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All 66 Amarillo hotels

BEST WESTERN Medical Center Inn

2.5 of 5 Hotel   |   1610 S Coulter Street, Amarillo, TX 79106-1771
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52%
Ranked #28 of 66 hotels in Amarillo
A recent review
5 of 5 stars reviewed yesterday
Joan W Montgomery, United States
  • Reviews (197)
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197 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
Montgomery, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Courteous, helpful staff. Due to medical reasons, I had to have a ground floor room. They put us into the handicap room, which was spacious, GREAT access to our car. Hotel is in the Medical Center, so it makes it easy to get to and from doctor appointments. Big complex next door to take your dogs.

Review collected in partnership with Best Western

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Los Angeles, California
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

I stopped for the night and was able to get a room on the ground floor. I could hear the people directly above me. I don't think they were jumping around; I could just hear their movements. This is a basic property. The room was clean and the bed was quite comfortable. Basic accommodation.

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Utah, United States
1 review
1 of 5 stars Reviewed 1 week ago

The parking lot is small, and severely damaged. There is not enough parking spot if the hotel is full and you will be forced to park on the street. There are only two handicap parking spot that were available for parking when I was there, they were directly in front of the handicap rooms only. There were none in front... More

Review collected in partnership with Best Western

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BWMCI_GM, Manager at BEST WESTERN Medical Center Inn, responded to this review

I am very sorry that you saw the hotel the way you did. We do have plenty of handicap parking in the hotel, however, since we were full, the handicap parking spots were most likely taken when you came in. Our hotel has a total of 103 rooms and we have 127 parking spots. I am sure you also noticed... More

Opelousas, Louisiana
Contributor
16 reviews 16 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked this room from what we saw on TripAdvisor. the room is ok the place looks to be a made over older hotel. the pool was dirty, spoke to one of the staff, was told the pump was not working. I talking to him could tell he did not know any thing about cleaning a pool. there was green... More

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed here on our way to Colorado. We weren't looking for a great place,but this place had good reviews on our triple A book & from our credit union rewards program. This was not what we had read. Rooms stunk, old rooms,& even found a tiny black bug crawling on my daughter while she was resting on the bed!... More

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BWMCI_GM, Manager at BEST WESTERN Medical Center Inn, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. We will use your input to implement improvements to ensure we offer a better experience in the future. We are currently in the process of upgrades. We have done quite alot of work recently to the hotel and will ever be trying to improve... More

Porter ranch, ca
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We were happy to see a girl in the kitchen area cracking real eggs for the free breakfast. During our travels, it was sometimes painfully obvious that the eggs were either liquid or powdered. The rooms were clean, the pool and jacuzzi were indoor and we saw someone cleaning the pool area. This was the only Best Western we saw... More

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Sarver, Pennsylvania, Usa
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

This was a nice place to stay. It was clean and quiet. The bed was very comfortable. We did not use the pool area. However, there seemed to be quite a few people enjoying themselves swimming and the pool area seemed very clean and pleasant. All-in-all, we would definitely stay here again when we travel through Amarillo.

Review collected in partnership with Best Western

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Fresno, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

The room was clean, but the bathroom was a little worn down. The indoor pool looked inviting from a distance, but it was not clean and the water was murky and since the lights weren't no you couldn't really see well. The parking lot had a lot of potholes and seemed patched together. The service was good and the staff... More

Review collected in partnership with Best Western

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Fort worth, tx
1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

We had reservations booked for 2 rooms at this hotel on our way to and from our vacation. The first night gave us dirt sheets and bathrooms, but after traveling all day with young children, I didn't care, I just wanted to sleep. Coming back, we got to the hotel shortly after midnight and were informed that our reservation had... More

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BWMCI_GM, Manager at BEST WESTERN Medical Center Inn, responded to this review

Mrogersgay, thank you so much for taking the time to speak with me today. I can't apologize enough for the behavior of this desk clerk. That is not the norm at our property and he is being strongly dealt with. I know the wound is fresh, but I would ask that you please consider giving us another chance to show... More

Belcamp, Maryland
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Very nice bed and clean room. Very nice staff at reasonable price. Just a little noise from room above, but not excessive. Easy on and off highway location, lots of restaurants and shopping nearby. Pool and jacuzzi great, although tub was not hot,only luke warm. Would stay here again.

Review collected in partnership with Best Western

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Additional Information about BEST WESTERN Medical Center Inn

Address: 1610 S Coulter Street, Amarillo, TX 79106-1771
Phone Number:
Location: United States > Texas > Amarillo
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Medical Center Inn 2.5*
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Also Known As:
Best Western Medical Hotel Amarillo
Best Western Amarillo Hotel
Amarillo Best Western

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Spa Suites Swimming Pool Wheelchair access
Hotel Style
#10 Business Hotel in Amarillo
Hotel Class
Official Description (provided by the hotel)
Newly Renovated with New Management! Upgraded property from top to bottom, come experience the friendliest service in Amarillo! We are conveniently located 1/2 mile North of Interstate 40 and in the Heart of the Harrington Regional Medical District. We offer a full range of amenities from our Indoor pool/hot tub, fitness center, HOT breakfast, free Wi-Fi, and much more! ... more   less 
Number of rooms
107

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