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Days Inn East Amarillo Texas

2.0 of 5
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1701 I-40 East, Exit 71 Ross-Osage Street, Amarillo, TX 79102
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Days Inn East Amarillo Texas
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Ranked #25 of 69 Hotels in Amarillo
A recent review
3 of 5 stars reviewed 3 weeks ago
Donald S Winnipeg, Canada
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268 reviews from our community

Traveler rating
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    71
    41
    18
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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Sandwich, Illinois
1 review
1 of 5 stars Reviewed 3 days ago NEW

TThe room was smelly and dirty. Slept on top of bedspread -which had cigarette burns in it and supposedly we were in a non smoking room) the bathroom sink has cracks in it and there was brown gray funk along inside of it as well as around the baseboards of bathroom. When I mentioned it to the girl at the... More 

Review collected in partnership with Days Inn

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Hotel M, Guest Relations Manager at Days Inn East Amarillo Texas, responded to this review

Dear Valued Guest- Thank you for your recent stay at Days Inn Amarillo, TX. We appreciate your feedback. Please be assured we will identify this room and work on it. Normally, we check rooms every day for cleanliness and spotlessness prior to placing in market. I am quite surprised by your comments and discuss the issue with appropriate staff. The... More 

Phoenix, Arizona
Top Contributor
51 reviews 51 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I am not a big fan of this hotel. Tucked in between the highway and the railroad tracks, you experience quite some noise. Yes, it is only a hotel for passing through, still I would not recommend it. The area around it seemed to be a little shady and there was lots of police activity. The elevator was quite dirty.... More 

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Hotel M, Guest Relations Manager at Days Inn East Amarillo Texas, responded to this review

Dear Valued Guest- Thank you for your recent stay at the Days Inn Downtown Amarillo, TX. While I appreciate your feedback I am quite surprised to see your feedback regarding how your stay went. Please accept my sincere apologies as we have a lot of repeat guests at this property and their take is quite different. Please know that we... More 

Munford, Tennessee
1 review
4 of 5 stars Reviewed 3 weeks ago

Staff were very pleasant. Rooms were clean and all went well. Only problem was the mattress was worn and needed replaced. Had a serious low spot on each sleeping side. Still would stay there though.

Review collected in partnership with Days Inn

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Hotel M, Guest Relations Manager at Days Inn East Amarillo Texas, responded to this review

Dear Valued Guest- Thank you for your recent stay at Days Inn Downtown Amarillo, TX. We greatly appreciate your feedback regarding your sleep quality. Please know that we have asked our appropriate staff to look into this matter and we are sure we will fix the issue. Thank you again for the kind feedback regarding other aspects of your stay.... More 

Spring, United States
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The bathroom was not clean, the hair dryer did not work, the bedside lamps would not turn on and the TV remote had no batteries. My husband and I each went down to the desk to ask for batteries for the remote before anyone came to put them in the remote.

Review collected in partnership with Days Inn

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Hotel M, Guest Relations Manager at Days Inn East Amarillo Texas, responded to this review

Dear Nadine, Thank you for your stay at Days Inn in Amarillo, TX. I apologize that your stay was less than satisfactory. However, please be assured your feedback has been discussed with our appropriate staff and an action plan has been identified to address your concerns. Please know that we have highly trained professional staff that checks our cleaned rooms... More 

England
Top Contributor
63 reviews 63 reviews
30 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Arrived lateish, after 7pm. really helpfull young lady on reception booked us in very quickly without any problems. The room is spotless and the linen and towel are all in good order contrary to earlier comments. Just one small point is that the sofa in our suite did have a small hole in the fabric where it had been caught.... More 

Was this review helpful? Yes
Hotel M, Guest Relations Manager at Days Inn East Amarillo Texas, responded to this review

Dear Valued Guest- Thank you for your recent stay at Days Inn Amarillo, Texas and providing your feedback. All of your comments were greatly appreciated by the entire staff at Days Inn East Amarillo. Please know that there is change in ownership who is evaluating renovations so by the time you come next time, issues such as your sofa will... More 

North Richland Hills, Texas
1 review
5 of 5 stars Reviewed March 20, 2015

Awesome staff and very helpful. I booked online 30 minutes before arriving and got a great price and check in was super easy. It would be nice if breakfast had a little more option. I loved having eggs. Being hypoglycemic and allergic to MSG it is very important to have options. It would be nice if ingredients were posted for... More 

Review collected in partnership with Days Inn

Was this review helpful? Yes
Hotel M, Guest Relations Manager at Days Inn East Amarillo Texas, responded to this review

Dear Valued Guest- Glad to hear your stay went well with us at Days Inn Downtown Amarillo, TX. Thank you again for the compliments and we look forward to serving you soon. Sincerely, Guest Relations Manager More 

Nixa
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 18, 2015

The bed was kinda too small for two people (double bed), this was the only available bed when I made the reservation. They should extend the breakfast hours until 10 am. We kinda got up late, so we've missed breakfast. But, the place is in great location, and clean.

Review collected in partnership with Days Inn

Was this review helpful? Yes 1
Hotel M, Guest Relations Manager at Days Inn East Amarillo Texas, responded to this review

Dear Valued Guest- Thank you for your recent stay and posting your feedback. We definitely appreciate our guest feedback about their stay....most importantly the kind of yours where all went well except breakfast hours which we are currently reviewing our policy. Thank you again, and hope to see you soon. Sincerely, Guest Relations Manager More 

A TripAdvisor Member
1 of 5 stars Reviewed March 18, 2015

Travelling from south Texas and after 11 hours driving, decided to stop at he Days Inn. Were told that there were no AAA rate rooms available and would have to pay full price ($79.83) which we took because we were too tired to go looking. The room was old, toilet was nearly in the floor, TV was old with no... More 

Review collected in partnership with Days Inn

Was this review helpful? Yes 2
Hotel M, Guest Relations Manager at Days Inn East Amarillo Texas, responded to this review

Dear Valued Guest- Belated thank you for your recent stay at Days Inn Amarillo in Texas. Please accept my sincere apologies for your inconvenience. Please know that your feedback is extremely important to us the hotel just changed ownership. The previous owners did a lousy job and the new owners jumped right away into taking care of things. As you... More 

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