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Residence Inn Austin South

#50 of 191 Hotels in Austin
Certificate of Excellence
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4537 South IH-35, Austin, TX 78744
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Residence Inn Austin South
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142 Reviews from our TripAdvisor Community

Traveler rating
    70
    44
    18
    5
    5
See reviews for
48
16
13
44
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (142)
  • Mar-May only
    (35)
  • Jun-Aug only
    (42)
  • Sep-Nov only
    (40)
  • Dec-Feb only
    (25)
All months
Austin, Texas
1 review
5 of 5 stars Reviewed yesterday NEW

The facilities were immaculate, the services were exceptional. Olga & Aneliz’s smiling faces at each breakfast made it hard to leave! Their customer service was simply extraordinary. Special thanks to Tom as well for always being friendly and available!

Was this review helpful? Yes
Dallas, Texas
1 review
5 of 5 stars Reviewed 6 days ago NEW

I recently stayed at Residence Inn Austin South. My stay was for 21 days and during this time I got to now all the staff including the management team. All of the people her are great friendly and always willing to help. There was plenty of variety for breakfast and there social in the evening rocked. The BBQ works great... More 

Was this review helpful? Yes
Austin, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

I have been displaced from my home due to water issues for three weeks. I am warmly addressed leaving and returning by staff fdaily. My room is super refreshed daily when I return. Some of the other residents and I cook on the grill a few nights a week. The breakfast is awesome and I have enjoyed the meet and... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 weeks ago

Room was ready when arriving at the hotel. Clean linens, towels, sheets. Very nice and accommodating staff. Breakfast was very good. There was not any loud conversations or music in the hallways or other rooms.

Was this review helpful? Yes
Amy S, General Manager at Residence Inn Austin South, responded to this review

Michael- Thank you for taking time to review our hotel through Trip Advisor! Our dedicated team strives to ensure every guest can have a relaxing, fun stay whether they're with their family or traveling on business. More 

Topeka, Kansas
1 review
3 of 5 stars Reviewed 4 weeks ago

All that was done was make the bed and give clean towels. However, by the third day we had no toilet paper or washclothes; called operator, they would get us some. The ones we initially got were not even washclothes, just rags that were cut from towels and were frayed. The front door was being worked on so we never... More 

Was this review helpful? Yes
Melbourne Beach, Florida
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very nice property. It looked really small when we pulled in, but turns out it worked perfectly for our extended week of eating/drinking/sightseeing/listening to music all around Austin. Starting from the moment we checked in w/Desirae, and then throughout our daily interactions w/Tom at the front desk, we felt very welcome the entire time we were here. Lots of smiles,... More 

Was this review helpful? Yes
Austin, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

Friendly, clean and great fresh cookies :-)My company had trouble picking up the tab, the friendly staff helped get the problems solved. They have a free shuttle to the heart of the city. Use google the shuttle saves money on parking.

Was this review helpful? Yes
Amy S, General Manager at Residence Inn Austin South, responded to this review

KW, We are so happy to hear you enjoyed our staff, rooms and freshly baked cookies daily! Our daily, complimentary shuttle is a great amenity to take advantage of if you are going downtown! We hope to see you soon when you return back to Austin! More 

Layton, Utah
Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed May 17, 2015

Marriott normally provides some of the best accommodations available. The staff at this hotel was superb. They went well beyond to meet or exceed our expectations. However, our initial impression of the hotel was not favorable. The front door was broken (mechanical) and was missing the handle. The room was acceptable, but appeared not to have been updated for a... More 

Was this review helpful? Yes
Amy S, General Manager at Residence Inn Austin South, responded to this review

Scotty4u, Thank you for taking the time to review our hotel on Trip Advisor. I am glad to hear that our staff went above and beyond to meet your expectations. We are currently getting our front doors replaced with new sliding glass doors and have re-upholstered our furniture in the breakfast area. I appreciate you bringing this to our attention... More 

Houston, Texas
1 review
5 of 5 stars Reviewed April 28, 2015

Awesome Front desk Staff, great freshly prepared breakfast and snacks (you can say Dinner with Drinks from Mon-Thu), and friendly Room Service; plenty of Parking; clean GYM; nice relaxing area; clean swimming pool. For those of you who have Pets this is Pet Friendly too :) Always welcoming guests with a big smile.

Was this review helpful? Yes
Amy S, General Manager at Residence Inn Austin South, responded to this review

Sivaram, Thank you for taking time to review our hotel on TripAdvisor! Its been wonderful hosting you at the Residence Inn & getting to know you during your time in Austin. I will be sure to pass on your positive feedback to the team. Have a great week! More 

1 review
4 of 5 stars Reviewed April 20, 2015 via mobile

We chose this hotel based on the positive reviews and user submitted photographs. Location wise, it's right off of 35 and near other hotels so it wasn't too hard to get to. The hotel overall is very clean and well kept, everything seemed to be recently renovated. Our room was on the third floor away from the highway and it... More 

Was this review helpful? Yes
Amy S, General Manager at Residence Inn Austin South, responded to this review

Suzie T, We appreciate your kind words in regards to your recent stay with us at the Residence Inn Austin South! We are located just miles from downtown and our hot breakfast buffet has a variety of food for everyone. We would love to have you back next time you are in Austin! More 

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