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La Quinta Inn Amarillo West Medical Center

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2108 South Coulter Street, Amarillo, TX 79106-2514
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1 room 1 adult
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La Quinta Inn Amarillo West Medical Center
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470 Reviews from our TripAdvisor Community

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Oklahoma City, Oklahoma
Level Contributor
158 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We have been staying here for over 10 years and have watched many changes. I am sad to say few were for the better the room on the clean side...but door stick,bathroon well let's say needs lots of improvement, outside dirty. I will not be surprise if this place is not sold to Motel 6 soon, If we were not... More 

Review collected in partnership with La Quinta

Helpful?
Thank travelers201168
1 review
1 of 5 stars Reviewed 4 days ago NEW via mobile

The room was very nice, the whole experience was horrible. In the room next to us were a bunch of drunks that never quieted down even with calls to the office. When I complained in the morning at check out the front desk clerk treated the complaint with total disregard. His response was " Oh well, sorry about that" and... More 

Helpful?
Thank Mario V
LQCustomerCare, Guest Relations Manager at La Quinta Inn Amarillo West Medical Center, responded to this review

Mario, I am sorry that we did not do a better job in containing the noise. This is definitely not the kind of experience we want our guests to have. I'm so sorry about the issues you encountered. I will make sure your comments are forwarded to the general manager and staff, so we can use them for further training... More 

Travelers are raving about these Amarillo hotels

Kalamazoo, MI, United States
1 review
2 of 5 stars Reviewed 4 days ago NEW

Worst LaQuinta we have ever stayed at. Outside entry to rooms. Elevator inconvenient and in terrible condition. Balconies dangerous and inconvenient from parking area to the rooms. Lobby was dirty and the eating area appeared to need a good cleaning. This is the first time I have ever sent in a review but I did it because this motel was... More 

Review collected in partnership with La Quinta

Helpful?
Thank James H
Albuquerque, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We enjoyed this hotel. Close to almost everything we wanted to do. We had the suite which was very nice and clean. Enjoyed the extra space for my daughter to play. The breakfast was great, staff was very friendly.

Review collected in partnership with La Quinta

Helpful?
Thank Christa R
Blanding, United States
1 review
1 of 5 stars Reviewed 4 weeks ago

Our rooms were filthy. We were looking for a family friendly hotel. This was NOT it!! Our children were scared and did not feel safe. I have never had a bad experience at a LaQuinta, but this one has definitely soured my view on the hotel chain.

Review collected in partnership with La Quinta

Helpful?
Thank Kaylea B
LQCustomerCare, Guest Relations Manager at La Quinta Inn Amarillo West Medical Center, responded to this review

Kaylea, I am truly sorry that you had a bad experience while staying with us. Providing a clean, comfortable and not to mention safe experience to our guests is very important to us. I would like to speak to you directly about this. Please email me at LQCustomerCare@LQReviews.com at your earliest convenience. I hope to hear from you soon, and... More 

Pueblo, Colorado
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Decent place to stay for the cost. Pet policy and reasonable prices makes it our choice over the competition. We have stayed at both La Quintas in Amarillo and like this one a little better. Cost is a little less and just as convenient on our route. Breakfast is average for LQ's.

Review collected in partnership with La Quinta

Helpful?
Thank TourBiker
Alabama
1 review
2 of 5 stars Reviewed 4 weeks ago via mobile

If all you care about is a decent price then this hotel is for you... the bathroom were absolutely terrible. Like the shower head didn't even work. The chain lock on the door was broken and the sink was dirty. The only positive was the price, the staff was friendly, and there's no pets fee

Helpful?
Thank klew363
LQCustomerCare, Guest Relations Manager at La Quinta Inn Amarillo West Medical Center, responded to this review

I am truly sorry to hear that you experienced so many issues during your stay with us. This is definitely not something we want our guests to go through. I will share your comments with our housekeeping and maintenance teams to make sure we get this sorted out. I hope you will give us another chance. Sincerely, La Quinta Customer... More 

Blanding, Utah
Level Contributor
3 reviews
1 of 5 stars Reviewed 4 weeks ago

We have generally had good experiences at LaQuinta Inns. This was not one of those experiences. The rooms hadn't been vacuumed, the shower was filthy, the towels stunk, and the list could go on. Breakfast was okay. The front desk personnel was very helpful, and eager to help try to make amends, but unfortunately, the room status was just too... More 

Helpful?
Thank jgroverislaso
LQCustomerCare, Guest Relations Manager at La Quinta Inn Amarillo West Medical Center, responded to this review

I'm sorry you were disappointed with your stay. I have shared your comments with the general manager, and we are working on resolving the problem. We appreciate your feedback as it helps us to improve. Sincerely, La Quinta Customer Care Team More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Although in general I have had a good experiences with La Quinta, my last visit was not precisely pleasant. My daughter and I got to La Quinta Inn Amarillo West Medical Center branch in Amarillo, TX at 10:30 pm, after 15 hours of driving from California. Of course we were very tired. After receiving the key at the reception, we... More 

Helpful?
1 Thank Raul R
LQCustomerCare, Guest Relations Manager at La Quinta Inn Amarillo West Medical Center, responded to this review

Raul, I am so sorry that you had a poor experience with us. I would like to speak directly with you about the issue. Would you mind emailing me at kevin.jones@LQReviews.com? I'm looking forward to hearing from you soon. Sincerely, La Quinta Customer Care Team More 

West Lafayette, Indiana
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed January 5, 2016

Dog kibble on the carpeting. NO SOAP at all. We are avid LaQuinta fans and I made this reservation for my husband as he was on the road and about an hour from Amarillo. he was so tired, he just stayed anyway...but his description to me this morning was horrendous. Pass this one by!

Helpful?
Thank sleehan
LQCustomerCare, Guest Relations Manager at La Quinta Inn Amarillo West Medical Center, responded to this review

I am so sorry you were disappointed with your room. Providing a clean and comfortable room for our guests is important to us. We are currently working with the housekeeping staff to ensure that the issue gets resolved. Sincerely, La Quinta Customer Care Team More 

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