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Residence Inn Austin South

#44 of 190 Hotels in Austin
Certificate of Excellence
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4537 South IH-35, Austin, TX 78744
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Residence Inn Austin South
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147 Reviews from our TripAdvisor Community

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Traveler rating
    74
    45
    18
    5
    5
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50
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • German first
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  • All months
    (147)
  • Mar-May only
    (35)
  • Jun-Aug only
    (47)
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    (40)
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    (25)
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1 review
5 of 5 stars Reviewed 2 days ago NEW

Deserae and shofil are great we got here they informed us about everything residence inn had to offer . Very polite people . Probably the best service I've ever had .tHey notified us of swimming pool hours when the shuttle arrives and even where the liquor store is!

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Hong Kong, China
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

this is our third summer at the marriott residence inn as our kids are at camp half-blood in nearby mckinney falls. last summer we stayed 6 weeks and this summer we stay for the same length of time. everything is comfortable and works but the MOST important things about this hotel is the fantastic staff including specifically Linda Overway Manager... More 

Was this review helpful? Yes 1
Amy S, General Manager at Residence Inn Austin South, responded to this review

Plof67, Thank you for sharing your experience at the Residence Inn Austin South through TripAdvisor. As a valued repeat customer and Marriott Rewards member, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Linda is an integral... More 

West Covina, California
2 reviews
5 of 5 stars Reviewed 2 weeks ago

My normal hotel pick is a Residence Inn. Since I travel at least 4-6 times per year, I have become accustom as to what to expect from a Residence Inn. When I arrived at this location, I could tell that it was obviously an older building but they kept it renovated to look as current as the newer properties. I... More 

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Amy S, General Manager at Residence Inn Austin South, responded to this review

Greetings, Thank you so much for reviewing our hotel through TripAdvisor about your stay with us earlier this month! I am glad our team was able to accommodate your family & team to help make your stay more enjoyable! We strive to be your "Home away from Home". Our Operations Manager, Linda, was working this weekend and she is such... More 

Framingham, Massachusetts
Level Contributor
278 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Basically my only problem was that we had a two bedroom and the second bedroom was very small. The free breakfast was great and the staff was very helpful. I would suggest that the front desk, valets and bellman staff should be increased.

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Amy S, General Manager at Residence Inn Austin South, responded to this review

Greetings, Thank you for filling out a review on our hotel during your last stay. We have an amazing complimentary breakfast buffet and our staff is wonderful as well. I will look into getting additional staff during busier times - thank you for your feedback. More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We had a really great time at this hotel. The staff were so super friendly before we even arrived. They contacted me a few times to confirm the reservation and to make sure we knew how to get there. And onsite, the staff were just as friendly. I like the option they provide breakfast or you can cook in your... More 

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Amy S, General Manager at Residence Inn Austin South, responded to this review

Rochelle, Thank you for reviewing our hotel through TripAdvisor. I am happy you were able to enjoy our complimentary breakfast buffet, Mixer in the evening, and the outdoor pool. If your family comes back to Austin we would love to have you stay with us again! More 

Austin, Texas
5 of 5 stars Reviewed 4 weeks ago

The facilities were immaculate, the services were exceptional. Olga & Aneliz’s smiling faces at each breakfast made it hard to leave! Their customer service was simply extraordinary. Special thanks to Tom as well for always being friendly and available!

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Amy S, General Manager at Residence Inn Austin South, responded to this review

Andrew, Thank you for your recent stay with us at the Residence Inn South. I relayed your kind words to Olga, Aneliz and Tom and it made their day to hear your feedback! Our mission is to be the cleanest and friendliest hotel and its great to see we made that happen for you! More 

Dallas, Texas
1 review
5 of 5 stars Reviewed June 25, 2015

I recently stayed at Residence Inn Austin South. My stay was for 21 days and during this time I got to now all the staff including the management team. All of the people her are great friendly and always willing to help. There was plenty of variety for breakfast and there social in the evening rocked. The BBQ works great... More 

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Amy S, General Manager at Residence Inn Austin South, responded to this review

Aaron, It was a pleasure getting to you know while you stayed with us at the Residence Inn South! The BBQ we had to kick off the start of summer was a great time to get to know guests and relax by the pool. I know our team and myself truly enjoyed you being our guest and hopefully your work... More 

Austin, Texas
1 review
5 of 5 stars Reviewed June 15, 2015

I have been displaced from my home due to water issues for three weeks. I am warmly addressed leaving and returning by staff fdaily. My room is super refreshed daily when I return. Some of the other residents and I cook on the grill a few nights a week. The breakfast is awesome and I have enjoyed the meet and... More 

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Amy S, General Manager at Residence Inn Austin South, responded to this review

Bridgette, I am so pleased to hear our hotel & team met and exceeded your expectations while you were displaced from your home due to water issues. We have a wonderful grill outside by the pool that guests' are welcome to use and I am glad you were able to take advantage of it. Our complimentary breakfast buffet, evening Mix,... More 

1 review
5 of 5 stars Reviewed June 13, 2015

Room was ready when arriving at the hotel. Clean linens, towels, sheets. Very nice and accommodating staff. Breakfast was very good. There was not any loud conversations or music in the hallways or other rooms.

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Amy S, General Manager at Residence Inn Austin South, responded to this review

Michael- Thank you for taking time to review our hotel through Trip Advisor! Our dedicated team strives to ensure every guest can have a relaxing, fun stay whether they're with their family or traveling on business. More 

Topeka, Kansas
1 review
3 of 5 stars Reviewed June 3, 2015

All that was done was make the bed and give clean towels. However, by the third day we had no toilet paper or washclothes; called operator, they would get us some. The ones we initially got were not even washclothes, just rags that were cut from towels and were frayed. The front door was being worked on so we never... More 

Was this review helpful? Yes
Amy S, General Manager at Residence Inn Austin South, responded to this review

Janet, I appreciate you taking the time to write a review on Trip Advisor about our hotel. I apologize about your amenities not being replenished regularly; I will be sure to follow up with my housekeeping manager about this. We did just get our front door renovated so its much easier for guests to come in and out effortlessly. Should... More 

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