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Quality Inn East

2.0 of 5
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1515 I-40 East, Amarillo, TX 79102
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Quality Inn East
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110 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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American Fork, Utah
Level Contributor
6 reviews
5 hotel reviews
1 of 5 stars Reviewed 5 days ago NEW

Room was dirty!!! Someone had left food in the fridge. Coffee had been poured in the sink. Bathtub drain was full of yuck!! There were metal posts sticking out under the bed (covered by bed ruffle). The carpet looked like it hadn't been vacuumed. The pack and play was broken and filthy!!! We left as soon as we could find... More 

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Cripple Creek, Colorado
Level Contributor
47 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Kathrine (or Cathrine) checked us in and was very friendly, super helpful & offered good suggestions on the area. The room was clean with the usual amenities, quiet, nice bed & good wi-fi. Breakfast was hot & good, with plenty to chose from, was a bit off our route but glad we stayed. Will be staying there again next trip... More 

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Russellville, Arkansas
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

While it is not updated, the bed mattresses were older, it was clean and had a great hot breakfast, along with supper friendly staff! The rooms contained a fridge, microwave, and a four cup coffeemaker.

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Hillsborough, New Jersey
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

When you park, the first thing you see is the missing brick from the archway. It looked like a dump and one of the guests quickly told us it is but price is right. The safety bar in the bathtub was about to fall off; the bulb from the lamp fell off, which exposed the wiring and some bar was... More 

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Travelers are raving about these Amarillo hotels

Graniteville, South Carolina
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The room was clean but this hotel is in dire need of some TLC. The staff was kind of friendly. I was afraid the bathroom door knob was going to fall off and I was going to be trapped it was so loose. The hair dryer did not work and no microwave. I would not recommend staying here.

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Las Vegas, Nevada
2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

I stopped for the night here with my 7 & 3 yr.old granddaughters as they were coming to stay w/ me for a couple weeks, the next morning just before we were about to leave to continue onto Las Vegas NV I had squatted down and in process of getting back up my knee rolled very hard and gave out... More 

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1 review
1 of 5 stars Reviewed 3 weeks ago

I have stayed in my fair share of shady hotel rooms in my life, but this one is the worst that I have ever seen. If I wasn't in the middle of a thunderstorm at midnight and already pre-booked, sight unseen, I would definitely go elsewhere! The quality Inn that I stayed in, in Winslow Arizona and Gallup New Mexico... More 

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Alexandria
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed 5 weeks ago

Everything worked , although the internet barely. Definitely nearing low class hotel status. Reception friendly. Much needed improvements not likely- probably will be a dump hotel soon. Anyone could find a better at the same price. I'm thankful to have had a restful night here. Could've been much worse.

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Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 21, 2015

The bed was so lumpy and uncomfortable we got no sleep. White liquid on chair and huge dead cock roach upon entry to the room, pubic hairs and torn sheets. It is a MESS. I could not even sleep and what is the point of getting a motel room that is so gross and uncomfortable you can not sleep a... More 

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Catherine Y, Guest Relations Manager at Quality Inn East, responded to this review

I sincerely apologize for the conditions of your room. I am also appalled that this room was open for guests when it was obviously not ready. The owner has been notified and the housekeeping supervisor will be as well. Thank you for your feedback so that we can make the necessary improvements to our facility. More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 20, 2015 via mobile

Other than the front desk staff being very friendly there isn't any other positive remarks, sorry! So glad it was just a quick stop to get some rest. Stairs to get to room are dangerously steep. Right off interstate so it was incredibly noisy. The door security bar was broken like someone kicked in the door so we felt very... More 

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