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All 67 Amarillo hotels

BEST WESTERN Santa Fe

3.0 of 5 Motel   |   4600 I-40 East, Amarillo, TX 79103
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Ranked #26 of 67 hotels in Amarillo
A recent review
3 of 5 stars reviewed 1 week ago
Barbara C Las Vegas, United States
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164 people have reviewed this hotel

Traveler rating
    52
    43
    36
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    15
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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English first
houston
1 review
1 of 5 stars Reviewed 2 days ago NEW

As a woman traveling alone, I found this hotel to be totally unsafe and generally less clean / nice than I had expected. The side entrance doors to the hotel were not locked overnight and it was not in a great part of town. When I asked about this the lady who checked me in said that the employees use... More

Review collected in partnership with Best Western

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Las Vegas, United States
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Clean, nice stop over hotel. Front desk seemed understaffed. Has a unique shuttle to the Big Texan if you are in to that. Made the experience! Breakfast was good, fresh and had many options. Easy on and off the highway. Then hit the road again!

Review collected in partnership with Best Western

Was this review helpful? Yes
Andria K, General Manager at BEST WESTERN Santa Fe, responded to this review

Barbara, I am so pleased to hear that you enjoyed your stay & the Big Texan limo service! We will take your advice and try to advertise that more! I will take into consideration what you said about low staff. We appreciate you taking the time to share your feedback. On behalf of the entire Best Western Santa Fe Staff... More

Havelock, North Carolina
Top Contributor
78 reviews 78 reviews
24 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The staff was very helpful. The room was comfortable and freshly painted. The only short coming was the breakfast, the eggs were cold. Otherwise service was good. The staff arranged for a free taxi service to a local steak house.

Was this review helpful? Yes
Andria K, General Manager at BEST WESTERN Santa Fe, responded to this review

RT World, I am pleased to hear that you were greeted by friendly staff! On behalf of our entire staff, we value your feedback and will use it to make improvements in the future. We are always looking for ways to improve our breakfast so I appreciate your comments. We do hope that you stay with us again soon! Andria... More

1 review
3 of 5 stars Reviewed 3 weeks ago

The building was well below the usually high standards that cause me to prefer Best Western. 1. The outside curtain in this 1st floor room did not close completely, allowing a view into the room from the outside. Fortunately a previous occupant had left a large paper clip which I was able to use to hold the curtain halves together... More

Review collected in partnership with Best Western

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Andria K, General Manager at BEST WESTERN Santa Fe, responded to this review

Randolph, I do value your feeback and appreciate you taking the time to do so. We are currently remodeling. The new carpet, curtains and furniture will all be installed within the next two weeks! I do hope you give us a chance again after our remodel is complete! Andria Keelin More

Abiquiu, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel as we were traveling through with our 5th wheel. There was adequate parking to accommodate us, which was our primary concern. They accepted pets, our secondary concern! From there, the staff was very friendly and courteous, the room was spacious, the bed was comfortable, and the breakfast offered was better than most. Overall, an excellent... More

Review collected in partnership with Best Western

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Andria K, Manager at BEST WESTERN Santa Fe, responded to this review

Teresa, I'm so happy that we could accommodate all of your needs! Thank you for your loyalty to our brand and taking the moment to share your experience! If I can assist you in making a future reservation please call me directly at 806-372-1885. Looking forward to seeing you again soon! Andria Keelin More

corona, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

If you are going to stay in Amarillo Texas I would recommend this Hotel, my son and I stayed here on our way back from a road trip to Linn Kansas from southern California, the hotel was clean, quiet and we had a good nights sleep, I don't know if the manager or owners read these reviews but the young... More

Review collected in partnership with Best Western

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Andria K, Manager at BEST WESTERN Santa Fe, responded to this review

Jeff, I was very pleased to read your positive review! I am very glad that Amber took such great care of you! We have a great staff and I am proud of all of them! I hope that you will stay with us again soon so we can wow you once again!! Should you need any assistance in making a... More

Burleson, Texas
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife and I stayed here, towards the last of June, when returning from a Colorado atv trip. Upon hearing of our nightmare stay at BW in Walsenburg Co, the clerk gave us a discount. How nice to actually find someone who believes in customer service. We were given a remodeled room that overlooked the back parking lot, where we... More

Was this review helpful? Yes
Andria K, Manager at BEST WESTERN Santa Fe, responded to this review

Jon, I was so happy to read that you had a positive experience. We pride ourselves in our customer service and I'm very pleased to hear that Brusly went above and beyond for you. I would love to assist in your future reservation. Please call me directly at 806-372-1885. Thank you and safe travels! Andria Keelin More

Garland, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Location is great -- located just east of downtown Amarillo on Interstate 40. Close to many restaurants, shopping, etc. The service was good, friendly front desk, and quick check out and check in...! Our bed was comfortable, internet worked, and bathroom was clean. The property could use some maintenance (fountain in front didn't work) and carpet in the hallway could... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Andria K, Manager at BEST WESTERN Santa Fe, responded to this review

Nancy, I am very pleased to hear that we provided great service to you. If you are looking to book again in the future we will be happy to assist you in your reservation! Please give us a call directly for any further assistance. Thank you so much for taking the time to share about stay. Andria Keelin More

Houston
1 review
5 of 5 stars Reviewed 5 weeks ago

We chose this hotel because of location on our trip to Denver. We chose it again on our return trip home because we were so pleased. It has been recently renovated, & is just like new. The staff were some of the friendliest people we have ever dealt with in a hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes
Andria K, Manager at BEST WESTERN Santa Fe, responded to this review

Earl, I am so pleased to hear that you chose to stay with us a 2nd time! Even more pleased to hear that our staff provided excellent customer care for you! If you come back through Amarillo please call me so I can set up your reservation! Thank you for your loyalty to our brand. Andria Keelin More

Waskom, Texas
Senior Contributor
36 reviews 36 reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 25, 2014

We stayed here on the way to Taos, and everything was pretty much perfect. Full breakfast in the morning, great staff. Our room was newly remodeled, and they were working on some more. A few at a time, and all the rooms will be new.

Was this review helpful? Yes
Andria K, Manager at BEST WESTERN Santa Fe, responded to this review

JP, Thank you so much for taking some time to share your positive feedback! I'm very pleased to hear that you were more than satisfied with my staff and our hotel! You are correct, little by little and we will be completely remodeled! Please come stay with us in a couple of months when we are completely remodeled! If I... More

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Additional Information about BEST WESTERN Santa Fe

Address: 4600 I-40 East, Amarillo, TX 79103
Phone Number:
Location: United States > Texas > Amarillo
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Santa Fe 3*
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Also Known As:
Best Western Santa Fe Hotel Amarillo
Amarillo Best Western
Best Western Hotel Amarillo
Best Western Amarillo

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#10 Business Hotel in Amarillo
Hotel Class
Number of rooms
60

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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