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BEST WESTERN Plus Royal Mountain Inn & Suites

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2.5 of 5
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1814 Highway 31 E, Athens, TX 75751
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1 room 1 guest
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BEST WESTERN Plus Royal Mountain Inn & Suites
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127 Reviews from our TripAdvisor Community

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Traveler rating
    78
    41
    6
    1
    1
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48
16
8
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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    (48)
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    (18)
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Mansfield, Texas, Usa
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

The hotel is a very clean and a very comfortable place to stay. The hotel has a caring and competent management that is complemented by a great staff. The buffet breakfast is basic with a just a few options but the food is well prepared. All in al it's a great home away from home.

Review collected in partnership with Best Western

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Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Athens is a little quieter area about 1.5 hours eat of Dallas....so to find such an upscale, clean and cool hotel was a huge bonus for my wife and i. The first thing you notice is the amazing metal art. ...very texas feel and wonderfully created and displayed. Next you see how well kept everything is and then how absolutely... More 

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York, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Hotel was clean and rooms were comfortable. Breakfast was better than average-cinnamon rolls were great. Staff at front desk went from great to no-show. When checking out, found front desk staff outside sitting a car talking and smoking with friends. Would still stay here, even though some staff are below average.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Richardson, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel has a staff that is very friendly and accommodating. The breakfast was great with several options such as eggs, sausage, biscuits and gravy. Waffles, fruit and muffins, etc. The beds were very comfortable and the room was very clean. Great experience!

Review collected in partnership with Best Western

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Stayed in room 114. Called the front desk about the stopped up sink when I first arrived. She came to room. Looked at sink and left. Nothing was done to unstop the sink. Tub/shower was very slippery after using soap. The hand rail is on the outside of the shower, other side of curtain. Of no use. Paid advertised rate... More 

Review collected in partnership with Best Western

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York, SC
Level Contributor
31 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel is fairly new, rooms are nice. Front desk staff was very nice and friendly. Breakfast was good, cinnamon rolls were awesome. The only drawback was that water pressure was low-okay for shower, but bathtub took 20 mins to fill. Location is good.

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Level Contributor
6 reviews
5 of 5 stars Reviewed 3 weeks ago

This hotel has greatly improved since we stayed here last and the front desk employees were exceptional - very friendly and professional. The room was large and very clean. It was quiet, the beds were comfortable and the breakfast was the best we've had in any hotel for the past few years. Thank you for a wonderful stay!

Review collected in partnership with Best Western

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Katy, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

The room was very clean and huge! Free Wifi and no extra charges. The A/C worked great.The front office staff were very friendly and helpful. We travel to Athens every year and will definitely stay here again.

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Brownsville, Texas, USA
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Stayed at hotel to attend a wedding. The staff is friendly and helpful. Gave go recommendations on were to eat and local shopping. Gave good advice on other nearby activities and sites. The room was clean and comfortable with a desk and chair, couch, and small refrigerator.

Review collected in partnership with Best Western

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Kountze
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 18, 2015

From The Time You Walk In The Front Door,What A Clean And Beautiful Hotel.Amanda At Check In Was fast And Helpful With All Questions About Hotel.Walk Into The Room Everything Was Fresh And The Smell Was Good,Microwave And Fridge Was Top Of The Line Sheets And Towels First Class,Bed Was Really Comfortable.One Thing Water Pressure Was A Little Low.This Is... More 

Review collected in partnership with Best Western

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Lisa F, General Manager at BEST WESTERN Plus Royal Mountain Inn & Suites, responded to this review

Dear Guest, Thank you very much for taking the time to share your Experience with us. We are happy to hear you enjoyed your stay. Our staff works very hard to exceed our Guests expectations each time. I will be sure to share your comments with Amanda regarding her Superior Customer Service. I know your comments will make her day.... More 

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