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Sheraton Arlington Hotel

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1500 Convention Center Drive, Arlington, TX 76011
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Breakfast for 2 Included
1 room 1 adult
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Sheraton Arlington Hotel
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563 Reviews from our TripAdvisor Community

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New York City, New York
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

I stayed here for a business trip, my company paid for the hotel so I'm not sure what the rates were. I think this hotel used to be modern however, it's getting dated, the pipes underneath the sink are rusting. The goods: comfortable bedsheets, mattresses, Starbucks coffee in room, good lighting, flat screen tv, free WiFi. Also, the hotel shuttle... More 

Helpful?
Thank KathyHeMak
Level Contributor
47 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Overall, it was okay for the deal rate, but not worth the regular rate. It served its purpose. Before, if I heard "Sheraton," it would make me think of "higher end," "higher quality" facilities. That is gone. This Sheraton kills any higher expectations, and not in a good way. We stayed here 2/6/16-2/8/16 on the 4th Floor, Rm 410. Unlike... More 

Helpful?
Thank aztkdiva
Nancy S, General Manager at Sheraton Arlington Hotel, responded to this review

Thank you for taking the time to leave a detailed review. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We are hoping to update the rooms soon and we hope to invite you back to experience the renovations and exceptional service that so many of our guests... More 

Leander, Texas
Level Contributor
6 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

This hotel was a good choice. The service was beyond expectation. Before we arrived, I called to confirm our room and let the front desk know we would be later than expected. Upon arrival the gentleman that took my phone call, also checked us in. He was so friendly and we had a very welcoming experience. I have not stayed... More 

Helpful?
Thank Backmar
Nancy S, General Manager at Sheraton Arlington Hotel, responded to this review

Thank you for the positive feedback from your most recent stay. We are happy to hear you enjoyed your stay, and we are already looking to welcoming you back. We will be happy to share this with Rami and thank him for him wonderful service. We thank you for being a valued Starwood Preferred guest, and for choosing the Sheraton... More 

Mooresville, North Carolina
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Hotel is modern. The staff make this a wonderful stay, their customer service is excellent. Would stay again. Great location across from the stadium where the Cowboys play and Six Flags. Hotel provides a shuttle service to run guests to nearby hotels and attractions!

Helpful?
Thank Hugh C
Nancy S, General Manager at Sheraton Arlington Hotel, responded to this review

Thank you for the positive feedback from your most recent stay. We are happy to hear you enjoyed your stay, and that our location is convenient to the many attractions the city has to offer. We look forward to welcoming you again in the future! More 

Hartford, Connecticut
Level Contributor
95 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel itself is close to the stadiums and six flags, so if you are in town for an event, you can walk to your event. The room is OK, but my concern was the lack of cleanliness. When you see the glasses in the room are really dirty and the bathroom sort of ok, but not what one would... More 

Helpful?
Thank JBMartiniguy
Nancy S, General Manager at Sheraton Arlington Hotel, responded to this review

Thank you for the feedback regarding your recent stay. I have addressed your issues and concerns with our entire Hotel team. We are hoping to update the rooms soon and we hope to invite you back to experience the renovations and exceptional service that so many of our guests have grown so fond of. More 

Travelers are raving about these Arlington hotels

Lyford, Texas, United States
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We were will taken care of. Location is a plus for our needs. Room was clean and comfortable. Things need to be updated in the rooms, heard some complaints from our fellow travelers about the conditions of their rooms, but the Sheraton is working on plans for fixing up the rooms. The staff was friendly and helpful. Will return.

Helpful?
Thank Randy N
Nancy S, General Manager at Sheraton Arlington Hotel, responded to this review

Thank you for the feedback regarding your recent stay. We are happy to hear you found your accommodations enjoyable and that our location is convenient to the many attractions the city has to offer. We are hoping to update the rooms soon and we hope to invite you back to experience the renovations and exceptional service that so many of... More 

Fort Wayne, Indiana
2 reviews
3 of 5 stars Reviewed 3 weeks ago

People were very good. Greatvlocation for me to do my business. Did not care for the bed because it was too hard. Breakfast was so so. I was there only about 7 hours. Was not there very much on this trip.

Helpful?
Thank Robert G
Nancy S, General Manager at Sheraton Arlington Hotel, responded to this review

Thank you for taking the time to leave feedback regarding your recent stay. I am pleased to hear that you found your accommodations enjoyable and that our location is convenient to the many attractions the city has to offer. We hope you will consider us for another stay in the future. More 

East Lansing, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Ridiculously overpriced because of the new years holiday and college football playoff. The bar was woefully understaffed for a big holiday. The room was very outdated and oddly shaped with wasted space. We were given a handicap accessible room that we did not request. As a result, it was a walk in shower with only a curtain and no anti-slip... More 

Helpful?
1 Thank 808lesley85
Nancy S, General Manager at Sheraton Arlington Hotel, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We are hoping to update the rooms soon and we... More 

Knoxville, Tennessee
1 review
2 of 5 stars Reviewed January 5, 2016

Considering price paid, and the Sheraton name, expected average or above accommodations. Room clean, but very worn carpet and furnishings. Rusty fixtures in bathroom. They have a poster by elevator, hinting of renovation, but no dates. Would not recommend until updates happen.

Helpful?
Thank Jean C
Nancy S, General Manager at Sheraton Arlington Hotel, responded to this review

Thank you for the feedback regarding your recent stay. I sincerely apologize for any inconveniences you encountered during your stay. We work hard to deliver an exceptional guest experience, and it seems we fell short. I have addressed your issues and concerns with our entire Hotel team. We are hoping to update the rooms soon and we hope to invite... More 

Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed December 12, 2015

I recently stayed at the Sheraton Arlington. I stay at many hotels with a variety of price ranges. The room was clean, front desk was friendly. Our shuttle driver, Marvin, gets a high 5 star!!! He was awesome! The issue I have is the "go green" campaign. I am all about saving water and going green. I have stayed at... More 

Helpful?
1 Thank Lisa T
Nancy S, General Manager at Sheraton Arlington Hotel, responded to this review

Thank you for taking the time to leave feedback from your most recent stay. We apologize for the inconvenience of your most recent stay. As stated on the MAGC door hangers if you choose to opt in you are declining all housekeeping needs and this includes all room cleaning and trash removal as housekeeping does not enter the rooms to... More 

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