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All 67 Amarillo hotels

Baymont Inn & Suites

2.5 of 5 Hotel   |   1700 I-40 East, Amarillo, TX 79103 (Formerly Hampton Inn Amarillo)
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Ranked #22 of 67 hotels in Amarillo
A recent review
3 of 5 stars reviewed 2 days ago
Jenwilson1970 Wyoming
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  • Reviews (304)
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304 people have reviewed this hotel

Traveler rating
    73
    92
    81
    40
    18
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107
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49
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Wyoming
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The hotel is okay, the biggest downside for us was the bed was so soft it felt like we were sleeping on a trampoline. It bounced at the slightest touch. We switched rooms for our second night stay and the bed was the same. After our second night here we were eager to get home to our own bed again.... More

Was this review helpful? Yes
Nikki Y, Manager at Baymont Inn & Suites, responded to this review

Thank you for your recent stay at the Baymont Inn & Suites in East Amarillo. We're sorry to hear that our beds weren't the type of comfort you were looking forward to and that you were having difficulties with your keys. We are currently awaiting the arrival of our new locks so that we won't have this issue anymore. We... More

1 review
2 of 5 stars Reviewed 3 days ago NEW via mobile

After a long morning & a delayed flight with my husband,who suffers from Parkinsons, heart disease & rheumatoid arthritis we were looking forward to a nap. The room was NOT what we booked! When I turned back the sheets they were full of dirt possibly from someones shoes and the floor was NOT vaccumed!! We called the office & the... More

Was this review helpful? Yes
Nikki Y, Manager at Baymont Inn & Suites, responded to this review

We are so sorry to hear about the inconveniences you experienced during your stay. We assure you these situations are not normal for our property and we have spoken with our housekeepers and our supervisors about your troubles. These issues have been addressed and they will certainly not happen again. We do hope that the next time you're in Amarillo... More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 of 5 stars Reviewed 1 week ago

Things got a bit confusing coz there are two Baymont Inns in Amarillo off 1-40. We had made the booking through Booking.com & had no idea there were two of the same....but no worries, we were redirected to the correct one. The first plus was Justin, at reception. He was such a friendly guy & very helpful. I also loved... More

Was this review helpful? Yes
Nikki Y, Manager at Baymont Inn & Suites, responded to this review

Penelope, thank you so much for taking the time to give us your feedback. It can get pretty confusing with 2 Baymont properties so close together but we're glad you found the correct one! Justin at the front desk is a wonderful asset to our team! Breakfast is a very important part of the day so we're very happy it... More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I was not familiar with the area and the front desk employee named Justin stayed on the phone while I reached my destination. Once I arrived he was friendly and treated me as if we had known each other for years. This helped ease the tension from a long trip. All of the staff went above and beyond to make... More

Was this review helpful? Yes
Nikki Y, Manager at Baymont Inn & Suites, responded to this review

Thank you for your recent stay with us at the Baymont Inn & Suites Amarillo East, we are so happy to hear that you enjoyed your stay and everything could meet your expectations. We look forward to seeing you again! More

Odessa, Ukraine
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

Terrible front desk service at night.. I was checking in around 8:00 PM and no one was around to help me. It smelled like someone was smoking weed outside too... After waiting 20 minutes I finally got service! Besides that rooms were clean and breakfast was good!!

Was this review helpful? Yes
Nikki Y, Manager at Baymont Inn & Suites, responded to this review

Alfredo, we are terribly sorry to hear about the inconveniences you experienced while trying to check in. We want you to know that we have talked to our staff and a situation like that will not happen again. We are very glad to hear that your room was up to your standards! We hope to see you again next time... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very pleasent stay budget friendly front desk personnel was very friendly and helpdul. Our room was Very clean, comfortable beds had one of the best nights sleep in a hotel. Will stay again when in the Amarillo area

Was this review helpful? Yes 1
Alicia R, General Manager at Baymont Inn & Suites, responded to this review

Thank you Misty, for your recent stay and kind words about the Baymont Inn & Suites in East Amarillo! We're glad to hear that you had a good stay and our staff could be helpful. Clean rooms are one of the most important things for us and we're happy you agree! Hope to see you again. More

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Additional Information about Baymont Inn & Suites

Address: 1700 I-40 East, Amarillo, TX 79103 (Formerly Hampton Inn Amarillo)
Phone Number:
Location: United States > Texas > Amarillo
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn & Suites 2.5*
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Also Known As:
Hampton Inn Amarillo Hotel Amarillo
Amarillo Hampton Inn

24 photos of this hotel

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style
#5 Best Value Hotel in Amarillo
Hotel Class
Official Description (provided by the hotel)
Baymont Inn & Suites Amarillo East as of January 1, 2013. ... more   less 
Number of rooms
116

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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