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BEST WESTERN Santa Fe

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4600 I-40 East, Amarillo, TX 79103
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1 room 1 adult
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BEST WESTERN Santa Fe
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349 Reviews from our TripAdvisor Community

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Corrales, United States
3 of 5 stars Reviewed 2 days ago NEW

Charge for pets for no apparent reason other than gouging patrons. Pet area littered with feces, no clean up station provided but $20.00 fee charged. What is the fee for? Is it harder to vacuum the room, apparently it is not used for clean up of dog walking area or for providing doggie bags for patrons to pick up after... More 

Review collected in partnership with Best Western

Helpful?
Thank John S
Washington DC, District of Columbia
Level Contributor
183 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

room was clean. parking easy, location right off highway. but the rooms are very loud - no sound proofing. doors and windows rattled all night --- thought someone was breaking in. not a very restful nights sleep. computer in business center is iffy --- doesn't work. nice quick breakfast - coffee, cereal, sweet stuff to go.

Helpful?
Thank NYSAILORGAL
Chicago, Illinois, USA
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We were driving from Chicago to Palm Desert with my wife and standard poodle. We had a wonderful experience with the BW in Springfield Mo. Whe we arrived at the front desk in Amarillo we were greeted by a young man who couldn't see for the hair in his face. Had to wait to check in. Asked him about dinner,... More 

Review collected in partnership with Best Western

Helpful?
Thank Y843KTpeterc
Houston, Texas
2 reviews
5 of 5 stars Reviewed 3 weeks ago

The hotel was wonderful. Large room, Clean. Comfortable. Staff was polite and friendly. Helpful and informative. I would be very happy to stay at this particular hotel again when traveling through or stay in Amarillo, Texas. The room was more than comfortable for any length of stay.

Review collected in partnership with Best Western

Helpful?
Thank brendasI2841UH
Andria K, General Manager at BEST WESTERN Santa Fe, responded to this review

Thank you for your kind words! I'm happy to hear that you found the room to be comfortable! We appreciate your business and look forward to your return. You may reach me directly at 806-372-1885 to book your next reservation. Have a wonderful weekend! More 

Ottawa, Illinois
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This is a clean, quiet hotel. Even with trucks parked all around and right off the highway. We didn't hear them, and we were on the first floor. It is a few miles outside of Amarillo and on the frontage road. Nice,hot breakfast. Friendly staff.

Helpful?
Thank CRMyers
Andria K, General Manager at BEST WESTERN Santa Fe, responded to this review

Thank you CRMyers for sharing your review with the Trip Advisor family! I am happy to hear that you were able to rest peacefully without the highway noise affecting you! We appreciate your feedback and we hope to see you back soon! You can reach us directly at 806-372-1885 to book your next reservation! Have a wondeful day! More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Staff was very accommodating and friendly. Go out of their way to make my stay as pleasant as possible. Hotel is very clean with new and modern decor. Price is very reasonable and anymore only place I stay when visiting Amarillo. Great place to stay when on business as well, staff would help me with copies and not charge...👍👍

Helpful?
Thank Daniel K
Andria K, General Manager at BEST WESTERN Santa Fe, responded to this review

Daniel, Thank you for taking time to leave a great review regarding your experiences with us here at the Best Western Santa Fe Inn. You are a very valued guest here and we appreciate your continued loyalty more than you know! It is an honor to be your hotel of choice when traveling through Amarillo, TX! I know that we... More 

Granbury, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

The employees were very nice and helpful. the stay was great and perfect for our needs. The rooms were comfortable and the continental breakfast was good. We needed to leave a vehicle at the motel for a couple of days and the manager was very helpful with that.

Review collected in partnership with Best Western

Helpful?
Thank Diane G
Andria K, General Manager at BEST WESTERN Santa Fe, responded to this review

I'm very happy to read your wonderful review regarding your recent stay with us! I'm happy to here that I made you feel safe and important while trying to work out your vehicle situation! We value all feedback and I appreciate you taking the time to do so. If you find yourself traveling through the Amarillo, TX area again I... More 

Saint Louis, Missouri
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 29, 2015

The night desk clerk was very helpful and accommodating. The bed was super comfortable. The room was in a quiet location. Breakfast included scrambled eggs, sausage, bagels, juice, coffee, tea, hot chocolate, waffles, fruit. The whole hotel appeared to be newly decorated. Good experience.

Helpful?
2 Thank slvrprncess
Andria K, General Manager at BEST WESTERN Santa Fe, responded to this review

I am so pleased to hear about your positive experience! Thank you for taking time to send me some feedback regarding your stay! If you find yourself traveling through the Amarillo area again soon please come stay with us again soon!! Your Friends at the Best Western Santa Fe Inn More 

Seguin, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 28, 2015

On our way to Colorado. Staff was very helpful. Hotel was perfect for the price. Breakfast was fresh, coffee excellent. Easy to get to, and very good quality for he price. We love Best Western because their quality and value are consistent no matter where we stay.

Review collected in partnership with Best Western

Helpful?
1 Thank Michael D
Andria K, General Manager at BEST WESTERN Santa Fe, responded to this review

Michael, Thank you for taking time to share about your stay with us! I hope that Trip Advisor finds it to be helpful! We strive to provide exceptional customer care at a budget friendly price! We hope to see you again soon! More 

Independence, United States
2 reviews
5 of 5 stars Reviewed December 26, 2015

Upon my arrival I was greeted at the front desk. Once I presented my identification I pleasantly surprised that my room keys had already been processed for me and my bill for the room had also already been prepared ahead of time for me. It was great to see a staff that thought ahead and had things prepared in advance... More 

Review collected in partnership with Best Western

Helpful?
Thank Robert B
Andria K, General Manager at BEST WESTERN Santa Fe, responded to this review

I am so pleased to read your raving review of your stay with us! I'm happy that you found your check in experience to be both convenient and quick! If you are ever in the Amarillo area again we would be most happy to accommodate you! Happy Holidays! More 

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