Our poor experience started at check-in...We were really looking forward to swimming in the pool only to be told it was closed due to failing the health inspection...yuck. Room was clean but guest services directory notebook was empty, only decaf coffee was provided with the coffee maker. The property also had unsightly yellow caution tape throughout...Not sure what the intention... more

We were travalling from the Florida and had stopped there for only one night. That was a such dark time of the day so I can't tell something wrong about this hotel and it seems pretty save. So we checked in and parked our vehicle where the frond desk person told us to park and also assure us that place... more

I checked in and my first red flag should have been the rude front desk staff. Then, I go to my room. All the rooms are outside access. The floor had a rather nasty looking stain, the bathroom counter had something smeared all over it that obviously housekeeping had neglected (see attached pics). The tub had like a paper mat... more

I stay at this hotel frequently while traveling. The staff is great!The rooms are clean and comfortable , the breakfast is good and it is affordable. Everything from malls, fine dining,fast food ,to movies are in walking distance.I would recommend this hotel for anyone who is stretching the dollar like me. more

I was driving from Atlanta, GA to Tuscon, AZ and needed a place to stay in central Texas. I pulled into the Quality Inn Highlands after 11pm, slept well after driving more than 12 hours earlier that day, and checked out before 8am the next morning. I returned the room keys and signed for the room. Pretty grubby motel but... more

We have just completed a one-night stay at this hotel and it has surpassed my expectations which, I must admit, were not too high. Our newer room was large, clean and had the advertised amenities. The furniture appeared to be recently updated. The hot breakfast was more than adequate. Since the room opens to an outdoor walkway, we did get... more

I stayed at the Whitten Inn (now Quality Inn at Arlington Highlands) for two months in late 2006. The room was clean, the staff was friendly, the breakfast was great, and the price was reasonable. The hotel is also in a great location. more

we had rude and bad service. our a/c was broken when we got here and they sent a maintance man out. he said the only thing to do was switch rooms but the frontdesk wanted him to stay with us in our room and fix it! why not just give us another room. thats what we had to make them... more

We had a good experience at this Quality Inn. The room was clean, quiet and comfortable. We had a microwave and small refrigerator in our room. The bed was super comfortable. It was conveniently located right off of I-20. There were plenty of restaurants close by and they had maps in the lobby where you could choose different restaurants to... more