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Knights Inn Arlington

2.0 of 5
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820 N Watson Road, Arlington, TX 76011
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Knights Inn Arlington
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Ranked #29 of 60 Hotels in Arlington
A recent review
5 of 5 stars reviewed 2 weeks ago
Ashley_8604
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79 reviews from our community

Traveler rating
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    9
    9
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27
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1
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I was a little worried about staying here when I saw the building. And even more worried when I walk in to the front desk. After I got everything sorted out with my room I went to find my room. When I walked in I was shocked it looked very nice, the bed was comfortable the pillow(4) we're comfortable. It... More 

Was this review helpful? Yes 1
KIArlington, Guest Relations Manager at Knights Inn Arlington, responded to this review

It's good to hear from you and we greatly appreciate that you've taken the time to share your five star review! We want to apologize for the outside appearance of our hotel, though we are very pleased to hear that you were still able to enjoy the rest of your stay. I am happy to see the high rating and... More 

Bridgend, Wales, United Kingdom
Top Contributor
450 reviews 450 reviews
81 hotel reviews
200 helpful votes 200 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The sat/nav found the motel easily, first impressions are that it could do with a refurbishment on the outside. Still a friendly receptionist that contacted 'someone' to put the heating on in 'our' room (259) and kept me talking whilst it warmed up. We walked in and it looked a bit drab. But, once the lights were on and it... More 

Was this review helpful? Yes 1
KIArlington, Manager at Knights Inn Arlington, responded to this review

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I am sorry to hear about your first impressions on our hotel exterior and room, though it is good to hear that you were still able to enjoy the rest of your stay. We thank you for your positive... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

I was blown away by this Knights Inn. Very clean, my room was updated and had good continental breakfast! In an area wirh lots of resturants around. Very close to Six Flags. Easy highway access. Pleasently suprised about the quality for the price

Was this review helpful? Yes 1
KIArlington, Manager at Knights Inn Arlington, responded to this review

We are all thrilled to learn that you enjoyed such a pleasant experience with us. Thank you so much for your compliments, rating and review of our room quality, high housekeeping and breakfast standards, and hotel location. It means a lot to hear from guests who are satisfied with all of our services and amenities. We look forward to serving... More 

West Fargo
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Our family stayed here last November. Was NOT impressed! The room smelled really moldy. The bathroom was small and not clean. I did like the fact that they had a full sized fridge. Breakfast was almost null in void...nothing really to pick from.

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KIArlington, Manager at Knights Inn Arlington, responded to this review

I regret to discover that you weren't thoroughly impressed with us during your most recent stay as you have encountered smelly, moldy room, unclean bathroom, and null in void breakfast. We hope that you will accept our sincerest apologies and return to be impressed by the improvements we have made. More 

1 review
1 of 5 stars Reviewed 4 weeks ago

The sheets were not cleaned I found rubber band in bed and then asked for noon check out because arrived in town after midnight and drover there from Colorado and front desk said ok. They were knocking on my door with towels to do house keeping about 1045 am. Explained how noon check out but leaving soon and they said... More 

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KIArlington, Manager at Knights Inn Arlington, responded to this review

I am very sorry to hear that you experienced such unusual circumstances and inconveniences during your most recent stay with us such as unclean sheets, rubber band in bed, and poor customer service. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. Know that your voice is... More 

Brisbane, Queensland, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 8, 2015

My sister and I stayed here for 4 nights....we didn't research the area and it was a bit far out from Dallas City so we were a little disappointed about that but the hotel was great! So cheap yet very comfortable! The beds are awesome, the staff are so friendly and helpful! Would highly recommend this Inn if you are... More 

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KIArlington, Manager at Knights Inn Arlington, responded to this review

It means a lot to us that you've taken the time to share this positive experience at our hotel. It is heartwarming to hear of how our efforts to give you a great experience, filled with hospitality, comfort and convenience have been successful. We look forward to welcoming you back during your next stay in the area. More 

Mexico
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 18, 2015

I stayed at Knights Inn Arlington for five days from January 15 to January 20, 2015. If all you need a place to crash with a hot shower and clean sheets, then this will meet your expectations. There are many things they could do to improve the hotel, but then they would probably have to raise the price for their... More 

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KIArlington, Manager at Knights Inn Arlington, responded to this review

I regret to hear that you weren't thoroughly impressed with our accommodations and services, though it is good to hear that you found the majority of your experience to be satisfactory. Reviews like yours are extremely helpful in our ambition to continuously improve upon the guest experience and I hope you'll return to see how we grow and evolve. Thank... More 

Tampa, Florida
Senior Contributor
37 reviews 37 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 17, 2015

My husband & I stayed here for 3 nights for the 2015 Cotton Bowl. It was one of the hotels on the Rapid Rewards Program so we were able to use Southwest points for our accommodation. It was perfectly adequate for our stay. Close to pretty much wherever you want to go. The room was comfortable & clean. There is... More 

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KIArlington, Manager at Knights Inn Arlington, responded to this review

Thank you so much for your compliments, rating and review of our high housekeeping and hospitality standards. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. I am thrilled to hear that we exceeded your expectations and we look forward to... More 

Senior Contributor
42 reviews 42 reviews
4 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed December 1, 2014

The hotel is cheap, considering the price of the other hotels aroung it, and is close to six flags and AT&T Stadium. We went there for 3 days for Thanksgiving game 2014. The hotel is clean and the staff was polite. However, there is nothing special about the hotel. Also, there was a strange smell in the outside of the... More 

Was this review helpful? Yes
KIArlington, Manager at Knights Inn Arlington, responded to this review

Thank you so much for your kind comments and review regarding our high standards of cleanliness and hospitality. It is so rewarding to hear that we were able to provide a comfortable and convenient experience. Thank you for sharing this review. More 

Brisbane, Australia
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 5, 2014

We stayed at the Knights Inn due to the convenience getting between both venues. The hotel runs shuttle buses to the Cowboys stadium but the service is unorganised at the pick up location near the stadium. It can take 2-3 hours to get back to the hotel from the game (the La Quinta hotel ended up dropping us back due... More 

Was this review helpful? Yes
KIArlington, Manager at Knights Inn Arlington, responded to this review

Thank you for taking the time to complete our survey and share your experience! We are glad that you found our location to be convenient. We want you to know that your feedback and description of your experience, as well as satisfaction at our hotel is of utmost importance to us. We appreciate that you have taken the time to... More 

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