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Holiday Inn Express - Hotel & Suites

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1119 East Tyler Street, Athens, TX 75751
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Holiday Inn Express - Hotel & Suites
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66 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bossier City, Louisiana
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

It was exactly what I expected it to be; clean, well lit and quiet. There aren't many hotels in town and very few included breakfast. All the rooms have equally lame city views so don't go hoping too much. It's on the east side of town and located very close to the few amenities available in town. Overall, I recommend.... More 

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Fort Worth, Texas
Level Contributor
37 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
2 of 5 stars Reviewed 1 week ago

IHG Platinum guest, stayed two nights in June 2015. This is a slightly below average HIE, compared to the current brand standard. The building is older and lacks the attention to detail of newer custom-built HIE properties. The rooms are showing their wear in areas like fraying carpet, stained armchairs, and antiquated bathroom fixtures. There is an insufficient number of... More 

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Cheyenne A, General Manager at Holiday Inn Express - Hotel & Suites, responded to this review

Good morning dpb132, I first want to say THANK YOU for being an IHG Rewards member and for being loyal to the brand, without guests like you, we wouldn't have jobs! To address your issues, I do apologize that what we have to offer is not up to your standards. I am disappointed that we did not meet your expectations... More 

Tuscaloosa, Alabama
Level Contributor
77 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Made the mistake of going during the trade market place was packed and that was a good sign. The staff is warm and helpful to offer suggestions for local dinning. The room was clean and the property was very inviting. The breakfast was exceptional and lots of choices. The parking was my only issue and it really isn't an issue... More 

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Cheyenne A, General Manager at Holiday Inn Express - Hotel & Suites, responded to this review

Dear Bryan B, Thank yo so much for staying with us here in Athens! We are so appreciative of you, our corporate business travelers, and we try to accommodate you the best we can. Canton Trade Days are a huge event in this region and we routinely sell out every First Monday weekend. It sounds as though you are either... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 20, 2015

The room was very nice, spacious - Breakfast was good - we loved the sausage gravy - only issue was there was NO HOT WATER during out stay. Starting the morning with a cold shower was not Fun! We stayed here and traveled to Canton for First Trade days - good location and was glad to be close. Front desk

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Cheyenne A, General Manager at Holiday Inn Express - Hotel & Suites, responded to this review

Good afternoon Kelli W, I do so sincerely apologize about the plumbing emergency we had while you were in house. We got the situation handled as fast as we could. I'm sure you know, trying to get a commercial plumber on a weekend is as easy as pulling teeth. Our new Express Start Breakfast seems to be a crowd pleasing... More 

Katy
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed May 4, 2015

Ladies trip! The hotel was clean however we had requested two queen beds for our stay. Upon arrival we were told you can't request beds on standard rooms. Really then why doesn't it specify that when you book the hotel? In addition there was no hot water for 24 hours during our stay. The hotel recognized it and said they... More 

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Cheyenne A, General Manager at Holiday Inn Express - Hotel & Suites, responded to this review

Dear ppcdslp, I am indeed sorry for the experience you had while here in Athens. We did have a plumbing problem this past weekend and we called a plumber and had him fix the problem as soon as we could. No insult was meant by the gifts left in rooms, my front office manager suggested the idea and I thought... More 

Kyle, Texas
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 23, 2015

The hotel offered everything I look for when traveling. The check-in process was quick and pleasant. The room was comfortable, quiet, well furnished and offered free Wifi. The complimentary breakfast included scrambled eggs, sausage, biscuits and gravy, pastries, oatmeal, yogurt and fresh fruit in a clean, spacious dining area. Check-out was a breeze. It was an enjoyable overall experience. Be... More 

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Cheyenne A, General Manager at Holiday Inn Express - Hotel & Suites, responded to this review

Dear msray53, We thank you so much for taking some of your precious time to complete a review for us! I am always happy to hear that we were able to provide our guests with exactly what they need, precisely when they need it. I'm also pleased to hear that you enjoyed our recently revamped Express Start Breakfast. We do... More 

Rossville, Indiana
Level Contributor
104 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed December 13, 2014

Everything about our stay at this hotel was just fine. You know friendly staff, clean comfortable room, nice breakfast, all the good stuff; definitely would return. The interesting feature to watch for is the entrance from Highway 31. There is a triangular concrete median in the center of the driveway right as you turn in. It is designed for westbound... More 

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Houston, Texas
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 5, 2014

Had a Ladies shopping trip in Canton. Decided to get rooms here. Very clean, super friendly staff. Appear relatively new. Internet a bit slow, somewhat loud in halls, remote control not working, sheets "okay." Based on the cleanliness of lobby and breakfast area, and the staff, we'll stay again.

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1 review
5 of 5 stars Reviewed October 19, 2014

This is absolutely the best hotel In a small town I have ever stayed at. From the front desk staff, clean rooms to the breakfast goodies, everything was perfect! When checking, in the front desk clerk went above and beyond to accommodate us and was so friendly.

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Melbourne, Florida
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 1, 2014

We stay here every year and love that we can walk to Appleby's for lunch or dinner. Breakfast is very nice and offers a variety of options. We always take an apple to our horse. The staff is excellent and I like having internet access (member of the rewards club).

Was this review helpful? Yes
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