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All 66 Amarillo hotels

Holiday Inn Express Hotel & Suites Amarillo East

2.5 of 5 Hotel   |   9401 I-40 East, Amarillo, TX 79118
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83%
Ranked #13 of 66 hotels in Amarillo
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
VermontHawaii PA, USA
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  • Reviews (111)
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111 people have reviewed this hotel

Traveler rating
    61
    30
    10
    6
    4
See reviews for
44
27
9
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • German first
  • Any
English first
PA, USA
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here on our cross-country trip with a dog and two year old. New hotel it seems as the rooms were modern and the bathrooms were clean and not worn down. $25 pet fee if you have a dog/cat. Breakfast in the morning was your usually hotel stuff, nothing to complain about. Easy access to the interstate. Would stay here... More

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Fayetteville, Arkansas
Senior Contributor
40 reviews 40 reviews
40 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Your typical HIE experience. Went down stairs for breakfast at a quarter to 6 and most of it was already being served. Which to me a huge plus even though they state it's not ready till 6:30. Read a previous comment where they stated about water from the shower ending up on the floor. This is true.

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New Castle, Delaware
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

As we have traveled across the US and back, we find ourselves booking Holiday Inn Express rooms for our overnight stops. We like the newness of mist if the locations and the beautifully appointed rooms. This location we had a suite which is a regular room with a 10x10 area between the sleeping area and the bath area with a... More

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Perry
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Friendly staff. Beautifully decorated. Clean. Bathroom in our room was AWFUL. Shower curtain did not cover the opening and water leaked all across the floor.....during each of our four showers. We clean up after ourselves whenever we stay at a hotel, but this was MAJOR work that should not have been necessary. Pool was wonderful. Breakfast too. Just inconsistent among... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Amarillo East, responded to this review

Dear Christine W, Thank you for writing a review on your recent stay. We appreciate your feedback about the friendly staff and cleanliness of the hotel, and we are glad that you enjoyed the complimentary breakfast and pool area. On the other hand, please accept our sincere apologies for the shortcomings regarding the bathroom quality. I have forwarded your concerns... More

Jonesville, North Carolina
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

1st plus is that they are pet friendly. Very nice comfortable room. I had been traveling with my granddaughter, 5 , and she was very pleased with the pool and spa :-) She ( like many 5 year olds) is an honest cretic. Being and IHG club member , If you aren't I would recommend you become, I got late... More

Was this review helpful? Yes 1
San Diego, California
Senior Contributor
46 reviews 46 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

En route to Oklahoma, our 2nd and final night of a 1400+ mile road trip after a 8 hour drive from Las Cruces, NM. I use Holiday Inn's and IHG properties when I can. This did not disappoint, familiar quality, service and hospitality. Right off I-40 and easy access to food, gas and other businesses we had a great stopover.... More

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Contributor
14 reviews 14 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 11, 2014

Proximity to airport is nice. Check in was simple and quick. I can see this hotel being an issue if you don't have a vehicle. Its only within walking distance of one restaurant (buffalo wild wings) and a couple gas stations. There are no sidewalks, no places to walk. My room was clean, I did not have any issues with... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Amarillo East, responded to this review

Dear Jeff K, Thank you for taking the time to provide feedback on your stay. We are pleased to see you enjoyed your time at the hotel, and look forward to serving you in the future. Sincerely, Ben J Case Manager IHGCare More

Houston, Texas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 2, 2014

I really like HI EX, but this place is unlike any others at which I've stayed. It has some control on the sink and shower faucets that limit you to warm water. The web site states there is an airport shuttle (the location is less than a mile from the airport, but one could not safely walk there even without... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Amarillo East, responded to this review

Dear LisaGutts, Thank you for choosing to stay with us. We do value all feedback we receive from our guests as it allows us to improve and provide the best experience possible. We are sorry to hear that your experience fell short of your expectations and apologize for the inconvenience you have experienced caused by the hotel shuttles service and... More

Oklahoma
Contributor
17 reviews 17 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 26, 2014

My husband and I have stayed at this hotel many times. It is a great location just off I-40 on the east side of Amarillo. It is very near the airport, the Big Texan Steak House and a number of other restaurants. We travel this highway often headed to/from our vacation home in Colorado. The hotel is always clean, the... More

Was this review helpful? Yes 1
Glen Rose, Texas, United States
2 reviews
2 of 5 stars Reviewed February 12, 2014

The staff were all very friendly. It was located on I-40. The room was clean. The problem was there was no HOT water for a bath or to wash your hands. It was mildly warm, but not HOT. I told the person at the counter about the problem and they said they would tell maintenance when they came on duty.... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Amarillo East, responded to this review

Dear Dawn M, Thank you for taking the time to provide feedback on your stay. We truly regret to see the issues with the hot water prevented you from fully enjoying your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We... More

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Additional Information about Holiday Inn Express Hotel & Suites Amarillo East

Address: 9401 I-40 East, Amarillo, TX 79118
Phone Number:
Location: United States > Texas > Amarillo
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Amarillo East 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Amarillo East
Holiday Inn Express Amarillo
Holiday Inn Amarillo
Amarillo Holiday Inn

31 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
East Amarillo Hotel Offers Convenient Location Enjoy a comfortable stay at the Holiday Inn Express Hotel and Suites of East Amarillo, located within a mile of Amarillo Rick Husband International Airport (AMA). Our East Amarillo hotel's location off I-40 offers close proximity to businesses and medical centers as well as area attractions. You can take the family for a day of fun at Wonderland Amusement Park, just 10 miles from our Amarillo hotel, or visit Splash Amarillo, a water park just three miles from our Amarillo accommodations. If you're more in the mood for shopping, the Westgate Mall is only 10 miles away. Amarillo offers attractions for nature lovers as well, and you can check out Palo Duro Canyon or Historic Route 66. Lodging in our Amarillo Airport hotel while in town for business means you have an ideal location close to the airport, and also easy access to area businesses and medical centers such as Medical Center Coulter Street, Wells Fargo and Northwest Texas Hospital. Our hotel in Amarillo has a meeting room with 1,000 sq. ft. of space, offers free high-speed, wireless Internet access for your convenience and provides a 24-hour Business Center. Stay Smart at our Amarillo Airport hotel and wake up to the complimentary, hot breakfast bar. You can relax in a triple-sheeted bed while you surf the web with free high-speed Internet access. Check out our East Amarillo airport hotel's deals and rates today. ... more   less 
Number of rooms
69

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