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BEST WESTERN Santa Fe

3.0 of 5 4600 I-40 East, Amarillo, TX 79103
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BEST WESTERN Santa Fe
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BEST WESTERN Santa Fe
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187 reviews from our community

Traveler rating
    60
    52
    41
    18
    16
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62
59
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22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Portales, United States
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I stayed at this hotel for one night for a weekend getaway in Amarillo! When we arrived to check-in, everything at the hotel looked really nice, both on the outside and the inside. Once inside, the young lady at the front desk was busy checking in another guest, which I completely understand, but I stood in the... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Andria K, General Manager at BEST WESTERN Santa Fe, responded to this review

Celina, Thank you for taking the time to leave feedback regarding your stay. I apologize for the inconveniences involving the air conditioner. I understand how frustrating that can be. I am happy that you were pleased with the other aspects of our hotel and I will use your review to improve our breakfast. I do hope that you give us... More

Houston, Texas, USA
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

The motel was very clean the staff were very friendly, and the bed was very comfortable. The motel is close to the airport and easy to get downtown from it. The motel is also very close to the Big Tex Steakhouse.

Review collected in partnership with Best Western

Was this review helpful? Yes
Andria K, General Manager at BEST WESTERN Santa Fe, responded to this review

Thank you for taking the time to leave a review of your stay. It is always nice to hear positive feedback. I'm very glad that you found our hotel to be both clean & convenient. I would love to have you as a guest again! Please call me directly at 806-372-1885 when you need to book your next reservation! Drive... More

Mcalister
Contributor
11 reviews 11 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The room was very big and decorated nicely. It did need some seating besides the desk chair. The shower needed a little work but overall the stay was very comfortable. The room was at the back of the bldg. so it was very quiet even though the hotel is right on the interstate. I thought the bed was very comfortable... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Andria K, Manager at BEST WESTERN Santa Fe, responded to this review

RanchLady, I'm happy that you found our beds and hotel comfortable! I do apologize for the lacking of furniture in the room. Our current sofas and chairs are on backorder but should be arriving very soon. Thank you for leaving feeback regarding your stay. It's always nice to hear suggestions. Please come stay with us again soon. Our direct phone... More

sonora, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

clean, helpful, large room, over all pleasant stay. We are retired military and stayed all over the world and I would rank your hotel with some of the best. my husband is very tall and our room was good for him.

Review collected in partnership with Best Western

Was this review helpful? Yes
Andria K, General Manager at BEST WESTERN Santa Fe, responded to this review

Anita, Thank you for the generous compliments! I'm highly honored that you would rank our hotel among the top that you've ever stayed in! We work hard to implement exceptional customer service and I'm so pleased that you were happy with your stay. We would love to have you as a guest again. You may call us directly at 806-372-1885... More

Santa Fe, New Mexico
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Too expensive for what it is. The bed was comfortable as were the pillows and the room was clean but the look of it is just a notch above a motel 6 . The breakfast is like all the other similar hotels included breakfast, not worth it.

Was this review helpful? Yes
Andria K, General Manager at BEST WESTERN Santa Fe, responded to this review

Parcells, I am sorry to hear that you were not completely satisfied with your stay. We always aim to exceed expectations and I wish we had done that with you. Our updated look will be complete within the next two months so I do hope you give us another chance! I am happy that you like our new Certa pillow... More

Austin, Texas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I was recently traveling through Amarillo with my family. It was raining pretty hard so we decided to get off the road for the night. I normally call multiple hotels in a city to find the best deal but this hotel was right off the interstate so I decided to go inside to see if they had any availability and... More

Was this review helpful? Yes
Andria K, General Manager at BEST WESTERN Santa Fe, responded to this review

Jason, Wow. I am so proud to read such a great review! It's always so nice to hear such great things about our staff! Especially hearing that our maintenance man came at 9:30 at night and I didn't even have to call him. I appreciate your generous review. We continuously strive for excellence and always will. We would love to... More

Eagle Pass, Texas
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 weeks ago

Awesome customer service and of course the staff was great . The rooms where very nice and neat. The bathrooms where super clean and had enough towels. Breakfast was really good too. The parking area was very spacious as well.

Was this review helpful? Yes
Andria K, General Manager at BEST WESTERN Santa Fe, responded to this review

Rolando, I appreciate your generous feedback! I am happy that we provided a nice, clean room for you! Our company prides ourselves in our excellent customer service and we will always go above and beyond for our guests! Please call me at 806-372-1885 to book your next reservation. Looking forward to seeing you soon! Your Friend In Hospitality, Andria Keelin More

Dallas
Top Contributor
65 reviews 65 reviews
25 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Convenient location. Beds were fairly comfortable, standard breakfast. New construction so the place looks modern and upgraded. However, the biggest issue was the chemical smell in the room where pets are allowed, it was overwhelming. When I made the reservations I told him I had a small dog. But when we checked in the woman looked at me as if... More

Was this review helpful? Yes
Andria K, General Manager at BEST WESTERN Santa Fe, responded to this review

Bella, Thank you for taking the time to send some feedback regarding your stay. I do apologize that you were not completely satisfied with your room. I'm not sure what the insecticide smell was but we will immediately have it looked into. I am glad that you like the remodel of the hotel though!!~ I do hope you give us... More

Albuquerque
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Arrived late, clerk was checking a large party, was very helpful to them and also talked to me to let me know she knew I was there and waiting. After I got checked in had to get a couple of items and they had them there so I didn't have to leave the hotel to go find them. Always like... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Andria K, General Manager at BEST WESTERN Santa Fe, responded to this review

Kathleen, I do remember you from your check-in. And thank you once again for being so patient with me while I was checking in the large group. You were most gracious and it was such a pleasure to serve you! When you travel back through Amarillo please stay with us again! Looking forward to seeing you soon! Andria Keelin More

Kincaid Illinois
Contributor
17 reviews 17 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were just traveling thru and had a good night's rest. Everyone was very cordial and welcoming. The hotel lobby and room were clean, as was the parking lot. I would stay there again if I am traveling in the area.

Review collected in partnership with Best Western

Was this review helpful? Yes
Andria K, General Manager at BEST WESTERN Santa Fe, responded to this review

Melbatoast, I am so glad that everyone was cordial and treated you with great hospitality! We strive for excellence and superior customer service and I'm so pleased to hear that our staff provided that for you!! We do hope you get to stay with us again very soon ! Please call me directly at 806-372-1885 and I will personally make... More

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Additional Information about BEST WESTERN Santa Fe

Address: 4600 I-40 East, Amarillo, TX 79103
Phone Number:
Location: United States > Texas > Amarillo
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Santa Fe 3*
Number of rooms: 60
Reservation Options:
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Also Known As:
Best Western Santa Fe Hotel Amarillo
Amarillo Best Western
Best Western Hotel Amarillo
Best Western Amarillo

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