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All 67 Amarillo hotels

Hampton Inn & Suites Amarillo West

2.5 of 5 Hotel   |   6901 I-40 West, Amarillo, TX 79106 (Formerly Amarillo Inn)
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70%
Ranked #16 of 67 hotels in Amarillo
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Neil G Granbury, United States
  • Reviews (158)
  • Photos (18)
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  • Room tips (19)
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158 people have reviewed this hotel

Traveler rating
    56
    55
    22
    15
    10
See reviews for
51
50
14
24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • German first
  • Any
English first
Granbury, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Very pleased. why 200. The hotel and staff were excellent. What more can you say. It will be a waste of typing and reading just to get in 200 characters so I will just stay I am very satisfied. Silly requirement for 200 words when not needed. thanks.

Review collected in partnership with Hampton

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Fort Worth, Texas
Top Contributor
130 reviews 130 reviews
37 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The hotel is an easy off, easy on from I 40. there are three place to eat were close,a short walk. The hotrl is clean, the breakfast typical Hampton Inn. A plus there was hot coffee all day. Staff was friendly. The rooms are large with a microwave and refrig. There is a seating area but it not separated from... More

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Wylie
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Two major problems: 1) Not enough parking for the hotel lot. 2) The mattress was terrible. The parking lot is small and was full. We did arrive late, but there was nowhere to park on the lot. The clerk wanted us to park in a "shared" lot off hotel property. I told him I did not feel safe doing so.... More

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Lindsey S, Director of Sales at Hampton Inn & Suites Amarillo West, responded to this review

Alfred, Thank you for your review. I will be having a meeting with our housekeeping and maintenance teams to address the issue you had with your mattress. We are currently working on replacing all of the mattresses in the hotel. There will also be a meeting with the front desk team discussing the issue you had with parking. The desk... More

Midland, Texas
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My wife and I travel a lot. Whether it's business or pleasure, we prefer to use Hilton Hotels or Hilton affiliates. Our latest adventure took us to Texas the Musical located just South of Amarillo in the Palo Duro State Park. We booked our room several weeks in advance and had no problems finding it or getting into our room.... More

Was this review helpful? Yes 1
Lindsey S, Director of Sales at Hampton Inn & Suites Amarillo West, responded to this review

It is very upsetting that a front desk team member was rude to your wife. This is unacceptable and will be immediately addressed. Unfortunately, our parking lot is small. While we have enough spaces to accommodate every guest room, occasionally issues arise when rooms have multiple vehicles or oversize vehicles. We do try to make sure that over size vehicles... More

SW USA
Top Contributor
159 reviews 159 reviews
55 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A pretty average, Hampton Inn. Walking distance to an Outback and a Hoffbrau Steak House. Check in OK, not great. Hot real friendly. Breakfast a typical one for the chain, limited choices of fruits compared to other H.I. Nice cookies in the afternoon. Elevator really creepy and noisy. Dark parking lot. Only good thing was the location, right off the... More

Was this review helpful? Yes 1
Lindsey S, Director of Sales at Hampton Inn & Suites Amarillo West, responded to this review

Thank you for taking time to review your recent stay. I am disappointed that your check in process was “not great.” We strive to make each of our guests feel like family. I will be addressing this with our front desk team. I am also working with our maintenance team on the elevator and parking lot lighting issues. We hope... More

Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Poor lighting in the parking lot. Our room smells like old smoke. The elevators whine and grumble- so we took the stairs. We have stayed at many a Hampton- this is the worst. Yuck. Trust me! Go somewhere else

Was this review helpful? Yes 2
Lindsey S, Director of Sales at Hampton Inn & Suites Amarillo West, responded to this review

I apologize that you were disappointed in your recent stay with us. I have discussed the issues you described with our team and we are taking appropriate action. I understand how frustrating it is when your room smells like smoke. While we are a 100% smoke free hotel, occasionally we do have guests that smoke in the rooms. When this... More

Fort Worth, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hampton Inn never lets you down. Nice accommodations, good breakfast, clean rooms! This location sits off the road enough that the highway noise is not an issue . If given a choice, I'd pick them every time.

Review collected in partnership with Hampton

Was this review helpful? Yes
Lindsey S, Director of Sales at Hampton Inn & Suites Amarillo West, responded to this review

Michael, Thank you for reviewing your stay with us at the Hampton Inn and Suites Amarillo West. We are pleased you enjoyed the hotel and we hope to see you again soon! More

1 review
2 of 5 stars Reviewed 4 weeks ago

This hotel has a problem with thieves in their parking lot. I've stayed here 5 times this year, but the last two times I've stayed I've had my Yeti Cooler, which had locks on it, stolen out of my work truck. No cameras in parking lot, no security, and no responsibility. I won't be staying here anymore!

Was this review helpful? Yes
Lindsey S, Director of Sales at Hampton Inn & Suites Amarillo West, responded to this review

Ryan, We apologize for the issues you had during your stay with us. We are taking precautions to address your issue, however the hotel is not responsible for property left unattended in vehicles. More

Durham, United Kingdom
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for one night only but were very impressed with our welcome from the exceptional staff. The rooms were comfortable and well equipped. The indoor pool area looked clean. The complimentary breakfast was a great start to the day. We would happily recommend this hotel.

Was this review helpful? Yes
Lindsey S, Director of Sales at Hampton Inn & Suites Amarillo West, responded to this review

We are pleased you enjoyed your recent stay with us. We hope to see you again soon! More

Tucson, Arizona
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 14, 2014

This is not your typical Hampton. The property is dated and the first room assigned was not inhabitable. The late night front desk was staffed with one person who obviously was not interested in working there and one who exceeded our expectations to make the stay tolerable.

Review collected in partnership with Hampton

Was this review helpful? Yes
Lindsey S, Director of Sales at Hampton Inn & Suites Amarillo West, responded to this review

I apologize you were unsatisfied with your stay and will be addressing the concerns you had. We would appreciate the opportunity to speak with you about your experience and have the opportunity to address your specific concerns. Please call the hotel directly to speak with our General Manager, Joel Snell. We appreciate any feedback you can provide, as it helps... More

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Additional Information about Hampton Inn & Suites Amarillo West

Address: 6901 I-40 West, Amarillo, TX 79106 (Formerly Amarillo Inn)
Phone Number:
Location: United States > Texas > Amarillo
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Amarillo West 2.5*
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Also Known As:
Hampton Inn And Suites Amarillo/West
Hampton Inn & Suites Amarillo/West Hotel Amarillo
Hampton Inn Amarillo
Hampton Inn Hotel Amarillo
Amarillo Hampton Inn

18 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style
#9 Family Hotel in Amarillo #15 Business Hotel in Amarillo
Hotel Class
Official Description (provided by the hotel)
We know after a long day of travel you want to relax and appreciate our hospitality. Enjoy our heated indoor pool and relax in hot tub. Stay energized in our fitness center or get connected in our business center. Start your day off right with a complimentary hot breakfast, and before you hit the road grab a snack from our market. You will love our convenient location near Interstate 40, the medical and shopping districts, and you can travel anywhere in Amarillo within 15 minutes! ... more   less 
Number of rooms
64

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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