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All 60 Arlington hotels

Holiday Inn Express & Suites Arlington, TX

2.5 of 5 Motel   |   2451 East Randol Mill Road, Arlington, TX 76011
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Ranked #33 of 60 Hotels in Arlington
A recent review
4 of 5 stars reviewed 2 weeks ago
hoosier1971 Port Orange, Fl
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110 reviews from our community

Traveler rating
    24
    40
    24
    11
    11
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43
13
5
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I was not happy at all with the location and the Holiday Inn facility. I have stayed with Holiday Inn all over Texas and this seems to me to be a "Swept the halls, and raised the rent" situation. The facility was no where near the accommodations that I am used to with the Holiday Inn family. The price is... More

Was this review helpful? Yes
Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, TX, responded to this review

I'm sorry to hear you had a less than perfect stay. Being located in the heart of the Arlington Entertainment District we do stay busy with families, groups and corporate clients. The complimentary shuttle is ready to take all are guest within a five mile radius of the hotel which includes over 50 restaurants. More

Port Orange, Fl
Contributor
15 reviews 15 reviews
3 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The two ladies at the front desk were very helpful in getting us a taxi into Dallas and arranging their shuttle service to take us back and forth to the airport, football stadium, several restaurants, local church, and the rail station (even though it was outside their 5 mile radius). We had no problem with noise maybe because we were... More

Was this review helpful? Yes
Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, TX, responded to this review

We are happy to hear we could provide such great shuttle service to all the area attractions. I apologize for the housekeeping issue and hope you will visit us next time to the Arlington area so we can show how we really can provide great service. More

Oklahoma
Top Contributor
58 reviews 58 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Holiday Inn Express is our usual hotel choice. This one is close to the stadiums and Six Flags. Easy access from the highways. Only negative is that the part of the hotel where we stayed smelled like cigarette smoke even though all of the rooms are non-smoking. The carpet and sleeper sofa were stained and need cleaning. Not as clean... More

Was this review helpful? Yes
Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, TX, responded to this review

Thank you arching for your feedback. We are happy to hear you enjoyed the easy access to the Cowboy Stadium and Six Flags. We have our maintenance team checking out the area in which you stayed to take care of the smell. More

Howell, Michigan
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I had a great experience during my work related trip in Arlington, the entire staff starting with the maintenance, housekeeping, and front desk was first class. The swimming pool was excellent and a nice variety in the ice cream and food chest. The staff was very helpful when asked about restaurants and shuttle services. Listed are the names who went... More

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Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, TX, responded to this review

Thank you so much for the great feedback. We love seeing the feedback from our regular guests. We enjoy having you every month and will continue to provide you exceptional service. We are proud to be your home away from home. More

San Francisco, California
2 reviews
2 of 5 stars Reviewed 3 weeks ago

The location is fantastic. If you are looking for a cheap hotel near the ball park, AT&T stadium or Six Flags this one should do. However, if you are expecting a decent night's sleep - you might want to look elsewhere. I stayed for 2 nights with a friend while we attended a concert at AT&T stadium. While the location... More

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Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, TX, responded to this review

Thank you apimentel for your feedback. I apologize that we did not meet your expectations, and hope you can give us a second chance. Being a destination property we can get a lot of families but if you mention to the Front Desk to place you away from the families we will be more than happy to do so. More

Houston, Texas
1 review
1 of 5 stars Reviewed 4 weeks ago

Staff was rude and unprofessional, had to wait 15 minutes before anyone was at the front desk to check in, room smelled like urine, beds are NOT queen size as they say. My vehicle was broken into and none of the staff wanted to access cameras because "the manager wouldn't be in until 1 PM" I checked back at 9... More

Was this review helpful? Yes
Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, TX, responded to this review

I'm sorry to hear about your less than perfect stay. Your issues are important to us and will be addressed with staff. I apologize that our queen beds were not adequate and we are always happy to upgrade to a King when available. We like to always remind our guests no matter where they might find themselves, to LOCK, TAKE,... More

Senior Contributor
43 reviews 43 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

Convenient location near Six Flags, the Ranger's Ballpark, and AT&T Stadium. It's even in the trolley route. Friendly and helpful staff. Would give higher rating, except for the mold stains in the bathroom.

Was this review helpful? Yes
Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, TX, responded to this review

Thank you for the feedback. We are happy to hear you enjoyed your stay and I have my maintenance and housekeeping team checking out the bath. More

Bartlesville, Oklahoma
Contributor
19 reviews 19 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 31, 2014

Close to Six Flags and the Rangers ballpark - we walked to and from the ballpark and I walked to a Subway nearby (there was also a Jack in the Box nearby.) However, the facility needs a little care - no cover on the overhead light fixtures for example and the shower curtain was stained. Also the front desk staff... More

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Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, TX, responded to this review

Thank you Annabeth R for your feedback. I've printed out your comment to share with the Front Desk and Maintenance Departments. Your feedback helps us improve our performance. More

Houston, Tx
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 9, 2014 via mobile

Our stay with this hotel was pretty average. We stayed for two nights. It was really close to Six Flags Over Texas and even had a trolley for transportation. The layout was new and different from any other Holiday Inn Expresses that I have been to so that was cool. The pool was nice and fun. Breakfast was okay. My... More

Was this review helpful? Yes 1
Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, TX, responded to this review

Thank you Diamoniboz for your feedback. I'll will address the cleaning issue with my Executive Housekeeper to ensure this error does not happen again. We hope to see you back for a second chance. More

Centreville
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 6, 2014 via mobile

This place was Terrible! Kids running down hallways all night, had to go out and say something, quieted down for 10 minutes then started up again and lasted all night. I tried to call the front desk but the phone was broke, the bathroom floors were still dirty. the walls and doors are not sound proofed. Front entrance doors by... More

Was this review helpful? Yes 1
Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, TX, responded to this review

Thank you for your comments. Being in the center of the Entertainment District we do get a lot of children going to Six Flags. The Front Desk is always here to help assist in any noise issues. You room cleanliness will be discussed with the Executive Housekeeper. More

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Additional Information about Holiday Inn Express & Suites Arlington, TX

Address: 2451 East Randol Mill Road, Arlington, TX 76011
Phone Number:
Location: United States > Texas > Arlington
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Arlington, TX 2.5*
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Also Known As:
Holiday Inn Express And Suites Arlington, Tx
Holiday Inn Express & Suites Arlington, Tx Hotel Arlington
Holiday Inn Arlington
Arlington Holiday Inn

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