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Holiday Inn Express & Suites Arlington, TX

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2451 East Randol Mill Road, Arlington, TX 76011
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Holiday Inn Express & Suites Arlington, TX
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Holiday Inn Express & Suites Arlington, TX
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121 reviews from our community

Traveler rating
    29
    44
    26
    11
    11
See reviews for
45
16
5
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sterling Heights, Michigan
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Rebecca, Director of Sales, and her entire staff took such good care of our large group who came in for business. Very attentive. They opened up a meeting room each morning for our group to eat breakfast together. This helped us but also helped their other guests. We would bring our group back to this hotel again. Would recommend. There... More 

Was this review helpful? Yes
Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, TX, responded to this review

We are so happy to see that our staff made your group event a success. We strive on taking care of all are guests and we will always be there to assist the groups in any need. Rebecca is a star at our property and we will share your comments with her and the entire staff. More 

Arlington, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

Everyone is super freindly and makes you feel like your at home, Pam in the resteraunt needs a promotion. She greets you every morning and makes sure you have what you need. They have a courtesy van that will take you anywhere within 3 miles at anytime for whatever reason. Heather the manager has a personality and again she makes... More 

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Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, TX, responded to this review

Thank you so much for your feedback. More 

Raleigh, NC
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 3, 2015

This hotel is not modern or fancy, but it was convenient. The best things about the hotel were the great bed and very good shower. The breakfast was the normal HIE breakfast -- lots of options. I didn't have much interaction with them but the staff was nice.

Was this review helpful? Yes
Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, TX, responded to this review

Thank you for the positive feedback. We hope to see you back at our property during your next visit to the Arlington Entertainment District. More 

Contributor
18 reviews 18 reviews
4 hotel reviews
148 helpful votes 148 helpful votes
5 of 5 stars Reviewed March 2, 2015

Our flight was canceled and American Airlines put us up here. Staff bent over backwards to make us comfortable. The room was great. Quiet and roomy. Breakfast was typical but there was plenty of fruits and eggs, etc. And free shuttle to the airport.

Was this review helpful? Yes
Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, TX, responded to this review

We are happy you enjoyed your stay on such short notice. Perhaps we will see you again as your final destination. More 

2 reviews
5 of 5 stars Reviewed February 24, 2015

I wanted to write a review for this hotel since as a Platinum Priority Club member I stay in many hotels all year long. The staff here is one of the best I have ever seen. I came in tonight when there was 8 people who walked in at once and the Desk Clerk checked all of them in literally... More 

Was this review helpful? Yes
Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, TX, responded to this review

It's always to great to see people take time out of their busy day and give positive feedback. I'll be sure to share your comments with the entire staff. More 

Chesterton, Indiana, United States
Top Contributor
95 reviews 95 reviews
21 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 7, 2015

Stayed here to enjoy Holiday in the Park at Six Flags. The staff was great, our room was ready and they let us check in early so we wouldn't miss any time at Six Flags as it opened at 2:00pm. The rooms are nicely sized and adequate. The common areas are nice but the TV in the fitness room was... More 

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Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, TX, responded to this review

Thank you for the great feedback. We look forward to your next return to Arlington's Entertainment District. More 

Little Rock, Arkansas, United States
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 6, 2015

My work put me in this hotel to attend a seminar in town. I would not have chosen this hotel myself as it does not have the same quality as other Holiday Inn's I've stayed in. The rooms are dated and not as clean as expected. The breakfast however is good and the service I experienced from Dedira at the... More 

Was this review helpful? Yes
Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, TX, responded to this review

We are sorry you had a less than exceptional stay. We hope you will give us another change. We have some great changes to the property coming this year! More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 of 5 stars Reviewed December 31, 2014

Decent hotel for the price. This is definitely not the best holiday inn I've stayed in. Breakfast was decent location to six flags is great. The king suite is by far smallest I've had. The upgrade not worth extra money. It's a good hotel just dated and small room

Was this review helpful? Yes
Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, TX, responded to this review

Sorry you didn't like the square footage of your suite. We have a few specialty rooms onsite that I'm sure will be a perfect fit. Hope to see you back again. More 

Bakersfield, California
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 4, 2014

Stayed here for my Husband's birthday to go to a Cowboys game. Convenient location. Room was cleaned everyday, the maids did a wonderful job. The front staff was always friendly and helpful, I ran out of toothpaste and they gave me a free replacement. Very close to all major attractions, AT&T stadium, Rangers ballpark, Six Flags and the Bowling Museum.... More 

Was this review helpful? Yes
Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, TX, responded to this review

Thank you so much for the great feedback. Being located in the heart of the Entertainment District it makes it easy for us to get our guests to all the attractions. We look forward to your next visit to Arlington. More 

Conway, Arkansas
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 23, 2014 via mobile

Don't get me wrong this is a nice place! It is still just a Holiday Inn Express though. They are all nice and I am never disappointed. This one was no different. The hotel is very nice and the staff as always was very friendly.

Was this review helpful? Yes
Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, TX, responded to this review

Thank you for taking the time to give positive feedback. We look forward to your next visit. More 

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