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All 60 Arlington hotels

Quality Inn at Arlington Highlands

2.5 of 5 Hotel   |   121 East I-20, Arlington, TX 76018 (Formerly Comfort Inn Arlington)
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Quality Inn at Arlington Highlands
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60%
Ranked #27 of 60 hotels in Arlington
A recent review
4 of 5 stars reviewed 3 weeks ago
Paul J Abilene, Texas, United States
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85 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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English first
Abilene, Texas, United States
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here four nights. This is really a motel that has been refurbed into a Quality Inn with all exterior facing rooms. The rooms were fine, with enough room for a desk, king bed, and chair/ottoman. I wasn't expecting the small fridge & microwave in my room, they were added bonuses. The carpet and furnishings could use an upgrade,... More

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2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Our AC went out at home and couldn't be fixed until Monday, so my husband & I needed a room for a couple of nights. All of the hotels in Mansfield were booked due to soccer and softball tournaments. We decided on this "hotel" because of the location and I had a discount code (that the guy at the front... More

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Kevin M, Manager at Quality Inn at Arlington Highlands, responded to this review

Dear April M We apologize for the inconvenience you may have incurred during your last visit with us. We assure that all our bedding is accordance to what our brand as determined appropriate for all our guests. We would encourage you to give us another try and allow us to correct any issues that you feel we fell short on.... More

Arlington
1 review
4 of 5 stars Reviewed May 14, 2014

Both front desk clerks were SMILING AND POSITIVE! Very clean room with comfortable bed and perfect location for our trip. good water pressure AND shower head. All was very well done. We appreciate it.

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
Kevin M, General Manager at Quality Inn at Arlington Highlands, responded to this review

Thank you for you kind words. we are delighted to see that you had a positive experience during you most recent stay. we will pass your words of encouragement on to our staff. We Thank you for your business and look forward to seeing you in the future More

Seattle, Washington
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 12, 2014

Lovely stay,quiet,breakfast good was excellent with lots of variety,rooms were clean, beds were comfortable. I definitely recommend this location. The price was excellent. Staff was very welcoming and accommodating.

Was this review helpful? Yes 2
Kevin M, General Manager at Quality Inn at Arlington Highlands, responded to this review

Great to hear that you enjoyed your stay! We love our guests! Sincerely, Kevin M General Manager More

Derbyshire England
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed March 11, 2014

We stayed here last September for three nights. The hotel is in an excellent location between two Malls. The Parks Mall for shopping but the Arlington Highlands Mall that the hotel is in was great for shopping and an excellent night life. Amazing restaurants and bars within walking distance. The place to be at night and right on the hotel’s... More

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Kevin M, General Manager at Quality Inn at Arlington Highlands, responded to this review

Dear LCandSC, Thanks for the comments. We are in a great location with lots to do in the area! I have forwarded your suggestions to my entire team. Direct communication with our guests provides the best opportunity for us to improve. We hope to see you soon! Sincerely, Kevin M General Manager More

Senior Contributor
24 reviews 24 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed March 3, 2014 via mobile

I made reservation in January for March stay. Arrived at 4:00pm, check out was at 11:00am, room was ready at 9:00pm, gave front desk cell number twice to let us know when room was ready, NEVER got a call. Then had toilet problem @ 4:00am & NO to help. Front desk clerk was going to let toilet run over. My... More

Was this review helpful? Yes 2
Kevin M, General Manager at Quality Inn at Arlington Highlands, responded to this review

Dear Colleen, Thanks for the feedback. As a result of your feedback, I have personally taken steps to ensure that no guest encounters these issues with us again. I hope you'll give us another chance to show you our true standard of service and quality! Sincerely, Kevin M General Manager More

Malakoff, Texas
1 review
4 of 5 stars Reviewed February 26, 2014

Had a nice stay at the Quality Inn in Arlington Texas. It is right by the mall and has alot of shopping areas. A couple of nice places to eat at also. Love the location. We come there alot when we visit the Improv comedy shows.

Was this review helpful? Yes
Kevin M, General Manager at Quality Inn at Arlington Highlands, responded to this review

Dear Jroc6, Thanks for allowing us to host your stay again! We really appreciate our repeat customers. We look forward to your next stay in the Arlington Highlands. More

New Mexico
Senior Contributor
44 reviews 44 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 4, 2013

This place is large and close to all the cool places in Arlington. The price is decent. The staff was friendly. The breakfast was above average. And the room was fine. The beds were small. The only issue was that I couldn't check in for whatever reason - I had a prepaid reservation, but the computer simply couldn't get me... More

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Kevin M, Manager at Quality Inn at Arlington Highlands, responded to this review

Dear Lessard, Thank you for taking the time to provide your feedback. I'm delighted that you enjoyed your stay! I'm sorry you encountered an issue with your reservation. I will take your feedback and use it to improve our training processes. I can guarantee you a smooth check in on your next stay with us! Sincerely, Kevin M General Manager More

Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 30, 2013

This is our 3rd time staying at Quality Inn at Arlington Highlands. The service was outstanding and the staffs was very helpful. It was 10 of us this time and my husband and I could not thank the staff for making our friends feel at home. We can go anywhere in Arlington to stay but Quality Inn at Arlington Highlands... More

Was this review helpful? Yes 1
Kevin M, Manager at Quality Inn at Arlington Highlands, responded to this review

Dear Searless, Thank you so much for the kind words! It's always great to hear about how we positively affect our guests' stays! We hope to see you again, soon. Sincerely, Kevin M General Manager More

Dallas, Texas
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 10, 2013

Looks like they are near the end of remodeling this hotel so the updates make it almost like new. Staff had some good recommendations for drinks and dinner. ( there are literally 100 places to go in this area) Nice clean room, parking area well lit and hotel pretty easy to get to. One of the nicer Quality Inns I... More

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Kevin M, Manager at Quality Inn at Arlington Highlands, responded to this review

Dear TXTwoStep, Glad you enjoyed your stay! Hope to see you again, soon! Sincerely, Kevin M General Manager More

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Additional Information about Quality Inn at Arlington Highlands

Address: 121 East I-20, Arlington, TX 76018 (Formerly Comfort Inn Arlington)
Phone Number:
Location: United States > Texas > Arlington
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn at Arlington Highlands 2.5*
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Also Known As:
Quality Inn At Arlington Highlands Hotel Arlington
Quality Inn Arlington Highlands
Arlington Quality Inn

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Enjoy newly renovated rooms serving you the best in Quality! Our Q Beds feature fresh linens, soft pillows, and comfortable beds to let you sleep at night and not toss and turn. Enjoy HBO programming and a huge variety of channels on our 32" LCD Flat Panel televisions. Every room comes with a complimentary HOT breakfast buffet and wireless Internet access for all your devices. Our new rooms feature upgraded fixtures with multiple access points for your electronics. Utilize our Outdoor Pool, Business Center, Lobby Coffee & Tea Bar, and Guest Laundry on your next visit. With a microwave/refrigerator in every room, Keurig style coffee makers, and our luxurious shower amenities, the Quality Inn at Arlington Highlands offers you the best amenities in the best location! We are conveniently located within the Arlington Highlands shopping and dining complex with over 50 restaurants, shops, and entertainment venues within walking distance and a short drive to major Arlington attractions such as AT&T (Cowboys) Stadium, Rangers Ballpark, and Six Flags. Book today and let us be your home away from home! ... more   less 
Number of rooms
140

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