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Wyndham Garden Amarillo

3.0 of 5
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3100 I-40 W, Amarillo, TX 79102 (Formerly Magnuson Grand Hotel Amarillo)
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Wyndham Garden Amarillo
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Ranked #44 of 69 Hotels in Amarillo
A recent review
4 of 5 stars Reviewed July 26, 2011
Jdk426
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341 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Wyndham Garden Amarillo
See the most recent reviews
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 26, 2011

It is a bit dated but a great place to stay. Excellent housekeeping friendly front desk good location. Give it a shot next time in Amarillo

Was this review helpful? Yes
HotelGM_TX, General Manager at Wyndham Garden Amarillo, responded to this review

Dear Guest Thank you for your review of the Ambassador Hotel during your visit to Amarillo. Your kind comments have been shared with the team. We look forward to seeing you again. Kindest Regards, General Manager Ambassador Hotel More 

California
Top Contributor
55 reviews 55 reviews
41 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 24, 2011

This is an older hotel that was most likely built in the 1980s as noted by the atrium. However, something about it was fun. The rooms are very spacious and clean. The furniture is mismatched which is a little odd, but it works. The hotel staff took care of our needs in a friendly and efficient manner. This hotel has... More 

Was this review helpful? Yes
HotelGM_TX, General Manager at Wyndham Garden Amarillo, responded to this review

Dear Guest We appreciate your feedback, thank you for providing the tripadvisor readers a review of the Ambassador Hotel in Amarillo. I am very pleased that you experienced the excellent customer service that our team prides themselves on providing. We look forward to seeing you again. Kindest Regards, General Manager Ambassador Hotel More 

Scottsdale
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 14, 2011

This spot right off the highway is an old-fashioned hotel which will take you back to the late '80's. The lobby is very lovely and the free breakfast is very generous. The 2 queen room was clean, but very dark, dated and humid. The pool looked clean, but was not private at all as it was part of the lobby-atrium.... More 

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HotelGM_TX, General Manager at Wyndham Garden Amarillo, responded to this review

Dear Guest Thank you for your review of the Ambassador Amarillo Hotel. We enjoy hearing from out guests and appreciate their input. We look forward to seeing you again. Kindest Regards, General Manager Ambassador Hotel More 

Norman, Oklahoma
Contributor
17 reviews 17 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 12, 2011

We stayed here on our way to the Grand Canyon. The staff was wonderful and very accommodating. The room, while looking a little dated was clean and comfortable. Breakfast in the morning was better than what we had expected.

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HotelGM_TX, General Manager at Wyndham Garden Amarillo, responded to this review

Dear Guest Thank you for providing your feedback of the Ambassador Hotel in Amarillo, Texas. We do appreciate it and always enjoy hearing from our guests. The team at the Ambassador Hotel hope you enjoyed your vacation and your ultimate visit to the Grand Canyon. Kindest Regards Phyllis Payne, General Manager Ambassador Hotel Amarillo, Tx More 

New Orleans, Louisiana
Contributor
20 reviews 20 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 9, 2011

Booked this one priceline for $80, came to $100 w/fees. Included free hot breakfast which was nothing to write home about - the scrambled eggs were likely powdered. The desk clerks were great and very friendly! The room was clean. The property appears to have been updated a few years ago, however, the bathtub was probably original (not bad though,... More 

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HotelGM_TX, General Manager at Wyndham Garden Amarillo, responded to this review

Dear Guest: Thank you for your review, we do appreciate hearing from our guests. We look forward to seeing you back again. Kindest Regards General Manager More 

Washington DC, District of Columbia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 3, 2011

Arrived at 11pm, told that we had been "upgraded" to the VIP level (apparently called, "Cattle Baron"). We were told that we could have free breakfast in the VIP lounge on the 10th floor in the morning. The room was decorated nicely enough, although very outdated in style. The bed was not very comfortable. That said, for the price we... More 

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HotelGM_TX, General Manager at Wyndham Garden Amarillo, responded to this review

Dear Guest Thank you for your feedback, your comments have been shared with the appropriate departments. Kindest Regards General Manager More 

Senior Contributor
24 reviews 24 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed July 2, 2011

Friendly front desk staff, great, spacious rooms. Very minor things could have been stepped up, but this was a great hotel, clean, free hot breakfast, and comfortable beds. Loved how large the room was and FREE Internet with a great signal. Very pleased overall!

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HotelGM_TX, General Manager at Wyndham Garden Amarillo, responded to this review

Dear Guest Thank you for taking time to complete a review on Tripadvisor. We do appreciate it and are glad you enjoyed your stay at The Ambassador Hotel in Amarillo, TX. Kindest Regards Phyllis Payne General Manager Ambassador Hotel More 

Mesa, Arizona
Top Contributor
101 reviews 101 reviews
65 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed June 28, 2011

Stayed here for five nights without a problem. The staff is very attentive to their guests. The room was very large, clean and well-appointed.

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HotelGM_TX, General Manager at Wyndham Garden Amarillo, responded to this review

Dear Guest Thank you for posting a review for the Ambassador Hotel in Amarillo, TX. We appreciate our guests and I'm glad that it showed. We look forward to seeing you again. Kindest Regards General Manager Ambassador Amarillo Hotel More 

Midwest
Senior Contributor
37 reviews 37 reviews
36 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed June 28, 2011

The rooms are in need of upgrades...but the staff...who are working round the clock to make everyone comfy more than compensated for the dated room. Great wireless connection...decent channel choices...and the free breakfast was the best I have encountered in awhile...a TGIF shares the grounds for those who enjoy that menu...all in all...I loved It!

Was this review helpful? Yes 1
HotelGM_TX, General Manager at Wyndham Garden Amarillo, responded to this review

Dear Guest Thank you for your comments about the Ambassador Hotel in Amarillo, TX and we look forward to seeing you here again. Kindest Regards General Manager Ambassador Amarillo Hotel More 

Sun City, Arizona
2 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed June 24, 2011

This was by far the worst hotel we have ever stayed in. It was filthy, noisy and nothing worked in the bathroom. None of the outlets worked and the tub didn't drain. We didn't get one wink of sleep and when my husband called the next morning to complain he was told that the manager would call him back "shortly."... More 

Was this review helpful? Yes 1
HotelGM_TX, General Manager at Wyndham Garden Amarillo, responded to this review

Dear Guest: We appreciate hearing feedback, whether good or bad, as we can increase our guest level of satisfaction when we know there is an issue. I do wish that you wouldn’t have waited until morning to voice your concerns as we would have made other accommodations available to you. We do have a strict preventative maintenance schedule and I... More 

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