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Holiday Inn Express - Hotel & Suites

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1119 East Tyler Street, Athens, TX 75751
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Holiday Inn Express - Hotel & Suites
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Holiday Inn Express - Hotel & Suites
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63 reviews from our community

Traveler rating
    27
    19
    11
    3
    3
See reviews for
19
15
2
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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    (24)
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Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The room was very nice, spacious - Breakfast was good - we loved the sausage gravy - only issue was there was NO HOT WATER during out stay. Starting the morning with a cold shower was not Fun! We stayed here and traveled to Canton for First Trade days - good location and was glad to be close. Front desk

Was this review helpful? Yes
Cheyenne A, General Manager at Holiday Inn Express - Hotel & Suites, responded to this review

Good afternoon Kelli W, I do so sincerely apologize about the plumbing emergency we had while you were in house. We got the situation handled as fast as we could. I'm sure you know, trying to get a commercial plumber on a weekend is as easy as pulling teeth. Our new Express Start Breakfast seems to be a crowd pleasing... More 

Katy
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Ladies trip! The hotel was clean however we had requested two queen beds for our stay. Upon arrival we were told you can't request beds on standard rooms. Really then why doesn't it specify that when you book the hotel? In addition there was no hot water for 24 hours during our stay. The hotel recognized it and said they... More 

Was this review helpful? Yes
Cheyenne A, General Manager at Holiday Inn Express - Hotel & Suites, responded to this review

Dear ppcdslp, I am indeed sorry for the experience you had while here in Athens. We did have a plumbing problem this past weekend and we called a plumber and had him fix the problem as soon as we could. No insult was meant by the gifts left in rooms, my front office manager suggested the idea and I thought... More 

Kyle, Texas
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel offered everything I look for when traveling. The check-in process was quick and pleasant. The room was comfortable, quiet, well furnished and offered free Wifi. The complimentary breakfast included scrambled eggs, sausage, biscuits and gravy, pastries, oatmeal, yogurt and fresh fruit in a clean, spacious dining area. Check-out was a breeze. It was an enjoyable overall experience. Be... More 

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Cheyenne A, General Manager at Holiday Inn Express - Hotel & Suites, responded to this review

Dear msray53, We thank you so much for taking some of your precious time to complete a review for us! I am always happy to hear that we were able to provide our guests with exactly what they need, precisely when they need it. I'm also pleased to hear that you enjoyed our recently revamped Express Start Breakfast. We do... More 

Rossville, Indiana
Top Contributor
104 reviews 104 reviews
34 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed December 13, 2014

Everything about our stay at this hotel was just fine. You know friendly staff, clean comfortable room, nice breakfast, all the good stuff; definitely would return. The interesting feature to watch for is the entrance from Highway 31. There is a triangular concrete median in the center of the driveway right as you turn in. It is designed for westbound... More 

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Houston, Texas
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 5, 2014

Had a Ladies shopping trip in Canton. Decided to get rooms here. Very clean, super friendly staff. Appear relatively new. Internet a bit slow, somewhat loud in halls, remote control not working, sheets "okay." Based on the cleanliness of lobby and breakfast area, and the staff, we'll stay again.

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1 review
5 of 5 stars Reviewed October 19, 2014

This is absolutely the best hotel In a small town I have ever stayed at. From the front desk staff, clean rooms to the breakfast goodies, everything was perfect! When checking, in the front desk clerk went above and beyond to accommodate us and was so friendly.

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Melbourne, Florida
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 1, 2014

We stay here every year and love that we can walk to Appleby's for lunch or dinner. Breakfast is very nice and offers a variety of options. We always take an apple to our horse. The staff is excellent and I like having internet access (member of the rewards club).

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Dallas, Texas
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 27, 2014

We stayed here based on the location and it's ranking on this website. We certainly weren't disappointed. The room was huge and could actually accommodate a love seat were the hotel so inclined. What it did have were extremely comfortable beds and pillows. A good sized bathroom and a fridge and microwave. We ate the complementary breakfast and it was... More 

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Tyler, Texas
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 11, 2014

Staff was friendly. Happy hour consisted of canned drinks, some wings in a crock pot, Lays potato chips, and oatmeal raisin cookies. Even though my room was nonsmoking, I could smell a faint smell of smoke when first opening the door each time I returned to the room. The room was very clean. The bed was comfortable, I slept really... More 

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Senior Contributor
24 reviews 24 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 2, 2014

Holiday Inn offered everything we want in a hotel. Great customer service, friendly and helpful staff, as well as quiet and clean rooms. Our room was huge! More than enough room for our scuba gear and suitcases. Breakfast was great. Love the pancake maker!! We will be back!

Was this review helpful? Yes 1
Cheyenne A, General Manager at Holiday Inn Express - Hotel & Suites, responded to this review

Dear Drake407, Thank you for the review of our hotel and staff here in Athens! We love having you scuba divers come to stay. I don't know if anyone informed you but we also have a discounted rate for anyone coming to dive, just ask for the scuba park rate when you make your reservation. We will be glad to... More 

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