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BEST WESTERN Santa Fe

2.5 of 5 4600 I-40 East, Amarillo, TX 79103
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BEST WESTERN Santa Fe
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BEST WESTERN Santa Fe
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211 reviews from our community

Traveler rating
    71
    60
    43
    20
    17
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Houston, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

While driving to Houston from Denver during a snowstorm I elected to stay at the Bet Western on I-40 on a Sunday night. Best sleeping bed ever. The breakfast was very good, too. Nothing else to say. Ditto.

Review collected in partnership with Best Western

Was this review helpful? Yes
Andria K, General Manager at BEST WESTERN Santa Fe, responded to this review

Scott, I am sorry to hear that you were stranded during the snowstorm but very happy you chose to stay with us! I am very glad that you enjoyed our new Certa pillow top mattresses, they are quite nice! It was an honor to have you as our guest and we would love to accommodate you again next time you... More 

america, United States
2 reviews
2 of 5 stars Reviewed 1 week ago NEW

Over priced, and lacking amenities...staff try hard, to make up for someone, who is being cheap! Hotel apparently, goes as for as to take a cut (A large one it would appear) off of the food delivery! Way over priced for a Tuesday night stay, with the quality and amenities offered . Great location, but someone is taking excessive profit... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Andria K, General Manager at BEST WESTERN Santa Fe, responded to this review

Paul, I am very apologetic to hear that you were less than happy with your stay. I do not undestand what you mean by cut off of the food delivery. Best Western Corporate chooses which restaurants we will use and we are mandated to use them. We do not receive any cut off of the food. I apologize that you... More 

Denver, Colorado
2 reviews
5 of 5 stars Reviewed 1 week ago

Almost everyone traveling between Colorado or New Mexico and East Texas or Louisiana ends up spending the night in Amarillo sooner or later. The Best Western Santa Fe Inn is conveniently located, has a good price for the value, and an efficient and friendly staff. Again, I would recommend it to anyone who finds himself or herself in Amarillo for... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Andria K, General Manager at BEST WESTERN Santa Fe, responded to this review

Thank your the generous comments regarding our property! I'm so pleased that you were satisfied with your stay! We would love to see you again soon! You may reach me directly at 806-372-1885, please let me know if there is anything we can do for you! Have a great week! Andria Keelin More 

Honolulu, United States
1 review
4 of 5 stars Reviewed 1 week ago

I was pleasantly surprised with this hotel. The lobby/check-in area is very modern and clean looking. Free breakfast is always a plus. They have a variety of food for their contienental breakfast that included Texas shaped belgian waffles that you can make yourself…yummy!! Price- very affordable!! My room (1-king) was spacious and clean with nice decor. The bed was a... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Andria K, General Manager at BEST WESTERN Santa Fe, responded to this review

Hello! I'm so happy to hear that you were not only happy with our recently renovated property but that you were also comfortable! I do apologize that you could hear the room next to you. I can understand how frustrating that can be while traveling. We value all feedback and I appreciate that you took time to leave your review... More 

Contributor
20 reviews 20 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We are overall happy with our experiences in Best Western hotels. Here however, between the truckers fixing their trucks under our window and the hot but really poor quality breakfast we felt really not well. Although we asked politely for a quiet room at the reception and despite the friendly receptionist it didn't quite work out for us. Based on... More 

Was this review helpful? Yes
Andria K, General Manager at BEST WESTERN Santa Fe, responded to this review

I am very sorry to hear that you were unhappy with your stay at our property. We strive to please all of our guests and I always unhappy to see one leave unsatisfied. Thank you for the feedback regarding our breakfast, I will use your comments to implement a better breakfast for our guests in the near future. I do... More 

sonora, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

we are retired military and we have stayed in motels all over the world, even some best western, but I would rate this one, one of the best. any hotel can give service but the people bring you back. I will stay here many times.

Review collected in partnership with Best Western

Was this review helpful? Yes
Andria K, General Manager at BEST WESTERN Santa Fe, responded to this review

Anita, We are so honored to be your hotel of choice when traveling through Amarillo! And what wonderful feedback, thank you! We strive to always provide exceptional customer service. I'm so pleased that you left our hotel happy and satisfied! If you need any help making your next reservation please call me directly at 806-372-1885. Have a wonderful week! Andria... More 

New Baltimore, Michigan
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Other than the pet fee being higher than most Best Westerns this was a good choice for us on our way back home from New Mexico. I like rooms where the shower/toilet is separate from the sink area and I prefer doors opening to the outside for our dog. We were quite happy with our overnight. Reserving ahead always makes... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Andria K, General Manager at BEST WESTERN Santa Fe, responded to this review

I was pleased to read your generous and positive feedback! I'm happy that we provided a nice and comfortable environment for you! The express check out does seem to be quite popular with our guests! I hope that we see you again the next time you travel through Amarillo. To book your next reservation you can reach me at 806-372-1885.... More 

Milton Keynes (UK)
Senior Contributor
37 reviews 37 reviews
27 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My wife, daughter and I stayed overnight whilst driving route 66. The lady on reception was very welcoming when we arrived. The first room we were given had an overflowing toilet. We reported that at reception as we were going out to eat, we were told that it would be fixed by the time we arrived back. However on our... More 

Was this review helpful? Yes
Andria K, General Manager at BEST WESTERN Santa Fe, responded to this review

Thank you for leaving comments regarding your visit. I do apologize for the overflowing toilet and I'm glad that we were able to get you into a different room. I agree that the toilet should have been fixed instead of just leaving a plunber behind. I apologize for that and have addressed it with my team. I do hope you... More 

Athens, Texas, United States
Contributor
20 reviews 20 reviews
20 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

2 negatives, the turn in is right off the interstate exit so it is hard to make it across the service road if there is heavy traffic and there is no place to east without driving for the good points the lobby and my room were recently remodeled with the lobby very attractive, my room had new paint, new carpet,... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Andria K, General Manager at BEST WESTERN Santa Fe, responded to this review

Larry, I'm so happy to hear that you felt both safe and comfortable while staying with us! I 'm glad you enjoyed our newly remodeled rooms as well! I do apologize for the entrance being so close to the interstate exit, next time try exiting one exit up and staying on the access road!! We appreciate that you took the... More 

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 of 5 stars Reviewed January 24, 2015 via mobile

My company doesn't go all out for rooms so I never know what to expect. I was pleasantly surprised by this hotel. Front desk was friendly and rooms were clean and fresh. I personally like a couch or recliner in my room which this did not have. It also does not have guest laundry which is helpful to me. Will... More 

Was this review helpful? Yes
Andria K, General Manager at BEST WESTERN Santa Fe, responded to this review

Kyle, Thank you for taking some time to leave feedback regarding your stay with us! I'm so happy that you were pleased with our hotel and I value your opinions on what could be improved. All of our furniture should be off of backorder and in the hotel soon. I'm glad you mentioned the guest laundry service! We just renovated... More 

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Additional Information about BEST WESTERN Santa Fe

Address: 4600 I-40 East, Amarillo, TX 79103
Phone Number:
Location: United States > Texas > Amarillo
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Santa Fe 2.5*
Number of rooms: 60
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Also Known As:
Best Western Santa Fe Hotel Amarillo
Amarillo Best Western
Best Western Hotel Amarillo
Best Western Amarillo

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