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Courtyard by Marriott Arlington South

3.0 of 5 711 Highlander Blvd, Arlington, TX 76015
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Courtyard by Marriott Arlington South
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Courtyard by Marriott Arlington South
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Courtyard by Marriott Arlington South
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65 reviews from our community

Traveler rating
    32
    17
    12
    1
    3
See reviews for
11
16
2
24
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Dove nayon, CA
2 reviews
1 of 5 stars Reviewed 3 days ago NEW

My wife checked in for a 3 night stay She got into bed when noticed she was drenched in urine Apparently previous guest had urinated in bed and housekeeping just put a new sheet over it The hotels response was to move her to a new room and give her some snacks along with comping 1 of the 3 nights

Was this review helpful? Yes
Serena C, Guest Relations Manager at Courtyard by Marriott Arlington South, responded to this review

Stuart, We are grateful for having had the opportunity to host your wife on her travels while in Dallas. While having had the opportunity to put our service recovery skills to the test during this stay, we are confident to have exceeded her expectations. Our number one priority is building a lasting relationship with our customers through an impeccable product,... More 

Senior Contributor
38 reviews 38 reviews
7 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel could improve vastly on their customer service. We arrived on December 26, 2014, and the hotel was a ghost town meaning they hardly had any customers. The young man working the desk set us up on the second floor. One of the rooms was next to the ice machine and the other room was assigned at the end... More 

Was this review helpful? Yes
Jose G, Manager at Courtyard by Marriott Arlington South, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to provide a memorable... More 

Mississauga, Canada
Top Contributor
57 reviews 57 reviews
23 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed December 18, 2014

Rooms were clean and nicely appointed. Bathroom clean and well appointed. Heating was a problem as it cool in Texas and try as I might no luck with getting the heating system to work. The coffee shop met the need. Close to restaurants etc. Downside a $60.00 dollar taxi fare each way.

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Serena C, Manager at Courtyard by Marriott Arlington South, responded to this review

Thank you for taking the time to complete the guest review in regards to your recent stay. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology . We have shared your feedback with the appropriate hotel team to ensure... More 

Irving, Texas
Top Contributor
73 reviews 73 reviews
42 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed November 18, 2014

Nice clean room which was relatively big for a Courtyard. Room had sofa, business area too, and a well equipped bathroom. Good location, close to a large shopping mall as well as a great outlet mall too

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Serena C, Manager at Courtyard by Marriott Arlington South, responded to this review

Good evening and thank you very much for taking the time to review our hotel. I am glad to hear you liked the hotel. We would love to have you back on a vacation next time. Thank you and have a wonderful day. More 

Brick, New Jersey
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed November 9, 2014

We checked in on Oct 16, 2014 went up to our room and found an overwhelming chemical musty smell. The smell was so strong I asked to change rooms, upon moving to a new room on a new floor that room had the same smell to it. It was so strong I knew there was no way I could stay... More 

Was this review helpful? Yes
Serena C, Manager at Courtyard by Marriott Arlington South, responded to this review

On behalf of our entire staff here at the Courtyard we apologize for the inconvenience you experienced. We will use this information to fine tune the operations and in hope in the future you give us another chance. Thank you for giving us a review to be able to fix the problems. Thank you and have a great a day. More 

Philippines
Contributor
13 reviews 13 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 1, 2014

We booked here for its accessibility to nearby restaurants and our conference location. Rooms are nice, hotel lobby is good for entertaining visitors, great airport monitor/computer for easy check in, also has pool, laundry area and gym. Downside is no free breakfast even though you can have good coffee and sandwiches, sometimes there's too many people that's so discouraging to... More 

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Serena C, Manager at Courtyard by Marriott Arlington South, responded to this review

Good afternoon and thank you very much for taking the time to review our hotel. I glad to hear you liked the hotel. We would love to have you back next time you are in Arlington. Thank you and have a wonderful day. More 

Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 29, 2014

In town for a game at AT&T Stadium and was completely satisfied with our stay. There is a nice are in the back to relax and have a drink. I also got in a nice workout before heading to the game. Would definitely stay here again.

Was this review helpful? Yes
Serena C, Manager at Courtyard by Marriott Arlington South, responded to this review

Thank you very much for taking the time to review the hotel. I am glad you enjoyed your stay. Have a wonderful day. More 

Lubbock, Texas
Senior Contributor
47 reviews 47 reviews
24 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed September 16, 2014

We stayed here overnight for a football game at the AT&T stadium. The website says it is closer than it is. It was still only about 5 or 6 miles away. Comfortable bed. Rooms were a bit pricey but it was during a college football game. We would return.

Was this review helpful? Yes 1
Serena C, Manager at Courtyard by Marriott Arlington South, responded to this review

Thank you very much for taking the time to review our hotel. I am glad to hear you liked the hotel. We would love to have you back next time you are in Arlington. Thank you again and have a great day! More 

north hollywood
Contributor
19 reviews 19 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed September 15, 2014

We picked this location for the UCLA-Texas football game. This Hotel is not owned by Marriott and it shows by not being up to Marriott standards. Let's start with the check-in. At 3:15pm, there was no one at the desk. We waited 10 minutes and finally used the cell to call the hotel. Eventually, an unpleasant your woman named Sarah... More 

Was this review helpful? Yes 4
Kane K, General Manager at Courtyard by Marriott Arlington South, responded to this review

Thank you very much for taking the time to review the hotel. I apologize that you did not enjoy your stay as you should have. I will certainly speak with the people named in your review to let them know what has happened and try to get to why it happened. We appreciate that you stayed with us and I... More 

Scottsdale, Arizona
Top Contributor
53 reviews 53 reviews
16 hotel reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed September 5, 2014

Holy crap I am in room 321 and it is ridiculous how the floor moves in the room actually making me nauseous. Also all night and morning you will hear the ding of the elevator. Typical courtyard as far as amenities and cleanliness but avoid those rooms.

Was this review helpful? Yes 2
Kane K, General Manager at Courtyard by Marriott Arlington South, responded to this review

Good afternoon and thank you for taking the time to review our hotel. We appreciate the feed back and like to hear from our guests. This is the first time I have heard about movement in the floors. I will certainly look into it with my Chief Engineer to try and find what is going on. Thank you for letting... More 

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Additional Information about Courtyard by Marriott Arlington South

Address: 711 Highlander Blvd, Arlington, TX 76015
Location: United States > Texas > Arlington
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Arlington South 3*
Number of rooms: 103
Reservation Options:
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Also Known As:
Courtyard By Marriott Arlington South Hotel Arlington
Hotel Style:
#13 Family Hotel in Arlington

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