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Sheraton Arlington Hotel

3.5 of 5 1500 Convention Center Drive, Arlington, TX 76011
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Sheraton Arlington Hotel
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Sheraton Arlington Hotel
Sheraton Arlington Hotel
Sheraton Arlington Hotel
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452 reviews from our community

Traveler rating
    140
    156
    92
    34
    30
See reviews for
124
88
34
129
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Contributor
14 reviews 14 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

this is the second time we have stayed there for a game. This time we were on club level. The breakfast was good on the club level. It was an easy walk to the Cowboys game. There was no fee for parking which is nice. There were several nice restaurants close. The bar was a little expensive for drinks and... More 

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Oxford, Mississippi
Top Contributor
120 reviews 120 reviews
14 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This Sheraton has changed management and names several times since I first used it for workshops. It is a large property, with many meeting rooms. Located directly across from Six Flags over Texas, next to the Arlington Convention Center, within walking distance of Rangers Ballpark. Near all of Arlington's dining and entertainment attractions, midway between Fort Worth and Dallas for... More 

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TX
Contributor
14 reviews 14 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed at this hotel a year ago when I was attending a nearby professional conference. I had a really great experience in 2013, so I decided to stay at the Sheraton again when I returned for the same conference in 2014. I was dismayed and disappointed at how much this hotel has declined in the past year. When I... More 

Was this review helpful? Yes
Nancy S, General Manager at Sheraton Arlington Hotel, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your... More 

Groesbeck, Texas
2 reviews
1 of 5 stars Reviewed 1 week ago

Booked the hotel for my son and wife because they wanted to stay in that area. The cleaning staff "cleaned their room" and left the door wide open. They found it that way when they returned after eating. Thankfully nothing was stolen. Cleaning their room didn't include making the bed or fresh towels. Very dissatisfied with service-I wouldn't have paid... More 

Was this review helpful? Yes
Nancy S, General Manager at Sheraton Arlington Hotel, responded to this review

Thank you for the feedback regarding your recent stay. I sincerely apologize for any inconveniences you encountered during your stay. We work hard to deliver an exceptional guest experience, and it seems we fell short. I have addressed your issues and concerns with our entire Hotel team and we hope to earn back your trust and see you again in... More 

New York City, New York
Top Contributor
68 reviews 68 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Big hotel but it works... it's a standard Sheraton - functional but nothing special - but the rooms are decent size, the hotel is clean, decent f&b options and good gym. Staff is VERY helpful and accommodating. The hotel is somewhat isolated (walking distance to 6 flags and Rangers stadium) but they have a fleet of vans that will take... More 

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Nancy S, General Manager at Sheraton Arlington Hotel, responded to this review

Thank you for the feedback regarding your recent stay. We are extremely happy to hear the Hotel and Staff met your needs and made your stay a comfortable one. More 

Cheyenne, Wyoming
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Booked this hotel during a short trip to Arlington. It was late minute, so any other better options were sold out. The airport pickup got there 45 minutes after calling for the request. Staff was amazing throughout, and very helpful when we needed it. Our room was ok, but not what you would expect from a Sheraton. We also had... More 

Was this review helpful? Yes
Nancy S, General Manager at Sheraton Arlington Hotel, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. I am happy to hear our staff made your stay memorable and were helpful it is this service that we strive on. We hope to see you again in... More 

Fort Lauderdale, Florida
Contributor
12 reviews 12 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I missed my flight connection after a 22 hour flight coming from the Philippines. The airline was not willing to provide lodging but decide to honor a special rate in several hotel. I decided to pick up the Sheraton and pay a little bit more since it was a full service hotel. Airport pick up was late, but driver was... More 

Was this review helpful? Yes
Nancy S, General Manager at Sheraton Arlington Hotel, responded to this review

Thank you for the feedback regarding your recent stay. I sincerely apologize for any inconveniences you encountered during your stay. We work hard to deliver an exceptional guest experience, and it seems we fell short. I have addressed your issues and concerns with our entire Hotel team and we hope to earn back your trust and see you again in... More 

Senior Contributor
45 reviews 45 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I booked this hotel for a short family trip with my spouse and 2 small kids. I like staying in very nice 4 & 5 star hotels with great bedding, room service, plush towels etc.... This hotel is situated in a very good location. When I walked into the hotel, I had a feeling I made a mistake in booking.... More 

Was this review helpful? Yes 1
Nancy S, General Manager at Sheraton Arlington Hotel, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your... More 

Dublin, Georgia
Top Contributor
122 reviews 122 reviews
26 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed November 16, 2014

Very clean, open lobby and user friendly. Although this was my first time here, I was made to feel like a regular. The food was good. My room on the 18th floor was clean and quiet. I will be staying here again.

Was this review helpful? Yes
Nancy S, General Manager at Sheraton Arlington Hotel, responded to this review

Thank you for the positive feedback regarding your recent stay. We look forward to welcoming you again in the future! More 

The Woodlands, Texas
Senior Contributor
45 reviews 45 reviews
21 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed November 8, 2014

This hotel is ideally placed for three things: the Six Flags amusement park, the Texas Rangers baseball stadium, and the Dallas Cowboys football stadium. Apparently the convention center is also close by. If you're in Arlington for one of these things, this would be a great place to stay. If you're hear for anything else, you've got a long way... More 

Was this review helpful? Yes
Nancy S, General Manager at Sheraton Arlington Hotel, responded to this review

Thank you for your feedback. We are conveniently located to Globe Life Ballpark, Six Flags over Texas and the AT&T Stadium. We want our guest to leave happy and refreshed and we hope you will come see us again! More 

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Additional Information about Sheraton Arlington Hotel

Address: 1500 Convention Center Drive, Arlington, TX 76011
Phone Number:
Location: United States > Texas > Arlington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Arlington Hotel 3.5*
Number of rooms: 310
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Also Known As:
Sheraton Arlington
Arlington Sheraton

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