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Holiday Inn Arlington NE

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1311 Wet n Wild Way, Arlington, TX 76011
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Holiday Inn Arlington NE
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Holiday Inn Arlington NE
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220 reviews from our community

Traveler rating
    132
    60
    17
    6
    5
See reviews for
51
36
19
63
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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    (220)
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    (72)
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1 review
5 of 5 stars Reviewed yesterday NEW

I travel alot so most stays are just business as usual. But from the time I checked in with the beautiful Thalia til the time I checked out. This stay stood out. Even the janitorial staff greeted me kindly and asked if they could be of any help. I'd like to give a special thanks to Skye in the Sporting... More 

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Bossier City, Louisiana
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I stayed here with family and loved the location. The hotel was clean and nice. I did however did not like how your could not use the dark blinds to cover the whole window. The hotel has a lot of business around it that make the room bright made it harder to get to sleep with me. I also would... More 

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Weatherford, Texas
1 review
5 of 5 stars Reviewed 4 days ago NEW

Have to say the hotel staff went out of their way to help us with rooms, meeting room, catering during our stay. Miss Pam who handled the catering was outstanding with communicating and making sure everybody had great snack and meals. She gave us Quality service and a so welcomed feeling, you usually don't find.... I will use this hotel... More 

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Wichita, Kansas
Top Contributor
81 reviews 81 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

We were there for a wedding, Med villa which was next door. We ate a sandwich at the restaurant and baked potato which was good. The rooms were clean and the bathroom was clean. The bed was too firm for us. They have a large lobby, snack area next to the desk. Swimming pool on first floor.

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1 review
3 of 5 stars Reviewed 2 weeks ago

Pulling up the property was nice. The lobby was also very pretty and Modern. I had booked two rooms and both were pretty clean except for my bathroom which I hadn't noticed until the day I was checking out.. the toilet lid was not clean very well had dried urine on it. The breakfast could definitely use some more improvements.... More 

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San Antonio, Texas
1 review
4 of 5 stars Reviewed March 23, 2015

I recently stayed here for work my room was clean and I had no complaints about it. Most of the front desk was great. Jay and Ty were awesome but Nickelson shines!!!! The restaurant was great. The first few days poor Jackie was amazing even though she had no help. She was did the best she could considering that it... More 

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Kristina P, Front Office Manager at Holiday Inn Arlington NE, responded to this review

vanessa k Thank you for taking time to share your thoughts about your recent stay. We were excited to hear all the good comments and the employee shout outs for good service. We do sincerely apologize that you witnessed the unpleasant mood of the manager to other staff members. We do hope to see you again. More 

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 23, 2015

Me and my husband are platinum elite IHG members. We always stay at holiday Inn. This one was a disappointment from the word go. First room 208 was so dirty, we had to switch rooms. The next room 306 was better but not great. The first room had stains all over the linens and dirty handprints all over the doors.... More 

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Kristina P, Front Office Manager at Holiday Inn Arlington NE, responded to this review

Photokim Thank you for feedback. We'd like to apologize for the cleanliness of the rooms, the quality of the breakfast, and the unwanted singing by a waitress. We are working diligently to improve in all aspects of service and quality. We were pleased to hear that we were able to handle the situation quickly and with fair compensation. Saddened to... More 

2 reviews
2 of 5 stars Reviewed March 21, 2015

Upon check in I had to change to a second room as the first one was dirty, the 2nd one wasn't much better. There was food trays left in the hallway for hours. Lobby was not clean. Food in restaurant was awful and overpriced!

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Kristina P, Front Office Manager at Holiday Inn Arlington NE, responded to this review

micfrye Thank you for sharing your comments. We sincerely apologize that the cleanliness of the property, the taste of the food and the prices were not what you had hoped for. Please know that we will use your comments to improve our service in all areas mentioned. We hope that you will give us another shot when you're back in... More 

Darwin, Australia
Top Contributor
128 reviews 128 reviews
63 hotel reviews
95 helpful votes 95 helpful votes
5 of 5 stars Reviewed March 14, 2015

We decided to hang out in Arlington over Dallas in order to maximise our six flags experience and managed to get this hotel for <$60/night. The room was ginormous-we could have held a dance party in between the bed and the window. Bed was comfy, lots of towels and HUGE TV. There is a free laundry on the third floor... More 

Was this review helpful? Yes 1
Kristina P, Front Office Manager at Holiday Inn Arlington NE, responded to this review

Amy S We'd love to thank you for you feedback. We were pleased to hear that in your time of need that we were able to accommodate you. We enjoy hearing that our staff was nice and super accommodating even in the middle of the night. We look forward to having you stay with us again when you're in the... More 

Larchwood, Iowa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 7, 2015

This hotel and staff was the best I have had! We were stuck for 3 days due to flight delays/cancellations due to weather. The staff were amazing to us and did everything they could to make us comfortable! They let us use the media room while waiting for a room each day or waiting to see if flights were going... More 

Was this review helpful? Yes 1
Kristina P, Front Office Manager at Holiday Inn Arlington NE, responded to this review

IowaHeather Thank you for sharing your experience with us. We love to hear that during your unexpected stay with us that our staff went above and beyond to make sure that you were taken care of. We do apologize that you had to swap rooms each day, but thank you for understanding. We look forward to your next visit. More 

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