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Residence Inn Austin South

#39 of 191 Hotels in Austin
Certificate of Excellence
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4537 South IH-35, Austin, TX 78744
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Residence Inn Austin South
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130 reviews from our community

Traveler rating
    63
    42
    16
    4
    5
See reviews for
43
15
12
40
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
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  • German first
  • Any
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  • All months
    (130)
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    (29)
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    (36)
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1 review
1 of 5 stars Reviewed yesterday NEW via mobile

I booked the room online and paid for it in advance. I got there and the girl deserie I want to say was her name asked for a card on accidental. Ok standard procedure. The next day I check out and she gives me a receipt with charges on it. I asked her hey why is there charges to my... More 

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Texas
Top Contributor
169 reviews 169 reviews
34 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is located in a cluster of sister hotels of varying clientele focuses. This property offers the most spacious rooms, with expansive open living areas and multiple closets. I was greeted very friendly young lady, and check-in was quick and easy. The meandering hallway gave me pause for a moment, but a second glance made it quite plain how... More 

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Franklin
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I am a lifetime platinum member with Marriott but even I was impressed with the service level of this hotel's staff! From the greeting at check-in to the way they handled special requests was amazing. They keep coffee, water and snacks available to all their guests and greet everyone with a smile. Even through the hotel's busiest time (SXSW 72,000... More 

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Amy S, General Manager at Residence Inn Austin South, responded to this review

JayB888, Thank you for being a lifetime Platinum Member with Marriott! Your kind words and praises to our team mean a lot coming from someone like you that travels so much through out the year. We look forward to hosting you when you come back to Austin next time! More 

Bellmore, New York
Top Contributor
188 reviews 188 reviews
31 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is located in a strip of 6 hotels off I-35 south of the city of Austin and about 6 miles from the airport. All the Marriott Brands and Hilton brands are clustered together. This hotel however faces side to side from the highways instead of face to the interstate as all the others do. This provides a bit... More 

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Amy S, General Manager at Residence Inn Austin South, responded to this review

Thank you for taking the time to review our hotel on Trip Advisor. Since we are an all-suite style hotel with kitchen in all of our rooms and full hot breakfast buffet available every day, our pricing is based on our amenities we offer. I am pleased to hear you enjoyed your room & our staff was friendly & accommodating... More 

Providence, Rhode Island
1 review
5 of 5 stars Reviewed 1 week ago

This was my first time to Austin and as soon I walked through the door with my 9wk old puppy I was greeted with warmth and such positive energy:) I knew the hotel was pet friendly but they go above and beyond to make sure the experience was comfortable. The super friendly, accommodating staff, made sure I had plenty of... More 

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Amy S, General Manager at Residence Inn Austin South, responded to this review

Kevin & Mabel, Thank you for taking the time to respond on Trip Advisor about your stay with us. We are glad you were able to bring your 9 week old puppy to stay with you and enjoyed our breakfast as well! We look forward to seeing you in a few weeks! More 

San Francisco
Contributor
13 reviews 13 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This Residence Inn was a great place to stay. The rooms were spacious, nice to be able to relax on a couch after a long day, instead of having to sit on the bed as is usual for similar hotels. The complimentary breakfast was excellent. They had waffles in the shape of the State of Texas, FRESH blueberries and nice... More 

Was this review helpful? Yes
Amy S, General Manager at Residence Inn Austin South, responded to this review

Greetings, Thank you for your feedback on your recent stay with us at the Residence Inn South! We are also pleased to hear you enjoyed our complimentary breakfast buffet with Texas shaped waffles! We have updated our website with a GPS friendly address that will work more efficiently to locate our hotel. More 

Dayton, Ohio
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Was greeted very well and felt welcome... I think her name was Dezera Sorry if I got it wrong ...Marriott rewards members should know, they upgrade with out asking...It was great...I wanted to hug her. It is a nice Marriot and when I come to COTA..This is where I will stay. I asked where a nice wine store would be...in... More 

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Amy S, General Manager at Residence Inn Austin South, responded to this review

Greetings, Thank you for your genuine feedback about our hotel & team! We are pleased you enjoyed your stay with us and look forward to seeing you again during the COTA races. More 

Karnack, Texas, United States
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We got this hotel on Priceline through an express deal for Friday night. Otherwise, the cost of a last minute Friday night stay in Austin is way too expensive! We needed a south Austin hotel as we were visiting a friend after rerouting our vacation due to the winter storm in north Texas. This is considered an "airport" location, although... More 

Was this review helpful? Yes
Amy S, General Manager at Residence Inn Austin South, responded to this review

Mia B, Thank you for filling out a review on our hotel through Trip Advisor! We are happy to hear that you enjoyed your stay with us; especially the breakfast & location! I will have my maintenance manager look into that air conditioning unit in your room to see if its something we can adjust a setting on. Thank you... More 

Houston, Texas
1 review
5 of 5 stars Reviewed February 12, 2015

The hotel staff went out of their way to accommodate our every need. The rooms were very clean, comfortable and welcoming; and the kitchen was well stocked. We stay in a lot of Residence Inns all over the state and this is definitely one of the best we've stayed in. We look forward to coming back to Austin just so... More 

Was this review helpful? Yes
Amy S, General Manager at Residence Inn Austin South, responded to this review

Thank you for taking time to review our hotel through trip advisor! We are pleased that you enjoyed your stay with us and our team helped make you feel at home! More 

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 3, 2015

The hotel staff was very nice, welcoming and accommodating. We had a 2 bedroom which turned out the be awesome with the long rain delays. The rooms were clean, nice, comfortable and we really enjoyed the fireplace. The kitchen was well appointed. The beds were comfortable and the bathrooms nice. The breakfast was very good. The hotel is near some... More 

Was this review helpful? Yes
Amy S, General Manager at Residence Inn Austin South, responded to this review

Greetings, We appreciate your 5 review of our hotel through TripAdvisor! We are delighted that your stay with us at the Residence Inn by Marriott Austin South was enjoyable. It sounds like we exceeded your expectations and look forward to our next stay with us. More 

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