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Comfort Suites

#18 of 69 Hotels in Amarillo
Certificate of Excellence
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12 Western Plaza Drive, Amarillo, TX 79109
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Best prices for: 1 room 1 guest
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86 reviews from our community

Traveler rating
    33
    32
    8
    6
    7
See reviews for
33
20
6
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Forest City,NC
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I have to echo what my fellow North Carolinian stated about this Comfort suite, it's AWESOME!. Great nights sleep. Extra large, spacious rooms. Just make sure you book the right place. This one is at 12 western plaza drive.

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monroe
Top Contributor
67 reviews 67 reviews
21 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Only a year old. New and spacious rooms. However, it was 80 degrees in my room when we arrived. I adjusted it for 70, went for supper and came back, it was 81. Called the front desk, they told me what to do, and it went up higher. Called a second time, as I will not stay where it is... More 

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Cheyenne, Wyoming
Top Contributor
101 reviews 101 reviews
18 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed 1 week ago

You cannot beat the price or the location of this property. It's right off I-40 in Amarillo, located in a part of the city with plenty of restaurants. But the hotel while being new is loud, housekeeping is spotty (they didn't even get to our room after the first night of a four day stay), the floor had not been... More 

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Shamrock Texas
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

My Husband and I stayed the weekend of May 8th. We checked in to room 211. Once walking into the room I noticed the bed had just been remaid there were black streaks on the pillowcases which looked to be like mascara. Went down to the front desk and the clerk on the 3-11 shift told me that the housekeeper... More 

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Indiana
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

My wife and I were on our way back from Mesa and just pulled into Comfort Suites in Amarillo. We were amazed at the fun colors on the exterior and the superb decoration in the entrance and room. The staff was very friendly, the bed comfortable, and the breakfast well done. We also thought the price was pretty good. We... More 

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Denver
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We love this property! The rooms were clean and spacious, the breakfast was as good as could be expected (free) and the staff were wonderful. The bed was comfortable and clean. We can only hope to find this kind of quality for an affordable price further down the road.

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Harrisburg, North Carolina
Top Contributor
103 reviews 103 reviews
28 hotel reviews
95 helpful votes 95 helpful votes
5 of 5 stars Reviewed March 30, 2015

Speaking ONLY of 12 Western Plaza Drive location, as there are several others same name in Amarillo. I selected this hotel one evening after taking the exit only because of the many hotel options listed on sign at exit. I then visually inspected the many options within the half mile radius from the vehicle only by cursory glance. "Good as... More 

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Fort Worth, Texas
Contributor
12 reviews 12 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 14, 2015 via mobile

Clean, comfortable friendly! Great beds!!!! Mattress was heavenly and comforter / pillow were fluffy: Breakfast was decent. Sausage was especially good Kinda hard to get to off the highway! Highly recommend for a no fuss hotel.

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Austin
Top Contributor
54 reviews 54 reviews
29 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed January 24, 2015

We stayed for just one night passing through and it appears to be a newer inn. Hopefully it will stay that way, we like these when passing through. We did have one issue that was corrected. When we got to our room the bedspread had something smeared on it . . yuk. We called the desk and they came up... More 

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Lubbock, Texas
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 16, 2015

I have stayed at this Comfort Suites in Amarillo every time I come to town to work. The staff is very helpful and friendly. The breakfast is very delicious. The rooms are always clean and ready. My last visit, it was very cold outside, when I opened my room door, the staff had already turned the heater on. I will... More 

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