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Candlewood Suites

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18 Western Plaza Drive, Amarillo, TX 79102
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Candlewood Suites
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32 Reviews from our TripAdvisor Community

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Traveler rating
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    11
    6
    3
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • German first
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English first
  • All months
    (32)
  • Mar-May only
    (7)
  • Jun-Aug only
    (13)
  • Sep-Nov only
    (4)
  • Dec-Feb only
    (8)
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1 review
1 of 5 stars Reviewed 1 week ago

When we reserved this room, we thought we were reserving at the Staybridge(next door) that we stayed in last time we were in the area; it was NOT. NO pool, NO breakfast, laundry room is inside the gym so you have people walking in on you during your workout. Rude service. The hallways were dirty, the remote on the TV... More 

Was this review helpful? Yes
ERICKA B, Manager at Candlewood Suites, responded to this review

Mr. Korrie J We are sorry to hear that you booked the wrong hotel. Although we are grateful you had the opportunity to stay with us we are disappointed you were dissatisfied with your overall stay. We regret to inform you that all Candlewood suites properties do not include breakfast or pool on site and the location of the laundry... More 

Wimberley, Texas
Level Contributor
143 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I am an IHG rewards member and usually stay in the Staybridge Suites in Amarillo, but it was full on July 4th weekend so I thought the Candlewood Suites would be comparable. Well that is not the case. We arrived 15 minutes before check-in time and they would not allow us to check in. This is a first for me.... More 

Was this review helpful? Yes
ERICKA B, General Manager at Candlewood Suites, responded to this review

Dear Mr. Lowemanc We appreciate you choosing to stay with us. Unfortunately it was at the time when our building was struck by lighting which temporarily affected the way you log-on to our Wi-Fi/internet, and also it was at the same time we were revamping our lobby, hence the lamps behind the front desk. We do apologize if this brought... More 

Keller, Texas
Level Contributor
85 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Let me start by saying it was late at night when we stopped with a very sleepy fussy five year old! We had another reservation which was a nightmare so thank goodness we got a room quickly here! Arrived and checked with ease. Room was large very clean and had all accommodations you have at home! Beds were a bit... More 

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Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We wanted a place in between Houston and Denver because we were driving a car and a moving truck. So we thought any place half way in between would be fine. Not this place. We got there exhausted around 1am and the very uninterested desk attendant gave us a room so we lugged our stuff upstairs only to find a... More 

Was this review helpful? Yes 1
ERICKA B, General Manager at Candlewood Suites, responded to this review

Dear Mr. or Mrs.Cvolps This unfortunately was a disheartening feedback, nonetheless feedback that I will definitely bring attention to with my staff. I sincerely apologize and promise this will never happen again. Sincerely, Ericka More 

Travelers are raving about these Amarillo hotels

Sugar Land, Texas
Level Contributor
250 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Very comfortable suite with a full kitchen and large bathroom. This was our first time to stay at a Candlewood Suites hotel and we will do it again. There is a lake with black swans next to the hotel and plenty of restaurants surrounding it within walking distance.

Was this review helpful? Yes
ERICKA B, Manager at Candlewood Suites, responded to this review

We are glad that you gave Candlewood Suites a try, but we are more happy that you gave a us the chance to be first. It's nice you enjoyed the little lake view, and that your first stay was successful and now you are open to try our Candlewood Suites in other cities and states. Thank you for your review,... More 

Cheltenham, United Kingdom
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed May 25, 2015

I stay here a lot, it's very reasonable at $70 a night, big, clean rooms, comfy bed, friendly staff and free laundry facilities (even the washing powder). On the downside the Internet is at best ok and has regular outages and the TV channels although plentiful don't tie up to any TV guide so it's hard work to figure out... More 

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Norman, OK
Level Contributor
151 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed April 13, 2015

The rooms were clean and spacious. with comfortable beds and pillows. Housekeeping does not service the room on weekend, but that was no big deal. The room had a full-size refrigerator and dishwasher, with a dishes for 4 in the cabinets above the kitchen area sink. Well-located to a number of restaurants, close to gas stations, etc. The front desk... More 

Was this review helpful? Yes 1
Sanford, Florida
Level Contributor
48 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed April 12, 2015

I really enjoyed my stay here! The hotel is very, very nice inside and out~ and the rooms are big!! The furnishings are upgraded and everything was so clean. FREE laundry was a bonus and I love the flooring in the workout room. Staff extremely helpful and friendly! Stayed 3 days and really loved it! Close to everything too!

Was this review helpful? Yes 1
Victoria
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 8, 2015

I stay in candlewood suites a lot and this was by far one of the nicest ones I have stayed in. Nice area with restaurants close by. Hotel was very clean a and comfortabl, the fitness room was well equipped and one the better ones I have seen. I was on the first floor and it was very quiet.

Was this review helpful? Yes 1
Portland, Oregon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 3, 2015

The room was clean, the front desk was friendly and the snacks at the little market in the lobby were just what I needed. It was very quiet because it's set way back from the high way. There were several good places to eat right nearby and plenty of retail in the area. I had to drive down to Hereford... More 

Was this review helpful? Yes 1
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22 photos of this hotel

Management photos: Courtesy of the property manager

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