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Comfort Suites

#15 of 69 Hotels in Amarillo
Certificate of Excellence
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12 Western Plaza Drive, Amarillo, TX 79109
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Best prices for: 1 room 1 guest
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88 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Santa Fe, New Mexico
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

This hotel appears to have a lot of potential and nice interior design, however, the room was lacking wash clothes, the swimming pool area was void of towels as well. The room itself was big and clean and the bed was comfortable, although the sheets were mildly scratchy. However, for the 150 a night rate, it's far from worth it.... More 

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Kingsport, Tennessee
Level Contributor
259 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent fitness center, great breakfast and super nice rooms. I really enjoyed our stay at this comfort suites. The rooms are very spacious and just an overall excellent stay. The only drawback was the shower was a little odd but I think because it was a handicap accessible room. Maybe a way to angle the shower head would help.

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Forest City,NC
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed May 27, 2015

I have to echo what my fellow North Carolinian stated about this Comfort suite, it's AWESOME!. Great nights sleep. Extra large, spacious rooms. Just make sure you book the right place. This one is at 12 western plaza drive.

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monroe
Level Contributor
67 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 27, 2015

Only a year old. New and spacious rooms. However, it was 80 degrees in my room when we arrived. I adjusted it for 70, went for supper and came back, it was 81. Called the front desk, they told me what to do, and it went up higher. Called a second time, as I will not stay where it is... More 

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Cheyenne, Wyoming
Level Contributor
104 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed May 19, 2015

You cannot beat the price or the location of this property. It's right off I-40 in Amarillo, located in a part of the city with plenty of restaurants. But the hotel while being new is loud, housekeeping is spotty (they didn't even get to our room after the first night of a four day stay), the floor had not been... More 

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Shamrock Texas
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed May 17, 2015

My Husband and I stayed the weekend of May 8th. We checked in to room 211. Once walking into the room I noticed the bed had just been remaid there were black streaks on the pillowcases which looked to be like mascara. Went down to the front desk and the clerk on the 3-11 shift told me that the housekeeper... More 

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Indiana
Level Contributor
4 reviews
5 of 5 stars Reviewed May 15, 2015

My wife and I were on our way back from Mesa and just pulled into Comfort Suites in Amarillo. We were amazed at the fun colors on the exterior and the superb decoration in the entrance and room. The staff was very friendly, the bed comfortable, and the breakfast well done. We also thought the price was pretty good. We... More 

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Denver
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed April 26, 2015

We love this property! The rooms were clean and spacious, the breakfast was as good as could be expected (free) and the staff were wonderful. The bed was comfortable and clean. We can only hope to find this kind of quality for an affordable price further down the road.

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Harrisburg, North Carolina
Level Contributor
105 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
5 of 5 stars Reviewed March 30, 2015

Speaking ONLY of 12 Western Plaza Drive location, as there are several others same name in Amarillo. I selected this hotel one evening after taking the exit only because of the many hotel options listed on sign at exit. I then visually inspected the many options within the half mile radius from the vehicle only by cursory glance. "Good as... More 

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Fort Worth, Texas
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed February 14, 2015 via mobile

Clean, comfortable friendly! Great beds!!!! Mattress was heavenly and comforter / pillow were fluffy: Breakfast was decent. Sausage was especially good Kinda hard to get to off the highway! Highly recommend for a no fuss hotel.

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