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Hilton Garden Inn Dallas / Arlington

Certificate of Excellence
3.0 of 5
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2190 E. Lamar Boulevard, Arlington, TX 76006
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Hilton Garden Inn Dallas / Arlington
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Ranked #4 of 60 Hotels in Arlington
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed April 26, 2014
Wendy B lees summit, United States
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252 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn Dallas / Arlington
See the most recent reviews
lees summit, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 26, 2014

very nice and clean hotel. Friendly staff. Location is great. The only bummer is there is no complimentary breakfast and no hotel shuttle to the game that will pick you up when you call--only the general shuttle that has 1 pick up time--after the game. We wanted to leave the game early and spent $20 for a cab ride for... More 

Review collected in partnership with Hilton Garden Inn

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ConcordHospitality, General Manager at Hilton Garden Inn Dallas / Arlington, responded to this review

Wendy B, We appreciate your review of Hilton Garden Inn Arlington. Guest satisfaction is our utmost priority and we apologize for the areas we fell short of your expectations. We're pleased to know our clean hotel, friendly staff, and great location were positive highlights to your stay. We value your business and hope you'll consider staying with us again in... More 

Kansas, United States
1 review
4 of 5 stars Reviewed April 21, 2014

I have stayed at this hotel multiple times and have rarely had a bad experience. The food is good, the amenities are as expected every time. I highly recommend this for business trips during the week.

Review collected in partnership with Hilton Garden Inn

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ConcordHospitality, General Manager at Hilton Garden Inn Dallas / Arlington, responded to this review

Craig S, Thank you for sharing your feedback and high recommendations of Hilton Garden Inn Arlington. We appreciate your continued patronage and we're happy to hear you consistently enjoyed your stay and amenities that we offer at our hotel. Please continue to make us your number one choice hotel for your business trips. We look forward to your next visit.... More 

Bangor, Maine
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 11, 2014

Wanted to thank the 2 bar tenders, Juan and Roberto for their excellent service in a crazy busy time. Wanted to recognize Meagan for finding my pocketbook in the gym and turning it in to the front desk. Wanted to recognize the manager Lisa Turley. She is fantastic! She helped me right from the time of registration to the day... More 

Review collected in partnership with Hilton Garden Inn

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ConcordHospitality, General Manager at Hilton Garden Inn Dallas / Arlington, responded to this review

Sheryl W, Thank you for taking the time to write a review and recognize the excellent efforts of our team members during your stay at Hilton Garden Inn Arlington. Juan, Roberto, Meagan, and Lisa Turley make sincere hospitality their priority and I look forward to sharing your kind comments. We appreciate you choosing to stay with us and we hope... More 

Acme, United States
1 review
5 of 5 stars Reviewed March 25, 2014

Location of this hotel permitted efficient access to Ft Worth and Dallas business with minimal traffic issues. Location was also in the heart of the Arlington entertainment and sports sites for both business travelers and family outings.

Review collected in partnership with Hilton Garden Inn

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ConcordHospitality, General Manager at Hilton Garden Inn Dallas / Arlington, responded to this review

Kenneth R, Thank you for writing a review from your stay at Hilton Garden Inn Arlington. We're happy to hear our accessible location made for easy travels and offered a variety of conveniences and entertainment options. We hope you'll return for another visit in the future. Thank you again for your review. Sincerely, John Henry, General Manager More 

Little Rock, Arkansas
1 review
5 of 5 stars Reviewed March 24, 2014

Great hotel and great stay. Great customer service! Vivian at the front desk was very professional, helpful, pleasant and friendly. She made our stay wonderful! Vivian always greeted us with a smile and was willing to accommodate in any way possible. The rooms were very clean and there was a nice view of six flags from our room. Convenient location... More 

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ConcordHospitality, General Manager at Hilton Garden Inn Dallas / Arlington, responded to this review

Ladiibug_12, We're glad you enjoyed your stay and the friendly service at our hotel. I will be certain to share your nice comments with Vivian. She will be thrilled to know that her warm hospitality made for a wonderful stay. We greatly appreciate your review and recommendations of Hilton Garden Inn Arlington. Please plan to visit us again soon. Sincerely,... More 

Fort Worth, Texas
1 review
5 of 5 stars Reviewed March 24, 2014

I almost don't want to say "highly recommended" because there may be rush at the doors! The entire team at the Hilton is awesome. The Front desk team is always friendly and courteous. The chefs and the entire food and beverage team are awesome. The Sales team, top notch. You rock!

