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Staybridge Suites Austin Airport

#42 of 191 Hotels in Austin
Certificate of Excellence
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1611 Airport Commerce Dr, Austin, TX 78741
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Staybridge Suites Austin Airport
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Staybridge Suites Austin Airport
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167 reviews from our community

Traveler rating
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    4
    10
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lumberton, Texas
Contributor
17 reviews 17 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Nice hotel, always stay here when visiting Austin. Very spacious and comfortable rooms, all you need while out of town for business or pleasure. Clean hotel and very friendly front desk staff. Breakfast bar is good as well. Take a look at their website to see all the rooms have to offer, you won't be disappointed - like a mini... More 

Was this review helpful? Yes
MariaL319, Manager at Staybridge Suites Austin Airport, responded to this review

Thank you for the review! It is wonderful to hear that you enjoyed your room as well as your visit at our hotel. We have all the amenities you need for a convenient travel whether it is for business or leisure. Our front desk team offers excellent service and genuinely cares about our guests. This is what we believe makes... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

This place is great. When I have stay in Austin i always stay here. I love the rooms and the staff. Liz is the best always smiling and quick as a flash to assist with any issue big or small. hands down i wont stay anywhere else. DB

Was this review helpful? Yes
MariaL319, Manager at Staybridge Suites Austin Airport, responded to this review

Liz is GREAT and we are lucky to have her as part of the Staybridge Austin Airport Family! It is important to our entire team to be extremely attentive to any issues and resolve them in a timely manner. It's a great feeling to know that our guests have a great experience while staying with us and look forward to... More 

Ft. Lauderdale, FL
Top Contributor
62 reviews 62 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice suite & mini suite hotel with kitchen and sitting area. Comfortable pool with BBQ and seating if you want to grill your own. Breakfast with hot and cold items was a bit limited, but not bad. Staff was way above average. Social with food on limited weekdays in the early evening. My stay was for the weekend, so I... More 

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MariaL319, Manager at Staybridge Suites Austin Airport, responded to this review

Next time you stay with us we hope it will be during the week as well so that you can enjoy the evening social (light dinner and drinks) that is offered on Tuesdays, Wednesdays and Thursdays. We are an extended stay hotel and offer amenities that provide a very convenient stay for long term guest, however, short term guests also... More 

Israel
Senior Contributor
30 reviews 30 reviews
27 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Expected Staybridge rooms and facilities, average breakfast, some outdated furniture. I asked to replace a chair; done with no questions. Pros: near highway and airport and not far from the city. Cons: light touch is too light.

Was this review helpful? Yes
MariaL319, Manager at Staybridge Suites Austin Airport, responded to this review

I would like to thank you for taking the time to write a review for our hotel. I apologize for the outdated furniture in your room. Please know that we are in the middle of replacing the original furniture with new items and have not yet completed every room in the hotel. It is great that our location was convenient... More 

Los Angeles, California
Top Contributor
131 reviews 131 reviews
89 hotel reviews
246 helpful votes 246 helpful votes
3 of 5 stars Reviewed 3 weeks ago

If you're stuck here for a layover and have IHG points for a free night, it's worth it. But, if you were going to voluntarily stay here on purpose, I'd advise you to stay somewhere else. There is no restaurant or grocery store within walking distance, but there are some places the shuttle will drive you to. Nothing fantastic. There... More 

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MariaL319, Manager at Staybridge Suites Austin Airport, responded to this review

I would first like to thank you for your review. I regret to hear that you were not satisfied with the location of our hotel regarding nearby restaurants and stores. As you mentioned, our hotel does offer shuttle service, not just to and from the airport, but also surrounding destinations within a 3 mile radius of the hotel. We are... More 

new york
Contributor
19 reviews 19 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is an excellent place for longer stays and also good value. It is very close to airport and not far from the main city of Austin. The only problem is that there is no nearby restaurant if you happen to arrive after 9 pm & there is no restaurant at the hotel. However if you drive, you can find... More 

Was this review helpful? Yes
MariaL319, Manager at Staybridge Suites Austin Airport, responded to this review

In the future, when visiting our hotel, please feel free to use our shuttle to go to nearby restaurants. The shuttle is available from 5am-12am daily and can take you (and pick you up) to locations that are within a 3 mile radius. If you prefer to drive, our front desk is full of information and recommendations. I am glad... More 

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 11, 2015 via mobile

My first trip to Austin my company uses this hotel a lot. It is a little dated but very clean. My bed was fine but a few of my group said their mattress were less than perfect. The staff was great, very friendly, curtious, and helpful. The hotel was quiet with good appliances in the room. I will be traveling... More 

Was this review helpful? Yes 1
MariaL319, Manager at Staybridge Suites Austin Airport, responded to this review

It is wonderful news that you will return to our hotel for future visits! We are currently updating furniture and have recently updated our bedding. We are confident that you will see a difference when you return. Having a kitchen in each suite is one of our best features and we are happy we are able to provide this to... More 

Fairbanks, Alaska
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 10, 2015

This is one of the best hotels that I have ever stayed in. It is also pet friendly which was a deciding factor. The room was great, with a full kitchen, soft comfortable bed and outer sitting area separate from sleeping area. My son slept on the sofa which was not a bed but he was comfortable. The staff was... More 

Was this review helpful? Yes
MariaL319, Manager at Staybridge Suites Austin Airport, responded to this review

Thank you for sharing your experience with us regarding your recent stay with us. I am a pet owner myself and love the idea of being able to travel with my pet! We are an all suite hotel and provide rooms that are a little more spacious than that of other hotels. This makes for a much more comfortable stay... More 

Top Contributor
81 reviews 81 reviews
21 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed April 2, 2015

This is a wonderful hotel very close to the airport and customer service was great for my family and myself. Staybridge suites really made us feel good from the time that the shuttle driver Oscar picked us from the airport to the front desk agent Liz checking in what a wonderful staff at the Staybridge Suite Airport Austin Texas. They... More 

Was this review helpful? Yes
MariaL319, Manager at Staybridge Suites Austin Airport, responded to this review

Thank you for such a wonderful review! I am so happy to hear that our team members made you feel comfortable from beginning to end. I will be sure to let Oscar and Liz know that you appreciated their customer service during your stay! I hope you were able to enjoy both the evening social and the daily breakfast, as... More 

Galveston, Texas
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed March 23, 2015

I stayed in the hotel for one night and I would never stay here again. Walking in the room I liked that it was spacious and had a kitchen and a sofa. When I was going to set my bag on the desk chair it was all worn out and the leather was ripped off. Then I go and check... More 

Was this review helpful? Yes
MariaL319, Manager at Staybridge Suites Austin Airport, responded to this review

I regret to hear that you did not have a good experience with us during your recent stay. I sincerely apologize, on behalf of our entire team, for the cleanliness of your room not meeting our standards, or yours. Please be assured that we will discuss this with our housekeeping department. We are currently in the process of a refresh... More 

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