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All 8 Athens hotels

Holiday Inn Express - Hotel & Suites

2.5 of 5 Hotel   |   1119 East Tyler Street, Athens, TX 75751
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72%
Ranked #2 of 8 Hotels in Athens
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
PolarBearTx Tyler, Texas
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55 reviews from our community

Traveler rating
    25
    15
    10
    3
    2
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17
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9
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Tyler, Texas
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Staff was friendly. Happy hour consisted of canned drinks, some wings in a crock pot, Lays potato chips, and oatmeal raisin cookies. Even though my room was nonsmoking, I could smell a faint smell of smoke when first opening the door each time I returned to the room. The room was very clean. The bed was comfortable, I slept really... More

Was this review helpful? Yes
Contributor
16 reviews 16 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Holiday Inn offered everything we want in a hotel. Great customer service, friendly and helpful staff, as well as quiet and clean rooms. Our room was huge! More than enough room for our scuba gear and suitcases. Breakfast was great. Love the pancake maker!! We will be back!

Was this review helpful? Yes
Cheyenne A, General Manager at Holiday Inn Express - Hotel & Suites, responded to this review

Dear Drake407, Thank you for the review of our hotel and staff here in Athens! We love having you scuba divers come to stay. I don't know if anyone informed you but we also have a discounted rate for anyone coming to dive, just ask for the scuba park rate when you make your reservation. We will be glad to... More

Leesivlle, United States
Contributor
20 reviews 20 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Warm friendly greeting upon arrival. Every expectation was exceeded. Great clean room. Good breakfast. Front desk staff was very friendly professional! Room was clean quiet and well maintained. Not only will I stay here again. But I will make travel plans to make this hotel a stop over spot

Was this review helpful? Yes
Cheyenne A, General Manager at Holiday Inn Express - Hotel & Suites, responded to this review

Andrew, Thank you for your excellent review of our facility! I'm so proud and thrilled that my staff was able to provide you with exceptional service and make your stay comfortable and relaxing. We are very glad that you will be staying with us again and we look forward to caring for you and your family the next time you... More

Houston, Texas, United States
Contributor
12 reviews 12 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We went to Athens, Texas for the weekend to spend a Saturday diving at Athens Scuba Park. We booked a regular room with a king sized bed. When we checked into our room, we were pleasantly surprised to receive a suite. Our room was very big and had a refrigerator, microwave, and sofa in a little sitting area. The hotel... More

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Cecilia H, General Manager at Holiday Inn Express - Hotel & Suites, responded to this review

Dear Jewel K, Thanks for a great review. We are truly glad you enjoyed your stay and all the amenities we could offer you. It's our pleasure to have you stay with us again next time you make it to Athens, Texas. Have a great day! More

Boise, Idaho
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 27, 2014 via mobile

Nice newer clean hotel, very quiet. Upon check-in the front desk lady was very courteous, well way to courteous, more less over the top annoying. It's nice to be greeted, but she must have been lonely, what normally takes five minutes tops to check in, turned into nearly a half hour. Once she was finished I did get to enjoy... More

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Cecilia H, General Manager at Holiday Inn Express - Hotel & Suites, responded to this review

Dear Mr. Harkness, Thanks for taking time to give us a great review, We are glad you enjoyed your stay. We would like to apologize for the inconvenience our Guest Service Agent cost you. This issue has been addressed appropriately. We sure would like to have you stay again. Have a great Day. More

Dallas
Top Contributor
60 reviews 60 reviews
23 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed July 11, 2014

I only stayed one night, but I enjoyed the time while there. This place is close to Walmart and the Texas Freshwater Center. It is a typical HI Express. The staff was friendly, but when I checked in, there was only one guy at the counter and he was on the phone, ignoring the line of people waiting there in... More

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Atttx, General Manager at Holiday Inn Express - Hotel & Suites, responded to this review

Luggnutt- Thank you for taking the time to share you constructive feedback about our hotel in regards to your most recent stay. I have reviewed your comments and shared them with my team. We have addressed the noise issue with the AC unit, as well as I have coached our Front Desk Team on acknowledging guests in front of them... More

1 review
1 of 5 stars Reviewed June 17, 2014

Love seat sleeper sofa in King Suite was very terrible; worst I have ever seen. I killed a large spider in the room. Toilet paper holders were also terrible and did not work. Air conditioning worked great. A herd of elephants was staying above us.

Was this review helpful? Yes
Atttx, General Manager at Holiday Inn Express - Hotel & Suites, responded to this review

Gene W- Thank you for your constructive feedback in regards to your most recent stay with us at the Holiday Inn Express Athens, Tx. We strive to provide fresh clean rooms and I am sorry we did not meet your expectations. I have met with my housekeeping and maintenance team and we have addressed your issues in regards to the... More

Bastrop, Texas
1 review
2 of 5 stars Reviewed June 11, 2014

we booked 2 months ahead.At first we thought "nice room".But as night fell there was a booked party across the hall that was scheduled to end at 10pm.At 11 we asked the attendants at the counter to enforce the time limit He refused saying I'm not telling those people anything/ obviously scared of the mob! Good news is - my... More

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Cecilia H, General Manager at Holiday Inn Express - Hotel & Suites, responded to this review

Thank you for taking time to write a review of your stay with us. I am truly sorry for what you had to endure due to some unruly guests. I have talked with my staff about paying very close attention to assigning rooms to guest with bigger parties and ones that are traveling alone or with their husbands and/or wives.... More

Orlando, Florida
1 review
5 of 5 stars Reviewed May 29, 2014

In town for a wedding and the entire wedding party and majority of guests stayed here. Cannot say enough about the staff. Friendly, helpful and courteous at all times! Our stay was very enjoyable . Hats off to James, Cheyenne, Angeline and Michael! Would definitely recommend this hotel to anyone traveling through this area!

Was this review helpful? Yes
Cecilia H, General Manager at Holiday Inn Express - Hotel & Suites, responded to this review

Dear Aixa, thank you for taking the time out of your busy schedule to let us know how much you enjoyed your stay with us. We truly love our jobs and being able to help someone have a memorable stay while they are away from home. I will pass the kind words onto my staff. We hope to see you... More

Grand Rapids, Michigan
1 review
5 of 5 stars Reviewed March 26, 2014

We traveled from out of state for a funeral. Our stay at the Holiday Inn Express in Athens. The staff were super friendly and very helpful. It was nice to be showered with Southern Hospitality. I would definitely stay here again and recommend it to anyone traveling in East Texas.

Was this review helpful? Yes
Atttx, Manager at Holiday Inn Express - Hotel & Suites, responded to this review

Thank you for choosing our hotel for your lodging needs during your time of loss We are pleased that you found our hospitality welcoming and comfortable. We hope we will have the pleasure of hosting you again on a happier occasion. More

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Additional Information about Holiday Inn Express - Hotel & Suites

Address: 1119 East Tyler Street, Athens, TX 75751
Phone Number:
Location: United States > Texas > Athens
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express - Hotel & Suites 2.5*
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Also Known As:
Holiday Inn Express - Hotel And Suites
Holiday Inn Express Hotel Athens
Holiday Inn Athens
Athens Holiday Inn
Holiday Inn Express Athens

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