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Hampton Inn & Suites Amarillo West

#12 of 69 Hotels in Amarillo
Certificate of Excellence
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6901 I-40 West, Amarillo, TX 79106 (Formerly Amarillo Inn)
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Hampton Inn & Suites Amarillo West
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Hampton Inn & Suites Amarillo West
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187 reviews from our community

Traveler rating
    71
    64
    25
    15
    12
See reviews for
62
61
14
27
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (187)
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    (44)
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Franschhoek
Top Contributor
69 reviews 69 reviews
39 hotel reviews
61 helpful votes 61 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Nothing messes up an experience in an hotel more than having items stolen. Our vehicle was burgled in the parking lot virtually directly outside the main entrance and a number of items taken out of the rear luggage area and costly damage inflicted to the SUV as a result of the rear window being broken. What makes it worse is... More 

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St Louis, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

The superb support by staff is worth traveling out of your way to stay at this hotel. Very helpful in finding a restaurant. Helpful in making coffee early and providing bananas and oranges because we had to leave before breakfast was served. At each turn, during our visit, we were met with absolute dedication to our needs and very professional... More 

Review collected in partnership with Hampton

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Steven M, Manager at Hampton Inn & Suites Amarillo West, responded to this review

Thanks for the compliments. We are here to provide the best experience possible. It is our pleasure to provide the quality of service that only Hamptonality could be used to describe. Thanks again for the admoration. More 

Northfield, Minnesota, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The beds were comfortable and it was convenient! I fell in love with a restaurant close enough to walk to and felt safe leaving my elderly Mom in the room. BUT.....all this pales in comparison with the great customer service I got after leaving my iPad behind! I think it was "Sherry" at the front desk who I worked with.... More 

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Steven M, General Manager at Hampton Inn & Suites Amarillo West, responded to this review

Thanks for your comments we always appreciate customer feedback about the hotel. We are glad you enjoyed your stay and hope to see you again. More 

La Porte, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The comfortable beds are one of the biggest draws for us, plus they always seem to be clean. We usually stick with H.I. unless the price is too high. We also enjoy the complimentary breakfast. They usually have something hot as well as continental type foods. The staff has always been friendly in the places we have stayed.

Review collected in partnership with Hampton

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Steven M, Manager at Hampton Inn & Suites Amarillo West, responded to this review

Thanks for your loyalty to Hampton. It is as always our pleasure to serve our customers. We look forward to seeing you again soon. I know my employees will love hearing your positive feedback. More 

Spring, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

The entire staff was extremely helpful as we took refuge in this hotel during a recent "Blizzard". The front staff, kitchen staff and maintenance man all assisted us individually during our two day stay. The "Big Boss" was in each morning during breakfast, greeting the guest and spreading good will. The rooms were clean and the food choices were far... More 

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Steven M, General Manager at Hampton Inn & Suites Amarillo West, responded to this review

We appreciate your comments on our hotel and service. Thanks for being a loyal hampton customer and we look forward to seeing you again. More 

Spearman, Texas
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed January 25, 2015 via mobile

This is our "go to" hotel for over nites in Amarillo. We have used points and cash for our stays. Staff is courteous and helpful. Jeannie was on desk duty this last trip and is great fun. Property is clean and up to Hampton standards. Breakfast is good ,but eggs are consistently a yuk. Indoor pool is quiet and nice.... More 

Was this review helpful? Yes 1
Steven M, General Manager at Hampton Inn & Suites Amarillo West, responded to this review

Thanks for the great comments. We aim to please all guests with such Hamptonality style of service. More 

Irving, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 19, 2015

We booked the Amarillo Hampton in advance with our Hilton Honors Points. We were leaving home after church and Amarillo looked to be the perfect spot to stay on our way to the Grand Canyon. We were completely satisfied from the moment we walked in to the lobby and were met with a smile. Our room was very quiet and... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Steven M, Manager at Hampton Inn & Suites Amarillo West, responded to this review

Comfortable and Convenient great descrition of most all Hamptons glad to keep up the reputation. Come see us again. More 

Alexandria, Virginia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 15, 2015

Stayed here one night while on a trip from NM to Ohio. The room was very clean and the bathroom had been renovated. Had a nice desk in the room. We had a room on the top floor away from the elevator. Nice beds with clean duvets on them. We ordered a pizza from a Pizza Hut that was next... More 

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Steven M, Manager at Hampton Inn & Suites Amarillo West, responded to this review

Thanks for your courteous review and we hope to continue be a great Hamapton in which to stay. More 

Boise City, United States
1 review
4 of 5 stars Reviewed January 14, 2015

I stay at this hotel quite often; however, on my most recent visit, the hotel had run out of soap! What hotel runs out of soap?? They also did not recognize my Diamond Status, if you are interested in those things. I will most likely stay here again. I like the location and the staff are very friendly.

Review collected in partnership with Hampton

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Steven M, Manager at Hampton Inn & Suites Amarillo West, responded to this review

It was explained to the guest weather conditions delayed the receipt of the order obviously we had all of the other items and there were bars of soap at the front conter for guests whom requested them. The guest received my emailed and responded that she will definately be back again. More 

Rice Lake, Wisconsin, United States
Contributor
14 reviews 14 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 10, 2015

Great place to stay in Amarillo , Tx .Hotel was recently remodeled and updated. Rooms are comfortable and new décor is pleasant. Nice breakfast before you hit the road which is a nice time saver. Many good restaurants within walking distance

Review collected in partnership with Hampton

Was this review helpful? Yes
Steven M, Manager at Hampton Inn & Suites Amarillo West, responded to this review

Thanks. We appreciate the applause of the recent remodel and look forward to seeing you in the future.. More 

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