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Amarillo Inn & Suites

1911 I-40 East at Ross/Osage Street, Amarillo, TX 79102 (Formerly Clarion Hotel Amarillo)
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1 room 1 adult
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Amarillo Inn & Suites
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97 Reviews from our TripAdvisor Community

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Lathrop, California
1 review
5 of 5 stars Reviewed 6 days ago NEW

I had 2 queen beds, didn't sag in middle, so a plus, breakfast was great, had eggs,hash browns, pancakes, sausages,orange juice..very polite/helpful staff,It has indoor pool(i didn't use), also was pet friendly.The price was good,. I will stay there again when I'm in Amarillo. It also is easy to get to right off freeway

Helpful?
Thank Gary G
Lindsay Y, Director of Sales at Amarillo Inn & Suites, responded to this review

I would like to thank you for choosing the Amarillo Inn & Suites. I also appreciate you taking the time to give us such a great review. If you are ever passing through Amarillo again I hope that you will be staying with us! More 

Sault Ste. Marie, Canada
Level Contributor
46 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Just spent one night here on the way to Tucson. Our second floor room was large with a comfortable king bed. There is a patio door going out to a small balcony which overlooks the pool area, a set of three pool tables and seating area. We could hear people down in the activity area past 10 p.m. but things... More 

Helpful?
Thank 56adventuregirl
Lindsay Y, Director of Sales at Amarillo Inn & Suites, responded to this review

Thank you for choosing the Amarillo Inn & Suites as well as taking your time to give us a review. I do apologize that your room did not have a fridge and a microwave. We do however have slandered rooms as well as deluxe rooms that do provide all of those amenities. Next time you are in Amarillo please call... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

Affordable, clean, good location. Building could use some updates, but for the rate, I'll take it as is! A couple minor things for reviews sake. -Heater/a.c. unit. Even on a low setting, the unit blows with tornadic-like wind speeds. It has a colored dial, and even when I put it midline between warm/cool, I still get really hot air. It... More 

Helpful?
Thank Cassandra W
Lindsay Y, Director of Sales at Amarillo Inn & Suites, responded to this review

Cassandra, We appreciate your feedback. We are glad you stayed with us and hope to see you next time around. Thank You More 

Leavenworth
Level Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed January 1, 2016 via mobile

We arrived without reservation at about 1am on January 1st (happy new year). The over night reception was very nice, friendly, and seemed happy to have us and our large dog stay. The room itself was $60 on a New Years Eve Thursday. There is a $25 pet fee (regardless of breed, size, etc). I always worry about what I'm... More 

Helpful?
Thank Jackie R
Lindsay Y, Director of Sales at Amarillo Inn & Suites, responded to this review

Thanks so much for your review and we appreciate your positive feedback. We appreciate you and hope that you will be a returning guest. Happy New Year!! More 

Bushnell, Florida
1 review
4 of 5 stars Reviewed December 28, 2015 via mobile

We had a blast at the Amarillo Inn and Suites:)) the staff really made our stay the best it could've been considering our condition. We got caught in a blizzard while passing through to California and they aloud us to check in 2 hours early and accommodated us to the tee! I would definitely recommend this hotel and would stay... More 

Helpful?
Thank Sambam01
Lindsay Y, Director of Sales at Amarillo Inn & Suites, responded to this review

We are so glad that you enjoyed your stay here. Thanks so much for the positive feedback. Please come back and see us. Happy New Year!!!! More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 28, 2015 via mobile

We weren't allowed to drive highway and all hotels were booked but this one. Im use to staying at really nice hotels. This one was great, maybe old byt rooms are clean and employees are nice. Would stay here again if we pass thru Amarillo.

Helpful?
Thank Sandra F
Lindsay Y, Director of Sales at Amarillo Inn & Suites, responded to this review

Well I appreciate your great review and I must say I am sure glad you were snowed in at our property! We hope to have you stay again. More 

Boulder, Colorado
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 1, 2015

While not the best hotel I've ever stayed at, we were pleased to find that the room was clean, the staff was friendly, and the breakfast was better than most hotels offer for free. There was a sliding glass door from the room to the back of the hotel, which was nice since we had a dog with us. The... More 

Helpful?
1 Thank Jennifer R
Lindsay Y, Director of Sales at Amarillo Inn & Suites, responded to this review

I would like to thank you for staying at the Amarillo Inn & Suites. I appreciate your review and I hope to have you as a returning customer. More 

Castle Rock, Colorado
Level Contributor
2 reviews
1 of 5 stars Reviewed November 28, 2015 via mobile

I would give 0 stars if this was an option. First night (room 131), we checked in close to midnight on 11/20. Once in the room, we realized the sliding door to the parking lot had a huge gape in the door. Safety issue as well we froze all night. We would have asked to move rooms, but we just... More 

Helpful?
Thank jmoongardner
Lindsay Y, Director of Sales at Amarillo Inn & Suites, responded to this review

I am terribly sorry to hear that you had a bad experience at our property not only once but twice. I can assure you that all proper measures have been addressed with our employees and I have looked over all of your billing. I can assure you that you have not been charged twice for room 131 and 252. I... More 

Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 24, 2015 via mobile

Stayed at this hotel for 4 nights during a business trip. Had to deal with roaches in my room. After complaining at the front desk the only thing I was told was that the recent rains in the area were bringing them inside and that they will take a look into it. I've tried contacting the owner of the hotel... More 

Helpful?
1 Thank Jarron S
Lindsay Y, Director of Sales at Amarillo Inn & Suites, responded to this review

I am sorry to hear about your experience at our property. I can assure you that we never want a guest to leave unhappy. We take pride in each guest that stay's with us. I appreciate your review and letting me know how your stay was. I will be making sure that situations like this do not happen if you... More 

Austin, Minnesota
Level Contributor
3 reviews
5 of 5 stars Reviewed October 2, 2015 via mobile

We stayed in a pet friendly room. The check in was fast and easy. The lady friendly and helpful. The lobby was clean and well kept. The room was very nice and clean. It did not smell like a dog room as some pet friendly rooms do. The breakfast was good. The only set back was that you can't bring... More 

Helpful?
Thank Cindy_f_34
Lindsay Y, Director of Sales at Amarillo Inn & Suites, responded to this review

I would like to thank you for the kind review, we appreciate your kind words. I am happy that you enjoyed your stay with us. We hope to have you stay again if you are ever passing through Amarillo. More 

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