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Holiday Inn Express Hotel & Suites Amarillo East

#14 of 69 Hotels in Amarillo
Certificate of Excellence
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9401 I-40 East, Amarillo, TX 79118
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Holiday Inn Express Hotel & Suites Amarillo East
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Holiday Inn Express Hotel & Suites Amarillo East
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122 reviews from our community

Traveler rating
    66
    32
    13
    7
    4
See reviews for
47
30
10
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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  • All months
    (122)
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    (26)
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    (44)
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    (28)
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    (24)
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Senior Contributor
22 reviews 22 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Checked in with average welcome. When inquired about a good place to eat nearby, staff had not eaten at any of the local establishments and could only offer they are all good. Room was nicely decorated, and large, but table was very dirty - it looked to me as if someone had a chicken dinner without plates. Not a pleasant... More 

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Houston, Texas
1 review
4 of 5 stars Reviewed March 8, 2015 via mobile

Definitely one of favorite hotels to stay at when I'm in Amarillo working. Close to the airport and just a short drive to restaurants closer into town. My favorite thing about this hotel is that's it's quiet. I decided to try out another Holiday Inn Express once and could barley get any rest due to the paper thin walls and... More 

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Raleigh, North Carolina
Top Contributor
63 reviews 63 reviews
22 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 16, 2015

The front of the property is decorated perfectly for the area with antique cars and farm equipment. The rooms are in great shape , very clean. The rooms have pneumatic door closers. (mine needs to be re-adjusted) Also my room didn't have a office desk or chair. :-( Overall I wish I would have started my trip here.

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Cary, NC
Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 12, 2015

After a long day on the road it was a great place to stay. Beautifully decorated hotel and extremely comfortable beds. Very spacious room especially with 70 pound dog. There were also several good places to walk our dog. Access to the hotel is a bit tricky so I found map quest helpful. Breakfast was quite nice and seemed well... More 

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Grand Rapids, MI
Top Contributor
89 reviews 89 reviews
51 hotel reviews
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed February 3, 2015

We stayed at the Holiday Inn Express in Amarillo, TX. on our way west. This is a new, very nice and the front desk was very helpful. Our room was on the third floor, and we were right at I40 going west. No problem with traffic noise and the room was very large. Breakfast was crowded, but good. Would definitely... More 

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Macomb, Michigan
Top Contributor
86 reviews 86 reviews
20 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed January 15, 2015

The hotel and lobby has very nice woodwork for a Holiday Inn Express! The staff was every bit as nice. Very friendly and quick to answer any questions you may have about the local area. Our room was very clean and modern. The WiFi is nice and speedy as well. The only negative thing I have to report is the... More 

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Indiana
1 review
2 of 5 stars Reviewed January 8, 2015

For $151 a night I expect a hotel to be without flaw; however, that is not the case with this hotel. I told the front desk person I was interested in the pool and hot tube, nothing left to question and asked to see the pool area. I was assured that I would be happy with my stay, given a... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Amarillo East, responded to this review

Dear ArturoPenny, Thank you for taking the time to share your recent experience at our hotel. It is disheartening to hear that you were not able to fully enjoy our pool facility and we sincerely apologize for any inconvenience this may have caused. Your review will be used to consider improvements needed and we hope that you can give us... More 

Contributor
13 reviews 13 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 5, 2015

This is a dog friendly hotel, which is what we needed in our recent trip. The hotel has a weird chemical smell to it and the room was not as clean as expected. There was hair in the tub and on the bathroom floor. The bed also had dog hair embedded in the top blanket down comforter. We were too... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Amarillo East, responded to this review

Dear Susan B, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding room cleanliness. We will address this concern. I assure you that the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We... More 

North Platte, Nebraska
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 10, 2014

Our family of 4 enjoyed the staff and facility on our mini vacation. The breakfast and breakfast cook were wonderful! Very comfortable beds/pool/etc. Take the back way into down town on the cut across street to the north and never hit the interstate!

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Contributor
20 reviews 20 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 5, 2014

Decent, with friendly night staff and typical HI breakfast, but when I called a few hours after I checked out about an item I left they claimed it wasn't in the room even though I know I left it (and where!). I stopped to look through all my belongings, and yes, I had left the item. I am disappointed that... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Amarillo East, responded to this review

Dear 266travel, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should... More 

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