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BEST WESTERN Santa Fe

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4600 I-40 East, Amarillo, TX 79103
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BEST WESTERN Santa Fe
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BEST WESTERN Santa Fe
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225 reviews from our community

Traveler rating
    76
    65
    47
    20
    17
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Portland, Oregon
Top Contributor
87 reviews 87 reviews
22 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed yesterday NEW

A great location right off I40 and convenient to restaurants, gas stations and shopping. The person at the desk was extremely helpful. The room was nice, very clean, and had better than expected toiletries. OTOH, the facial and toilet tissue were very low quality (one had to use double the usual amount), there was extensive paint peeling off the wall... More 

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Troy, MI
Top Contributor
130 reviews 130 reviews
44 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This property was convenient for us due to it's proximity to both I-40 and The Big Texan Steak Ranch. Access to/from I-40 couldn't have been easier. Surprisingly, with a room facing away from the highway, the noise was barely noticeable. We both slept well in clean comfortable beds. The room was well appointed. The breakfast was served with the usual... More 

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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Very nice hotel, great hospitality. Amber the evening desk clerk went above and beyond for us. Thank you very much For all of your help. The hotel was spotless, very nice, comfortable beds and rooms. My daughter and I enjoyed our stay very much

Was this review helpful? Yes
Andria K, General Manager at BEST WESTERN Santa Fe, responded to this review

Steve, Thank you so much for your review and kind words. I'm so happy to hear that Amber took such excellent care of you and your daughter. I will be sure to recognize her for her great customer service. Thank you for choosing the Best Western Santa Fe Inn and we hope to always be your hotel of choice when... More 

Omaha
1 review
4 of 5 stars Reviewed 4 days ago NEW

Cordial staff, well appointed room, comfortable bed. What's not to like?! Also easy to find off the Interstate. This motel lives up to it's name "Best" Western! We arrived late at night and found everything ready and easy to access.

Review collected in partnership with Best Western

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Andria K, General Manager at BEST WESTERN Santa Fe, responded to this review

Miriam, Thank you for choosing the Best Western Santa Fe Inn. We are honored to be your hotel of choice in the Amarillo area. We strive to go above and beyond our guests' expectations and I was so thrilled to read your positive review. I'm glad you were happy with our cordial front desk and our new Certa pillow top... More 

Conway, Arkansas
Senior Contributor
46 reviews 46 reviews
7 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Overall, it was a very nice hotel. Like all Best Westerns we've experienced, there were good amenities, a nice hot breakfast and friendly staff. The pool is outdoors, so it wasn't open for the season yet. At a little over $100, it seemed a bit expensive for the area.

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Andria K, General Manager at BEST WESTERN Santa Fe, responded to this review

Jamie, I'm happy to hear that you were satisfied with our hotel and enjoyed our hot breakfast. We strive to provide our guests a pleasurable experience. I do apologize that you felt the room was a bit expensive. I do enjoy hearing any and all feedback that helps me create better measures for our future guests. I do hope you... More 

clinton ms, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

this hotel is priced right, and the staff is on the ball. i have stayed here several times, and was happy with the results. the location was close to the airport which allowed me to have a short drive early morning to catch my flight!

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Andria K, General Manager at BEST WESTERN Santa Fe, responded to this review

Lanny, Thank you for taking a moment to leave feedback regarding your stay at Best Western Santa Fe! We are more than honored to be your choice hotel in Amarillo and we are looking forward to serving you again soon! Should you have any further questions or comments or need assistance booking your next reservation you may reach me directly... More 

canadian, United States
1 review
4 of 5 stars Reviewed 1 week ago

nice, clean, and friendly very comfortable. Close to where we needed to be. Lobby is beautiful. Parking could be better. Pet friendly hotel is a must for us. Will always stay here when our band plays at the Western Horseman up the street.

Review collected in partnership with Best Western

Was this review helpful? Yes
Andria K, General Manager at BEST WESTERN Santa Fe, responded to this review

Theresa, Thank you for leaving comments regarding your stay with us! I am so honored that you have chosen to stay with us when your band plays in Amarillo! I would also love to know who your band is!! I'm so happy that we can accommodate both you and your pets! If you have any further comments or questions or... More 

Caldwell, New Jersey
Contributor
14 reviews 14 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

they are in the middle of renovating. The Hallways were bright, newly painted and nice new carpeting. The room was large with a king bed and very clean and comfortable. So what could be wrong? The outsid door didn't lock and even after a handyman came and 'fixed' it, it was still not secure. The doors need to be changed.... More 

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Andria K, General Manager at BEST WESTERN Santa Fe, responded to this review

Maryann, I appreciate you taking the time to leave feedback regarding your stay at our property. Thank you for making me aware of the areas that could use improvement. We are always looking for ways to improve our breakfast so I am open to any suggestions. I do apologize about the lacking of furniture in the room. We have been... More 

Fort Worth, Texas, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Always get a great night's sleep at Best Western. The beds are beyond comfortable and I love love LOVE the pillows!! I know I have to have 200 characters so I am typing more but I wish this minimum was gone.

Review collected in partnership with Best Western

Was this review helpful? Yes
Andria K, General Manager at BEST WESTERN Santa Fe, responded to this review

Theresa, I'm so glad you enjoyed our new Certa pillow top mattresses and pillows! I have to agree they are quite nice! I 'm pleased to hear that you were satisfied with your stay and would love to be your hotel of choice every time you travel through Amarillo. If you need any assistance booking your next reservation you may... More 

Ferndale, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Nice truck stop, not really much more. If your looking for a comfortable bed and a pillow for your head to forget all the flat highway miles you just drove. Then this will do. I would recommend this location for those just passing through to a Best Western Plus or Premier location.

Review collected in partnership with Best Western

Was this review helpful? Yes
Andria K, General Manager at BEST WESTERN Santa Fe, responded to this review

Scott, Thank you for taking time to leave some feedback regarding our property. I value any and all feedback from our guests. We are honored to serve you and hope that we can accommodate you in the near future. If you have any further comments or questions you may reach me directly at 806-372-1885. Have a nice Spring Break! Andria... More 

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