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Sheraton Arlington Hotel

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1500 Convention Center Drive, Arlington, TX 76011
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Sheraton Arlington Hotel
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520 Reviews from our TripAdvisor Community

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Traveler rating
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155
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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cruise to Greece
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

If you are going to the Texas Rangers baseball game or the Cowboys football game, this hotel is fine. Location of this hotel for these two events is good. You will be within walking distance to both stadiums. There is no refrigerator in the rooms and no safe in the rooms. I asked at the front desk for a map... More 

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Tulsa
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

The Sheraton messed up our reservations and said they had fixed the problem and actually had not. They offered no compensation for their mistake. The rooms are being updated. The restrooms are the smallest I have seen in a hotel room!

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Detroit, Michigan
Level Contributor
165 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is a large, convention hotel. It is located near Six Flags, a Water Park and Globe Life Park (Rangers Stadium). You are absolutely paying for the location. With that location and that number of guests through the property year round, it is going to be more tired. Our check-in process was smooth, efficient and accurate. Our room was... More 

Was this review helpful? Yes
Nancy S, General Manager at Sheraton Arlington Hotel, responded to this review

Thank you for taking the time to leave feedback regarding your recent stay. We are conveniently located to AT&T Stadium, Globe Life Park, Six Flags over Texas and the Arlington Convention Center. We are happy to hear our staff and hotel met your needs and we invite you back soon after our renovations have completed to see our updated rooms! More 

Level Contributor
28 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

My husband and I were given this hotel by Hotwire.com for $77/night which is great compared to the actual fee! But it's definitely not one that I would pay $155 to stay in! I'm starting to realize that in this day you're basically paying for the location of the hotels which is convenient because we could walk to the Rangers... More 

Was this review helpful? Yes
Nancy S, General Manager at Sheraton Arlington Hotel, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We are hoping to update the rooms soon and we hope to invite you back to experience the renovations and exceptional service that so many of our guests have... More 

Oak Park, California
1 review
4 of 5 stars Reviewed 1 week ago

Marvin was so friendly kind and accommodating!! We traveled to Texas from California to help our oldest son move to college. Marvin was a great smiling face to see each time we pulled up to the hotel with more bags and stuff to move in with our son. He laughed and joked with us at each step and was there... More 

Was this review helpful? Yes
Nancy S, General Manager at Sheraton Arlington Hotel, responded to this review

Thank you for the wonderful feedback! We are happy to hear you had an outstanding stay and we will be happy to share this with Marvin. We thank you for taking the time to write a review and to mention our staff member Marvin, even though we know the experience of sending your son to school was not easy we... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

After spending two nights in room 608, I glanced up at the vent and noticed it was coved in splotches of mold. I got up on the bed to take a closer look and saw that the entire inside of the vent was dirty and also had black moldy splotches. I called the front and they sent an engineer up.... More 

Was this review helpful? Yes
Nancy S, General Manager at Sheraton Arlington Hotel, responded to this review

Thank you for the feedback regarding your recent stay. I sincerely apologize for any inconveniences you encountered during your stay. We work hard to deliver an exceptional guest experience, and it seems we fell short. I have addressed your issues and concerns with our entire Hotel team and we hope to earn back your trust and see you again in... More 

Travelers are raving about these Arlington hotels

Sydney, Australia
Level Contributor
62 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Good, clean hotel well placed if you are going to see the football, the baseball or visiting Six Flags over Texas. The rooms are of a good size and the housekeeping staff do a good job. The pool amenities are good and plenty of parking on-site. The hotel is also well positioned if you are visiting both Dallas and Fort... More 

Was this review helpful? Yes
Nancy S, General Manager at Sheraton Arlington Hotel, responded to this review

Thank you for taking the time to leave feedback regarding your recent stay. We are conveniently located to AT&T Stadium, Globe Life Park, Six Flags over Texas and the Arlington Convention Center. We are happy to hear you enjoyed the hotel amenities of the pool, and the bar. We apologize for the lack of service on the first night and... More 

Texas
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very nice hotel conveniently located near the Arlington Convention Center. I was attending a business meeting at the Convention Center. The staff were very accommodating. There is only the hotel restaurant in the immediate area, but the staff recommended a local restaurant that delivered. I would recommend this hotel.

Was this review helpful? Yes
Nancy S, General Manager at Sheraton Arlington Hotel, responded to this review

Thank you for the positive feedback regarding your recent stay. We are happy to hear you enjoyed your conference and our hotel. We look forward to welcoming you again in the future! More 

texas
Level Contributor
65 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We went on vacation to Six flags and hurricane harbour. This hotel is in the center of both. The hotel staff was very helpful and check in was quick. They helped us with finding out the shuttle times too. The only thing about the shuttle is the last pick up time from hurricane harbour was 2 hours before the park... More 

Was this review helpful? Yes 1
Nancy S, General Manager at Sheraton Arlington Hotel, responded to this review

Thank you for taking the time to leave feedback regarding your recent stay. We are happy to hear you enjoyed your time at Six Flags and Hurricane Harbor as well as all the amenities at our hotel. We look forward to welcoming you again! More 

Newark, California, United States
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I visited family lastweek in Euless and decided to stay at the Sheraton Arlington Hotel because Embassy Suites in Irvine was sold out. Property was clean, welcoming, just what you would expect from a Sheraton/Hilton property. Service was awesome and maids was great on getting you extra towels because during my stay weather was 114 degrees and really humid. Had... More 

Was this review helpful? Yes
Nancy S, General Manager at Sheraton Arlington Hotel, responded to this review

Thank you for your feedback. I will be sure to share your suggestions with our entire team. We look forward to having you stay with us again. More 

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