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Staybridge Suites Austin Airport

#44 of 191 Hotels in Austin
Certificate of Excellence
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1611 Airport Commerce Dr, Austin, TX 78741
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1 room 1 guest
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Staybridge Suites Austin Airport
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194 Reviews from our TripAdvisor Community

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Traveler rating
    102
    57
    17
    5
    13
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boston, Massachusetts
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed yesterday NEW

This hotel is the worse in the area. They don't care about anything. I had an issue with the room and the clerk told me that I might as well look elsewhere because she doesn't like to hear people complain. It was a minor issue but that is no way to treat someone at all. Room wasn't cleaned bathroom full... More 

Was this review helpful? Yes
A TripAdvisor Member
5 of 5 stars Reviewed 5 days ago NEW

If you are looking for that down home comfortable hotel with a warm and friendly staff...this is the place. I have stayed here often over the last couple years and have never been disappointed with the facilities....from check in to check out...the friendly staff here make sure you feel welcome and comfortable. It's the little things that staff does that... More 

Was this review helpful? Yes
MariaL319, Manager at Staybridge Suites Austin Airport, responded to this review

Thank you for taking the time to write a review for our hotel! We love to hear that our guests not only enjoy all the features we offer but also that little things, such as the bulletin, are actually helpful, too! The daily breakfast, as well as the evening social (light dinner and drinks) are a great option to have... More 

Colorado
Level Contributor
101 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 1 week ago

It was overall a fine overnight stay - good bed and decent room. Fairly quiet for the location. Internet was good in the day but got overloaded in the evening. My room showed some wear including a drain you had to pull out to drain water and scuffed furniture. The biggest issue was the undersized common areas. "Hospitality" hour was... More 

Was this review helpful? Yes 1
MariaL319, Manager at Staybridge Suites Austin Airport, responded to this review

I'm sorry to hear that you were not completely satisfied with your stay. It is unfortunate that when we have a full house our social areas can become crowded and extremely busy. We are currently undergoing a refresh which includes updating furniture and bedding in the rooms and we hope to have the entire hotel completed very soon. We hope... More 

Austin, Texas
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The staff are friendly and very responsive to requests. I always enjoy the full kitchen even though the hotel provides breakfast each morning, and heavy snacks Tuesday through Thursday. The only negative to our stay this last time was that a family with very noisy children were next door, and the children never appeared to have a bedtime. I realize... More 

Was this review helpful? Yes
MariaL319, Manager at Staybridge Suites Austin Airport, responded to this review

We appreciate you taking the time to write a review for our hotel. I would first like to apologize for the noise issue that took place during your stay. Please feel free to contact the front desk regarding disruptive noises and we will be happy to locate and contact a room to ask that they please keep the noise down... More 

Providence, Rhode Island
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My airline put me up here after a long wait and flight delays. I couldnt be happier. There was a free shuttle service from the airport to the hotel and dinner with wine waiting for me when I got there. Was it a 5 star meal? No, of course not but it was hot, free, convenient and was good. I... More 

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MariaL319, Manager at Staybridge Suites Austin Airport, responded to this review

Thank you so much for this wonderful review! I know how flight complications can be a drag but luckily we were able accommodate you and make your day a little better! It sounds like you arrived at the hotel at just the right time for the evening social. It's always nice to have a meal and drinks prepared for you... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

I was not expecting a home away from home place to stay. But when I got here it was very relaxing and very inviting to want to stay more then 1 day. I am for certain I am bring the family next time to either this location or another.

Was this review helpful? Yes
MariaL319, Manager at Staybridge Suites Austin Airport, responded to this review

What a wonderful review to receive! We always want our guests to feel "at home" and to have the most comfortable and convenient experience at our hotel. Hopefully on your next visit to Austin, it will be a longer trip and you can enjoy all of our amenities while staying with us. Bring the whole family, we have plenty of... More 

El Paso, Texas
Level Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed July 23, 2015

After attending an event at the University of Texas, which required us to stay closer to campus, we were looking for a place to stay for one night on the way to San Antonio. We were able to book this hotel on Priceline Express Deals for $77 plus tax for the night. We got our money's worth and then some.... More 

Was this review helpful? Yes
MariaL319, Manager at Staybridge Suites Austin Airport, responded to this review

We are an all suite hotel which means a spacious room and a kitchen, too! Add all the amenities we offer and you are sure to experience a great stay! There's nothing better than feeling like you got your money's worth and that makes us feel good, too. Hopefully you stayed long enough to enjoy both the hot breakfast and... More 

1 review
5 of 5 stars Reviewed July 23, 2015

I don't normally write reviews on hotels that I've stayed in, but I was so impressed with the Staybridge Suites that I thought I would write them one. My wife and I couldn't believe that not only did they have free breakfast, but they also served free dinner that evening! The personal pick up from the airport and back was... More 

Was this review helpful? Yes
MariaL319, Manager at Staybridge Suites Austin Airport, responded to this review

We are extremely happy to know that your visit with us inspired you to write your first hotel review! That is awesome! Our daily hot breakfast and our evening social, with a light dinner and drinks, are always a big hit with our guests. Additional amenities such as the outdoor pool, complimentary laundry facility and airport shuttle are also very... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed July 22, 2015

Stayed here July 6-10. No complaints. Staff were friendly. Room was clean Housekeeping cleaned and replenished my room everyday. Although I did not really use the kitchenette, it was well stocked and very clean. There are many things this hotel offers that others in this price range do not. You can borrow sports equipment like basketballs for free. I took... More 

Was this review helpful? Yes
MariaL319, Manager at Staybridge Suites Austin Airport, responded to this review

We are excited that we are able to offer amenities such as the hot daily breakfast, the evening social, basketball court and especially the complimentary laundry facility that is located on-site. Whether you are staying for long or short term these are features that make for a very convenient and comfortable stay. The free beer and wine is definitely a... More 

Andrews, TX
Level Contributor
59 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed July 21, 2015

This was a very nice stay - quiet, nicely furnished, well equipped, clean. The sofa bed was a sofa bed, so not very comfortable, but it is what it is. We had one minor inconvenience in that we had to call down to get sheets for the sofa bed, but they brought them quickly. Otherwise, it was excellent, except for... More 

Was this review helpful? Yes
MariaL319, Manager at Staybridge Suites Austin Airport, responded to this review

Thank you for the review, TXsandals! I regret to hear that you did not have a good experience with the water in your room as that is never a pleasant situation. Water issues are not common in our hotel and I, too, am surprised to hear this. If you stay with us again in the future and have any problems... More 

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