4537 South IH-35, Austin, TX 78744 (South Austin)
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Ranked #49 of 185 Hotels in Austin
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 3 days ago
chicago888 Chicago, Illinois
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111 reviews from our community

Traveler rating
    52
    36
    15
    4
    4
See reviews for
37
12
11
34
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chicago, Illinois
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Nice people here at the Residence Inn Austin South. At first it was hard to find the place because even enter the address Google Map took us to the one in Round Rock, very confusing. The front desk at the Round Rock nicely told us it was wrong hotel but willing to offer us a room at their property if... More

Was this review helpful? Yes
Top Contributor
50 reviews 50 reviews
18 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is my second stay at this property. I last stayed at this property about 3 years ago for one night and I had a pleasant experience then so thought I would give it another try. I had a three night stay this time and had a chance to review the amenities a little more closely this time. As other... More

Was this review helpful? Yes
Amy S, General Manager at Residence Inn Austin South, responded to this review

Greetings, Thank you for taking the time to complete a review of our property through Trip Advisor. I am glad you chose to stay with us again while visiting Austin for your second time. Our team prides themselves in taking care of every guest and providing top notch customer service. As you mentioned, our shuttle does run every day from... More

Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had some water damage in our home and had to leave for two weeks. We stayed at Residence Inn Marriott South in their two-bedroom apartment for those two weeks. I can't say enough about the staff at this hotel. They made us feel so at home. Ernesto always greeted us with a smile on his face and a "welcome... More

Was this review helpful? Yes
Amy S, General Manager at Residence Inn Austin South, responded to this review

Greetings, Thank you for taking the time to complete a review of our property through Trip Advisor. I am terribly sorry that you had to leave your home due to water damage for 2 weeks, but I am glad we were able to assist in your time of need. Our 2-bedroom suite is spacious and comfortable, so I am glad... More

Rochester, NY
2 reviews
1 of 5 stars Reviewed 3 weeks ago

I am a very frequent traveler to many locations globally. I probably average around 50 nights in a hotel per year. This trip was for personal reasons and I was with my family. Four total. Really just needed a place to sleep in South Austin area and was hoping to avoid the expense of downtown Austin. There were four of... More

Was this review helpful? Yes
Chris H, General Manager at Residence Inn Austin South, responded to this review

Greetings, Thank you so much for reaching out to me about your stay. Being a guest who travels as many nights a year as you do, we truly value your opinion. Let me apologize though for the fact that you experienced higher than usual noise in your room. We take great efforts to ensure that our guests have a comfortable... More

Buffalo, New York
Top Contributor
52 reviews 52 reviews
35 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed at the Residence Inn Austin South for business for 5 nights in September. I would normally try to stay downtown but could not find a Marriott at the Government rate downtown. I am a Marriott Platinum member so I try to stay at Marriott’s wherever I go. This hotel is a great alternative to staying downtown. What makes this... More

Was this review helpful? Yes
Amy S, General Manager at Residence Inn Austin South, responded to this review

Greetings, Thank you so much for taking time to complete a review about your stay at the Residence Inn Austin South. I am glad we were able to accommodate you while you were in Austin on business. Your loyalty to Marriott is very much appreciated as a Platinum member! I am pleased you were able to enjoy all the amenities... More

Fort Worth, Texas
2 reviews
5 of 5 stars Reviewed 4 weeks ago

My daughter was recently married in a venue just south of Austin, TX. Prior to the wedding a number of rooms at the Residence Inn South were set aside for many of the wedding party, at a reasonable rate I might add. A week or so before the event I spoke with the Sales Manager Steve Christakos to verify and... More

Was this review helpful? Yes
Chris H, General Manager at Residence Inn Austin South, responded to this review

Greetings, First congratulations!!!! What a great time to be able to celebrate the marriage of your daughter, and the gaining of a new member to your family. We were so glad we were able to be a part of it. We are truly honored that you and your guests choose our location for your lodging needs, and even more excited... More

Raleigh, North Carolina
Top Contributor
180 reviews 180 reviews
39 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Arrived just about midnight, but was greeted with a warm, welcoming smile. Room clean and comfortable. Breakfast good. Girl at desk when we were leaving thanked us for staying, again with a smile. Here only one night, but a pleasant stay.

Was this review helpful? Yes
Chris H, General Manager at Residence Inn Austin South, responded to this review

Greetings, Thank you so much for taking the time to complete the review of our hotel. Our team strives for excellence to ensure our guests have a great stay and based on your comments our, hard work paid off. You do have a choice and we appreciate you choosing our hotel for your travel needs in Austin. We always appreciate... More

Austin, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

Me and my family were forced out of our home for almost 3 weeks due to leak in foundation and having to get all new plumbing in our home. We truly enjoyed our stay and were made to feel very welcome from all the front desk staff to Analise in the dining room. Not only was the service excellent but... More

Was this review helpful? Yes
Chris H, General Manager at Residence Inn Austin South, responded to this review

Greetings, Thank you for taking the time to complete a review of our property. I am terribly sorry that you were forced out of your home due to plumbing and foundations issues, but I am glad we were able to assist in your time of need. A home away from home is our overall goal for our guests to feel... More

Fair Oaks Ranch, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

We stayed there for a surprise birthday party - the staff was excellent, the suite was nice and clean and could accommodate our family, as well as having family there for the surprise! Linda took care of us most of the time -- immediate action when we needed something! I cannot stress enough, the friendly staff and how they went... More

Was this review helpful? Yes
Chris H, General Manager at Residence Inn Austin South, responded to this review

Greetings, Thank you for taking time to complete a survey on your recent trip to Austin. I am very happy to read your comments, specifically around our guest service. Our team strives to provide exceptional service along with a clean, comfortable room with all the amenities for our guests to enjoy. I am glad that we met all of your... More

Waterloo, Canada
Top Contributor
76 reviews 76 reviews
29 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Spent 6 days at this property and it felt like home. Marriott does it again! The staff is fabulous, the venue convenient to downtown and the rates very reasonable. Spacious rooms, a great hot breakfast and a convenient, frequent shuttle to downtown (about 10-15 minutes away). Everyone at the property was very friendly and more than happy to help in... More

Was this review helpful? Yes
Chris H, General Manager at Residence Inn Austin South, responded to this review

Greetings, Thank you for taking the time to share your recent experience with us of our location. We truly value feedback and I can guarantee our team will be pleased that we exceeded your expectations of being ‘Clean and Friendly’ which is something we pride ourselves on as a team. It gives me great pleasure to hear that you thoroughly... More

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Additional Information about Residence Inn Austin South

Address: 4537 South IH-35, Austin, TX 78744
Location: United States > Texas > Austin > South Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Austin South 3*
Number of rooms: 66
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Also Known As:
Residence Inn Austin South Hotel Austin
Austin Residence Inn

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