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All 66 Amarillo hotels

Hampton Inn & Suites Amarillo West

2.5 of 5 Hotel   |   6901 I-40 West, Amarillo, TX 79106 (Formerly Amarillo Inn)
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Ranked #16 of 66 hotels in Amarillo
A recent review
3 of 5 stars reviewed yesterday
Lynn A Middlesex, North Carolina, United States
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129 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Middlesex, North Carolina, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 of 5 stars Reviewed yesterday NEW

I will be completely honest and start by saying that I usually frequent Starwood Hotels and I could not find a Sheraton near where I was going to be in Texas. The property was clean and the front desk associates were very nice, however, the room did not meet my expectations. I reserved a suite and apparently if a couch... More

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Orlando, Florida
Top Contributor
170 reviews 170 reviews
84 hotel reviews
165 helpful votes 165 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

It is the type of hotel you expect on the side of I-40 in Amarillo! It is a nice Hampton Inn (very nice staff) Room was OK, breakfast was very good Outback next door to the hotel. If I am ever passing Amarillo again I would stay here.

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Lindsey S, Director of Sales at Hampton Inn & Suites Amarillo West, responded to this review

Paul, thanks for taking the time to review your recent stay. We are happy you enjoyed your time here with us. We are continuing to make improvements to the hotel. We hope to see you again the next time you are in Amarillo, so you can see how dedicated we are to providing you with the best hotel experience. More

1 review
4 of 5 stars Reviewed 1 week ago

The hotel is very well kept, and the breakfast excellent. BUT... don't take the room on the back side of the elevator! This review must have two hundred characters minimum, so I am typing meaningless words to reach the magic two hundred.

Review collected in partnership with Hampton

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Lindsey S, Director of Sales at Hampton Inn & Suites Amarillo West, responded to this review

Thank you for your review and tips for other travelers. When making reservations you may request high floor, low floor, near elevator, or away from elevator as well as many other options. We try very hard to meet all of our guest’s requests, however requests are not guaranteed. Providing your preferences in your reservation helps us know the best room... More

Sanger, United States
1 review
5 of 5 stars Reviewed 1 week ago

Stayed here on the last night of our Spring Break trip in 2014, hotel was either new, or freshly remodeled. Did not use the pool/spa, but the room was excellent and the breakfast was top notch as well. Will definitely stay here again if the need arises.

Review collected in partnership with Hampton

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Lindsey S, Director of Sales at Hampton Inn & Suites Amarillo West, responded to this review

Thank you, Stanson, for your review! We are pleased you and your family enjoyed our newly renovated hotel. We have completed updates to our guest rooms and bathrooms, corridors, fitness center, and meeting room. In the coming months we are continuing to improve the hotel by painting the exterior of the building and making upgrades to our indoor pool and... More

Albuquerque, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Hotel staff was not at all friendly or customer oriented. Am a rewards member and have been for years, at all other hotels I am greeted and thanked for giving them my business. Did not take care of noisy guests when complained. Breakfast was limited and of low quality.

Review collected in partnership with Hampton

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Lindsey S, Director of Sales at Hampton Inn & Suites Amarillo West, responded to this review

Elsa, I am disappointed to hear you were not pleased with your recent stay. I apologize we did not meet your expectations. I will be looking into the issues you mentioned with the front desk staff and breakfast. We take these matters seriously and will be taking corrective action where needed. Our goal is to make each of our guests... More

Chattanooga, Oklahoma
1 review
5 of 5 stars Reviewed 2 weeks ago

As usual, another wonderful and comfortable stay while visiting Palo Duro Canyon thanks to the Hampton Inn and Suites, but most of all------ the helpfulness and kindness of our initial contact, "Vivian", while booking our reservations as well as follow throughs, questions, changes and special requests as the planning of our trip continued. Vivian's professionalism , kindness and thouroughness was... More

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Lindsey S, Director of Sales at Hampton Inn & Suites Amarillo West, responded to this review

Laura B., Thank you for taking the time to let everyone know about your recent stay with us. Vivian is a veteran of our team here and is a great example of hospitality at its best. I will make sure to pass your comments along to Vivian and the rest of our front desk team! We look forward to seeing... More

Iowa City, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Very clean rooms, very helpful staff! We always choose Hamptons for these reasons...and this one was top notch, as usual! The breakfast was wonderful...and the hotel was quiet. Would certainly come back to this location another time! Great for families!

Review collected in partnership with Hampton

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Lindsey S, Director of Sales at Hampton Inn & Suites Amarillo West, responded to this review

Thanks for your review Tom K. We are happy you enjoyed your stay with us and we look forward to having you again! More

Denton, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Have no complaints at all. Quiet, great breakfast, clean, nice staff, great value. Basis room is good sized, bathroom is comfortably sized. Plenty of parking. Plenty of restaurants in close proximity.

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Lindsey S, Director of Sales at Hampton Inn & Suites Amarillo West, responded to this review

Thanks for the review TexasSondra! We are glad you enjoyed your time with us in Amarillo and we look forward to seeing you again! More

Tijeras, United States
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The lobby and rooms were very nice and updated. Everything was super clean. We appreciated the complimentary breakfast and the "to go" breakfast bags. I love that their bedspreads are freshly laundered everyday so there's no worry like there can be with some other hotels about whether the comforter is clean or not. We would stay here again.

Review collected in partnership with Hampton

Was this review helpful? Yes
Lindsey S, Director of Sales at Hampton Inn & Suites Amarillo West, responded to this review

Sean, Thank you for taking the time to review your recent stay! We are so happy you enjoyed our recent updates made to the hotel. We have come a long way in the last few months and the hotel looks great. We will be continuing to improve throughout the year. We love all the feedback we get from our guests... More

Temple, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

Everything was clean and fine. A very typical mid-level hotel stay. Breakfast was average, but the staff-member monitoring it was exceptional. Only complaint is that there was inadequate lighted parking. Had to park some distance away in order to feel that my vehicle was somewhat safe.

Review collected in partnership with Hampton

Was this review helpful? Yes
Lindsey S, Director of Sales at Hampton Inn & Suites Amarillo West, responded to this review

Paul, Thank you for your review. We are happy you enjoyed your stay and found our breakfast host to be “exceptional.” I will be looking into the comment you made about inadequate lighting in the parking lot. The safety and security of our guests is one of our top priorities and I apologize for any inconvenience you experiences. We are... More

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Additional Information about Hampton Inn & Suites Amarillo West

Also Known As:
Hampton Inn & Suites Amarillo/West Hotel Amarillo
Hampton Inn And Suites Amarillo/West
Hampton Inn & Suites Amarillo/West Hotel
Hampton Inn Amarillo
Hampton Inn Hotel Amarillo
Amarillo Hampton Inn
Address: 6901 I-40 West, Amarillo, TX 79106 (Formerly Amarillo Inn)
Phone Number:
Location: United States > Texas > Amarillo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Family Hotel in Amarillo
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Amarillo West 2.5*
Official Description (provided by the hotel):
We know after a long day of travel you want to relax and appreciate our hospitality. Enjoy our heated indoor pool, relax in the sauna or hot tub. Stay energized in our fitness center or get connected in our business center. Start your day off right with a complimentary hot breakfast, and before you hit the road grab a snack from our market. You will love our convenient location near Interstate 40, the medical and shopping districts, and you can travel anywhere in Amarillo within 15 minutes! ... more   less 
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