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Candlewood Suites - Arlington

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2221 Brookhollow Plaza Drive, Arlington, TX 76006
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Candlewood Suites - Arlington
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Candlewood Suites - Arlington
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109 reviews from our community

Traveler rating
    56
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    9
    4
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dunlap, Tennessee
Top Contributor
117 reviews 117 reviews
29 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Haven't even checked in yet , but after calling the hotel and speaking with "J", the director of sales, I immediately cancelled my reservation at another hotel and booked here for our planned 4 nite stay in December . She was incredibly helpful , friendly and just so nice ! Looking forward to it ! Rm

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Cumming, Georgia
Top Contributor
163 reviews 163 reviews
14 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago

I had never stayed at a Candlewood Suites so I didn't know what to expect. Many of the reviews mentioned renovations, but the reviews were positive nonetheless. The hotel is an extended stay hotel. While the hotel is under renovation, the rooms- at least mine-had already been renovated. All of the furniture in my room was new with the exception... More 

Was this review helpful? Yes 1
San Antonio, Texas
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Room was super clean in very nice area close to Ranger stadium, Six Flags, and great restaurants. Pet friendly and huge shady area and office sidewalks to walk the dog. Full size fridge, modern kitchen, and huge bathroom. Bed area with chair more cramped than most, but comfortable. Salt Grass Steak House just 3 blocks over. No lobby/lounge, breakfast or... More 

Was this review helpful? Yes 1
Steve S, General Manager at Candlewood Suites - Arlington, responded to this review

Thank you for taking the time to rate our hotel! We hope that you choose us again in the future! Thank you again, Steve Shufeldt General Manager More 

Top Contributor
79 reviews 79 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We always stay at these hotels because their pet friendliness. Their is a shuttle that takes you to the six flags park, ranger stadium and ATT stadium. Unfortunately this one hotel had a water pipe burst which took down its laundry facilities and gym.

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Steve S, General Manager at Candlewood Suites - Arlington, responded to this review

Thank you for your kind words! We look forward to seeing you again soon! The shuttle only goes to the AT&T Stadium on specific events, and not to Cowboy's games. Make sure to contact the hotel front desk for information about when there is shuttle availability to the stadium! Best regards, Steve Shufeldt General Manager More 

Mallorytown, Canada
Contributor
19 reviews 19 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I had a weird feeling about this hotel but am delighted to say its awesome. We booked a one bedroom suite for three nights. Love the kitchen area. there was even a fresh bag of popcorn in the microwave for us to pop. So thoughtful . Extra towels? No problem. More coffee? No problem". Great customer service and fAirly quiet.... More 

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Steve S, General Manager at Candlewood Suites - Arlington, responded to this review

We appreciate your kind words about our hotel! Let's hope to see you again in the future, thanks for your feedback! Steve Shufeldt General Manager More 

1 review
5 of 5 stars Reviewed March 19, 2015

Very pleasant experience. Will return again. Great price on a suite. Felt very safe. Close to Six Flags/ Hurricane Harbor,Rangers Ballpark, and Dallas Cowboys AT&T stadium. Thank you Jolene!! #comingback

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Steve S, General Manager at Candlewood Suites - Arlington, responded to this review

Thank you for the kind comments! We will pass it along to Jolene, as well. Looking forward to seeing you again soon! Steve Shufeldt General Manager More 

Houston, Tx, United States
Contributor
13 reviews 13 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 18, 2015 via mobile

We needed to be in Arlington for the weekend as my children were in a tournament. We decided to try the Candlewood and to cook all our meals in order to save money. The fact that the suites had kitchens and utensils was a big plus, we even grilled hamburgers on their gas grill. The rooms themselves were a big... More 

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Steve S, General Manager at Candlewood Suites - Arlington, responded to this review

Thanks for taking the time to provide feedback about your stay at our Hotel. We appreciate it and hope that you keep us in mind the next time your tournament comes to Arlington! Kindest regards, Steve Shufeldt General Manager More 

Irving, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 16, 2015

The staff and hotel were great! Entire family had a blast. Love the Suite layout, very comfortable, accommodating to our needs, and pleasant. From the time we check in until check out, it was awesome. Great overall experience!

Was this review helpful? Yes 1
Steve S, General Manager at Candlewood Suites - Arlington, responded to this review

Thank you for your kind comments! We appreciate all feedback and hope that you will consider us home again soon! Kindest regards, Mr. Favors! Steve Shufeldt General Manager More 

Rapid City, South Dakota
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed February 28, 2015

Booked a room here and showed up at 3 (the specified check in time) and after standing in line for over 10 minutes the lady announced to the line that there were no clean rooms available and that it would be another hour. Her excuse was that people from last night checked out late, and after calling customer service we... More 

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Steve S, General Manager at Candlewood Suites - Arlington, responded to this review

I am sorry to hear we did not meet your expectations during your stay. We strive to provide the best service possible to our guests and I regret that we fell short of this goal. Thank you for taking the time to post about your experience. It takes reviews and comments like yours to help us continue to improve our... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 12, 2015

I've been staying here from Oct. 2014 to Jan. 2015 and highly recommend it. It is a nice size with livingroom/kitchen and a good size bedroom with a comfortable queen bed. Free wifi and free laundromat included. The kitchen is well stocked: dishes, utensils and pots and pans and a cooking top. Also a full size fridge and microwave and... More 

Was this review helpful? Yes 1
Steve S, Manager at Candlewood Suites - Arlington, responded to this review

Thank you for such kind words! We love our guests!! Please let us know if there is anything that we can help you with for the remainder of your stay. Kindest regards, Steve Shufeldt General Manager More 

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