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Staybridge Suites Austin Airport

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1611 Airport Commerce Dr, Austin, TX 78741
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Staybridge Suites Austin Airport
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Staybridge Suites Austin Airport
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157 reviews from our community

Traveler rating
    82
    47
    14
    4
    10
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Galveston, Texas
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed in the hotel for one night and I would never stay here again. Walking in the room I liked that it was spacious and had a kitchen and a sofa. When I was going to set my bag on the desk chair it was all worn out and the leather was ripped off. Then I go and check... More 

Was this review helpful? Yes
MariaL319, Manager at Staybridge Suites Austin Airport, responded to this review

I regret to hear that you did not have a good experience with us during your recent stay. I sincerely apologize, on behalf of our entire team, for the cleanliness of your room not meeting our standards, or yours. Please be assured that we will discuss this with our housekeeping department. We are currently in the process of a refresh... More 

Chicago, Illinois
Top Contributor
95 reviews 95 reviews
64 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is located close to airport it is clean,quiet and comfortable.The staff are all very friendly I have stayed here twice and will be going back next week.The rooms are spacious like a little apt , The beds are comfortable and the breakfast selection is plentiful and they also have a evening dinner which is quite nice.This is my... More 

Was this review helpful? Yes
MariaL319, Manager at Staybridge Suites Austin Airport, responded to this review

We are excited to receive your review...and even more excited that you will be returning! We always want our guests to feel "at home" when staying with us and it sounds like we met our goal with you! We would love to have you back! Thank you for the wonderful review! More 

The Woodlands, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

I travel to Austin once or twice a month, and this is now my home-away-from-home. This has got to be one of the best deals (for the price) in Austin. A recent upgrade of some of the facilities has brought it up to a better standard, and I'm just continually drawn back. A few months ago I had a problem... More 

Was this review helpful? Yes
MariaL319, Manager at Staybridge Suites Austin Airport, responded to this review

We are so excited to receive such a great review, thank you! It is wonderful news to hear that you are a frequent returning guest at our hotel. Each department (housekeeping, front desk, maintenance, management) genuinely cares about each guest and we believe that makes a tremendous difference when providing service. We offer many great amenities, such as the airport... More 

Florida
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice accommodation; friendly staff. Had chili dogs and salad for all which really hit the spot on a cold winter's night. Would be good for family stay. Room was small, but had all conveniences for longer stay. Was only there one night.

Was this review helpful? Yes
MariaL319, Manager at Staybridge Suites Austin Airport, responded to this review

It is wonderful to hear that you enjoyed the evening social during your visit at our hotel! We are happy that we can provide a meal and drinks in the evening (three evenings a week, Tues, Wed, Thurs) for our guests as part of your stay. The amenities that we offer are very convenient for both business and leisure trips.....long... More 

Cibolo, Texas
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Choose this hotel as our base location for our recent business trip to Austin. Staff was very helpful upon check in. Parking was easy but one night a little of a challenge as they were full. Rooms were very clean and nice. Bed and pillows were comfortable and nice. Breakfast was just right enjoyed to the start of our day.... More 

Was this review helpful? Yes
MariaL319, Manager at Staybridge Suites Austin Airport, responded to this review

I would first like to apologize for the inconvenience of a full parking lot on one of the nights you stayed with us. When we are a full house it can get very crowded. In the event that this happens again on one of your future visits, please do not hesitate to speak to the front desk team member on... More 

Chambersburg, Pennsylvania
1 review
5 of 5 stars Reviewed 4 weeks ago

Everyone was very help and kind. Hotel was clean and a lot of extras, Free beer, 2 kinds Sam Adams and Bud light. Red and white wine. Tue to Thur. evening 5:30 to 7:30. Free food on same days an time also breakfast every day. Food was good. Free laundry, pool, BBQ Grills. Rooms where also very nice. Home away... More 

Was this review helpful? Yes
MariaL319, Manager at Staybridge Suites Austin Airport, responded to this review

We provide many amenities that make for a convenient stay for both long term and short term, business or leisure. Our evening social, with dinner and drinks, is definitely a big hit with our guests and we are glad you enjoyed it! We do have an airport shuttle and will also be happy to drop you off and pick you... More 

Texas
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This seemed like a fairly new hotel. It's not near anything so expect to drive everywhere from here. Pros: Shower pressure Bed was comfy enough Clean Checkin employees were friendly and welcoming Free wifi that seemed fast enough Cons: Most rooms have a queen bed when a king would easily fit (we stayed in a one bedroom suite and there... More 

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MariaL319, Manager at Staybridge Suites Austin Airport, responded to this review

I would first like to thank you for taking the time to write a review for our hotel. It has come to our attention that the party you booked through had incorrect room details and we immediately contacted the agency and asked them to please update their information. Since we are an extended stay hotel, the cleaning services here may... More 

Berlin, Germany
1 review
5 of 5 stars Reviewed February 19, 2015

Thanks to Karla Gonzalez (Front Desk), got my flight in last minute! The Hotel is close to the Airport and got a Airport-Shuttle Service. Staff-Team was very helpful at everytime (special thanks to Maria Lopez).

Was this review helpful? Yes
MariaL319, Manager at Staybridge Suites Austin Airport, responded to this review

Thank you, KS, for the review! We are delighted to know that you enjoyed your stay as well as the service we provided. I will be sure to let Karla know that you appreciated her help with your flight. The front desk team can definitely be life savers in times of need! It was a pleasure to have you as... More 

San Antonio, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed February 9, 2015

This hotel is convenient to the Austin Airport. The property is clean and the staff are mostly friendly. A request was made for a room far from the elevator for minimal noise. I was given a room next to the elevator and when a change was requested, I was told there were no other room available. This was the second... More 

Was this review helpful? Yes
MariaL319, Manager at Staybridge Suites Austin Airport, responded to this review

I would first like to thank you for taking the time to write a review for our hotel. I regret to hear that you were not completely satisfied with your experience with us on your most recent visit. I understand that a quiet room is important when in need of a good rest after traveling. I do apologize that we... More 

Wexford, Ireland
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 29, 2015

My wife Lotty and I have just stayed at this hotel.We stayed there last May also. Having been so impressed with this hotel on our last we felt we had to return this year (Jan. 2015). I can safely say we have never experienced such a warm hospitable feeling at another hotel. The staff go beyond the call of duty... More 

Was this review helpful? Yes
MariaL319, Manager at Staybridge Suites Austin Airport, responded to this review

What a wonderful review! We are very appreciative of our return guests, thank you for visiting our hotel for another one of your Austin vacations! It is great that you were here for a time period long enough to enjoy the breakfast and evening socials. Both are great amenities to have available when traveling. Our entire team genuinely cares about... More 

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