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All 183 Austin hotels

Residence Inn Austin South

3.0 of 5 Hotel   |   4537 South IH-35, Austin, TX 78744 (South Austin)
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78%
Ranked #52 of 183 hotels in Austin
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed today
Virginia N Normal, Illinois
  • Overview
  • Reviews (90)
  • Photos (47)
  • Amenities
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  • Room tips (24)
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90 people have reviewed this hotel

Traveler rating
    40
    31
    12
    4
    3
See reviews for
29
11
10
26
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • German first
  • Any
English first
Normal, Illinois
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed today NEW

We recently spent 5 nights here and were so impressed with the staff's friendliness, helpfulness and overall pleasant attitude. Our room was very clean, including the drawers in the nightstand and dresser! The managers reception each weekday evening from 6 to 7:30 was terrific. The food was outstanding and the lobby area was roomy and bright. Breakfast was just as... More

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Riesel, Texas
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

I have stayed here two weeks non-consecutive in July for business and have been very happy with my stay. The staff were very friendly, rooms were very clean, very nice kitchens, very comfortable beds and clean sheets. The hotel looks like it has recently been remodeled with fresh paint, carpet and tile. If I had to say anything negative, it... More

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New York City, New York
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Linda was incredible in assisting us with our travel in Austin, as our plans changed many times during a short stay, but she personally followed up with us to make sure we had what we needed. The free breakfast was very good (Texas-shaped waffles!) and the room was great. This hotel also has a pool and half-court basketball which was... More

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Chris H, General Manager at Residence Inn Austin South, responded to this review

Greetings, Thank you for taking the time to complete a review of your most recent stay at the Residence Inn Austin South. We are truly appreciative of your kind words regarding our hotel and especially the personal recommendation of working with Linda. She is an excellent associate and we receive multiple compliments on her service. What we desire from all... More

Chicago, Illinois
2 reviews
4 of 5 stars Reviewed 2 weeks ago

This is a very nice hotel, typical of other Residence Inns, which are great for longer term stays. We stayed for 4 days in June when there was a problematic "beetle migration". The way the staff handled this was excellent. We were moved to a higher floor where there was no problem. The hotel and our rooms were very clean.... More

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Chris H, General Manager at Residence Inn Austin South, responded to this review

Greetings, Thank you so much for the review on TripAdvisor. As you mentioned in your stay we are great for long term stays. Our Residence Inn all-suite hotel offer spacious studio, 1- and 2-bedroom suites with room to eat, work, and dream. Our suites are designed to provide extended stay travelers with everything they need to thrive on long stays.... More

Washington DC, District of Columbia
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hotel is not within walking distance of any restaurants or groceries store. I stayed here for one week. The inn is in need for updating . One elevator, kind of scary to ride., so I took the stairs even with luggage. It's equipped with a stove full size refrigerator, and you can write a groceries list and the staff will... More

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Chris H, General Manager at Residence Inn Austin South, responded to this review

Greetings, First of all Thank you for taking the time to share your feedback with us on Trip advisor it is much appreciated. To address some of the great points you made we are happy to share the following with you: * Although we do not have a varied selection of restuarants in the immediate area we do actually have... More

Jackson, Mississippi
1 review
4 of 5 stars Reviewed 3 weeks ago

The staff was wonderful - so helpful and very professional! Our accommodations were the perfect home for my husband and I, our daughters, son-in-law and 2 month grandson. We had plenty of room in the 2 bedroom to relax as well as welcome friends and family to see the new baby. Location is perfectly situated, convenient to airport and to... More

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Chris H, General Manager at Residence Inn Austin South, responded to this review

Greetings, Thank you so much for taking the time to review us on TripAdvisor. As you mentioned, our 2 Bedroom Suite is a great option for families as it gives you plenty of room to relax and with the additional bathroom it makes getting ready for the day much easier. We are convenientely located off of IH-35 and 290 which... More

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 13, 2014

Very courteous, professional staff (especially guy working evening of June 8). Lobby updated & fresh, with apples & cookies available. Nice breakfast. Corridors & rooms rather dim & in need of updating. A beetle migration problem in Austin resulted in my waking up to a live bug in my bed! Left a dress behind which manager found & is shipping... More

Was this review helpful? Yes
Chris H, General Manager at Residence Inn Austin South, responded to this review

Greetings, Thank you for taking the time to review our hotel on TripAdvisor. I am thrilled to hear our staff was courteous and professional. We pride ourselves on being one of the friendliest hotels in Austin and I am glad our pursuit of that goal was evident by you. As you mentioned in your review, we do have complimentary apples... More

columbus oh
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed May 19, 2014

Won the hotel on Priceline. Was allowed to check in early which is a big plus. Front desk was super accommodating the whole stay. Breakfast was very good and a nice selection. It was never crowded. Room was nice--kitchen looked to recently upgraded. Bathroom was very small. It is in a cluster of 5 Marriott properties and they share services.... More

Was this review helpful? Yes
Chris H, General Manager at Residence Inn Austin South, responded to this review

Greetings, Thank you for taking the time to post a review of your stay on Tripadvisor. I am thrilled to hear you enjoyed your stay with us. Our staff is our crowing jewel - thank you so much for posting your lovely comments. We are blessed to have a team of individuals who strive to not only meet, but exceed... More

West Sussex, England
Top Contributor
58 reviews 58 reviews
57 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed May 5, 2014

This hotel is not in a particularly attractive location, as it is near a very busy freeway, and the swimming pool has been built on this side. The pool is very small and looks in need of attention. They have concreted over the whirlpool, which is a big mistake! The rooms are the usual Residence Inn ones. Breakfast was good... More

Was this review helpful? Yes
Chris H, General Manager at Residence Inn Austin South, responded to this review

Greetings, Thank you for taking the time to give us a review on Trip Advisor, it means a lot to me and the team. I will be more than happy to share your comments with Emily and the entire staff here at the hotel, I know how much they will appreciate that you took time out of your day to... More

Los Angeles, California
Top Contributor
58 reviews 58 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed April 12, 2014

Stayed here for a long weekend, meeting family members from out of town... First of all, it took 5 phone calls on a Friday night to get anyone to answer the front desk phone. I let it ring at least 10 times, each time. Then, when someone finally picked up, I was put on hold & the person never returned...... More

Was this review helpful? Yes
Chris H, General Manager at Residence Inn Austin South, responded to this review

Greetings, Thank you for taking the time to provide us feedback from your recent stay with us. We strive to provide world class guest service and a quality product that the Marriott name represents; your input is invaluable to that end. I sincerely apologize for the frustration you experienced at our hotel during your most recent stay. Please let me... More

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Additional Information about Residence Inn Austin South

Address: 4537 South IH-35, Austin, TX 78744
Phone Number:
Location: United States > Texas > Austin > South Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Austin South 3*
Reservation Options:
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Also Known As:
Residence Inn Austin South Hotel Austin
Austin Residence Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#18 Green Hotel in Austin #41 Family Hotel in Austin #52 Spa Hotel in Austin #66 Business Hotel in Austin
Hotel Class
Official Description (provided by the hotel)
The newly renovated Residence Inn Austin South is within driving distance to many of the area's attractions, including the unique ambiance of 6th Street, the excitement of the University of Texas and Longhorn football, and Austin's Town Lake with miles of hiking and biking trails. All suites have fully equipped kitchens and separate living and sleeping areas. The property also features high-speed Internet Access, complimentary breakfast and evening reception, outdoor pool, fitness room, and is even pet-friendly. ... more   less 
Number of rooms
66

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