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BEST WESTERN Santa Fe

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4600 I-40 East, Amarillo, TX 79103
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1 room 1 guest
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BEST WESTERN Santa Fe
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305 Reviews from our TripAdvisor Community

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Traveler rating
    105
    91
    61
    26
    22
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105
93
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41
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
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    (305)
  • Mar-May only
    (78)
  • Jun-Aug only
    (116)
  • Sep-Nov only
    (55)
  • Dec-Feb only
    (56)
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There are newer reviews for BEST WESTERN Santa Fe
See the most recent reviews
Havelock, North Carolina
Level Contributor
211 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed August 5, 2014

The staff was very helpful. The room was comfortable and freshly painted. The only short coming was the breakfast, the eggs were cold. Otherwise service was good. The staff arranged for a free taxi service to a local steak house.

Was this review helpful? Yes
Andria K, General Manager at BEST WESTERN Santa Fe, responded to this review

RT World, I am pleased to hear that you were greeted by friendly staff! On behalf of our entire staff, we value your feedback and will use it to make improvements in the future. We are always looking for ways to improve our breakfast so I appreciate your comments. We do hope that you stay with us again soon! Andria... More 

1 review
3 of 5 stars Reviewed August 5, 2014

The building was well below the usually high standards that cause me to prefer Best Western. 1. The outside curtain in this 1st floor room did not close completely, allowing a view into the room from the outside. Fortunately a previous occupant had left a large paper clip which I was able to use to hold the curtain halves together... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Andria K, General Manager at BEST WESTERN Santa Fe, responded to this review

Randolph, I do value your feeback and appreciate you taking the time to do so. We are currently remodeling. The new carpet, curtains and furniture will all be installed within the next two weeks! I do hope you give us a chance again after our remodel is complete! Andria Keelin More 

Abiquiu, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed August 4, 2014

We stayed at this hotel as we were traveling through with our 5th wheel. There was adequate parking to accommodate us, which was our primary concern. They accepted pets, our secondary concern! From there, the staff was very friendly and courteous, the room was spacious, the bed was comfortable, and the breakfast offered was better than most. Overall, an excellent... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Andria K, Manager at BEST WESTERN Santa Fe, responded to this review

Teresa, I'm so happy that we could accommodate all of your needs! Thank you for your loyalty to our brand and taking the moment to share your experience! If I can assist you in making a future reservation please call me directly at 806-372-1885. Looking forward to seeing you again soon! Andria Keelin More 

corona, United States
Level Contributor
6 reviews
6 hotel reviews
4 of 5 stars Reviewed August 2, 2014

If you are going to stay in Amarillo Texas I would recommend this Hotel, my son and I stayed here on our way back from a road trip to Linn Kansas from southern California, the hotel was clean, quiet and we had a good nights sleep, I don't know if the manager or owners read these reviews but the young... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Andria K, Manager at BEST WESTERN Santa Fe, responded to this review

Jeff, I was very pleased to read your positive review! I am very glad that Amber took such great care of you! We have a great staff and I am proud of all of them! I hope that you will stay with us again soon so we can wow you once again!! Should you need any assistance in making a... More 

Burleson, Texas
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed August 1, 2014

My wife and I stayed here, towards the last of June, when returning from a Colorado atv trip. Upon hearing of our nightmare stay at BW in Walsenburg Co, the clerk gave us a discount. How nice to actually find someone who believes in customer service. We were given a remodeled room that overlooked the back parking lot, where we... More 

Was this review helpful? Yes
Andria K, Manager at BEST WESTERN Santa Fe, responded to this review

Jon, I was so happy to read that you had a positive experience. We pride ourselves in our customer service and I'm very pleased to hear that Brusly went above and beyond for you. I would love to assist in your future reservation. Please call me directly at 806-372-1885. Thank you and safe travels! Andria Keelin More 

Garland, Texas
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 31, 2014

Location is great -- located just east of downtown Amarillo on Interstate 40. Close to many restaurants, shopping, etc. The service was good, friendly front desk, and quick check out and check in...! Our bed was comfortable, internet worked, and bathroom was clean. The property could use some maintenance (fountain in front didn't work) and carpet in the hallway could... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Andria K, Manager at BEST WESTERN Santa Fe, responded to this review

Nancy, I am very pleased to hear that we provided great service to you. If you are looking to book again in the future we will be happy to assist you in your reservation! Please give us a call directly for any further assistance. Thank you so much for taking the time to share about stay. Andria Keelin More 

Houston
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed July 26, 2014

We chose this hotel because of location on our trip to Denver. We chose it again on our return trip home because we were so pleased. It has been recently renovated, & is just like new. The staff were some of the friendliest people we have ever dealt with in a hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes
Andria K, Manager at BEST WESTERN Santa Fe, responded to this review

Earl, I am so pleased to hear that you chose to stay with us a 2nd time! Even more pleased to hear that our staff provided excellent customer care for you! If you come back through Amarillo please call me so I can set up your reservation! Thank you for your loyalty to our brand. Andria Keelin More 

Waskom, Texas
Level Contributor
58 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed July 25, 2014

We stayed here on the way to Taos, and everything was pretty much perfect. Full breakfast in the morning, great staff. Our room was newly remodeled, and they were working on some more. A few at a time, and all the rooms will be new.

Was this review helpful? Yes
Andria K, Manager at BEST WESTERN Santa Fe, responded to this review

JP, Thank you so much for taking some time to share your positive feedback! I'm very pleased to hear that you were more than satisfied with my staff and our hotel! You are correct, little by little and we will be completely remodeled! Please come stay with us in a couple of months when we are completely remodeled! If I... More 

Prescott, Arizona
Level Contributor
77 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed July 22, 2014

Spent the night here on my way to Arizona and the room had just been remodeled. Excellent place to stay. Quiet, wonderful staff and not right in the middle of everything which I wanted. My room was huge, bed a king and oh so comfortable. I would definitely stay there again if I was in the area.

Was this review helpful? Yes
Andria K, Manager at BEST WESTERN Santa Fe, responded to this review

Darlene, I was very pleased to read your review and hear that you were happy with your stay! If I can assist in booking your future reservation please give me a call. I appreciate you taking the time to share some positive feedback. Happy Travels! Andria Keelin More 

Fort Worth Texas
Level Contributor
66 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed July 21, 2014

The hotel is being remodeled and is on the east side of Amarillo. It is close to the world famous Big Texan Steakhouse and close to downtown Amarillo. Nice variety on the breakfast but small room which is actually the hotel lobby. Hotel was clean and right off the interstate.

Was this review helpful? Yes
Andria K, Manager at BEST WESTERN Santa Fe, responded to this review

Dear NY Texan, I am very pleased to hear that we provided you with exceptional customer service and that you enjoyed your stay. I appreciate you taking the time to write a positive review. Please give me a call if I can assist in booking your future reservation. Happy Travels! Andria Keelin More 

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