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Knights Inn Arlington

2.0 of 5
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820 N Watson Road, Arlington, TX 76011
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Knights Inn Arlington
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Ranked #27 of 60 Hotels in Arlington
A recent review
4 of 5 stars reviewed 1 week ago
heidi k Glen Ellyn, Illinois
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84 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Abilene, United States
2 reviews
1 of 5 stars Reviewed 4 days ago NEW

First I carrier my daughter PLUS luggage up stair to a room that was a complete wreck: bed propped against the wall, trash everywhere, etc. Went to the office and changed rooms...there was hair in the tub and on the walls, a straw wrapper floating in the toilet as well as toilet paper stuck to the front of it. There... More 

Was this review helpful? Yes 1
Glen Ellyn, Illinois
Contributor
13 reviews 13 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I was very surprised that the hotel exceeded my expectations. When I booked I was a little nervous but when we go there checked in and went to our room. It was updated, clean and comfy. The staff was extremely nice, helpful and accommodating with their shuttle service as we went for the ACM's and they picked us up at... More 

Was this review helpful? Yes 2
KIArlington, Manager at Knights Inn Arlington, responded to this review

I am so glad to hear from you and to discover that you enjoyed your stay with us so much. I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit. We greatly appreciate the time you've taken to rate our hotel and we look forward to... More 

Top Contributor
138 reviews 138 reviews
31 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Awesome except need more pillows. Room is comfy & close to all the big venues in Arlington. Plenty of places to eat & gas stations near by. Will stay here again. Place is well lit & price is hard to beat.

Was this review helpful? Yes 1
KIArlington, Guest Relations Manager at Knights Inn Arlington, responded to this review

We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience. It is so rewarding to hear that we were able to provide a comfortable and convenient experience. Your comments on how we can further improve upon the guest experience are also very helpful to us. Thank... More 

Los Angeles, California
1 review
5 of 5 stars Reviewed 3 weeks ago

I was visiting Arlington, TX from California with my wife and feel lucky to find Knights Inn Arlington - The Hidden Gem. Do not be fooled from outer appearance, inside will amaze you. It seemed like recently remodeled; very clean rooms and beds are very comfy. Stayed there for the Easter weekend and visited six flags. This place gives free... More 

Was this review helpful? Yes 1
KIArlington, Guest Relations Manager at Knights Inn Arlington, responded to this review

We are so pleased to learn that our staff and management team were able to help you enjoy your stay. It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our guest rooms. We hope you're looking forward to your next stay as much as we are! More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 14, 2015 via mobile

I was a little worried about staying here when I saw the building. And even more worried when I walk in to the front desk. After I got everything sorted out with my room I went to find my room. When I walked in I was shocked it looked very nice, the bed was comfortable the pillow(4) we're comfortable. It... More 

Was this review helpful? Yes 3
KIArlington, Guest Relations Manager at Knights Inn Arlington, responded to this review

It's good to hear from you and we greatly appreciate that you've taken the time to share your five star review! We want to apologize for the outside appearance of our hotel, though we are very pleased to hear that you were still able to enjoy the rest of your stay. I am happy to see the high rating and... More 

Bridgend, Wales, United Kingdom
Top Contributor
476 reviews 476 reviews
82 hotel reviews
209 helpful votes 209 helpful votes
4 of 5 stars Reviewed March 8, 2015

The sat/nav found the motel easily, first impressions are that it could do with a refurbishment on the outside. Still a friendly receptionist that contacted 'someone' to put the heating on in 'our' room (259) and kept me talking whilst it warmed up. We walked in and it looked a bit drab. But, once the lights were on and it... More 

Was this review helpful? Yes 2
KIArlington, Manager at Knights Inn Arlington, responded to this review

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I am sorry to hear about your first impressions on our hotel exterior and room, though it is good to hear that you were still able to enjoy the rest of your stay. We thank you for your positive... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 5, 2015 via mobile

I was blown away by this Knights Inn. Very clean, my room was updated and had good continental breakfast! In an area wirh lots of resturants around. Very close to Six Flags. Easy highway access. Pleasently suprised about the quality for the price

Was this review helpful? Yes 2
KIArlington, Manager at Knights Inn Arlington, responded to this review

We are all thrilled to learn that you enjoyed such a pleasant experience with us. Thank you so much for your compliments, rating and review of our room quality, high housekeeping and breakfast standards, and hotel location. It means a lot to hear from guests who are satisfied with all of our services and amenities. We look forward to serving... More 

West Fargo
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed March 2, 2015

Our family stayed here last November. Was NOT impressed! The room smelled really moldy. The bathroom was small and not clean. I did like the fact that they had a full sized fridge. Breakfast was almost null in void...nothing really to pick from.

Was this review helpful? Yes 2
KIArlington, Manager at Knights Inn Arlington, responded to this review

I regret to discover that you weren't thoroughly impressed with us during your most recent stay as you have encountered smelly, moldy room, unclean bathroom, and null in void breakfast. We hope that you will accept our sincerest apologies and return to be impressed by the improvements we have made. More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 1, 2015

The sheets were not cleaned I found rubber band in bed and then asked for noon check out because arrived in town after midnight and drover there from Colorado and front desk said ok. They were knocking on my door with towels to do house keeping about 1045 am. Explained how noon check out but leaving soon and they said... More 

Was this review helpful? Yes 2
KIArlington, Manager at Knights Inn Arlington, responded to this review

I am very sorry to hear that you experienced such unusual circumstances and inconveniences during your most recent stay with us such as unclean sheets, rubber band in bed, and poor customer service. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. Know that your voice is... More 

Brisbane, Queensland, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 8, 2015

My sister and I stayed here for 4 nights....we didn't research the area and it was a bit far out from Dallas City so we were a little disappointed about that but the hotel was great! So cheap yet very comfortable! The beds are awesome, the staff are so friendly and helpful! Would highly recommend this Inn if you are... More 

Was this review helpful? Yes
KIArlington, Manager at Knights Inn Arlington, responded to this review

It means a lot to us that you've taken the time to share this positive experience at our hotel. It is heartwarming to hear of how our efforts to give you a great experience, filled with hospitality, comfort and convenience have been successful. We look forward to welcoming you back during your next stay in the area. More 

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