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Holiday Inn Express & Suites Arlington, TX

2.5 of 5
2451 East Randol Mill Road, Arlington, TX 76011
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Holiday Inn Express & Suites Arlington, TX
Ranked #22 of 60 hotels in Arlington
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65 reviews from our community

    Trip type
Traveler rating
    13
    27
    14
    5
    6
Date Rating
Lincoln, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 16, 2013 NEW

Thanks Rachel for always making our stay there so awesome! Your Team is superb at Customer Service and the property looks great for the age and current renovations... We will continue to use your Meeting Room and those, great Suites when in the Dallas area! Cliff

Was this review helpful? Yes
Nashville, Tennessee
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 of 5 stars Reviewed May 13, 2013 NEW

This is a old site and had signs up stating it was being renovated, we didn't see any working going on. It has a weird layout, front desk on one side of the building and elevator on the other side of building. I was upgraded to a king suite, due to be a priority club member. I would of really... More

Was this review helpful? Yes
Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, TX, responded to this review
May 16, 2013

Hello TennesseeSquire: Thank you for your feedback and for being a Priority Club Member. I deeply apologize for the issue encountered in your room. The room should have been left out of order due to the work being completed. We missed the ball for you, but the room is definitely not indicative of the quality of our hotel. As mentioned... More

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Oklahoma City, Oklahoma
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 9, 2013 via mobile

The staff was friendly , was being renovated in some areas , seemed like a little bit older hotel , we had a king suite with a queen bed in the other room , it had a microwave and small fridge , which is nice traveling with kids , the rooms it selves were clean seemed a bit small ,... More

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See 2 more reviews by Julesj13 for Arlington
Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, TX, responded to this review
May 10, 2013

Hello JulesJ13: We are glad you enjoyed your stay. We were under renovations, however the work has been completed! Our hotel is very clean as our team takes great pride in this area. I do apologize for the towel issue. If you have any request, we will bring it up promptly. The trolley is a great amenity and allows for... More

Oklahoma City, OK
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 5, 2013

We stayed here for my daughter's dance competition and a visit to Six Flags. We stopped by the hotel before check-in time just to see if our room was ready. The staff was very accommodating and we were able to get in our room. The room was clean and tidy. The mattresses were very comfortable (I think they must have... More

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Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, TX, responded to this review
May 10, 2013

Hi mominokc: Wow! Thank you very much for the compliments! As we are a very busy hotel, there are times that rooms are not ready for early arrivals. However, we react immediately and work quickly to get you into your room. It looks like we did a great job in getting this take care of for you. We strive for... More

Albuquerque, New Mexico
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 18, 2013

I had to divert to KGKY and needed a place to stay. This Holiday Inn in under renovation, but, is clean and looks very new. The staff was very helpful and courteous and the breakfast was very good considering it is a free continental. Good laundry and gym as well.

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See 3 more reviews by Sean D for Arlington
Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, TX, responded to this review
May 10, 2013

Hello Sean D: We love to hear compliments about our renovation! I am glad that you enjoyed your stay during our time of change on the exterior of the building. We are known for our cleanliness and the team will be notified of your comments. Please let me know when you do visit us again as I will be sure... More

Oklahoma
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 18, 2013

Good hotel over all. They were in the process of remodeling, no real disturbance. Friendly staff. Would stay again. Quick check in. Easy check out. Breakfast was average, not horrible, not great. They did have a pancake machine, but I didn't try them. Looked good enough though.

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Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, TX, responded to this review
May 10, 2013

Hi LilRed001: Thank you for the nice words. We have completed the renovations and are pleased that we limited any disturbance during your stay. We work very hard to make sure every guest stay is unique and memorable no matter what might be going on at the property! I wish you would have tried our famous pancakes as they are... More

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 11, 2013

As soon as we arrived the front desk lady was very nice and took carw of as immediately, We were tired and frustrated from the flight so we needed a couple of drinks, we decided to go to the bar right beside the lobby after dropping our stuffs in our room! We walked in and a really friendly lady said... More

Was this review helpful? Yes 1
Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, TX, responded to this review
May 10, 2013

Hello Barbachiki: Thank you very much for the kind words! We are glad that we were able to change your day around after the difficulty in your travel schedule. I am glad that you met Mary, our Manager's Reception Attendant. As we provide free beer, wine, and snacks; we always like to hear that our hard work pays off. We... More

Rio Rancho, New Mexico
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 14, 2013

My fiance and 2 of my boys stayed at this hotel after a day at Six Flags. It was very close to the amusement park which puts it close to the Rangers and Cowboys if your in town to see either one of those teams. The hotel was nice and had a pool although we didn't have a chance to... More

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See 2 more reviews by pAcmAn306 for Arlington
Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, TX, responded to this review
January 21, 2013

Pacman306, Thank you for giving our hotel such great feedback about your stay! I am very glad that you got to enjoy our complimentary hot breakfast while you were here. Our staff always strives to be friendly and courteous to every guest, so I am glad that was felt by you and your family while staying with us. Next time... More

Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 11, 2013 via mobile

We stayed at Holiday Inn Express Arlington for a Rangers game. The front desk lady was very nice and is easy to find on E Randol Mill right off of IH 30. The breakfast was complementary. My only fault is the free wifi was password protected and there was no note in the room about the password, so my Internet... More

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Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, TX, responded to this review
January 21, 2013

calfroper76, We are glad that you enjoyed your stay at our hotel. We always try to go above and beyond with every priority club member who stays with us! I am very sorry about the confusion with our wireless internet having a password, in the future, the pass code is located in the packet with your room keys. I will... More

Corpus Christi, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 10, 2012

We had a FANTASTIC stay for the Dallas VS Tampa Bay weekend! We were treated like a King & Queen from check-in to check-out! Any request was answered and accommodated quickly and enthuiastically from asking for a plastic fork & spoon when the kitchen was closed to calling for a taxi (and a great rate!) to the game for my... More

Was this review helpful? Yes 2
Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, TX, responded to this review
January 17, 2013

I want to thank you for choosing our hotel for your trip to Arlington, TX. We know there are plenty of choices and you came to see us at the Holiday Inn Express. Your feedback is very generous and we thank you for it. We like to take the positive notes and relay them to our staff to praise them... More

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Additional Information about Holiday Inn Express & Suites Arlington, TX

Also Known As:
Holiday Inn Express And Suites Arlington, Tx
Holiday Inn Express & Suites Arlington, Tx Hotel
Holiday Inn Express & Suites Arlington, Tx Hotel Arlington
Holiday Inn Arlington
Arlington Holiday Inn
Address: 2451 East Randol Mill Road, Arlington, TX 76011
Phone Number:
Region: United States > Texas > Arlington
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#21 Family Hotels in Arlington
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Holiday Inn Express offers the best price and location of any hotel in Arlington TX. Contact us today to stay at our affordable hotel, located near Six Flags, Rangers Ballpark and Cowboys Stadium! ... more   less 
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