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Quality Inn at Arlington Highlands

2.5 of 5 121 East I-20, Arlington, TX 76018 (Formerly Comfort Inn Arlington)
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Quality Inn at Arlington Highlands
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Quality Inn at Arlington Highlands
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92 reviews from our community

Traveler rating
    24
    27
    19
    8
    14
See reviews for
29
13
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19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

When my family and i arrived we checked to see if they had any vacancies and they said it would take up to 4 hours for the next availability. So we started searching for the other hotels nearby and they were all overly expensive. So i called them over the phone and they said that they had a room open... More 

Was this review helpful? Yes 1
Paoli
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Older motel well maintained and very clean. Two great restaurants right there. Fair internet and plenty of tv stations. Coffee and Microfridge with iron in room. Good nights sleep on a comfortable bed.

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Durant, Oklahoma
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 16, 2014

My wife and I stayed here this past weekend visiting some friends. We came in around 10.30 Friday night and at first we were both very skeptical but from the time we walked in, the place was really nice for a Quality Inn. The guy checking us in was really nice, the room was really clean to our surprise. Breakfast... More 

Was this review helpful? Yes 2
Longview, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 11, 2014

I will admit that I booked this room through a third-party booking service and, therefore, did not pay the full price listed on the Quality Inn site.That being said, I was well received when I arrived a bit early in the afternoon. I found the room clean, although it smelled of disinfectant (at least I knew it had been cleaned)... More 

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 31, 2014 via mobile

When we called to ask about check in times, the lady was extremely curt and I thanked her for answering my question and she just hung up on me. When we arrived, my husband went to check in and she did not say NOT ONE WORD to him. Not one. Not even thank you or have a nice stay, nothing.... More 

Was this review helpful? Yes 3
Arlington, Texas, United States
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 27, 2014

I stayed with one person and purchased a 2 weeks (twice for a weekly rate on each week). The price was very reasonable compared to other hotels in the arlington area for that quality and locality. originally was given a nonsmoking room. We wanted a smoking room but we forgot to mention it to the clerk when we purchased the... More 

Was this review helpful? Yes 3
Top Contributor
66 reviews 66 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed August 4, 2014

Decided on a spur of the moment to go to Arlington. Room was clean plenty of food choices. Big complaint seriously time to update the bathroom area. Grout was a little nasty. An the refrigerator was practically stuck to the floor because the microwave was so heavy. Nice room for the cost. Did not check out the pool or breakfast.

Was this review helpful? Yes 3
Kevin M, General Manager at Quality Inn at Arlington Highlands, responded to this review

Dear Chad H We are glad to hear that you had great stay with us during your visit to Arlington. All our guests really enjoy the restaurants and shopping that is close by. We apologize for the bathroom issue that you faced during your stay but we have begun our remodeling process and hope to have that complete by the... More 

Abilene, Texas, United States
Top Contributor
59 reviews 59 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 4, 2014

I stayed here four nights. This is really a motel that has been refurbed into a Quality Inn with all exterior facing rooms. The rooms were fine, with enough room for a desk, king bed, and chair/ottoman. I wasn't expecting the small fridge & microwave in my room, they were added bonuses. The carpet and furnishings could use an upgrade,... More 

Was this review helpful? Yes 2
Kevin M, General Manager at Quality Inn at Arlington Highlands, responded to this review

Dear Paul We thank you for you kind words and are really glad that your enjoyed you stay with us. We are constantly looking to improve and update our hotel and positive feedback from travelers like your self are extremely helpful. We wish you safe travels and hope to see you again in the near future Thank you More 

2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 26, 2014

Our AC went out at home and couldn't be fixed until Monday, so my husband & I needed a room for a couple of nights. All of the hotels in Mansfield were booked due to soccer and softball tournaments. We decided on this "hotel" because of the location and I had a discount code (that the guy at the front... More 

Was this review helpful? Yes 2
Kevin M, Manager at Quality Inn at Arlington Highlands, responded to this review

Dear April M We apologize for the inconvenience you may have incurred during your last visit with us. We assure that all our bedding is accordance to what our brand as determined appropriate for all our guests. We would encourage you to give us another try and allow us to correct any issues that you feel we fell short on.... More 

Arlington
1 review
4 of 5 stars Reviewed May 14, 2014

Both front desk clerks were SMILING AND POSITIVE! Very clean room with comfortable bed and perfect location for our trip. good water pressure AND shower head. All was very well done. We appreciate it.

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
Kevin M, General Manager at Quality Inn at Arlington Highlands, responded to this review

Thank you for you kind words. we are delighted to see that you had a positive experience during you most recent stay. we will pass your words of encouragement on to our staff. We Thank you for your business and look forward to seeing you in the future More 

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Additional Information about Quality Inn at Arlington Highlands

Address: 121 East I-20, Arlington, TX 76018 (Formerly Comfort Inn Arlington)
Phone Number:
Location: United States > Texas > Arlington
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn at Arlington Highlands 2.5*
Number of rooms: 140
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Also Known As:
Quality Inn At Arlington Highlands Hotel Arlington
Quality Inn Arlington Highlands
Arlington Quality Inn
Hotel Style:
#3 Best Value Hotel in Arlington

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