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All 60 Arlington hotels

Holiday Inn Express Arlington

2.5 of 5 Motel   |   1721 Pleasant Place, Arlington, TX 76015
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Ranked #19 of 60 Hotels in Arlington
A recent review
4 of 5 stars reviewed 2 weeks ago
Eulalia_3 Portland, Maine
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87 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Portland, Maine
Top Contributor
182 reviews 182 reviews
167 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had a pleasant stay at this Holiday Inn Express. Thank goodness they didn't lose power. - I stayed the night of the terrible storm that hit the DFW area in October. There were a lot of power outages in the area. As I was driving up from Waco ... I could see black clouds and lightening. I only hit... More

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jef-ind
Top Contributor
185 reviews 185 reviews
69 hotel reviews
122 helpful votes 122 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here for a brief overnight after arriving at DFW and before a meeting in the Arlington area the next morning. This is about as classically HIE as you can get. Service at check-in was good and room was typical -- everything I expected, nothing I did not. Breakfast was the same as any other HIE in the US.... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Arlington, responded to this review

Dear jef-ind, Thank you for choosing us again and for taking the time to review our hotel. I am glad that we were able to meet most of your expectations especially when it comes to the level of service provided and breakfast served. Rest assured that your comments will be considered as we continuously improve our facility. Thank you again... More

Burkburnett, Texas, United States
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 12, 2014

Nothing really stood out. Staff was friendly breakfast was OK bed was comfy and room was clean. Didn't use the pool but it looked nice. Close to the mall but not really anything quick to eat close by. Stayed for a work trip for a week.

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Baton Rouge, Louisiana
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 2, 2014

Everything about the the place was average, with an above average price. Floors squeaked, air conditioner made a noise, breakfast area was crowed. For the amount amount of money, we could've stayed in Dallas at a nicer hotel

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IHGCare, Guest Relations Manager at Holiday Inn Express Arlington, responded to this review

Dear GalenF, Thank you for taking the time to express your thoughts and concerns. Please accept our sincere apologies for falling short of your expectations specifically over the air conditioning unit, bedroom floor, and breakfast area. Kindly be assured that we treat this matter seriously as we always strive to deliver world-class service to our guests as these concerns will... More

Austin, Minnesota, USA
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 22, 2014 via mobile

anemeties were great. staff not so much. I forgot my state issued ID in my room. I called front desk from airport. They confirmed they had it. I asked them to mail it to the address on the license. They said they would need my credit card information to bill me fifty cents! i asked for manager and waited 15... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Arlington, responded to this review

Dear cwm5050, Thank you for staying with us on your recent visit and for taking the time to write about your recent experience at our hotel. We strive to accommodate all of our guests and their needs and I’m disappointed that we did not meet your expectations. We are sorry you were not satisfied with the service you received from... More

Texas
Top Contributor
60 reviews 60 reviews
60 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed September 22, 2014

Location: In the midst of everything from Six Flags to malls to ATT Stadium, and right off of I-20 Staff: Very helpful, even as very busy Room: Pleasant, roomy, quiet Bed: Excellent Bathroom: Large, clean Work area: Very sufficient Wi-Fi: Strong Price: Pricey…but got it free through IHG Rewards…YEA! Other: Shuttle available Overall impression: Simply a nice and very convenient... More

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Chandler, Arizona
Contributor
14 reviews 14 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed September 13, 2014

My corporate office booked this hotel for me, my boss and another coworker. Upon arrival I was excited because the property looked beautiful! I was exhausted from a long day of travel and work but was excited to check in and get comfortable. An African American woman was working at the front desk when I walked in. She looked my... More

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Silvia T, General Manager at Holiday Inn Express Arlington, responded to this review

Dear Valued Guest, Please let me apologize for the unacceptable behavior of the Front Desk Agent upon your arrival! It is very important to me that every single guest is handled with respect & all procedures are followed tactfully. I am so sorry that we failed throughout your check in. The employee in question was retrained & counseled in regards... More

San Diego, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 of 5 stars Reviewed September 5, 2014

Had a room on the second floor with someone just above us who was up and down all night. The floor creaked every time they walked to the bathroom and woke us up. then it was hard to fall back asleep because the bed was so hard and lumpy ... definitely won't stay there again.

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Silvia T, General Manager at Holiday Inn Express Arlington, responded to this review

Dear PamSN, please let me apologize for your recent stay at our Holiday Inn Express! I am so sorry about the noise level from the above guest & problems with your internet connectivity. We really appreciate your feedback and I hope you will give us another opportunity to provide you with a much better stay experience. Please contact us directly... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed September 2, 2014

Great.. Clean..Nice staff..Very comfortable bed. Oh my gosh the BED! Never had a more comfortable bed in a hotel...even at the highest dollar ones..excellent location For a night out...Cheescake Factory is across the street with the mall. And a movie theatre. Theres a 24 hr Mcdonalds outside the main entrance to the hotel for those "just in case" times!

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Baker,Fl,USA
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 2, 2014

Stayed here for the FSU-OSU Game. Great place, it was close to Six Flags, Texas Ranger Stad. as well. And it's right off the Interstate. ATT Stad. and Texas Ranger Stad. Is in walking dist. But they have a van that will carry you there and pick you up.

Was this review helpful? Yes 1
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Additional Information about Holiday Inn Express Arlington

Address: 1721 Pleasant Place, Arlington, TX 76015
Phone Number:
Location: United States > Texas > Arlington
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Arlington 2.5*
Number of rooms: 102
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Also Known As:
Holiday Inn Express Arlington (i-20 And Parks Mall)
Holiday Inn Express Arlington (i-20 & Parks Mall) Hotel Arlington
Holiday Inn Arlington
Arlington Holiday Inn

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