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Holiday Inn Express & Suites Arlington

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2451 East Randol Mill Road, Arlington, TX 76011
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Holiday Inn Express & Suites Arlington
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124 Reviews from our TripAdvisor Community

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Traveler rating
    29
    46
    26
    11
    12
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48
16
5
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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    (28)
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    (16)
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Philadelphia, Pennsylvania
Level Contributor
3 reviews
1 of 5 stars Reviewed 3 days ago NEW

Do NOT stay at this hotel unless you're in love with third world conditions. I'm packing my bags as we speak because I have found no less than 7 huge cockroach looking bugs in our bath room and little lizard looking things walking in the doors downstairs when exiting or entering the building. The night shift person was clearly not... More 

Was this review helpful? Yes
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed two nights in June while attending a Rangers game. Location is excellent! Hotel needs to be updated. Front staff was friendly. After checking out, we realized we left a charger in our room. The manager found the charger and held it for us. We mailed a prepaid envelope to them so they could return the charger. Great customer service!

Was this review helpful? Yes
Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, responded to this review

Thank you for taking the time to give us your feedback. We happy to see you enjoyed your stay and liked how close we are to the Rangers Ballpark. The friendly staff looks forward to your next visit to the Arlington area. We have great plans for renovation starting real soon! More 

Pipe Creek, Texas
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 18, 2015

I picked this hotel because it was close to Six Flags. Everyone I came into contact with at the front desk was friendly and inviting. Our room was very clean, the beds are super comfortable and the bathroom is a perfect size. They have an excellent breakfast! We'd sleep in and go down to breakfast 15-30 minutes before it was... More 

Was this review helpful? Yes
Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, responded to this review

Thank you for giving us your feedback. We are happy to see that you had a great stay with the exception on the internet service. The hotel did go through some issues after a bad electrical storm, but we are happy to reports everything is back normal. We hope to see you back again. More 

Sterling Heights, Michigan
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 12, 2015

Rebecca, Director of Sales, and her entire staff took such good care of our large group who came in for business. Very attentive. They opened up a meeting room each morning for our group to eat breakfast together. This helped us but also helped their other guests. We would bring our group back to this hotel again. Would recommend. There... More 

Was this review helpful? Yes
Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, responded to this review

We are so happy to see that our staff made your group event a success. We strive on taking care of all are guests and we will always be there to assist the groups in any need. Rebecca is a star at our property and we will share your comments with her and the entire staff. More 

Arlington, Texas
1 review
5 of 5 stars Reviewed May 9, 2015

Everyone is super freindly and makes you feel like your at home, Pam in the resteraunt needs a promotion. She greets you every morning and makes sure you have what you need. They have a courtesy van that will take you anywhere within 3 miles at anytime for whatever reason. Heather the manager has a personality and again she makes... More 

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Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, responded to this review

Thank you so much for your feedback. More 

Raleigh, NC
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed March 3, 2015

This hotel is not modern or fancy, but it was convenient. The best things about the hotel were the great bed and very good shower. The breakfast was the normal HIE breakfast -- lots of options. I didn't have much interaction with them but the staff was nice.

Was this review helpful? Yes
Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, responded to this review

Thank you for the positive feedback. We hope to see you back at our property during your next visit to the Arlington Entertainment District. More 

Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
5 of 5 stars Reviewed March 2, 2015

Our flight was canceled and American Airlines put us up here. Staff bent over backwards to make us comfortable. The room was great. Quiet and roomy. Breakfast was typical but there was plenty of fruits and eggs, etc. And free shuttle to the airport.

Was this review helpful? Yes
Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, responded to this review

We are happy you enjoyed your stay on such short notice. Perhaps we will see you again as your final destination. More 

2 reviews
5 of 5 stars Reviewed February 24, 2015

I wanted to write a review for this hotel since as a Platinum Priority Club member I stay in many hotels all year long. The staff here is one of the best I have ever seen. I came in tonight when there was 8 people who walked in at once and the Desk Clerk checked all of them in literally... More 

Was this review helpful? Yes
Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, responded to this review

It's always to great to see people take time out of their busy day and give positive feedback. I'll be sure to share your comments with the entire staff. More 

Chesterton, Indiana, United States
Level Contributor
95 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed February 7, 2015

Stayed here to enjoy Holiday in the Park at Six Flags. The staff was great, our room was ready and they let us check in early so we wouldn't miss any time at Six Flags as it opened at 2:00pm. The rooms are nicely sized and adequate. The common areas are nice but the TV in the fitness room was... More 

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Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, responded to this review

Thank you for the great feedback. We look forward to your next return to Arlington's Entertainment District. More 

Tyler, Texas
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed January 6, 2015

My work put me in this hotel to attend a seminar in town. I would not have chosen this hotel myself as it does not have the same quality as other Holiday Inn's I've stayed in. The rooms are dated and not as clean as expected. The breakfast however is good and the service I experienced from Dedira at the... More 

Was this review helpful? Yes
Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, responded to this review

We are sorry you had a less than exceptional stay. We hope you will give us another change. We have some great changes to the property coming this year! More 

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