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All 4 Andrews hotels

Holiday Inn Express Hotel & Suites Andrews

2.5 of 5 Hotel   |   1100 South Main, Andrews, TX 79714
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Ranked #1 of 4 Hotels in Andrews
A recent review
4 of 5 stars reviewed 3 days ago
ArizonaMountainTech Pinetop-Lakeside, Arizona
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22 reviews from our community

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    6
    4
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    6
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Pinetop-Lakeside, Arizona
Top Contributor
62 reviews 62 reviews
23 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Nice, newer hotel with standard HIE amenities. The price gouging going on in West Texas is insane. $200 a night currently and frequently sold out. Moderately fast WiFi. Strange open glass-door shower that was fairly messy. Excellent staff, nice looking breakfast. No Jacuzzi. :(

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San Antonio
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We had to travel to Andrews for a family funeral. We stayed in a suite and it was about $150 for 5 people. Free breakfast and Wi-fi. Breakfast was okay. The hot items included sausage, bacon, sausage gravy and omelets with ham. They do have pancakes, yogurts, hard boiled eggs and cereal. Rooms were clean, bed, tub, etc. Would stay... More 

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Brighton, Michigan
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 of 5 stars Reviewed September 27, 2014

Like others say, hotel rooms in an oil boom town are rare and expensive. This one seems like a newer property. My room was nice enough for a HIE. I encountered on MAJOR problem that can't be forgiven. A COLD SHOWER! It didnt seem like the place was full, IDK. Typical fare at breakfast but I rated them 1 mark... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Andrews, responded to this review

Dear Archer01, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you found our rooms nice and apologize for the inconvenience our shower and breakfast... More 

Athens, Georgia
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed September 18, 2014

We had to travel to Andrews for a family funeral and discovered to our surprise that because of the current oil boom rooms were almost $200 a night! Everything was okay though if you don't eat meat your breakfast options are limited - the hot items included sausage, bacon, sausage gravy and omelets with ham. They do have pancakes, yogurts,... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Andrews, responded to this review

Dear Lisa F, Thank you for your review and for staying with us. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. It is regrettable we fell short of your expectations with regards to the breakfast program. We are working hard to ensure that our breakfast service meets our guests expectations and value... More 

Senior Contributor
24 reviews 24 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed August 3, 2014

From the manager, and over 3 front desk workers, they have no clue, customer service is a joke! Elevator is so slow! Ice machine slow, room is smoggy! When take shower water goes all over place because they put only a half glass wall? You can hear other rooms tv from the vents! Breakfast is gross, eggs, sausage, is the... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Andrews, responded to this review

Dear fire860, First of all, thank you very much for your recent stay at our hotel. We are so sorry to hear about your experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your travels bring you... More 

Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 18, 2014

We were in Andrews to visit family and needed a place to stay overnight. Our stay was fine. Average rooms, average service. Clean. Nothing bad to report, nothing excellent to report. There is a gas station next door.

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Andrews, responded to this review

Dear Emily V, Thank you for your comprehensive review. It is always hugely motivating when one takes the time and trouble to acknowledge their good stay. We are sorry your stay was not above average. We have taken note of your valuable comments and will use these to monitor and improve the quality and services we offer for to our... More 

Orange, Texas
1 review
1 of 5 stars Reviewed April 21, 2014 via mobile

Management needs a class on hospitality!!...More Importantly....No tv service,NO Ice,wifi didn't work! ice machine broken, Pool had cover over it & staff very rude & unapologetic... ( except Housekeeping they were nice)

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Andrews, responded to this review

Dear TXnativechick, Thank you for taking the time to review our property. I’m very sorry to hear about your experience on your recent stay. We would like to address your experience further, and have sent you an email with additional details. Thank you again for your comments and for staying with us. Sincerely, Connie D Case Manager IHGCare More 

Sherman, TX
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed March 19, 2014

I have been visiting Andrews for many years as I have family that live there. This is a new-ish hotel in Andrews, which was very much needed. This town is experiencing a boom right now, and the few options for staying overnight seem to book quickly, so book in advance. The room was very nice and clean, and the bed... More 

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Minneapolis, Minnesota
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 19, 2013

The hotel is great because it is comfy and clean. The staff is nice and the breakfast is great. I was in the hotel for travel and the Stripes next door was very nice for those late night work sessions. I haven't had a bad experience here, but the showers were hit or miss on the item.

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HIEAndrewsMgmnt, General Manager at Holiday Inn Express Hotel & Suites Andrews, responded to this review

Hello ChristopherG642, Your review will be shared with the entire hotel staff. They'll be pleased to know that you found your accomodations comfortable and clean! We appreciate the opportunities you have given us to serve you and look forward to seeing you again. Thank you, Elly Salazar General Manager Holiday Inn Express & Suites, Andrews More 

Dallas, Texas, USA
Contributor
12 reviews 12 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 30, 2013

A little oasis in a barren land. Not much to see in this oil land but holiday inn express is a great stopover. The rooms are clean and comfortable. We were lucky to get one with a balcony and it was wonderful sitting outside watching the sunset over the pool. Not any special or different with this hotel, except for... More 

Was this review helpful? Yes
HIEAndrewsMgmnt, General Manager at Holiday Inn Express Hotel & Suites Andrews, responded to this review

Dear Marcia C., Thank you for your kind words. We take pride in providing each of our guests with excellent service, comfort and quality. We appreciate you taking the time to recognize our efforts and we hope to serve you again the next time you are in the Andrews area. Sincerely, Elly Salazar General Manager Holiday Inn Express & Suites,... More 

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Additional Information about Holiday Inn Express Hotel & Suites Andrews

Address: 1100 South Main, Andrews, TX 79714
Phone Number:
Location: United States > Texas > Andrews
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Andrews 2.5*
Number of rooms: 67
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