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Residence Inn Arlington

3.0 of 5 1050 Brookhollow Plaza Drive, Arlington, TX 76006
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Certificate of Excellence 2014
Residence Inn Arlington
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Residence Inn Arlington
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116 reviews from our community

Traveler rating
    62
    29
    16
    3
    6
See reviews for
41
15
8
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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    (116)
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    (38)
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    (36)
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Dallas, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This hotel has recently undergone some management changes and I cannot stress enough how satisfied with our decision to stay here. We recently planned a trip to Dallas to see the Cowboys play. The location was excellent and convenient to ATT Stadium, Six Flags and Convention Centre. What made our stay exceptional was the level of service we received from... More 

Was this review helpful? Yes 1
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed December 16, 2014

We stayed here for 4 days for the Thanksgiving Holiday. We were in town for a Cowboy game. Location was convenient to stadium. Hotel was clean. Front desk was efficient. I had concerns based on other reviews, but our stay was fine. Don't set your expectations higher than a standard Residence Inn & and you won't be disappointed. We had... More 

Was this review helpful? Yes 1
Aurora B, General Manager at Residence Inn Arlington, responded to this review

Dear Sabrina: Thank you for taking the time in giving us your feedback. I truly apologize for the inconvenience you experienced during your stay. I am the new General Manager at this property which will be working diligently with staff to avoid further food shortages. I am looking forward for another opportunity to make your next stay at Residence Inn... More 

Houston
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed October 21, 2014

I recently stayed there for a week on a business trip, and one of my co-workers has been there for months. Virtually everything about this place is just a little below expectations for a Residence Inn. Many, many mechanical and equipment problems, not enough table for breakfast, running out of food early at the evening socials, room keys not working... More 

Was this review helpful? Yes 4
Michael M, Manager at Residence Inn Arlington, responded to this review

Dear WRS437, Thank you for taking the time to provide feedback regarding your recent experience. We truly value the comments that we receive from our guests and use them in our ongoing efforts to improve. The hotel has recently gone through some changes to improve the overall experience for our guests. We hope that we will have the opportunity to... More 

Monroe, Louisiana
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 15, 2014

Amenities and comfortable, relaxing rooms, lots of things to do and see nearby with a trolley that gets you to the ballgames! Cindy the manager, DJ the maintenance man, and the entire hotel staff were not only trustworthy and but I felt very safe and secure here! Relocation is hard when you are by yourself, and all of the guests... More 

Was this review helpful? Yes 8
Michael M, Manager at Residence Inn Arlington, responded to this review

Dear Jennifer M, Thank you for taking the time to write about your experience at Residence Inn by Marriott Arlington. I am delighted to hear that you and your family enjoyed your stay. We hope that we will have the pleasure of welcoming you back again soon! Kindest regards, Wendy Blaas More 

Tyler, Texas
Reviewer
3 reviews 3 reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed August 18, 2014

Our entire stay was perfect. Friendly staff & very clean rooms. Complimentary breakfast was wonderful & the staff were constantly bringing out fresh food. The courtyard area was great for our family and the kids had fun playing basketball and swimming. Very family friendly & best of all the room was spacious enough we weren't all on top of each... More 

Was this review helpful? Yes 21
Michael M, General Manager at Residence Inn Arlington, responded to this review

Dear Valued Guest, Thank you for staying and taking the time to review our hotel. I’m glad you enjoyed the suite and our breakfast. I’m glad the staffs meet your expectation. I will share your comments with management and our associates. Thanks again for all your comments and we are really like for you to try us in the future... More 

Jacksonville,Tx
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed August 17, 2014

My family and I stayed at Resident Inn on August 16, 2014. The hotel it self is very clean, the breakfast was wonderful. The hotel is pet friendly and the only way you can tell that it is if you actually see a pet or occasionally hear one barking , there was no odor or any evidence that a pet... More 

Was this review helpful? Yes 18
Michael M, General Manager at Residence Inn Arlington, responded to this review

Dear Valued Guest, Thank you for staying and taking the time to review our hotel. I glad you found the room to be clean and enjoyed the breakfast. We are in the process of having our outdoor area redone. Thanks again for all your comments and we are really like for you to try us in the future and would... More 

Calera, AL
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed August 10, 2014

I had an awful experience with Residence Inn a few years ago and vowed never to stay in one again. In fact, when it was one of only options in area we wanted to be in we went by the night before to check out the rooms and they were updated, tastefully decorated and clean. The queen bed in studio... More 

Was this review helpful? Yes 14
Michael M, General Manager at Residence Inn Arlington, responded to this review

Dear Valued Guest, Thank you for staying and taking the time to review our hotel. I’m glad you enjoyed the suite and our breakfast. I will share your comments with management and our associates. Thanks again for all your comments and we are really like for you to try us in the future and would really looking forward to being... More 

1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed July 7, 2014

Maybe they only post the good reviews. It is the second night of a 23 day stay here. I have listened to a dog bark for well over 4 hours now in the room across the hall. I asked the front desk 3 times if they could please look into it. I might as well of been talking to myself.... More 

Was this review helpful? Yes 9
Michael M, General Manager at Residence Inn Arlington, responded to this review

Dear Valued Guest, Thank you for staying and taking the time to review our hotel. I will make sure to forward your comments to each department manager in the hotel so we can take action to resolve the issues you mentioned. Michael Manners General Manager More 

Top Contributor
53 reviews 53 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed May 24, 2014

This hotel was convienently located, it was very quick acess to the main highways. The room itself could have used some updating/cleaning. The bed was also uncomfortable and needs to be replaced with a new mattress. The free breakfast was nice.

Was this review helpful? Yes 10
Michael M, General Manager at Residence Inn Arlington, responded to this review

Dear Valued Guest, Thank you so much for your feedback. Residence Inn Arlington is located in a great area. We are in the big heart of the entertainment area. We have Rangers Ball Park, AT&T Stadium, Hurricane Harbors, and Six Flags. We are located close to several interstate, but not to close where you hear the traffic. I’m sorry to... More 

Inola, Oklahoma
Contributor
12 reviews 12 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 20, 2014

The works were very friendly and the location was perfect but the room itself was sub par. All in all it was a pretty good experience. The only reason I would not come back would be because the beds were very uncomfortable. They did have a really good breakfast though

Was this review helpful? Yes 9
Michael M, General Manager at Residence Inn Arlington, responded to this review

Dear Valued Guest, Thank you so much for your feedback. I’m glad to hear that the staff was friendly. Residence Inn Arlington is located in a great area. We are in the big heart of the entertainment area. Six Flags, Hurricane Harbor, Global Park (known as Rangers Ball Park) and AT&T Stadium. Sorry to hear that you found our new... More 

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Additional Information about Residence Inn Arlington

Address: 1050 Brookhollow Plaza Drive, Arlington, TX 76006
Location: United States > Texas > Arlington
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Arlington 3*
Number of rooms: 114
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Also Known As:
Residence Inn Arlington Hotel Arlington
Arlington Residence Inn
Hotel Style:
#11 Family Hotel in Arlington

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