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Red Roof Inn Amarillo West

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6800 I-40 West, Amarillo, TX 79106 (Formerly Quality Inn & Suites)
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Red Roof Inn Amarillo West
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142 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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    (37)
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There are newer reviews for Red Roof Inn Amarillo West
See the most recent reviews
Grandview, Texas
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Our first stop on our way to Arizona and Utah. Had reservations and prices were very reasonable. Didn't arrive until after midnight, but check in was easy. A few people ahead of us, but the line moved quickly. Had a second floor room, so had to lug our stuff up stairs. There was an elevator, but didn't want to look... More 

Was this review helpful? Yes
Sonny B, General Manager at Red Roof Inn Amarillo West, responded to this review

Dear Gypsysoul58, We appreciate your time taken to review our property and staff. It delightful to hear that you enjoyed your stay. I do hope you will have a return stay on your way back home. Please be safe and hope you have a wonderful travel. Sincerely, Sonny B. GM More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 25, 2015

My family and I arrived at another hotel that we had booked online at 11pm only to find they had oversold and we didn't have a room. We then started searching for a plan b with very few hotels having availability. We called the Red Roof Inn and Ravi was very pleasant and got us checked in quickly. I had... More 

Was this review helpful? Yes
Sonny B, General Manager at Red Roof Inn Amarillo West, responded to this review

Dear fjsmdjfjakz, We appreciate your review regarding your stay with us. We hope to better serve you in the future with a cooler room at arrival. Our staff is glad that your stay with us was a pleasant one and look forward to serving you again in the future! Sincerely, Sonny B GM More 

Atlanta, Georgia
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 15, 2015

Terrific shower, adequate bed, decent cable, basic continenral breakfast with excellent DouweEgbert coffee (surprise!). Rundown furnishings, huge gap under outside entrance door--oh, yeah. Roaches in bathroom.

Was this review helpful? Yes
Sonny B, General Manager at Red Roof Inn Amarillo West, responded to this review

Dear mimi7plus1, It's regrettable that your stay with us was not up to standards. I want to apologize that our amenities did not suit your preferences. I will be contacting you personally to gain further information about this matter. Also I would like to inform you that there is no signs of "roaches" on our property. Terminix services our property... More 

Travelers are raving about these Amarillo hotels

Angelholm, Sweden
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 12, 2015

Ok, this was a cheap place and breakfast was included, but that's it... Our room was supposed to be a non- smoking room but there was a smell of smoke. Maybe noone smoked there the last week, but probably for many years before. Awful. As it's very close to the road you hear traffic all the time. When checking in... More 

Was this review helpful? Yes
Sonny B, General Manager at Red Roof Inn Amarillo West, responded to this review

Dear Sara72b, Thank you for your review regarding your recent stay at our hotel. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further... More 

Glendale, Arizona
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed July 8, 2015

The bathrooms were filthy and the microwave and refrigerator had a good coat of dust. It looked like they only changed the sheets when they clean the rooms here. Would never stay here again. Not only a filthy hotel, but they charged me $30 more than regular rates because it was the 3rd of July.

Was this review helpful? Yes
Sonny B, General Manager at Red Roof Inn Amarillo West, responded to this review

Dear NOD752, I appreciate you taking the time to post a review of us. I want to apologize for your stay with us and not meeting our expectations and yours. The housekeeping staff has been re-evaluated and changes have been made. I also want to advise that our staff is currently undergoing retraining to ensure that this case does not... More 

Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 29, 2015

Best hotel we've stayed in while traveling on a 6 week road trip! Highly recommend. Staff was exceptional very accommodating and friendly. The lobby was very nice, location in relation to the interstate was perfect.. Rooms were clean and very comfortable. Wonderful place to stay!!!

Was this review helpful? Yes 1
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed June 24, 2015 via mobile

We showed up to this hotel after leaving the Fifth Season at 2am. That place was horrible and disgusting! The Red Roof Inn was our saving grace and the room was clean, cool, and very friendly staff!! I would stay there every chance I got!!!

Was this review helpful? Yes 2
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 13, 2015

Clean, Comfortable and great price! Glad I found this place while traveling from Durango, CO to Houston, TX. Staff was super nice and helpful! If you are a smoker, this is the place. Smoking rooms available on the first floor. Oh and they are pet friendly, no extra charge for small dogs! Will keep this place on my list for... More 

Was this review helpful? Yes 1
Sonny B, General Manager at Red Roof Inn Amarillo West, responded to this review

Thank you very much Joy O for your kind review and comments about us! We certainly appreciate it! I'm really glad to hear you enjoyed your stay with us! I would also like to thank you for your kind words about our staff. We are glad that your stay with us was a pleasant one and look forward to serving... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 1, 2015 via mobile

the help at the front desk was very helpful and got us set up with no problem and were able to accommodate the Uhual I was pulling. The room was very clean and maintenanced I definately would recommend this hotel for anyone passing through Amarillo

Was this review helpful? Yes 2
Sonny B, General Manager at Red Roof Inn Amarillo West, responded to this review

Hello Ray R, Thank you for taking the time to submit a review on TripAdvisor! We definitely appreciate the kind comments about our property and staff. I do hope you will visit us again in future travel plans. Once again thank you for your response and I will let our staff know about the great work they are doing. Sincerely,... More 

Level Contributor
4 reviews
3 hotel reviews
2 of 5 stars Reviewed May 30, 2015

Driving up to the hotel, the marquee said in big bold letters Free WiFi. Get to the front desk to check in and was told the rainy weather was affecting their WiFi. Translation, no free Internet. Got to the room and it was huge. Open the door and you could see a large open space at least 20 feet by... More 

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