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Holiday Inn Express Hotel & Suites Amarillo East

2.5 of 5 9401 I-40 East, Amarillo, TX 79118
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Certificate of Excellence 2014
Holiday Inn Express Hotel & Suites Amarillo East
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Holiday Inn Express Hotel & Suites Amarillo East
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114 reviews from our community

Traveler rating
    63
    30
    11
    6
    4
See reviews for
45
27
10
21
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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North Platte, Nebraska
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed November 10, 2014

Our family of 4 enjoyed the staff and facility on our mini vacation. The breakfast and breakfast cook were wonderful! Very comfortable beds/pool/etc. Take the back way into down town on the cut across street to the north and never hit the interstate!

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Contributor
17 reviews 17 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 5, 2014

Decent, with friendly night staff and typical HI breakfast, but when I called a few hours after I checked out about an item I left they claimed it wasn't in the room even though I know I left it (and where!). I stopped to look through all my belongings, and yes, I had left the item. I am disappointed that... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Amarillo East, responded to this review

Dear 266travel, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should... More 

Augusta, Georgia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 15, 2014

For a reasonable rate this hotel was a great deal. It was clean and well maintained. The staff was courteous and helpful. When my bags did not make it through the Dallas Morass (DFW) they kept an eye out for them and notified me as soon as they arrived. The breakfast was early and a real surprise to find hot... More 

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PA, USA
Contributor
13 reviews 13 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 23, 2014

Stayed here on our cross-country trip with a dog and two year old. New hotel it seems as the rooms were modern and the bathrooms were clean and not worn down. $25 pet fee if you have a dog/cat. Breakfast in the morning was your usually hotel stuff, nothing to complain about. Easy access to the interstate. Would stay here... More 

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Fayetteville, Arkansas
Top Contributor
51 reviews 51 reviews
50 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed July 15, 2014

Your typical HIE experience. Went down stairs for breakfast at a quarter to 6 and most of it was already being served. Which to me a huge plus even though they state it's not ready till 6:30. Read a previous comment where they stated about water from the shower ending up on the floor. This is true.

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New Castle, Delaware
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed July 15, 2014

As we have traveled across the US and back, we find ourselves booking Holiday Inn Express rooms for our overnight stops. We like the newness of mist if the locations and the beautifully appointed rooms. This location we had a suite which is a regular room with a 10x10 area between the sleeping area and the bath area with a... More 

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Perry
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 3, 2014 via mobile

Friendly staff. Beautifully decorated. Clean. Bathroom in our room was AWFUL. Shower curtain did not cover the opening and water leaked all across the floor.....during each of our four showers. We clean up after ourselves whenever we stay at a hotel, but this was MAJOR work that should not have been necessary. Pool was wonderful. Breakfast too. Just inconsistent among... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Amarillo East, responded to this review

Dear Christine W, Thank you for writing a review on your recent stay. We appreciate your feedback about the friendly staff and cleanliness of the hotel, and we are glad that you enjoyed the complimentary breakfast and pool area. On the other hand, please accept our sincere apologies for the shortcomings regarding the bathroom quality. I have forwarded your concerns... More 

Jonesville, North Carolina
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed June 30, 2014

1st plus is that they are pet friendly. Very nice comfortable room. I had been traveling with my granddaughter, 5 , and she was very pleased with the pool and spa :-) She ( like many 5 year olds) is an honest cretic. Being and IHG club member , If you aren't I would recommend you become, I got late... More 

Was this review helpful? Yes 1
San Diego, California
Top Contributor
64 reviews 64 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed June 25, 2014

En route to Oklahoma, our 2nd and final night of a 1400+ mile road trip after a 8 hour drive from Las Cruces, NM. I use Holiday Inn's and IHG properties when I can. This did not disappoint, familiar quality, service and hospitality. Right off I-40 and easy access to food, gas and other businesses we had a great stopover.... More 

Was this review helpful? Yes
Contributor
14 reviews 14 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 11, 2014

Proximity to airport is nice. Check in was simple and quick. I can see this hotel being an issue if you don't have a vehicle. Its only within walking distance of one restaurant (buffalo wild wings) and a couple gas stations. There are no sidewalks, no places to walk. My room was clean, I did not have any issues with... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Amarillo East, responded to this review

Dear Jeff K, Thank you for taking the time to provide feedback on your stay. We are pleased to see you enjoyed your time at the hotel, and look forward to serving you in the future. Sincerely, Ben J Case Manager IHGCare More 

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Additional Information about Holiday Inn Express Hotel & Suites Amarillo East

Address: 9401 I-40 East, Amarillo, TX 79118
Phone Number:
Location: United States > Texas > Amarillo
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Amarillo East 2.5*
Number of rooms: 69
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Amarillo East
Holiday Inn Express Amarillo
Holiday Inn Amarillo
Amarillo Holiday Inn
Hotel Style:
#14 Family Hotel in Amarillo

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