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Candlewood Suites - Arlington

2.0 of 5 2221 Brookhollow Plaza Drive, Arlington, TX 76006
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Candlewood Suites - Arlington
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Candlewood Suites - Arlington
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101 reviews from our community

Traveler rating
    53
    29
    9
    4
    6
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19
23
9
41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rapid City, South Dakota
Reviewer
4 reviews 4 reviews
1 of 5 stars NEW via mobile

Booked a room here and showed up at 3 (the specified check in time) and after standing in line for over 10 minutes the lady announced to the line that there were no clean rooms available and that it would be another hour. Her excuse was that people from last night checked out late, and after calling customer service we... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I've been staying here from Oct. 2014 to Jan. 2015 and highly recommend it. It is a nice size with livingroom/kitchen and a good size bedroom with a comfortable queen bed. Free wifi and free laundromat included. The kitchen is well stocked: dishes, utensils and pots and pans and a cooking top. Also a full size fridge and microwave and... More 

Was this review helpful? Yes
Steve S, Manager at Candlewood Suites - Arlington, responded to this review

Thank you for such kind words! We love our guests!! Please let us know if there is anything that we can help you with for the remainder of your stay. Kindest regards, Steve Shufeldt General Manager More 

Midland
Top Contributor
58 reviews 58 reviews
32 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here for 5 days on business. the location is excellent for my needs. I am guessing this would also be excellent for any of the fun stuff in Arlington, Six Flags, Cowboys, Rangers...all in close proximity. PROS: Price was excellent. All suites are roomy and arranged well for the business traveler. They have an updated kitchen with most utensils.... More 

Was this review helpful? Yes
Steve S, General Manager at Candlewood Suites - Arlington, responded to this review

I am sorry to hear we did not meet your expectations during your stay. We strive to provide the best service possible to our guests and I regret that we fell short of this goal. Thank you for taking the time to post about your experience. It takes reviews and comments like yours to help us continue to improve our... More 

Alma, Arkansas
Contributor
16 reviews 16 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 19, 2015

We stayed in a queen room for the National Championship Football game and it was a perfect location. Although we could have walked we chose to take the 5-7 min cab ride, only $20.00 for two of us. Room was very clean, odor free and quiet even though fully booked we had no issues at check in etc... Would stay... More 

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Steve S, General Manager at Candlewood Suites - Arlington, responded to this review

Thank you for your kind feedback! We hope to see you again, and we thank you for choosing our hotel! Steve Shufeldt General Manager More 

texas
Top Contributor
236 reviews 236 reviews
36 hotel reviews
124 helpful votes 124 helpful votes
5 of 5 stars Reviewed November 10, 2014

We stay at Candlewood Suites because we don't like eating all our meals out when we travel. Candlewood really makes it easy to fix a meal in the room. All the dishes, silverware, etc. are provided along with a full size refrigerator. Our suite was clean and odor free. The bathroom is a nice size and the kitchen sitting area... More 

Was this review helpful? Yes 1
Steve S, General Manager at Candlewood Suites - Arlington, responded to this review

Thank you so much for the kind words! We love Candlewood, too and hope that it shows to all of our guests! We appreciate your feedback. Steve Shufeldt General Manager More 

Austin, Texas, United States
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 5, 2014

We got a queen auite to stay in following a Cowboys game. The place is about 2 miles from the stadium, adding up to about a 40-45 minute walk -- which was great for my husband and I as we don't really like the traffic game that ensues before and after the game. The suite was a good size with... More 

Was this review helpful? Yes 1
Steve S, General Manager at Candlewood Suites - Arlington, responded to this review

Thank you for your feedback! We hope that you will choose us again. The Candlewood Suites hotels do not have two double beds or king size beds, so that aspect is something to consider for future visits. Please let us know anytime where we can improve your stay! Thank you, Steve More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed October 3, 2014

We stayed here for one night for a Cowboys game. We had a Queen suite. The room looked clean enough, but had a terrible smell - stale smoke mixed with sweat. This was supposedly a non-smoking room. The arms of the recliner were shredded - needed to badly be replaced. There was no lobby - just a front counter which... More 

Was this review helpful? Yes 1
Steve S, General Manager at Candlewood Suites - Arlington, responded to this review

We sure are sorry that your experience not a good one. We are working with maintenance and housekeeping to determine what odors there may be on the floors and particularly in the non smoking rooms! The hotel lobby is quite small, however we hope you will consider us again and give another try! More 

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 29, 2014

My husband and I stayed here one night for the Cowboys v. Saints game. The hotel staff was very friendly but the room was too small for the price. We had a Queen bed studio Suite for $129.99 way too much but we wanted to be close to the stadium and all other hotels were sold out in the surrounding... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites - Arlington, responded to this review

Dear I_Nero, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our staff. However, we’re sorry we fell below your expectation regarding the rates. We will look into this concern.I assure you that the feedback of our hotel will be reviewed and... More 

Denton, Texas
Contributor
14 reviews 14 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 28, 2014

My grandson and I were attending the Rangers game on 9/27 and I decided I didn't want to fight traffic after the game. So I booked a one-bedroom suite at the Candlewood Suites. First, the Pros . . . and there are quite a few. CS is really close to the Ballpark, although just a bit too far to walk.... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites - Arlington, responded to this review

Dear McMaggie, Thank you for your recent stay with us and for reviewing our property. I am pleased to hear that your check- in went smooth and that you found our staff commendable. On the other hand, please accept our sincerest apologies for any inconvenience the condition of the room and the air condition system may have caused you. We... More 

Contributor
17 reviews 17 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 26, 2014

I drove up to Dallas from Austin for a preseason game with a friend and was pleasantly surprised with the service. The front desk agent was very accommodating and although the hotel did not offer shuttle service to the stadium, we were able to find parking without a problem. Everything is within minutes with plenty of restaurants and bars for... More 

Was this review helpful? Yes 1
Steve S, General Manager at Candlewood Suites - Arlington, responded to this review

We look forward to seeing you again! Thanks for the nice comments about our hotel!! More 

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Additional Information about Candlewood Suites - Arlington

Address: 2221 Brookhollow Plaza Drive, Arlington, TX 76006
Phone Number:
Location: United States > Texas > Arlington
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites - Arlington 2*
Number of rooms: 125
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Also Known As:
Candlewood Suites - Arlington Hotel Arlington
Candlewood Arlington
Arlington Candlewood Suites
Hotel Style:
#17 Business Hotel in Arlington

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