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Residence Inn Austin South

#46 of 191 Hotels in Austin
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4537 South IH-35, Austin, TX 78744
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1 room 1 guest
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Residence Inn Austin South
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149 Reviews from our TripAdvisor Community

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Traveler rating
    73
    47
    19
    5
    5
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49
17
13
47
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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  • German first
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English first
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    (149)
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    (35)
  • Jun-Aug only
    (49)
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Austin, Texas
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I could tell you about all the creature comforts in the rooms that add a home-like quality to a hotel stay but I'll cut right to the thing that made all the difference in a recent visit to keep me coming back for more. The Breakfast buffet is beyond compare to anything the other hotels are doing. One would have... More 

Was this review helpful? Yes
Amy S, General Manager at Residence Inn Austin South, responded to this review

Mitch- Thank you so much for your kind words about your overall stay and especially our breakfast. I shared your feedback with the team and they were so thrilled to hear what a wonderful time you had at our hotel, especially at breakfast. We look forward to seeing you again should your travels bring you back to this great city! More 

Indianapolis, Indiana
Level Contributor
76 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I tend to trust the Marriott name when we travel. This trip wont't change that but I would suggest that the management do some fixing up at this place to protect that name. Our suite was clean, which is criteria number one, especially for my wife. This is a standard two bedroom, separate living area, small kitchen room and all... More 

Was this review helpful? Yes
Amy S, General Manager at Residence Inn Austin South, responded to this review

Greetings- Thank you for taking time to review our hotel during your most recent visit to Austin. I am glad you and your family enjoyed our spacious two bedroom suite but will make sure our maintenance team looks into the items you mentioned. We do preventative maintenance in all of our guest rooms to ensure everything is in working order.... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and I stayed here to our enjoyment. The room was nice and clean and the breakfast was wonderful. It is located pretty close to sights and downtown Austin. They allow pets and the staff are very friendly. The next time we are coming through we will make sure to stay here again.

Was this review helpful? Yes
Amy S, General Manager at Residence Inn Austin South, responded to this review

Mel, I am thrilled to hear that your stay was enjoyable from the room being clean, breakfast buffet and located close to downtown. We look forward to seeing you again next time you are in Austin! More 

Wimberley, Texas
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very Clean studio room. Quiet. Comfortable king bed with four pillows, rainwater shower-head, Paul Mitchell shampoo. Large office desk; fully stocked kitchen. Free breakfast with a nice variety of items. Waffle-maker and toaster but no microwave to heat the muffins. Unfortunately the hot breakfast was not cooked well. The scrambled eggs were overcooked; the hash brown almost burnt on one... More 

Was this review helpful? Yes
Amy S, General Manager at Residence Inn Austin South, responded to this review

SAHohmann, I appreciate you reviewing our hotel during your most recent visit to Austin. Our mission is to be the cleanest and friendliest hotel and I am glad we accomplished this for you. I am sorry our breakfast fell short of your expectations but assure you this is an isolated issue that has been corrected. More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Deserae and shofil are great we got here they informed us about everything residence inn had to offer . Very polite people . Probably the best service I've ever had .tHey notified us of swimming pool hours when the shuttle arrives and even where the liquor store is!

Was this review helpful? Yes
Amy S, General Manager at Residence Inn Austin South, responded to this review

Greetings, Thank you for taking time to review our hotel through Trip Advisor. I am pleased to hear that Dezerae and Shofil were able to inform you about all of the amenities the hotel has to offer! I will be sure they see your review and are recognized. More 

West Covina, California
2 reviews
5 of 5 stars Reviewed July 14, 2015

My normal hotel pick is a Residence Inn. Since I travel at least 4-6 times per year, I have become accustom as to what to expect from a Residence Inn. When I arrived at this location, I could tell that it was obviously an older building but they kept it renovated to look as current as the newer properties. I... More 

Was this review helpful? Yes
Amy S, General Manager at Residence Inn Austin South, responded to this review

Greetings, Thank you so much for reviewing our hotel through TripAdvisor about your stay with us earlier this month! I am glad our team was able to accommodate your family & team to help make your stay more enjoyable! We strive to be your "Home away from Home". Our Operations Manager, Linda, was working this weekend and she is such... More 

Framingham, Massachusetts
Level Contributor
294 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed July 3, 2015

Basically my only problem was that we had a two bedroom and the second bedroom was very small. The free breakfast was great and the staff was very helpful. I would suggest that the front desk, valets and bellman staff should be increased.

Was this review helpful? Yes
Amy S, General Manager at Residence Inn Austin South, responded to this review

Greetings, Thank you for filling out a review on our hotel during your last stay. We have an amazing complimentary breakfast buffet and our staff is wonderful as well. I will look into getting additional staff during busier times - thank you for your feedback. More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 2, 2015

We had a really great time at this hotel. The staff were so super friendly before we even arrived. They contacted me a few times to confirm the reservation and to make sure we knew how to get there. And onsite, the staff were just as friendly. I like the option they provide breakfast or you can cook in your... More 

Was this review helpful? Yes
Amy S, General Manager at Residence Inn Austin South, responded to this review

Rochelle, Thank you for reviewing our hotel through TripAdvisor. I am happy you were able to enjoy our complimentary breakfast buffet, Mixer in the evening, and the outdoor pool. If your family comes back to Austin we would love to have you stay with us again! More 

Austin, Texas
1 review
5 of 5 stars Reviewed June 30, 2015

The facilities were immaculate, the services were exceptional. Olga & Aneliz’s smiling faces at each breakfast made it hard to leave! Their customer service was simply extraordinary. Special thanks to Tom as well for always being friendly and available!

Was this review helpful? Yes
Amy S, General Manager at Residence Inn Austin South, responded to this review

Andrew, Thank you for your recent stay with us at the Residence Inn South. I relayed your kind words to Olga, Aneliz and Tom and it made their day to hear your feedback! Our mission is to be the cleanest and friendliest hotel and its great to see we made that happen for you! More 

Dallas, Texas
1 review
5 of 5 stars Reviewed June 25, 2015

I recently stayed at Residence Inn Austin South. My stay was for 21 days and during this time I got to now all the staff including the management team. All of the people her are great friendly and always willing to help. There was plenty of variety for breakfast and there social in the evening rocked. The BBQ works great... More 

Was this review helpful? Yes
Amy S, General Manager at Residence Inn Austin South, responded to this review

Aaron, It was a pleasure getting to you know while you stayed with us at the Residence Inn South! The BBQ we had to kick off the start of summer was a great time to get to know guests and relax by the pool. I know our team and myself truly enjoyed you being our guest and hopefully your work... More 

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