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All 69 Amarillo hotels

Medical Center Inn

2.5 of 5 Hotel   |   1610 S Coulter Street, Amarillo, TX 79106-1771 (Formerly Best Western)
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Medical Center Inn
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Ranked #31 of 69 Hotels in Amarillo
A recent review
5 of 5 stars reviewed 4 weeks ago
Gregory U Phoenix, Arizona
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243 reviews from our community

Traveler rating
    49
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Hereford, Texas
1 review
1 of 5 stars Reviewed 2 days ago NEW

I was accused of stealing a microwave and pillows from this hotel room... which I did not do! (The story even changed from that I stole 4 pillows to just 2 now apparently - based on responses to my credit card billing disputes) I've called many times for about 6 weeks now and no one will return my calls to... More 

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Newcastle, Australia
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Horrible. Starts of with the front desk being very rude when i came in last minute asking for their cheapest room. Decided to stay anyways. After checking in we were then informed that the wifi is down. Travelling from Australia wifi is the only way we can contact our loved ones. After seeing that we might leave front desk then... More 

Was this review helpful? Yes 1
BWMCI_GM, Manager at Medical Center Inn, responded to this review

It is unfortunate that our wifi provider has been making some changes with their product which has caused some issues in our area. I apologize on their behalf. I do sincerely apologize that your stay was less than comfortable and will be looking into those issues. Thank you for your input. Take good care. More 

Phoenix, Arizona
Contributor
19 reviews 19 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I stayed at the Best Western Medical Center Inn two nights ago while traveling cross country and were pleasantly surprised how nice it is for the price. Room was quite large, beautifully decorated and "clean as a pin". Front desk staff were very friendly and accommodating and the hot breakfast that was included was VERY GOOD! Highly... More 

Was this review helpful? Yes 1
BWMCI_GM, Front Office Manager at Medical Center Inn, responded to this review

Thank you so much for taking the time to review. We are all glad you had a pleasant stay with us and look forward to seeing you again soon! Happy Trails More 

Dallas
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed November 3, 2014

The Trip Advisor description says the hotel is newly renovated. I can't see how. The bathroom was dingy and moldy. It smelled like and old school Vegas hotel. You know the perfume smell. I am sensitive to smell this was a real bother to me. I can go on but the bottom line for me is there are a lot... More 

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BWMCI_GM, Front Office Manager at Medical Center Inn, responded to this review

On behalf of our entire team, i apologize that your your smelled musty/perfumey. We greatly appreciate your business and depend on your opinions and feedback to help us in planning our repairs and upgrades. We do hope you will give us a chance to give you the stay you deserve and come back and see us again. Sincerely More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed October 25, 2014

Apparently the person who checked us in did not get us in the system and 2 hotel employees beat on our door after we were asleep and expected us to open the door, which we did not. They finally quit and called the room. This was very unsettling and scarry.

Review collected in partnership with Best Western

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CONIFER
2 reviews
5 of 5 stars Reviewed October 21, 2014

I have been traveling back and forth from Colorado to Texas the last couple years - and I always stay here - trailer parking, good rooms for the price, nice staff and a good restaurant within walking distance. They also accommodate dogs - who has stayed with me a few trips.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWMCI_GM, Manager at Medical Center Inn, responded to this review

Thank you so much for your loyalty. We do enjoy when you come to stay with us and look forward to seeing you again soon. Thanks for your time in letting others know how your stays have been. And as always - take good care and have safe travels. Happy Trails ! More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed October 19, 2014

Great hotel and wonderful service. I would stay here again and would recommend it to others like all Best Western Hotels. You know what you are getting and can't go wrong. Close to restaurants and shopping. Easy to find although we let our GPS do all the work!

Review collected in partnership with Best Western

Was this review helpful? Yes
BWMCI_GM, Manager at Medical Center Inn, responded to this review

We are so glad you found us. :) With all the choices out there, and there are many, we are so glad you chose us. You have safe travels and please, come back and see us again soon. Thanks More 

corona ca, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 18, 2014

although the Inn is not the newest it is very well maintained and for a traveler on I40 very convenient to food and entertainment. Family friendly professional staff that seem to care about you and the quality of your stay. Highly recommend this moderately priced stay

Review collected in partnership with Best Western

Was this review helpful? Yes
BWMCI_GM, Manager at Medical Center Inn, responded to this review

Thank you so much for taking the time to let us know how we are doing. We do so appreciate it. I am glad your stay was good and hope to see you again soon. Happy Trails ! More 

2 reviews
1 of 5 stars Reviewed October 15, 2014

First of all, don't stop in Amarillo. Just...don't. All the hotels are overpriced and if you want something clean you have to empty your wallet to get it. I have paid much less for much better quality roooms all over the country. I will not be sleeping tonight because I will be lying here thinking about how disgusting this place... More 

Was this review helpful? Yes
BWMCI_GM, Manager at Medical Center Inn, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. I will be in touch with the Head Housekeeper with the issues you had. I will say that, we are in a very good neighborhood here. We do not have issues with vehicle break-ins or any vandalism here. Yes, our hotel is an older... More 

Westminster, CA
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 8, 2014

The staff was terrific and well informed. We asked for help in the morning to help us put our "soft pack" on top of the car and secure it. The young man came, was very helpful, and would not accept a tip for his help! We always use Best Western hotels and haven't had a bad experience! It's nice to... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWMCI_GM, Manager at Medical Center Inn, responded to this review

Thank you so much for taking time to review our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and... More 

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Additional Information about Medical Center Inn

Address: 1610 S Coulter Street, Amarillo, TX 79106-1771 (Formerly Best Western)
Phone Number:
Location: United States > Texas > Amarillo
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Medical Center Inn 2.5*
Number of rooms: 107
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TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Hotels.com, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your Medical Center Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Medical Hotel Amarillo
Best Western Amarillo Hotel
Amarillo Best Western
Hotel Style:
#15 Business Hotel in Amarillo

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