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All 67 Amarillo hotels

BEST WESTERN Medical Center Inn

2.5 of 5 Hotel   |   1610 S Coulter Street, Amarillo, TX 79106-1771
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Ranked #30 of 67 hotels in Amarillo
A recent review
3 of 5 stars reviewed 3 days ago
JOHN K PHOENIX
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223 people have reviewed this hotel

Traveler rating
    44
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    24
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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PHOENIX
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Not close to much else, other than the hospital and various medical practices. In fairness, there are restaurants and shopping a few pedestrian-unfriendly blocks away, but if you want to walk after all day traveling, be prepared for some traffic dodging. This property is on the west side of Amarillo, and is significantly less expensive than the BW on the... More

Review collected in partnership with Best Western

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1 review
1 of 5 stars Reviewed 2 weeks ago

We have stayed here before. It has been three years. We were every disappointed. Flies, bugs, and a spider were killed in the room. Bed felt like it would fall in. Heard everything that went on in the room above us. (Will not share that experience). Never stay here! Plenty of other choices. Wonder if it has new owners?

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BWMCI_GM, Manager at BEST WESTERN Medical Center Inn, responded to this review

Let me apologize for the noisy guests above you as well as the unwanted "guests" in your room. Cleanliness is our top priority and will check with housekeeping about that issue. I do hope you will give us another try to show you that we can and are improving our property for you. Take good care. More

Modesto, California, Usa
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 weeks ago

I had been driving for 7 hours by the time I arrived. Check-in was a breeze. If the shower had had more pressure, I would have given a higher rating. The bathroom was cramped and a bottle of cleaner was left on the toilet. I was a late check-in at 12 midnight, and had reserved the room in advance, so... More

Review collected in partnership with Best Western

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BWMCI_GM, Manager at BEST WESTERN Medical Center Inn, responded to this review

I apologize that shower pressure was low and will have maintenance check that out. I have already informed the Head Housekeeper about the bottle of cleaner that was left on the toilet. I do hope you will give us another chance to give you the exceptional stay you deserve. Thank you for informing us of this issues so we can... More

Flower Mound, Texas
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 2 weeks ago

1- boogers on the wall of our room. 2- filth down the walls of the bathroom from guests using the trash can placed in the corner. 3- filth on the bottom of doors inside and out. 4- the carpet is nasty, in room and down halls. 5-every vacant room or closet had trash and junk piled in them with the... More

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BWMCI_GM, Manager at BEST WESTERN Medical Center Inn, responded to this review

I do want you to know that we are very aware of our staffing issues and are working on that. I do apologize for your experience and understand your frustrations. I sincerely wish you the very best and hope that one day, you will give us a chance to give you the stay you deserve. More

Daytona Beach, United States
Senior Contributor
36 reviews 36 reviews
36 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 3 weeks ago

3 rooms to get one that was semi fit to sleep in. A/C broken. 3 stinky smelly smoke filled rooms that were all claimed to be non-smoking. Clerk could have cared less. It was just dirty, hot and disgusting. Would not return here.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWMCI_GM, Manager at BEST WESTERN Medical Center Inn, responded to this review

I want to first apologize for having to move you to different rooms. We are aware that guests have smoked in our non-smoking rooms and are working toward getting those odors out. As for the "un-caring" staff, that is not the norm for us and I will be doing some re-training with the desk clerks. I wish you the best. More

ft worth, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

The location and overall comfort of the room made this stay very enjoyable...Far enough from the interstate traffic and close to some of the best restaurants in Amarillo. Easy walk to the gardens and the walkway around the lake.

Review collected in partnership with Best Western

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BWMCI_GM, Manager at BEST WESTERN Medical Center Inn, responded to this review

Thank you for taking the time to comment here on Trip Advisor. We do value your stay and your opinions. I am glad you enjoyed a pleasant stay with us and look forward to your visit again. Take good care More

Dallas
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago via mobile

I've stayed in this hotel before and had a good experience. This time, not so much. When we walked in, the first thing I noticed was that the box springs were visible and the sheets were put on sloppily. The mattress was hanging off the box spring. The next thing I notice when showering was that the tub did not... More

Was this review helpful? Yes 1
BWMCI_GM, Manager at BEST WESTERN Medical Center Inn, responded to this review

I apologize that you had issues during your stay with us this time. As you know, this is not the norm for us. I do hope you let the front desk know of the issues so that we could get those corrected and have the room ready and perfect for your next stay. Thank you so much for your comments,... More

Mcalister
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We have stayed here numerous times through the years because of medical situations. This hotel needs to be upgraded to Best Western standards. Our room had some things that needed repairs. The lighting is not very good over the sink and with the bedside lamps. It just needs some work.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWMCI_GM, Manager at BEST WESTERN Medical Center Inn, responded to this review

Thank you for your comments and input. We are actually planning lots of upgrades once the busy season is ended. I hope you will come and see our improvements. Again, thank you so much. We hope you see you again soon. Take good care More

Lubbock, Texas
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Visited here back in April, and decided to try it again last night since it was such a good deal before. When I arrived, I asked the clerk if I could have a room that did NOT open up to the parking lot, and he obliged. I stayed in 236 this time & it was actually a very nice room.... More

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BWMCI_GM, Manager at BEST WESTERN Medical Center Inn, responded to this review

Thank you so much for taking time out of your busy day to write this review. We appreciate and value your input and opinions. I remember when I worked the audit shift every night and it does sometimes get mundane, but I will speak to my clerk and have him "perk up" and little and give you the customer service... More

Borger, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

Walls too thin. I could hear too much from other rooms. The air conditioner cycled on and off too much during the night and seemed much louder than it should be and would wake me every time. Good location. Very friendly staff. I don't think I will stay there again. For what I paid for the night I think I... More

Review collected in partnership with Best Western

Was this review helpful? Yes
BWMCI_GM, Manager at BEST WESTERN Medical Center Inn, responded to this review

Thank you for your review. We appreciate the time you have taken to let us know how we are doing. We take those things into consideration when making upgrades and repairs. We wish you the very best and hope you will come and stay with us again. Thanks again More

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Additional Information about BEST WESTERN Medical Center Inn

Address: 1610 S Coulter Street, Amarillo, TX 79106-1771
Phone Number:
Location: United States > Texas > Amarillo
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Medical Center Inn 2.5*
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Also Known As:
Best Western Medical Hotel Amarillo
Best Western Amarillo Hotel
Amarillo Best Western

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Spa Suites Swimming Pool Wheelchair access
Hotel Style
#6 Best Value Hotel in Amarillo #14 Business Hotel in Amarillo
Hotel Class
Official Description (provided by the hotel)
Newly Renovated with New Management! Upgraded property from top to bottom, come experience the friendliest service in Amarillo! We are conveniently located 1/2 mile North of Interstate 40 and in the Heart of the Harrington Regional Medical District. We offer a full range of amenities from our Indoor pool/hot tub, fitness center, HOT breakfast, free Wi-Fi, and much more! ... more   less 
Number of rooms
107

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  • At what time does the pool open each day?

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