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Hampton Inn & Suites Amarillo West

2.5 of 5 6901 I-40 West, Amarillo, TX 79106 (Formerly Amarillo Inn)
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Certificate of Excellence 2014
Hampton Inn & Suites Amarillo West
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Hampton Inn & Suites Amarillo West
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168 reviews from our community

Traveler rating
    61
    58
    23
    15
    11
See reviews for
53
53
14
27
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sverige
Top Contributor
159 reviews 159 reviews
67 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We had problem finding the hotel. The adress on the reservation did not fit our Garmin GPS. After 30 min looking, we finally got it. The Hampton is a small hotel and we got our room on the third floor, off the koss playing in the pool. Ordinary room, no fridge. Very close to several restaurants for evening meal. Small... More

Was this review helpful? Yes
Steven M, General Manager at Hampton Inn & Suites Amarillo West, responded to this review

I am sorry you had difficulty finding our location. You are not the first so dont feel bad. I have spokent to google and other cites trying to correct the problem but do to origional listing dates it is necessary to type in the word interestate 40 on most navagation systems to get correct directions. Many hotels are finding this... More

Charlotte, North Carolina, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

This was our first stay at this property, even though we have noticed it several times on previous trips. The room was comfortable, the bedding what we have come to expect. But who was must delightful was Sherry Gene, the breakfast person, who oversees all of the preparation for their complementary breakfast and needs of the customers who partake. Sherry... More

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Steven M, Manager at Hampton Inn & Suites Amarillo West, responded to this review

We appreciate you compliments. As always we like to please our customers each and every one. I am glad your experience found you well. More

La Grange, Texas, United States
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Hampton Inn has been my first go-to lodging choice but I will not return to this one. It just wasn't the experience that I had come to expect of them. Drape was torn and wouldn't close completely. I planned for a microwave and there was none. Check in took far too long. Parking lot seemed dark. However, the breakfast was... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Steven M, General Manager at Hampton Inn & Suites Amarillo West, responded to this review

I am sorry you did not have the experience at our hotel you expected. Per your complaint on the drapes the maintenance team has already been alerted to fix the problem. As for the microwave not being in your room this hotel allows the guest to use the one in the breakfast area as only suites come stocked with a... More

Oakton, Virginia
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Clean, affordable and easy to access from the highway. I booked it at the minute and arrived really late but they had everything ready. Fitness room is small and lacks enough equipment but hotel is good. The staff was great and the parking was safe.

Was this review helpful? Yes
Steven M, Manager at Hampton Inn & Suites Amarillo West, responded to this review

Thanks for your praise. We always like it when guests enjoy their stay. Hope to see you next time. More

Katy, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We took a family vacation to Palo Duro and stayed the weekend at this hotel. They treated us like family. Brandon was cordial and helpful and Sherry who serves the breakfast was really family friendly. Such a truly lovable person. Everyone enjoyed being around her. Dave

Review collected in partnership with Hampton

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Steven M, General Manager at Hampton Inn & Suites Amarillo West, responded to this review

Just the way we like you to feel. Come again and see us anytime. Thanks again. More

Irving, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Exactly what I expect of a Hampton Inn. Clean rooms, nice warm cookies in the evening and an incredible breakfast attendant that makes the morning extra special. She went above and beyond to make our breakfast experience special each day we were there.

Review collected in partnership with Hampton

Was this review helpful? Yes
Steven M, General Manager at Hampton Inn & Suites Amarillo West, responded to this review

Thanks for the compliments. As always word of mouth is best and cheapest advertisment we can have. Again Thanks More

Irving, TX, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I cannot say enough good things about this hotel! It was perfect! The staff was so nice and helpful. Sherry in the breakfast area treated us like we were in a 5 star restaurant! There was fresh lemonade everyday, the rooms were immaculate, and knowing that the comforter was washed between every guest was awesome! We can't wait to go... More

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Steven M, Manager at Hampton Inn & Suites Amarillo West, responded to this review

Thanks for you praise and as always we appreciate you continued business. Word of mouth is the best advertising there is! More

Crested Butte, Colorado
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 16, 2014

Where do I even begin? I booked a stay at the older Hampton Inn on the other side of Amarillo, but later found out it was now a Baymont Inn, so I canceled that and booked here at this Hampton Inn, which apparently was Amarillo Inn before and before that a Hampton Inn. So the hotel changed names 3 times.... More

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Steven M, Manager at Hampton Inn & Suites Amarillo West, responded to this review

I'm so sorry for your poor experience this week at our hotel. Please be assured I will be discussing your comments with our management team to work on immediate improvements. We take pride in providing the best in lodging and service so our lapses during your stay are being taken very seriously. I would be delighted to be of assistance... More

Hurst, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed September 2, 2014

Arrived late on a Sunday..40+ mph winds are blowing. This is the kind of wind that makes your car door ding the guy sitting next to you....wars have begun over less! Folks here understand and open the doors for you to not get blown away with the handles...good people, all. Hotel was superb..great mattresses..quiet rooms...internet works fine...indoor plumbing, the works!... More

Was this review helpful? Yes
Steven M, Manager at Hampton Inn & Suites Amarillo West, responded to this review

Thanks for the response to your stay at our sister Hilton property. I hope next time you might try us here at the Hampton Inn. As always all feedback is apprecited. More

Houston
Contributor
13 reviews 13 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 1, 2014

My king suite was quiet, comfortable and pleasant. This Hampton actually keeps the halls and elevators clean. The breakfast supervisor is extremely nice to the guests. I will definitely stay here again.

Was this review helpful? Yes
Steven M, Manager at Hampton Inn & Suites Amarillo West, responded to this review

We appreciate your comments and are proud of our staff and the compliments you have given. As always we appreciate you busines and look forward to seeing you the next time your in town. More

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Additional Information about Hampton Inn & Suites Amarillo West

Address: 6901 I-40 West, Amarillo, TX 79106 (Formerly Amarillo Inn)
Phone Number:
Location: United States > Texas > Amarillo
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Amarillo West 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Hampton Inn & Suites Amarillo/West Hotel Amarillo
Hampton Inn And Suites Amarillo/West
Hampton Inn Amarillo
Hampton Inn Hotel Amarillo
Amarillo Hampton Inn

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