we had rude and bad service. our a/c was broken when we got here and they sent a maintance man out. he said the only thing to do was switch rooms but the frontdesk wanted him to stay with us in our room and fix it! why not just give us another room. thats what we had to make them... more

We had a good experience at this Quality Inn. The room was clean, quiet and comfortable. We had a microwave and small refrigerator in our room. The bed was super comfortable. It was conveniently located right off of I-20. There were plenty of restaurants close by and they had maps in the lobby where you could choose different restaurants to... more

This hotel is located right in the new Highland Shopping, with everything at your fingertips. Six Flags, Ranger Stadium, Christ for the Nations, everything just up the road. Our group was so happy we told others about this hotel. We enjoyed it all, the rooms, the pool, and the breakfast. We will be back soon. Come stay at this hotel,... more

We stayed 3 nights. It was $54 a night which was right about on the money. When we arrived the room had issues. The place needs updating. The biggest thing for me was the mold in the shower. The smoke alarm was missing, the phone was broken and didn't work, there were liquids splashed on the wall above the garbage... more

First, I booked on Priceline.com for a three nights stay here, three weeks in advance. I called the motel one week in advance to confirm my stay and they said it was confirmed and told me that I have a smoking room. I told them that i didn't request a smoking room and the girl said very rudely that she... more

We had booked 5 rooms directly with the hotel 2 weeks prior to our arrival date. I was given confirmation numbers and the rooms were held with a credit card. My family was to arrive on a Friday and 3 members of our party were to arrive on Saturday. These 3 people were staying in the same room. The Thursday... more

We stayed at the I-20 Quality Inn in Arlington, Tx. We were going for a weekend at six flags. First of all we were booked in the wrong hotel (not the hotels fault). When we went to the original hotel they tried to call the I-20 location to find out if they had a room for us. We waited over... more

I recently had a bad stay at the Whitten Inn of Arlington and had wrote a letter stating my bad stay and had posted it woth Travel Advisory. I would like to let everyone know that Excellent Customer Service Recovery was taken place by the General Manager and his Dept. Managers shortly after the fact, to see that all of... more

I was in Arlington 8/25/06 - 9/3/06 attending a training class and hotel accommodations were at the Whitten Inn. Being a female traveling alone, I was a little hesitant to stay in accommodations where the rooms had "exterior" doors - like a motel. However, after checking out the room and the surrounding area, I felt more at ease. The room... more