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All 60 Arlington hotels

Holiday Inn Express & Suites Arlington, TX

2.5 of 5 Motel   |   2451 East Randol Mill Road, Arlington, TX 76011
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Ranked #35 of 60 hotels in Arlington
A recent review
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96 people have reviewed this hotel

Traveler rating
    23
    35
    20
    9
    9
See reviews for
36
12
5
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Sugar Land, Texas
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We had a very large party and stayed 2 nights. Not very impressed with the staff. They were very nice but no "WOW" factor. The beds had a big lump in the middle of it. (about 6-7 people said this). Beds were very small and cheap mattress. The breakfast area was nice and when we ran out of bananas, the... More

Was this review helpful? Yes
Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, TX, responded to this review

Thank you for your feedback Rhonda B. I'll will share your comments with the staff to brainstorm how we can address some of your concerns. More

Russellville, Arkansas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 of 5 stars Reviewed February 20, 2014 via mobile

There were red stains (~3" diameter) on my room's carpet that appeared to be blood. The room was not very soundproof; I awoke early to the sound of a small child having a 15-20 minute screaming fit in the hall somewhere whose guardian (I could also hear from time to time) must have decided to let the fit run its... More

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Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, TX, responded to this review

Thank you Gwardlaw for your feedback. I have instructed maintenance to remove the red wine stain from the carpet and to check the drain in the tub. Being in the heart of the Entertainment District we sometimes get some kids that can loud. We are always here to assist in any situation to help our guests out. We hope you... More

San Angelo, Texas
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 20, 2013

Overall, our stay was fantastic. The reservationist and on-site personnel did a great job with the selection of the two connecting rooms, especially with our late arrival time. We were not able to spend much time in the rooms because of the football games, but our time there was very quiet and peaceful. The desk clerk, Dustin, was very accommodating... More

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Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, TX, responded to this review

Dear JamesP3008, Thank you for the positive feedback and mentioning Dustin by name. I always award my staff for great service and they receive a bonus when mentioned. We look forward to your return. Jeff Daugherty General Manager Holiday Inn Express Arlington Six Flags 2451 E. Randol Mill Road Arlington, TX 76011 Phone: 817-640-5454 Fax: 817-385-4505 More

somewhere in texas
Contributor
17 reviews 17 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 20, 2013 via mobile

Nice friendly staff. There for cowboys game. Offer a free shuttle service to & from the game with about a 10 min walk to the stadium. Not bad since traffic is crazy!! Room was big & nice. Got the 2 room king. Had a separate bdrm with king bed, bar area separating the bdrm from living area, which had a... More

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Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, TX, responded to this review

Thank you for your recent feedback. I'm glad to hear you had a great time at the Cowboys game and enjoyed our shuttle. I'll be sure mention your comments to the breakfast attendant and work with her in any area needed. More

San Antonio, Texas
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed December 18, 2013

We grabbed a room here because husband was doing business nearby. Price was low during week so that was ok. I can't imagine anyone wanting to stay here for a cowboy game as if the cowboys aren't depressing enough but thats a whole different review. The hotel is old but it appears that during the week it is home to... More

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Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, TX, responded to this review

Dear 823Raerae: Thank you for your feedback about our hotel. Being in the center of the Entertainment District we welcome many families, local companies alike. We apologize you didn't feel comfortable in the surrounding. I have will make sure to address the issues of the back of the bathroom door to our Executive Housekeeper to get it addressed. We hope... More

seguin
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 17, 2013

This is an excellent hotel to stay. The staff was friendly, hotel was clean, hot breakfast, only thing is they only have one elevator, so if your stay on the side where there isn't an elevator, you have to walk with your luggage across to tge other s ide, or walk through the front door & carry your bagage up... More

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Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, TX, responded to this review

Dear Maria J: Thank you so much for the positive feedback. I will be sure to share is with the staff. Thanks, Jeff Daugherty General Manager Holiday Inn Express Arlington Six Flags 2451 E. Randol Mill Road Arlington, TX 76011 Phone: 817-640-5454 Fax: 817-385-4505 More

Plainview, Texas
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 17, 2013

First time visit to this hotel and was not disappointed. Room and bathroom was clean and spacious. Beds were comfortable. Was a little worried about having a first floor room as we normally like top floor, but the suite we wanted was only on the first floor. We had a king suite with a queen bed in living area instead... More

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Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, TX, responded to this review

Thank you for sharing your experience. We will share this with the entire staff. More

Allen, Texas
1 review
1 of 5 stars Reviewed November 10, 2013 via mobile

Was happy with my experience until my wife found a zip lock bag of animal crackers in our bed left by prior guests. It proves the staff did not clean the rooms. Staff was unconcerned and said there is nothing they could do since I booked using Hotels.com.

Was this review helpful? Yes
Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, TX, responded to this review

Thank you for the feedback and this issue has been addressed with the Department Head to ensure that it does not happen again. We hope that refunding your night stay and speaking to you directly helped ease this situation. Jeff Daugherty General Manager More

Southold, New York
Top Contributor
53 reviews 53 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 4, 2013 via mobile

Here for Cowboys game. Convenient located about 1.5 mile away from Texas Rangers and AT&T Stadium. Rooms are clean, staff friendly and attentive. Breakfast hot and ready each morning. We missed it but during week us a managers reception. Prices vary with events. Overall good stay.

Was this review helpful? Yes
Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, TX, responded to this review

Thank you so much for your kind statements about the staff and the hotel. I will pass this information on to them as well as make sure we continue to deliver great service guests love More

Rancho Mirage, California
Top Contributor
99 reviews 99 reviews
19 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed November 2, 2013

The lobby is nice. The breakfast was in a restaurant that was a sports bar, with nice decor and good food. The hallways are nice. The room ok. I had a king suite. hardly a suite. but there is a sep. sitting area. Nothing special. The sheets are old, The towels thin, Overal nice, but for 200 dollars a night... More

Was this review helpful? Yes
Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, TX, responded to this review

Thank you so much for your kind statements about the staff and the hotel. I will pass this information on to them as well as make sure we continue to deliver great service guests love More

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Additional Information about Holiday Inn Express & Suites Arlington, TX

Also Known As:
Holiday Inn Express & Suites Arlington, Tx Hotel Arlington
Holiday Inn Express & Suites Arlington, Tx Hotel
Holiday Inn Express And Suites Arlington, Tx
Holiday Inn Arlington
Arlington Holiday Inn
Address: 2451 East Randol Mill Road, Arlington, TX 76011
Phone Number:
Location: United States > Texas > Arlington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #35 of 60 hotels in Arlington
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Arlington, TX 2.5*
Official Description (provided by the hotel):
Holiday Inn Express offers the best price and location of any hotel in Arlington TX. Contact us today to stay at our affordable hotel, located near Six Flags, Rangers Ballpark and Cowboys Stadium! ... more   less 
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