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Country Inn & Suites By Carlson, Amarillo I-40 West

2.5 of 5
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2000 Soncy Rd, Amarillo, TX 79121
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1 room 1 guest
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Country Inn & Suites By Carlson, Amarillo I-40 West
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266 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (266)
  • Mar-May only
    (60)
  • Jun-Aug only
    (96)
  • Sep-Nov only
    (62)
  • Dec-Feb only
    (48)
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elkhart
1 review
5 of 5 stars Reviewed 6 days ago NEW

Very friendly staff, clean rooms, convenient location. My family always stays here when we're in town. Close to everything on soncy but out by itself so you don't have the congestion of the other hotels

Review collected in partnership with Country Inns & Suites By Carlson

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Katy, Texas
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed 1 week ago

Thought this would be a notch up from Hampton or Holiday Inn. Wrong! Actually a notch down from what I expect from either of those two. From the outside it has some arches and dormers that promise more but inside it delivers less. Bathroom is dated as is the room. That would be OK if they we not charging 140... More 

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Jamie098, General Manager at Country Inn & Suites By Carlson, Amarillo I-40 West, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with your accommodations. To discuss your stay further, please contact the hotel directly, and ask for Jamie Marrs, GM More 

Santa Paula, California
1 review
5 of 5 stars Reviewed 2 weeks ago

Very clean and comfortable rooms, nice hot breakfast and thoughtful staff! Rooms were clean and a great size. I will stay here again. I left something in the room and housekeeping took good care of it and it was sent to my home quickly! Saved me lots of money if I would have had to replace the lost item.

Review collected in partnership with Country Inns & Suites By Carlson

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Level Contributor
15 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Spent two nights and were very pleased. The staff was friendly and helpful. I was doing a load of laundry and the machine didn't start. The staff replaced my quarters no questions, and the machine worked the second time. Noticed they were replacing carpets along the hallway we stayed in.

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Austin, Texas
1 review
1 of 5 stars Reviewed 2 weeks ago

Stayed here the night before my flight. The rooms are outdated and the bathrooms have mold growing on the tub. Breakfast was in a tight room and the eggs were cold. I told the girl at the desk about the cleanliness of my room and her response was "I can't do anything about that, tell a maid". I expected a... More 

Was this review helpful? Yes
Jamie098, General Manager at Country Inn & Suites By Carlson, Amarillo I-40 West, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with your accommodations. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites By Carlson standards. To discuss your stay further, please contact the hotel directly, and ask for Jamie Marrs,... More 

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