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Crowne Plaza Suites Arlington


Hotel class 3.5 of 5
700 Avenue H East, Arlington, TX 76011
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Reviews you can trust

71% Recommend
3.5 of 5 stars 28 reviews
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Hotel review
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2 of 5 stars
GuanG2   1 contribution
Singapore, Singapore
Nov 1, 2009 | Trip type: Business

The suite condition is old, especially the tap. The cold and hot water tap only produces hot water and the aircon tends to be too cold. My colleague even got insect bite from sleeping on the beds. Hotel staff not very pro-active in resolving the guest complains more

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4 of 5 stars
brmusicman   60 contributions
brmusicman
Oct 20, 2009 | Trip type: Business, Solo travel

I stayed at this hotel on business twice in September, 2009. I was impressed! While the hotel's exterior could use a little work, the interior is quite nice, with a large and spacious atrium and well-decorated rooms. The property is all-suites, and the rooms are quite large, with a big living room and bedroom. There's a big work area. Beds... more

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1 of 5 stars
longhornfan40   1 contribution
Texas
Sep 24, 2009 | Trip type: Couples
0/1 found this review helpful

My wife and I recently stayed at the hotel for the Cowboy game. We purchased shuttle wristbands to and from the stadium in advance of our stay, but they wouldn't let us ride the first shuttle to the stadium, had to pay extra for a cab... returning from the game our Navigator window was busted out and our GPS was... more

Management response from
Crowne Plaza , General Manager

Thank you for your posting and I do apologize again for the unfortunate incident that occurred during your stay. As I mentioned to you before, our hotel has one of the lowest crime rates in the Arlington area. This is a matter of public record and can be verified with the Arlington Police Department. We have overnight security that patrols...

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5 of 5 stars
mataguy   4 contributions
texas
Sep 3, 2009 | Trip type: Couples
1/1 found this review helpful

Was a great hotel for the price again had a long line at check-in but we breezed through that quickly and had a quick check out! We were there to watch a Ranger’s game and could not beat the price. My girlfriend lives in Dallas so we decided to stay close to the park instead of driving back that night.... more

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5 of 5 stars
Si3Austin   1 contribution
Austin
Jul 14, 2009 | Trip type: Business, Solo travel
2/2 found this review helpful

Get into the hotel early enough on Monday to enjoy the hospitality - pool, hot tub, manager's reception with entertainment. more

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4 of 5 stars
fm559   1 contribution
east texas
Jul 6, 2009 | Trip type: Family
1/1 found this review helpful

From the time we got there, the entire staff was very curtious and kind and seemed to be willing to go out of their way in order to make sure we had an excellent stay. They treated us as if we were V.I.P. and that made us ordinary folk feel very welcome. The only reason I did not give a... more

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3 of 5 stars
shellyjones   1 contribution
Oklahoma
Jul 4, 2009 | Trip type: Family

Staff needs some help with customer service. When we walked up to the desk to check in, no one even greeted us. We had to start the conversation. We booked our reservation on Crowne Plaza's website. They didn't want to grant our price because a different price was being pulled up. So, we had to sit and wait for a... more

Management response from
Crowne Plaza , General Manager

Ms. Jones, I appreciate your candid feedback as you have helped me correct the concerns you had during your stay. We did have a small number of oversized guestrooms that do not come with a refrigerator but I have since ordered one for every room that did not have one. I also called our corporate office and had them correct...

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5 of 5 stars
TigerPaw80   1 contribution
Elgin, OK
Jul 1, 2009 | Trip type: Family
1/1 found this review helpful

I have nothing but good things to say about the staff at this hotel. From the minute we walked in, they made us feel absolutely welcome. More like old friends than clientele. They went out of their way on several occassions to make our stay with them the best it could be. Within minutes of our arrival, one of the... more

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5 of 5 stars
BixTex   1 contribution
Texas
Jun 24, 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

The hotel has all the eminities most anyone could want. The entire staff here is freindly and go out of there way to make sure that you are comfortable and are well taken care of. more

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5 of 5 stars
lostchicago   1 contribution
Chicago
Jun 24, 2009 | Trip type: Business, Solo travel

Your people are top notch and that is the most important thing. They greet you when they see you and they always ask how you are doing. Rooms , hotel in general , lounge and restaurant are all clean , well lite and very functional. If there is anyone thing I could comment on would be the water in the... more

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Crowne Plaza Suites Arlington Also Known As

  • Crowne Plaza Arlington
  • Crowne Plaza Hotel Arlington
Address: 700 Avenue H East, Arlington, TX 76011
Arlington Hotels Crowne Plaza Suites Arlington
3.5/5.0
28