Sorty but for a hotel that boasts " Voted the best breakfast in Amarillo" our experience was anything but. Firstly the rooms are not particularly clean, housekeeping needs a shake up for sure.Then came breakfast melamine plates that have seen better days, I remember them from 45 years ago, they do last. Hot choice was off putting to be kind,... More

I purchased this hotel room sight unseen from Hotwire. The site ranked The Ambassador as a 3.5 star hotel. I think it might have been when it was a large chain hotel and probably still has the same amenities. It needs a little refresh on décor; I felt like I was staying at Grandma's (but it was nice). My eastern-facing... More

Since we checked in... 1) No bellhop (although staff was standing around) 2) First room, wife soon discovered a 1.5 inch long beetle. (flushed) 3) First room, air conditioner sounded like a 747 at take off. I could not possibly sleep with all of that noise. I called maintenance, confirmed it was a problem with the unit. I asked for... More

The rooms were great with a lovely king size bed. Although the hotel has a smoke free policy, I suspect that someone had been smoking in our room as the pillows had a stale tobacco odor. My wife was kept awake by the people upstairs banging around. Must be very thin concrete between floors. We were on the 6th floor... More

The Ambassador is a great hotel that just needs some room decor updates to be even greater. Their rooms remind me of Comfort Inn not a 3 Diamond Hotel! The indoor pool and hot tub are both very nice and bug enough for quite a few people! The beds are very comfortable and quiet. If you can afford to spend... More

My husband and I stayed at the Ambassador this past weekend (4/20-4/22). Overall, the Ambassador is a nice hotel with little frills. Our room was $169/night, which seemed a bit expensive for the accomodations we received. The hotel room itself was pretty standard: a bed, a table and chair, a TV, a bathroom, a dresser and a closet. Nothing over-the-top... More

Used to be a nice Amarillo hotel, but it is definitely showing it's age. I think we must have had the 15 year-old towels from when the hotel was new. Strings of cotton on most of them. Stains on walls, bed bolster, and bed cover. Front desk lady complained about working there. Morning free breakfast was poor too. Overcooked scrambled... More

My husband and I stayed in the Ambassador Hotel in Amarillo on 4/11/12. We have stayed there many times in the past. This time when we arrived the room was warm. We turned on the air conditioner, changed clothes and left for a dinner engagement. When we returned around 9:30 the room was still hot (thermometer showed 78 degrees). We... More

We stayed at the Ambassador Hotel in Amarillo on our way to New Mexico. Like several recent reviewers, we found the hotel to be very over crowded in the common areas and noisy; however it was spring break. Our first room overlooked the pool area, and even at 9:00 at night it was so noisy I knew there was no... More