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All 60 Arlington hotels

Sheraton Arlington Hotel

3.5 of 5 Hotel   |   1500 Convention Center Drive, Arlington, TX 76011
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Ranked #21 of 60 Hotels in Arlington
A recent review
4 of 5 stars reviewed 4 days ago
kdadman Salt Lake City, Utah
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433 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Salt Lake City, Utah
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The Sheraton Arlington is right across the river from the baseball and football stadiums so super convenient for anyone who would rather enjoy a good nights sleep than drive back home. It is also right in the middle of Six Flags amusement and water parks so that is a plus for families too. The restaurant serves an excellent breakfast buffet... More

Was this review helpful? Yes
Nancy S, General Manager at Sheraton Arlington Hotel, responded to this review

Thank you for your detailed review and positive feedback of our hotel. We are conveniently located to Globe Life Ballpark, ATT Stadium and Six Flags. I’m happy to hear that your stay was enjoyable and we certainly apologize for the difficulty of the television. We look forward to welcoming you again in the future! More

London, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This summer I travelled to Texas to visit family with my 8 year old son. Originally we planned to stay only 2 weeks, with a quick change of hotels for me to the nearby Hilton during the time when my son was staying at his Dads. Unfortunately / fortunately due to ill health we had to extend our trip by... More

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Glasgow, United Kingdom
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 1 week ago

My husband and I stayed here on 12th September for 3 nights. We had travelled all the way from Glasgow, Scotland via Amsterdam to Dallas Fort Worth then drove to the hotel. Needless to see we were absolutely exhausted, but we had no time to waste as we were going to a Rangers game and Globe Life Park that night... More

Was this review helpful? Yes 3
gary7272
Top Contributor
57 reviews 57 reviews
37 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My buddy and I stayed at this property prior to a football game at Jerry's World. While the location/proximity to the stadium and the quality of the room were fine, there were too many problems to give it anything but an average score. Upon check in there was only ONE person working both the front desk and concierge.. How can... More

Was this review helpful? Yes
Nancy S, General Manager at Sheraton Arlington Hotel, responded to this review

Thank you for taking the time to leave feedback regarding your recent stay. I sincerely apologize for the inconvenience you encountered. I have addressed your concerns with our staff so that we may correct any issues and improve our services so we can better serve you on future stays. We are happy to say that we are in the process... More

Virginia Beach, Virginia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel was awesome, zero complaints. They went out of their way to make our stay comfortable. Shuttle service was superb. Game day we walked to Cowboy stadium. Keep up the excellent work Sheraton. Go 49ers

Was this review helpful? Yes
Nancy S, General Manager at Sheraton Arlington Hotel, responded to this review

Thank you for the positive feedback regarding your recent stay. We are happy to enjoy you enjoyed all our amenties and had a wonderful time at the game! We look forward to welcoming you again in the future! More

A TripAdvisor Member
1 of 5 stars Reviewed 2 weeks ago

Dirty, stained bedding in our room. Unfortunately, due to being up 24 hours travelling from Amsterdam to Dallas, we crawled into bed and the dirty bedding was not noticed until the following morning. I felt sick to my stomach. I called and spoke to Guest Services who said someone would be up immediately. Two people arrived from housekeeping, one obviously... More

Was this review helpful? Yes
Nancy S, General Manager at Sheraton Arlington Hotel, responded to this review

Thank you for taking the time to leave feedback. We truly value our guest opinions and will take these comments as suggestions for improvement in our service. I hope you will accept my sincerest apologies for all the inconveniences you experienced and I have addressed your concerns with our housekeeping and guest services in hopes to better serve you again... More

NYC
Top Contributor
100 reviews 100 reviews
48 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is the place to stay for the Cowboys game, It has free parking and you can walk to the Taj Mahal of Stadiums. It is a little pricey and Arlington does close early. If it is your first time in Dallas I would stay there and come to this hotel the night befoe the game. Samantha in the Club... More

Was this review helpful? Yes
Nancy S, General Manager at Sheraton Arlington Hotel, responded to this review

Thank you for the positive feedback regarding your recent stay. We are happy to hear you enjoyed yourself at the game and came back to the hotel and enjoyed all our amenities. We look forward to welcoming you again in the future! More

Edmonton, Canada
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I hadn't really looked into this place before i went there, and was very pleasantly surprised. I was headed there for a conference and was very tempted to stay a few extra day afterward just to relax by the pool. The pool facilities are great...lots of chair to lounge on, and they'll serve drinks pool side. The rooms were nice... More

Was this review helpful? Yes
Nancy S, General Manager at Sheraton Arlington Hotel, responded to this review

Thank you for the wonderful feedback. We are excited to hear you enjoyed all the amenities the hotel had to offer while you where here for your conference. I apologize for the inconvenience of our shuttle, but happy to hear our staff took great care of you! We look forward to welcoming you again in the future! More

Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I chose the hotel for the Starwood brand and location. The location turned out great, but the brand was poorly represented. The hotel staff were not helpful and provided misinformation on multiple occasions. The entire team at this hotel needs some serious customer service training and education on their property.

Was this review helpful? Yes 1
Nancy S, General Manager at Sheraton Arlington Hotel, responded to this review

Thank you for your feedback. We truly value our guest opinions and will take these comments as suggestions for improvement in our service. I hope you will accept my sincerest apologies for all the inconveniences you experienced. Again, thank you for being a loyal Starwood guest. More

Contributor
16 reviews 16 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 16, 2014

Loved the accommodations but breakfast room service really needs some work. The first time I tried the door hanger for early delivery and ordered one of the dishes to be an egg whites omelet with vegetables and no cheese. Sent the complete opposite. So the next morning I called the order in so there was no confusion as to how... More

Was this review helpful? Yes
Nancy S, General Manager at Sheraton Arlington Hotel, responded to this review

Thank you for the feedback. I am truly sorry to hear we could not get your breakfast order to you correctly. I have addressed your issue with our Food and Beverage department. Please don't let this experience overshadow the Sheraton brand as a whole and we hope you visit our Hotel again so we can make sure you have a... More

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Additional Information about Sheraton Arlington Hotel

Address: 1500 Convention Center Drive, Arlington, TX 76011
Phone Number:
Location: United States > Texas > Arlington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Arlington Hotel 3.5*
Number of rooms: 310
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Also Known As:
Sheraton Arlington
Arlington Sheraton

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