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Sheraton Arlington Hotel

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1500 Convention Center Drive, Arlington, TX 76011
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Sheraton Arlington Hotel
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Sheraton Arlington Hotel
Sheraton Arlington Hotel
Sheraton Arlington Hotel
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477 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Minnesota
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

This was the second time we have stayed at this hotel; the front staff customer service was on point with the Sheraton name. Rooms are decent size and comfortable but a little outdated. When we arrived we seen in the lobby some of the displays of the renovations to the rooms that were going to happen in mid-2015, they will... More 

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Troy, MI
Contributor
16 reviews 16 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here for 2 nights for the ACM country awards. we got lucky because it was sold out but a room opened up. While the rooms are not updated (I saw a plan though for updates coming soon), the hotel is really nice. the lobby is super roomy with lots of areas to sit and meet. we ended up having... More 

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Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

I was in Dallas for an event at the Cowboys stadium. The Sheraton is is a short walk away so it was a good choice. I am a runner so for me one of the highlights was being able to run around the Rangers and Cowboys stadiums. Otherwise I would say the hotel was your typical business hotel. It was... More 

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Benicia, California
1 review
5 of 5 stars Reviewed 2 weeks ago

I had to make the trip to Culver City to see a specialist for my two dachshunds. One of which was blind and had difficulty negotiating new locations. The front desk and manager helped accommodate me with a lower level room and helped familiarize me with places to take my dogs out to use the great out doors. They were... More 

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Very friendly and helpful staff especially all the bellmen/drivers. Abraham & Harut was really nice & truly helpful.I was very thankful & happy with their service.free shuttle to & from the airport & w/in 3mi around the area is a big plus. Thank you again!

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Nancy S, General Manager at Sheraton Arlington Hotel, responded to this review

Thank you for the positive feedback regarding your recent stay. We are happy to hear Abraham & Harut were able to make your stay wonderful and we thank you for mentioning their hard work and excellent customer service. We look forward to welcoming you again in the future! More 

Hurst, Texas
Top Contributor
50 reviews 50 reviews
26 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed one night in the Sheraton. We had trouble finding a place to park the entire stay. I'd think the hotel would reserve parking for paying guests. For a 3 1/2 star property, the room seemed smallish when compared to a Marriott, Hyatt or Omni. It was clean, quiet and everything worked fine. I still don't understand why all better... More 

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Nancy S, General Manager at Sheraton Arlington Hotel, responded to this review

Thank you for the feedback regarding your recent stay. I sincerely apologize for any inconveniences you encountered during your stay. We work hard to deliver an exceptional guest experience, and it seems we fell short. I have addressed your issues and concerns with our entire Hotel team. We are conveniently located to AT&T Stadium, Globe Life Park, Six Flags over... More 

Austin, Texas
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed March 19, 2015

hotel is in good shape, with attentive staff. modern sheraton update (linens, etc.), and staff is friendly. can't give it 5 stars - least expensive entree item in restaurant = $26k for a chicken breast. And restaurant is empty. SPG Club well appointed and staff is great. Front desk staff always helpful, as is maintenance if I call with a... More 

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Nancy S, General Manager at Sheraton Arlington Hotel, responded to this review

Thank you for the positive feedback regarding your recent stay. We are happy to hear that from our front desk to maintenace staff all your needs are taken care, and we look forward to welcoming you again in the future! More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 23, 2015

A good hotel but I had my catalytic converter stolen off my truck and my bill was over $7200 to fix. I think this is in a really bad neighborhood be cautious with your valuables. I think they need security out in their parking lot areas. They have cameras but that doesn't seem to be good enough.

Was this review helpful? Yes 2
Nancy S, General Manager at Sheraton Arlington Hotel, responded to this review

Thank you for taking the time to leave feedback regarding your recent stay. More 

Joplin, Missouri
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 23, 2015

first night here.... Seemingly safe parking, yet our exhaust system was stolen from our Dodge Ram, while parked close to building and convention hall. Staff was friendly and tried to help, but there is very little camera coverage. Guess security was busy too. $7500. Worth of repairs to our truck and 1k deductible. Kind of makes it an expensive stay.... More 

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Nancy S, General Manager at Sheraton Arlington Hotel, responded to this review

Thank you for taking the time to leave feedback regarding your recent stay. More 

Navarre, Florida
Top Contributor
188 reviews 188 reviews
22 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed February 20, 2015

Second year here for a conference. Initially some confusion on me being reflected as a no show, however the desk clerk really went to work for me and found a nice room. As I walked into the room I remembered I hadn't found out if a refrigerator was to be put in there however, when I came back to the... More 

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Nancy S, General Manager at Sheraton Arlington Hotel, responded to this review

Thank you for the positive feedback regarding your recent stay. We look forward to welcoming you again in the future! More 

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