Holiday Inn Express - Hotel & Suites (Athens, TX) - Hotel Reviews

Also Known As:: Holiday Inn Express Hotel Athens; Holiday Inn Express - Hotel And Suites; Holiday Inn Express Hotel; Holiday Inn Athens; Athens Holiday Inn; Holiday Inn Express Athens

Address: 1119 East Tyler Street, Athens, TX 75751

Phone Number:

Region: United States > Texas > Athens

Amenities:

Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access

Hotel Style:

Ranked #3 of 8 hotels in Athens

Price Range: $

Hotel Class:2.5 star (2.5*)

Official Description (provided by the hotel):: Come stay at our hotel and see what East Texas hospitality is all about. It is our goal to provide you with comfortable, welcoming surroundings and exemplary service to ensure a stress-free stay. Visitors appreciate our convenient location on TX-31 in Athens's newest business district, which is just one mile from downtown. With Lake Athens, Cedar Creek Lake just a short drive away, our property provides easy access to a wealth of outdoor activities. (Currently our pool is under renovation. In order to provide a better experience for our guests we are updating several areas of the hotel. We apologize for the inconvenience, and will have the pool area available as soon as possible.) ... more less

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CHUCK T

COLLEGE STATION

Senior Reviewer

8 reviews

5 hotel reviews

Reviews in 6 cities

3 helpful votes

“Very helpful staff”

Reviewed May 18, 2013 NEW

the general manager, Rick, greeted me upon arrival. I questioned the rate he gave me, believing I had booked online for less. I had forgotten to bring my confirmation sheet. He tried to check with the national office, but they showed the same rate. even though I could not prove I had booked for a lower rate, he trusted that... More

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Robert C

Wichita Falls, Texas

Contributor

12 reviews

8 hotel reviews

Reviews in 10 cities

2 helpful votes

“Good for an overnight stay in Athens”

Reviewed April 18, 2013

My wife and I stayed at the Holiday Inn Express in Athens over Easter weekend to visit family nearby. The hotel is fairly new and the rooms are clean. The breakfast is free but just the usual standard hotel breakfast. (Some hot food). The hallways weren't the cleanest and I saw a laundry room near the elevator that was really... More

uttrekr

Plano, TX

Top Contributor

62 reviews

38 hotel reviews

Reviews in 36 cities

25 helpful votes

“Overall good but a little room for improvement”

Reviewed April 4, 2013

I had a 2 night stay here as I'm a PC Platinum member with points to burn and the inlaws we were visiting had a full house. Overall I liked the place but there were some small issues. Greeting was great, they upgraded me to an expanded room/suite which was nice. They had a food reception the night I arrived... More

See 2 more reviews by uttrekr for Athens

I do apologize for the pool area being closed due to refurbish, but the pool area is now open. In addition to this we have also received new fitness equipment! I will make the suggestion for the gluten-free cereal during our next meeting. Thank you so much for your suggestion. We always appreciate your feedback, and look forward to serving... More

Elaine P

Matagorda, Texas

7 hotel reviews

Reviews in 7 cities

5 helpful votes

“Just spent three nights here”

Reviewed March 28, 2013

The rooms were clean,BUT, the pool and hot tub weren't working and one of the dryers wasn't working. Housekeeping didn't leave toilet tissue in our room one night, so I ask the front desk to bring some to us. She said she would right away, but never did. I went to the front desk to ask for it, and she... More

Mrs. P I do apologize immensely for your inconvenience during your recent stay. I will address this issue immediately. As always we strive to offer our guests the best service possible. I assure you this will not happen again. I thank you for your feedback. It is only through your comments and suggestions that we can better serve you and... More

Jinny J

College Station, Texas

Senior Contributor

24 reviews

Reviews in 8 cities

7 helpful votes

“Just what you would expect from HIE”

Reviewed March 17, 2013

The room was clean and roomy and updated. My husband and I were passing through for one evening. Althought the hotel is located practically in a shopping center, it was quiet. I would not want to spend a lot of time here but for a place for the night, it was great.

Thank you so much for your response. We really appreciate any and all feedback from our guests so that we may improve upon our service. We love our guests and look forward to serving you again in the near future. More

marcreed87

1 review

“Great employees, but owner needs to invest money on his hotel.”

Reviewed January 31, 2013 via mobile

I have been staying here for the pass 2 months. The swimming pool and gym hasn't work since i got here. The employees that this hotel have are great Veronica, Danielle, Desteny and Rick. I think that this is a really bad problem because there is nothing else to do here at Athens.

Thank you for your comments. We always try to better ourselves and our service to our guests. We are currently in the middle of renovating/updating several areas of the hotel. As always we are committed to providing the best possible guest service and hope you have a great stay with us again in the future. More

Napunani

San Antonio, Texas

141 reviews

30 hotel reviews

Reviews in 54 cities

101 helpful votes

“Just 30 minutes from CANTON TX”

Reviewed September 4, 2012

After a day of shopping at Canton FIRST MONDAY MARKET DAYS, we were happy to spend a night here. Large room. Very quite on a Sunday night of Labor Day weekend. The in-wall AC unit was very LOUD, loud enough to distrub our sleep and the ice machine on the third floor was not producing any ice!

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I apologize for your recent accomodation at our hotel. We are always committed to providing the best guest service and providing a warm and comfortable stay for everyone. We have taken steps to ensure that you enjoy your next stay with us even more than the last. More

Lisa H

Rogers, TX

9 reviews

Reviews in 3 cities

1 helpful vote

“Nice place to stay”

Reviewed August 16, 2012

I stayed there in July as part of a large group of people. We were there participating in the 12U state baseball tournament. The manager was very accomidating and the breakfast every morning was good. Our rooms were roomy and tidy.

See 3 more reviews by Lisa H for Athens

I'm so glad that you enjoyed your stay with us in Athens, and look forward to seeing you all again next year. We always appreciate your feedback. It's how we learn to serve you better. More

Kay F

Keller, Texas

“Appalling Experience!”

Reviewed June 20, 2012

I made reservations for 2 nights, back to back, one paid one on points, 2 queen beds. Arrived at 3pm, "no queen beds, sold out, upgraded to king suite. Not what I wanted since I was traveling with a friend but accepted it. Went into room on 3rd floor, fan sitting on floor, hotter than H--- and no air conditioning.... More

Dear Kay F, Thank you for being a Priority Club member and bringing this to our attention. We would like to follow up with you. We have sent you a private message in effort to obtain more information about your stay. I look forward to hearing back from you very soon. Sincerely, Connie D Case Manager IHGCare More

juanita m

Nederland, Texas

2 reviews

Reviews in 2 cities

“juanita m”

Reviewed May 23, 2012

this is the worst holiday inn express i have stayed at we had a reservations when we arrived they had given our room away, they advertize cable tv we could only get abc, cbs, an nbc called front dest they never fixed it after they said they would . went to check out the pool an the front desk clerk... More

Dear juanita m, Thank you for taking the time to relay your comments regarding our property during your recent stay. I'm sorry to see you received service that was less than satisfactory. We greatly appreciate your feedback as this gives us the avenue to improve on our guest satisfaction. We hope to get a chance of hosting you again and... More

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Holiday Inn Express - Hotel & Suites, Athens

Holiday Inn Express - Hotel & Suites

31 reviews from our community

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