Was this review helpful? Yes
ConcordHospitality, General Manager at Hilton Garden Inn Dallas / Arlington, responded to this review

Genelle R, Thank you for taking the time to share your feedback and recommendations of Hilton Garden Inn Arlington. It's great to receive your compliments regarding the excellent service you experienced at our hotel. We hope to extend our hospitality to you again soon. Thank you once again for writing. Sincerely, John Henry, General Manager More 

San Antonio, United States
1 review
5 of 5 stars Reviewed March 18, 2014

Highly recommend. Great location and awesome accommodations! The staff was professional and kind. The decor was impressive. The rooms were clean and there was no "musty" odor like I have experienced in some hotels. Parking was very accessible. I have no negative feedback. the price was very affordable. The only thing that could have been better is if the breakfast... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
ConcordHospitality, General Manager at Hilton Garden Inn Dallas / Arlington, responded to this review

Lois K, We appreciate your high recommendations and positive review of Hilton Garden Inn Arlington. Your compliments regarding our clean accommodations and sincere hospitality highlight our continuous efforts to provide all guests with a rewarding stay. We hope you’ll return for another visit in the near future. Thank you again for your nice comments. Sincerely, John Henry, General Manager More 

Frisco, Texas
1 review
5 of 5 stars Reviewed March 12, 2014

Our reservations were messed up by another hotel, we called on the way to Six Flags and they had availability. Our stay was excellent, the staff was respectful and polite. The hotels was very clean, including our room. The breakfast was great also. We enjoyed our stay and we will stay again next time we go to Six Flags. Good... More 

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ConcordHospitality, General Manager at Hilton Garden Inn Dallas / Arlington, responded to this review

PRV2014, Thank you for writing a review from your experience at Hilton Garden Inn Arlington. We're glad we were able to accommodate your change in plans, and pleased to know our staff's excellence in service and cleanliness made for an enjoyable stay. We look forward to your next visit and thank you for sharing feedback. Sincerely, John Henry, General Manager More 

Murphy, United States
1 review
4 of 5 stars Reviewed March 12, 2014

Nice hotel. Friendly and helpful staff. Travel was for business. I thought the room was large and I had a nice view. I felt very safe. Unfortunately no covered parking or Bravo TV channel. I did not have time to use all the facilities I wanted to use or eat at the hotel but other guests were.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
ConcordHospitality, General Manager at Hilton Garden Inn Dallas / Arlington, responded to this review

Sharon T, We're happy to hear from you and glad you enjoyed your stay with us at Hilton Garden Inn Arlington. It's great to know our friendly service and spacious accommodations suited your business travel needs. We hope you'll have an opportunity to return and take advantage of the variety of amenities that we're so proud to offer our guests.... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 6, 2014

This hotel was great! Way better than expected. It was clean, comfortable, easy to get in and out..which helps with some physical limitations. Even had a "lift" to assist handicapped individuals into the pool (awesome) Great location to Cowboy Stadium. The Staff was very helpful with rides, information about hotel, directions and local info. We will definitely be back!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Hilton Garden Inn Dallas / Arlington, responded to this review

jamie1962, We appreciate your review and reflections on the ways we exceeded your expectations at Hilton Garden Inn Arlington. Our staff strives to ensure all guests have an exceptional experience and we're pleased to know their excellence in service demonstrated their commitment to your comfort. We look forward to your next visit and thank you again for writing. Sincerely, John... More 

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