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Holiday Inn Express & Suites Arlington

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2451 East Randol Mill Road, Arlington, TX 76011
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Holiday Inn Express & Suites Arlington
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141 Reviews from our TripAdvisor Community

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Jollyville, Texas, United States
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

I was only staying for one night on a business trip. This was a nice place with a very comfy bed. The A/C was nice and cool. Overall, the room was very relaxing. The train horn at 6:00am was annoying, but not in the control of the hotel.

Helpful?
Thank Jason A
Level Contributor
133 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

What a real joy, and surprise it was to find this out of the way treasure! The front desk can rival the best 5 star facilities, anywhere! Even though they were refurbishing many rooms, the continuity of service, and cleanliness did not suffer. The curbside appeal is totally inviting. Doesn't look like any, Holiday Inn I've ever stayed at. It... More 

Helpful?
Thank johnwesleyharden
Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, responded to this review

Thank you for taking time out of your busy day to give great positive feedback. We are happy to see you enjoyed your stay and I'll be sure to share your comments with the staff. More 

Ankeny, Iowa
Level Contributor
11 reviews
6 hotel reviews
4 of 5 stars Reviewed January 3, 2016

Checked in on Christmas Day. This has been one of the friendliest hotels I have ever stayed in. The building is old and they are in the process of remodeling. Even though it was old they keep it so clean which is such a nice thing to walk in to. They may have changed the eggs since previous reviews, because... More 

Helpful?
Thank Ontheroad2525
Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, responded to this review

Thank you for the positive feedback. I'll be sure to share your comments with the entire staff. More 

India
Level Contributor
117 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed December 21, 2015

We were there for two nights on 18-19th for our sons graduation walk at UTA. There is nothing special about this place other than the location. Rooms were clean and staff was friendly. Two things one need to start the day were not mentionable -1)The breakfast was just horrible and the scrambled eggs were dry and powdery worth the dustbin... More 

Helpful?
Thank Meheryar B
Rachel M, General Manager at Holiday Inn Express & Suites Arlington, responded to this review

Thank you for contacting me regarding your experience during your recent stay. I greatly appreciate you taking the time to bring this matter to my attention and apologize for any inconvenience you may have experienced due to the poor service you received. It is our goal to consistently provide superior service and your comments are very important to us. The... More 

Travelers are raving about these Arlington hotels

Suffern, New York
Level Contributor
60 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed November 11, 2015

Everything was as expected for a Holiday Inn Express. We used the Trolley to the Cowboys game which was very convenient, but a bit expensive. The only complaint was the scrambled eggs at breakfast. Disgusting. Either IHG has changed their supplier or the preparation was wrong, but everyone was throwing them out.

Helpful?
Thank Glen_and_Lisa
Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, responded to this review

Thank you for your feedback. We have forwarded your comments on to the IHG Brand Standard Department as input on any future changes they may make. More 

Dennis, Massachusetts
Level Contributor
148 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed October 24, 2015

Convenient to Stadium, double bed room = $425 total for the night. Our family was there for the Taylor Swift concert, otherwise this hotel would have been far too expensive. $15/head for one way shuttle to the concert. Nothing special about this place except for the location. Everything promised was delivered, good staff, good beds...

Helpful?
1 Thank Henri Pierre S
Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, responded to this review

Thank you for your feedback. We believe you stayed at the Holiday Inn Arlington and not the Holiday Inn Express Arlington Six Flags. More 

Phoenix, AZ
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed October 23, 2015

We had a room on the second floor not far from the lobby, which was convenient. The rooms were average, but clean. The front desk staff were very friendly and helpful. If you won't have a vehicle, be prepared to walk a lot. Don't rely on the hotel's shuttle service. Granted, we were in town during a weekend that the... More 

Helpful?
1 Thank Kimba115
Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, responded to this review

We are happy to report that Arlington is now providing Trolley to AT&T Stadium. Please go to www.arlingtontrolley.com to reserve your seat. More 

Lewiston, Maine
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 21, 2015

I was not treated with the hospitality that this industry deserves. My res was deleted and the entire city was sold out... I scrambled on the day of my arrival while traveling to find 2 rooms in the area where I needed to be... The courtesy of a phone call is what should have happened. Instead I called to inform... More 

Helpful?
1 Thank Doug S
Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, responded to this review

We apologize that your visit to Arlington was less that perfect. When guests reserve a room with an invalid credit card we do provide a courtesy call even within the 24 hour cancellation period. We realize that many guest are in route to the hotel and may not have access to phone service that why we ask to adhere to... More 

Muskogee, Oklahoma
2 reviews
5 of 5 stars Reviewed September 25, 2015

Hopefully this review loads properly. My Birthday was June 26th of 2015. We arrived and checked in that Friday afternoon. We were able to buy our Six Flags tickets there at a discounted price. Super Convenient! When I told Victoria that it was my birthday, I was upgraded to a suite, with a Jacuzzi tub inside. We were provided a... More 

Helpful?
Thank miss_sweettea227
Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, responded to this review

Thank you for taking time to give such great feedback. The agent that provided less than perfect service has since moved on. We hope to see you back in the near future. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 18, 2015 via mobile

When we first checked in, I mentioned we needed a room close to an exterior sore. She said because it's so late they only had two more checkins and they weren't my room type. Then proceeded to flip through 15-20 room reservations in front of me. I said "oh, you said you only had two left?" She said Well, they... More 

Helpful?
1 Thank Russell K
Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, responded to this review

We apologize for your less than perfect stay. We will have are maintenance team check for odor. We always ask our guests to call ahead to arrange for a room when traveling with their pet. I apologize again that we did not have space available to move you closer to an exit door. Thank you again for your feedback More 

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