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Residence Inn Arlington

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1050 Brookhollow Plaza Drive, Arlington, TX 76006
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1 room 1 guest
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Residence Inn Arlington
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129 Reviews from our TripAdvisor Community

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Traveler rating
    67
    36
    17
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    6
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48
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44
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Saint Louis, Missouri
Level Contributor
90 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Overall good experience. Friendly staff, clean and nice. There is a basketball court there. I commend the hotel to making guests adhere to the policy of no playing before 9AM. One morning it was about 8:15 when some players began shooting. Great location for the ballparks ( Rangers and Cowboys). Skip the free shuttle. This is the last stop, but... More 

Was this review helpful? Yes
Aurora B, Front Office Manager at Residence Inn Arlington, responded to this review

Hello, Thank you for sharing your experience at the Residence Inn Arlington through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire... More 

1 review
4 of 5 stars Reviewed 1 week ago

Great Location, Friendly staff, great hot breakfast, very relaxed atmosphere. 2-Bedroom suite was perfect for the weekend. Very quiet neighborhood, rooms were very clean. I recommend this Hotel to anyone going to the game.

Was this review helpful? Yes
Aurora B, Front Office Manager at Residence Inn Arlington, responded to this review

Hello, Thank you for taking the time to complete the Guest Satisfaction Survey. As a valued customer, your feedback is always appreciated. I'm glad to hear the 2 bedroom suite was perfect for your weekend and that you were also able to enjoy the Cowboys game and State fair. When your travels bring you back to the Arlington, Texas area... More 

North Beach, Maryland
Level Contributor
32 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Staying here on a business trip for 3 weeks. GREAT location. Close to many major roads and both ballparks AND Six Flags. Rooms clean, quite spacious and well-appointed. Staff very attentive and they even have a social "Mix" every Monday - Wednesday ] where the guests get to sample complimentary food/drinks and [maybe] even get to know each other a... More 

Was this review helpful? Yes
Aurora B, General Manager at Residence Inn Arlington, responded to this review

Dear Guest, We are excited to hear you had a wonderful stay with us at the Residence Inn - Arlington North. Your kind words regarding the staff will be passed on during our next morning meeting to ensure they know the great job they are doing. We hope to be able to accommodate your travel needs the next time you... More 

Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 26, 2015

Great room and customer service. I just wish my stay could have been a little longer. I recommend this to anyone who likes space to move around. The pool was small but we didn't stay for the pool. They had a great breakfast but did run out too soon, that shows it was great.

Was this review helpful? Yes
Aurora B, Front Office Manager at Residence Inn Arlington, responded to this review

Hello Brandi, Thank you for taking the time to complete the guest satisfaction survey. As a valued customer, your feedback is appreciated. I'm delighted to hear you enjoyed your recent stay at Residence Inn Arlington. It is our passion to provide a memorable experience. When your travels bring you back to the Arlington, Texas area we'd love to have another... More 

Broken Arrow, Oklahoma, United States
Level Contributor
71 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed July 18, 2015

Stayed here during our six flags trip. Hotel is very nice and clean. Customer service is wonderful as well as breakfast. It was Close to many restaurants and stores to go shopping. The pool was open and clean. Will definitely stay here again.

Was this review helpful? Yes
Aurora B, Front Office Manager at Residence Inn Arlington, responded to this review

Hello Maria, Thank you for taking the time to complete the guest satisfaction survey. As a valued customer, your feedback is appreciated. I will share your comments with the hotel staff to continue to motivate them to provide excellent customer service. I'm delighted to hear you enjoyed all the amenities at the hotel. We'd love another opportunity to accommodate you... More 

Anniston, Alabama
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 13, 2015

Compared to our last Marriott experience, this was a dream. The staff was actually genuinely interested in my well being. The only drawback was that the HVAC was out for the indoor pool - that sort of thing happens...

Was this review helpful? Yes
Aurora B, Front Office Manager at Residence Inn Arlington, responded to this review

Hello, Thank you for taking the time to complete the guest satisfaction survey. As a valued customer, your feedback is appreciated. It is our passion to provide a memorable experience, I'm delighted to hear you enjoyed your stay at Residence Inn Arlington. I will share your feedback with the hotel staff to continue to motivate them to provide excellent customer... More 

Houston, TX
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 4, 2015

I arrived earlier than check-in time and was graciously given a room since one was ready. I reserved a two bedroom/two bathroom suite. There was a queen-sized bed in each suite. The room was clean, but I had to turn the ac down to 67 in order to keep both bedrooms cool at night. As a few other reviews have... More 

Was this review helpful? Yes
Aurora B, Front Office Manager at Residence Inn Arlington, responded to this review

Hello, Thank you for taking the time to complete the guest satisfaction survey, your feedback is always appreciated. I'm delighted to hear you enjoyed your stay at the Residence Inn Arlington. It is our passion to provide a memorable experience during you travels. As we are not a full service hotel, housekeeping leaves about 4:30 - 5:00 p.m. they arrive... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 30, 2015

Stayed here for work for a few days in June. Attentive staff helped me with local attractions to enjoy in my time off. Pointed me in the right direction to catch the trolley for the Rangers game. Nice big room with good amenities. Decent breakfast for this style of hotel.

Was this review helpful? Yes
Aurora B, Front Office Manager at Residence Inn Arlington, responded to this review

Hello Michael, Thank you for taking the time to complete the guest satisfaction survey. It is our passion to provide a memorable experience while staying at the Residence Inn Arlington. I'm delighted to hear we've met your expectations and you enjoyed your stay. The trolley is a great amenity provided by the City of Arlington, glad you were able to... More 

Conway, Arkansas
Level Contributor
23 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 26, 2015

After looking at the other reviews, I was a little hesitant when coming to this property but it did meet my expectations! Very nice hotel. Seems that they have had a little updating to the property. The room was nice and clean. The actual bathroom is really small but manageable. My only concern there is housekeeping needs to learn more... More 

Was this review helpful? Yes
Aurora B, Front Office Manager at Residence Inn Arlington, responded to this review

Hello Shae, Thank you for taking the time to complete the guest satisfaction survey, your feedback is appreciated. It is our passion to provide a memorable hotel experience while staying at the Residence Inn Arlington. I'm delighted to hear you enjoyed your stay. I do apologize that housekeeping did not meet you cleanliness expectations. Also, engineering cleans the pool daily... More 

Vail, CO
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 8, 2015

I can't say enough good things about this property. I have to admit I had some concerns after reading earlier reviews, but our stay was perfect in every way. The staff was friendly and accommodating, the room was clean and adequately appointed and the location was great. My children loved the pool. Don't expect a luxury hotel and you won't... More 

Was this review helpful? Yes 1
Aurora B, Manager at Residence Inn Arlington, responded to this review

Dear Guest: Thank you for submitting your guest experience for the Residence Inn-Arlington. We are happy to hear that your stay was a great one and that you also enjoyed the ACM awards. We are hoping to see you again in the near future. The Residence Inn-Arlington Staff More 

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