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Holiday Inn Arlington NE

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1311 Wet n Wild Way, Arlington, TX 76011
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Holiday Inn Arlington NE
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Holiday Inn Arlington NE
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215 reviews from our community

Traveler rating
    130
    59
    15
    6
    5
See reviews for
49
35
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62
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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San Antonio, Texas
1 review
4 of 5 stars Reviewed 1 week ago NEW

I recently stayed here for work my room was clean and I had no complaints about it. Most of the front desk was great. Jay and Ty were awesome but Nickelson shines!!!! The restaurant was great. The first few days poor Jackie was amazing even though she had no help. She was did the best she could considering that it... More 

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Kristina P, Front Office Manager at Holiday Inn Arlington NE, responded to this review

vanessa k Thank you for taking time to share your thoughts about your recent stay. We were excited to hear all the good comments and the employee shout outs for good service. We do sincerely apologize that you witnessed the unpleasant mood of the manager to other staff members. We do hope to see you again. More 

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Me and my husband are platinum elite IHG members. We always stay at holiday Inn. This one was a disappointment from the word go. First room 208 was so dirty, we had to switch rooms. The next room 306 was better but not great. The first room had stains all over the linens and dirty handprints all over the doors.... More 

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Kristina P, Front Office Manager at Holiday Inn Arlington NE, responded to this review

Photokim Thank you for feedback. We'd like to apologize for the cleanliness of the rooms, the quality of the breakfast, and the unwanted singing by a waitress. We are working diligently to improve in all aspects of service and quality. We were pleased to hear that we were able to handle the situation quickly and with fair compensation. Saddened to... More 

2 reviews
2 of 5 stars Reviewed 1 week ago via mobile

Upon check in I had to change to a second room as the first one was dirty, the 2nd one wasn't much better. There was food trays left in the hallway for hours. Lobby was not clean. Food in restaurant was awful and overpriced!

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Kristina P, Front Office Manager at Holiday Inn Arlington NE, responded to this review

micfrye Thank you for sharing your comments. We sincerely apologize that the cleanliness of the property, the taste of the food and the prices were not what you had hoped for. Please know that we will use your comments to improve our service in all areas mentioned. We hope that you will give us another shot when you're back in... More 

Darwin, Australia
Top Contributor
82 reviews 82 reviews
42 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We decided to hang out in Arlington over Dallas in order to maximise our six flags experience and managed to get this hotel for <$60/night. The room was ginormous-we could have held a dance party in between the bed and the window. Bed was comfy, lots of towels and HUGE TV. There is a free laundry on the third floor... More 

Was this review helpful? Yes 1
Kristina P, Front Office Manager at Holiday Inn Arlington NE, responded to this review

Amy S We'd love to thank you for you feedback. We were pleased to hear that in your time of need that we were able to accommodate you. We enjoy hearing that our staff was nice and super accommodating even in the middle of the night. We look forward to having you stay with us again when you're in the... More 

Larchwood, Iowa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This hotel and staff was the best I have had! We were stuck for 3 days due to flight delays/cancellations due to weather. The staff were amazing to us and did everything they could to make us comfortable! They let us use the media room while waiting for a room each day or waiting to see if flights were going... More 

Was this review helpful? Yes 1
Kristina P, Front Office Manager at Holiday Inn Arlington NE, responded to this review

IowaHeather Thank you for sharing your experience with us. We love to hear that during your unexpected stay with us that our staff went above and beyond to make sure that you were taken care of. We do apologize that you had to swap rooms each day, but thank you for understanding. We look forward to your next visit. More 

Larchwood, Iowa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The rooms there are nice and the staff there is AMAZING!!!!!! After a full filled week in Cancun, we arrived at DFW airport(which was going to take us home to SD) only to find out that our flight was cancelled due to mechanical issues and the airport put us up for the night at this hotel. The next day, we... More 

Was this review helpful? Yes 1
Kristina P, Front Office Manager at Holiday Inn Arlington NE, responded to this review

Dgrotewold Thank you for sharing your awesome feedback about your stay. We appreciate all of the shout outs to the staff that went above and beyond to ensure that your stay was amazing. We know your stay was unexpected and we were happy to accommodate you. We hope that you choose to stay with us if you're ever in the... More 

La Porte, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I was so amazed on how nice this Holiday Inn was. It smelt really good and was a great size. The connected Restaurant/Bar was amazing and the staff was so nice and helpful. Heather was our waitress/bar tender and she made out night fun. I was very pleased with my stay at the Holiday Inn.

Was this review helpful? Yes 1
Kristina P, Front Office Manager at Holiday Inn Arlington NE, responded to this review

Lauren W Thank you for your great comments. Heather was pleased that she was able to contribute to you having a fun night. We hope to see you in the future. More 

Top Contributor
67 reviews 67 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 29, 2015

Due to a flight delay I was put up in this wonderful hotel. Very pleasant staff, clean rooms and a great bar. They were so accommodating I give them 5 stars for the service and hospitality. AAA was accepted.

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Kristina P, Front Office Manager at Holiday Inn Arlington NE, responded to this review

Tymtravler Thank you for the five star review. We were pleased to hear that we were able to accommodate you in your time of need due to a cancelled flight. We hope that you choose us if you are ever in our city again. More 

Baltimore, Maryland
Contributor
14 reviews 14 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 10, 2015

I stayed here with 2 roomies and my entire team for AdvoCare Success School. Nothing bad to mention. Great group rates, great night sleep, beautiful rooms, great service, and the restaurant in the hotel was very good. We had a great stay!

Was this review helpful? Yes 1
Texas
Contributor
16 reviews 16 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 9, 2015

Absolutely amazing hotel. AT&T Stadium is about 1.5 miles away, there are few restaurants nearby, plus there is an IHOP next door that's open 24 Hrs. There are a few night clubs across the street as well. We attended the Lions Vs Cowboys Wild Card Playoff game so naturally a close hotel to the stadium came to mind when choosing... More 

Was this review helpful? Yes 1
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