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Residence Inn Austin South

3.0 of 5 Hotel   |   4537 South IH-35, Austin, TX 78744 (South Austin)
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78%
Ranked #52 of 184 Hotels in Austin
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
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100 reviews from our community

Traveler rating
    45
    33
    15
    4
    3
See reviews for
32
11
11
30
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • German first
  • Any
English first
Top Contributor
143 reviews 143 reviews
27 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed 1 week ago

I had a good stay at this property. I would not say great for several reasons, including the loud creaking in the floors when walking (we had a 2nd floor suite), seemingly very thin walls, and the aged interior and exterior. The breakfast set up was very nice, however, and well stocked. The staff were Excellent (5 of 5 stars... More

Was this review helpful? Yes
Chris H, General Manager at Residence Inn Austin South, responded to this review

Greetings, Thank you for completing a review on your recent stay at the Residence Inn Austin South, we always appreciate receiving feedback. We pride ourselves on providing exceptional guest service and based off your comments, our service met your expectations. Let me apologize thought for the fact that you experienced higher than usual noise in your room. We take great... More

Contributor
14 reviews 14 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

I love the Marriott brands. I have high standards for every hotel and this one is just average. It needs updates in the rooms and a remodeling. Good people but hotel is definitely "old" showing. I think many people enjoy this for a the rate.

Was this review helpful? Yes
Chris H, General Manager at Residence Inn Austin South, responded to this review

Greetings, Thank you for reaching out to tell me about your experience with us. I am pleased to hear the kind words regarding our staff; it is very important to us that our people make you feel welcome and assist you in being as comfortable as possible. While I am very happy to hear that our staff was very accommodating... More

Houston, Texas, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I didn't know what to expect honestly when I bid for a last minute room on Priceline.com. Needless to say I was more than pleased and would recommend this hotel to anyone traveling to Austin. Directly next to the freeway allows easy access to any destination, including Downtown(6th St) within a matter of minutes. Even though I lost my phone(sad... More

Was this review helpful? Yes
Chris H, General Manager at Residence Inn Austin South, responded to this review

Greetings, Thank you for taking the time to review our hotel on Trip Advisor. We appreciate you choosing the Residence Inn Austin South for your visit and for your comments regarding the service you received. I will make sure Linda is recognized for your comments, as we always strive to provide exceptional service and it is great to hear your... More

Marietta, Georgia
Top Contributor
78 reviews 78 reviews
12 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Two co-workers and I stayed at this hotel while in Austin to work on a project. Stayed here for seven weeks out of nine (traveling elsewhere one week, working from home the other). Clean rooms, and the staff is wonderful. Always friendly, always willing to do anything to make your stay better. Particulary want to give shoutouts to Ernesto on... More

Was this review helpful? Yes
Chris H, General Manager at Residence Inn Austin South, responded to this review

Greetings, Thank you for taking the time to complete a review of our hotel. It was a pleasure having you here for 7 weeks and making us your home away from home. We are great for long term stays as we are 50% larger than most hotel rooms and all of our suites provide full size kitchens to help provide... More

Beaumont, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

I stay here routinely when I am in Austin. The staff are friendly and engaging. They go above and beyond in every way! I would highly recommend this property to my friends and colleagues. You will ot be disappointed.

Was this review helpful? Yes
Chris H, General Manager at Residence Inn Austin South, responded to this review

Greetings, Thank you so much for taking the time to post a review and give us 5 stars. We always appreciate the feedback guest give of their experience and based off your comments, your truly enjoyed your stay at our hotel. Being a repeat guest is another great compliment, as that is what we desire from all of our guests... More

Kingston, Jamaica
2 reviews
5 of 5 stars Reviewed 5 weeks ago

I was having a bad day due to the heat and Linda at the front desk made my day a lot cooler by providing the best front desk service with a smile. Also the cookies at the front desk are amazing and will definitely be back to have a few.

Was this review helpful? Yes
Chris H, General Manager at Residence Inn Austin South, responded to this review

Greetings, Thank you for taking a moment to share your positive feedback on Trip Advisor regarding your recent stay at the Residence Inn by Marriott Austin South. We appreciate your recognition of our incredibly knowledgeable and kind staff. Linda makes me proud every day with the great guest service she provides. Linda is truly an asset to our team and... More

Houston, Texas
Top Contributor
52 reviews 52 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed August 9, 2014

We stayed 2 nights as a family of 4 for a tournament in town. The location was perfect for this but you have to remember that this is a hotel located on the highway along with many others in close proximity. Our room was booked as a 2 bedroom,2 bathroom suite. It was a one bedroom suite that connected to... More

Was this review helpful? Yes
Chris H, General Manager at Residence Inn Austin South, responded to this review

Greetings, Thank you for taking the time to share you experience with us online as it is much appreciated. In regards to the location as you mentioned we are in great proximity for those travelling through on I35 yet still wanting to be in close proximity to Downtown Austin and all the great bars and restuarants it has to offer.... More

Miami Beach, Florida
Senior Contributor
42 reviews 42 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed August 4, 2014

Recently I stayed there for my weekly Sales trip to Austin, conveniently located close to I-35 and 5 min to the airport, is the perfect spot for you to reach everywhere in this city. very clean, the staff did amazing for me while there. the hotel is close to many restaurants, supermarkets if you prefer to cook in room. the... More

Was this review helpful? Yes
Chris H, General Manager at Residence Inn Austin South, responded to this review

Greetings, Thank you so much for taking the time to review our property. We appreciate you choosing the Residence Inn Austin South for your visit and for your comments regarding the service you received. I will make sure the team is recognized for your comments, as we always strive to provide exceptional service and it is great to hear your... More

Hong Kong, China
Reviewer
4 reviews 4 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 29, 2014

this is our second summer of staying at the Residence Inn. Our kids are at the outstanding camp half-blood literary summer camp here in Austin so it is an extended stay for us of 6 weeks in total. We have travelled extensively around the world and stayed in some of the most luxurious 4 and 5 star resorts and hotels... More

Was this review helpful? Yes 1
Chris H, General Manager at Residence Inn Austin South, responded to this review

Greetings, Thank you so much for taking the time to give us a review on Trip Advisor, I can't tell you how much it means to the team and myself that someone who stayed as long as you did to say such nice things about our hotel. We strive for great service and accommodations with all of our guests, but... More

Pearland, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 28, 2014

We stayed at Residence inn over the weekend for a Lacrosse tournament. The staff was very friendly and accommodating. During the evening the team parents gathered in the lobby to hang out. Linda who was working that afternoon rearranged the furniture so we could meet brought out ice water, fruits, popcorn etc. and truly went out of her way to... More

Was this review helpful? Yes 1
Chris H, General Manager at Residence Inn Austin South, responded to this review

Greetings, I want to thank you for taking the time to share your heartfelt thoughts and giving the hotel a 5 star review. Linda and the team at Residence Inn by Marriott make me proud every day with the great service they provide our guests and I'm thrilled you were touched by their hospitality. Rest assured your words will be... More

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Additional Information about Residence Inn Austin South

Address: 4537 South IH-35, Austin, TX 78744
Location: United States > Texas > Austin > South Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Austin South 3*
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Also Known As:
Residence Inn Austin South Hotel Austin
Austin Residence Inn

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