We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 60 Arlington hotels

Sheraton Arlington Hotel

3.5 of 5 Hotel   |   1500 Convention Center Drive, Arlington, TX 76011
Hotel website
Hotel deals
Hotel amenities
Special Offer
Breakfast for 2 Included
Save Saved
You added Sheraton Arlington Hotel to your Saves list
Sheraton Arlington Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
68%
Ranked #19 of 60 Hotels in Arlington
A recent review
5 of 5 stars reviewed yesterday
meangene757 Virginia Beach, Virginia
Write a Review

428 reviews from our community

Traveler rating
    139
    146
    86
    31
    26
See reviews for
119
82
34
119
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Virginia Beach, Virginia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

The hotel was awesome, zero complaints. They went out of their way to make our stay comfortable. Shuttle service was superb. Game day we walked to Cowboy stadium. Keep up the excellent work Sheraton. Go 49ers

Was this review helpful? Yes
NYC
Top Contributor
97 reviews 97 reviews
47 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is the place to stay for the Cowboys game, It has free parking and you can walk to the Taj Mahal of Stadiums. It is a little pricey and Arlington does close early. If it is your first time in Dallas I would stay there and come to this hotel the night befoe the game. Samantha in the Club... More

Was this review helpful? Yes
Edmonton, Canada
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I hadn't really looked into this place before i went there, and was very pleasantly surprised. I was headed there for a conference and was very tempted to stay a few extra day afterward just to relax by the pool. The pool facilities are great...lots of chair to lounge on, and they'll serve drinks pool side. The rooms were nice... More

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

I chose the hotel for the Starwood brand and location. The location turned out great, but the brand was poorly represented. The hotel staff were not helpful and provided misinformation on multiple occasions. The entire team at this hotel needs some serious customer service training and education on their property.

Was this review helpful? Yes 1
Nancy S, General Manager at Sheraton Arlington Hotel, responded to this review

Thank you for your feedback. We truly value our guest opinions and will take these comments as suggestions for improvement in our service. I hope you will accept my sincerest apologies for all the inconveniences you experienced. Again, thank you for being a loyal Starwood guest. More

Contributor
16 reviews 16 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Loved the accommodations but breakfast room service really needs some work. The first time I tried the door hanger for early delivery and ordered one of the dishes to be an egg whites omelet with vegetables and no cheese. Sent the complete opposite. So the next morning I called the order in so there was no confusion as to how... More

Was this review helpful? Yes
Nancy S, General Manager at Sheraton Arlington Hotel, responded to this review

Thank you for the feedback. I am truly sorry to hear we could not get your breakfast order to you correctly. I have addressed your issue with our Food and Beverage department. Please don't let this experience overshadow the Sheraton brand as a whole and we hope you visit our Hotel again so we can make sure you have a... More

Lubbock, Texas
Senior Contributor
37 reviews 37 reviews
23 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed July 28, 2014

I have stayed at this hotel several times of the years but this time left me with a poor impression. Pulled up to the driveway and went inside to check in. I was checked in quickly and given a room on the SPG floor. Upon returning to my car, there were two bell stand gentleman standing outside near the podium.... More

Was this review helpful? Yes 1
Nancy S, General Manager at Sheraton Arlington Hotel, responded to this review

Thank you for your detailed feedback regarding your most recent stay. Please accept my sincere apologies for the lack of customer service you found when visiting our Hotel. This is obviously not an accurate portrayal of the Sheraton Service Culture and your services issues have been addressed. I have also spoken to our Housekeeping department about your other issues and... More

Tulsa
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed July 25, 2014

Sheraton Hotels in general have just gone downhill in past years and this one is no exception. We spent the previous night in the Omni and this is in no way compares. We stayed here because it was within walking distance to the ballpark. That I would have to say was nice. We went to the company party and didn't... More

Was this review helpful? Yes
Midland, Texas
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed July 25, 2014 via mobile

We stayed at the Sheraton for our anniversary and weekend with friends. We were on club level and had an email asking if we were celebrating anything during our stay. I told the lady what our visit was for, it was not recognized in any way. Why ask? Club level rooms are no different than any other level. The club... More

Was this review helpful? Yes 1
Austin, Texas
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 24, 2014

We stayed at the Sheraton to attend an event at the AT&T Center. This hotel is conveniently located near Six Flags, The Ballpark, the Convention Center and the AT&T Center in Arlington. We were able to easily walk the mile to the stadium, and never felt unsafe traveling between there and the hotel. We we also able to save on... More

Was this review helpful? Yes
Chicago, Illinois
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 22, 2014

I arrived to the hotel and within 30 minutes had to change rooms twice. Both rooms were on the 16th floor and the air condition was broken, also there were flies everywhere and a very unpleasant odor. I finally settled on the 10th floor. The rest of the stay was ok but there was some odd things such as tissue... More

Was this review helpful? Yes 2
Owners: What's your side of the story?
If you own or manage Sheraton Arlington Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Sheraton Arlington Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Arlington Hotel

Address: 1500 Convention Center Drive, Arlington, TX 76011
Phone Number:
Location: United States > Texas > Arlington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Arlington Hotel 3.5*
Reservation Options:
TripAdvisor is proud to partner with Starwood, Booking.com, Travelocity, Expedia, Orbitz, Tingo, Reservation Counter, Hotels.com, Priceline and Venere so you can book your Sheraton Arlington Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Arlington
Arlington Sheraton

128 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (110)
Viewed
Room/suite (20)
Viewed
Bathroom (10)
Viewed
Pool/beach area (13)
Viewed
Hotel & grounds (13)
Viewed
View from room (7)
Viewed
Dining (1)
Viewed
Other (46)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Dining (4)
Viewed
Room/suite (3)
Viewed
Business center/function rooms (3)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (2)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Arlington with
any amenities