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Sheraton Arlington Hotel

3.5 of 5 1500 Convention Center Drive, Arlington, TX 76011
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Sheraton Arlington Hotel
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Sheraton Arlington Hotel
Sheraton Arlington Hotel
Sheraton Arlington Hotel
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460 reviews from our community

Traveler rating
    141
    157
    93
    37
    32
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127
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Washington DC
1 review
1 of 5 stars Reviewed 5 days ago NEW

This was the most expensive hotel in the area. close to AT&T Stadium and Rangers Ballpark. Rooms totally run down. housekeeping was terrible. we were there for 4 nights. we bought it on priceline and would have left after the first night had it not been prepaid and nonrefundable. room amenities were non existent. here are the specific shortcomings: 1.... More 

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texas
Top Contributor
69 reviews 69 reviews
32 hotel reviews
162 helpful votes 162 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for 3 nights prior to the cotton bowl game. Its very convenient to many restaurants ( Lincoln Square), ATT Stadium, Rangers Ballpark. We stayed in a room on the club level. The room was very clean and comfortable.bathrooms are small but who lives in the bathroom. The bar area was nice - you can order... More 

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2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Front desk clerks have no personality what so ever. Not once did we get a smile, how are you, or a how was your stay at checkout. I felt that we were bothering them with our presence. This hotel is pretty expensive you would think they would treat their guests good. Our room was not the cleanest. Bathroom was dirty.... More 

Was this review helpful? Yes 1
Nancy S, General Manager at Sheraton Arlington Hotel, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. I have addressed your issues with our front office and... More 

Southaven, Mississippi
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 weeks ago

The room and hotel were not bad just expected more for what we paid. I'm 5'8 and I could put my hand on the ceiling. The bathroom was tiny. So tiny that when you shut the door it scraped the toilet. The shower had 3 settings scalding hot, lukewarm, or freezing. No fridge in the room unless you request it.... More 

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Nancy S, General Manager at Sheraton Arlington Hotel, responded to this review

Thank you for taking the time to leave feedback from your most recent stay. We are happy to hear you enjoyed your stay and while we wish the entire experience was memorable, it seems we fell short. We are hoping to do some updates to our rooms soon and we hope to invite you back to experience our renovations and... More 

Contributor
18 reviews 18 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Only real compliment I can give is that it's within walking distance of the Stadium. I stay in a lot of hotels and this one needs a lot of work. Rooms are in need of updating, maintenance/quality is low and service was average. It's a low end property that I wouldn't recommend unless needed for location.

Was this review helpful? Yes
Nancy S, General Manager at Sheraton Arlington Hotel, responded to this review

Thank you for taking the time to leave feedback during your most recent stay. We are conveniently located to AT&T stadium, Globe Life ballpark, Six Flags and the Arlington Convention Center! While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We are hoping to do updates to our... More 

Houston
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My review is a little late but with the holidays it got past me. My husband, daughter and I stayed here. I will start with saying that we stayed here because we went through Hotwire.com and chose a "4 star" hotel in the vicinity where we wanted to stay, with the best price. I believe we got two nights for... More 

Was this review helpful? Yes 2
Nancy S, General Manager at Sheraton Arlington Hotel, responded to this review

Thank you for taking the time to leave feedback and for such a detailed review regarding your recent stay. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. You will be happy to hear we have done some updates and we are working hard everyday to pay attention... More 

Pennsylvania
Top Contributor
105 reviews 105 reviews
44 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed two nights for business and was a bit concerned after reading some recent reviews but my stay was perfect over two days. Nice bar area with good food and decent wine, beds were very comfortable, nice lobby and very clean overall. Rooms may be a bit dated I guess but I was there on business, not a honeymoon so... More 

Was this review helpful? Yes
Nancy S, General Manager at Sheraton Arlington Hotel, responded to this review

Thank you for the positive feedback regarding your recent stay. We are happy to hear you enjoyed your stay with us. We work hard to deliver an exceptional guest experience. We hope you will let us know upon your next arrival so we can ensure you have a smooth stay. We look forward to welcoming you soon again! More 

Comanche, Oklahoma
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

if you want to pay 112 dollars for a bed go for it,but don't expect anything to be ok but that! me and my family stayed overnight but refused to use the shower because it looked like there was blood in the corner of the tub.the chairs had dirty arms,and around 12am we had to call security because the next... More 

Was this review helpful? Yes 1
Nancy S, General Manager at Sheraton Arlington Hotel, responded to this review

Thank you for your feedback. I will be sure to share your suggestions with our entire team. We look forward to having you stay with us again. More 

Contributor
14 reviews 14 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

this is the second time we have stayed there for a game. This time we were on club level. The breakfast was good on the club level. It was an easy walk to the Cowboys game. There was no fee for parking which is nice. There were several nice restaurants close. The bar was a little expensive for drinks and... More 

Was this review helpful? Yes
Nancy S, General Manager at Sheraton Arlington Hotel, responded to this review

Thank you for the positive feedback regarding your recent stay. We are happy to hear you had a wonderful time at the Cowboy game and enjoyed our Club Level amenities. We look forward to welcoming you again in the future! More 

Oxford, Mississippi
Top Contributor
147 reviews 147 reviews
17 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This Sheraton has changed management and names several times since I first used it for workshops. It is a large property, with many meeting rooms. Located directly across from Six Flags over Texas, next to the Arlington Convention Center, within walking distance of Rangers Ballpark. Near all of Arlington's dining and entertainment attractions, midway between Fort Worth and Dallas for... More 

Was this review helpful? Yes
Nancy S, General Manager at Sheraton Arlington Hotel, responded to this review

Thank you for the feedback regarding your recent stay. We are extremely happy to hear the Hotel and Staff met your needs and made your stay a comfortable one. More 

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Additional Information about Sheraton Arlington Hotel

Address: 1500 Convention Center Drive, Arlington, TX 76011
Phone Number:
Location: United States > Texas > Arlington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Arlington Hotel 3.5*
Number of rooms: 310
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Also Known As:
Sheraton Arlington
Arlington Sheraton

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