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Red Roof Inn Amarillo East

1620 East Interstate 40, Amarillo, TX 79103 (Formerly Magnuson Hotel Amarillo)
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Red Roof Inn Amarillo East
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Red Roof Inn Amarillo East
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258 reviews from our community

Traveler rating
    69
    86
    51
    33
    19
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Limon, Colorado
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

We pulled in with a crew of 4 adults and 7 kids under 8. I had low expectations for this hotel but they dropped even further when we checked in. You can tell that this hotel has been neglected from quality maintenance and repair for quite a while. Even the normal things that break on a hotel room like the... More 

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kvaap, General Manager at Red Roof Inn Amarillo East, responded to this review

Thank you for choosing Red Roof Inn Amarillo East. I'm disappointed that you weren't happy with your stay, as we often make our customers satisfied. We are currently remodeling and renovating our rooms with brand-new hardwood floors, shower curtains, walkways, and bread spreads, as well as maintenance repairs. With all these changes, I hope that you'll "heighten your expectations" and... More 

Chester, Virginia
1 review
5 of 5 stars Reviewed 2 weeks ago

After staying in a not so pleasant hotel the night before, on a cross country trip, my daughter and I stayed at the Red Roof hotel and were very pleased with our stay. The room was clean, the bed comfortable, hardwood floors, and clean bathroom. Hotel staff friendly. Overall a great stay and good night sleep.

Was this review helpful? Yes
kvaap, General Manager at Red Roof Inn Amarillo East, responded to this review

Thank you very much for choosing red roof inn Amarillo East TX. we are so glad for your review. we love taking care of the guests they come to visit us. .we are always happy to hear from a happy guest. we are so happy you like our new hard wood floor. thank you for your feed back. More 

Dallas, Texas
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed last night on the transit to Dallas home. They changed from smoking room that was originally assigned by Hotwire,to non-smoking room with brand new wooden floor. Staff are very friendly. The room has microwave and refrigerator that work.

Was this review helpful? Yes 1
kvaap, General Manager at Red Roof Inn Amarillo East, responded to this review

Thank you very much for choosing red roof inn. we are glad for the review. we love taking care of the guests that come to visit us . we are very glad you like our new renovated room with wooden floor. I hope to see you soon. More 

Friona, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Very clean well maintain. Every one of the staff was helpful Will stay with them again and would recommend to a friend or relative to stay here the rooms were updated and easy to get around the city from here

Was this review helpful? Yes 1
kvaap, General Manager at Red Roof Inn Amarillo East, responded to this review

Thank you for choosing Red Roof Inn Amarillo. I am happy to know that you enjoyed your stay, and all the commodities that we had to offer. We take pride in our customer service, and i'm glad to hear feedback from you. I hope to see you soon (or those whom you kindly refer). Thank you, General Manager More 

1 review
2 of 5 stars Reviewed February 23, 2015

We reserved a room at this location bc they had one of the highest ratings i had seen for rri. The amount of stars they have online say nothing for the actual quality of the hotel. They first did not have the room we wanted. They gave us a key to another room, which did not even open. Could not... More 

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kvaap, General Manager at Red Roof Inn Amarillo East, responded to this review

Thank you for choosing Red Roof Inn Amarillo, and I'm truly apologetic that you didn't enjoy your stay. However, we are remodeling, so I hope you change your mind and give us a second chance, as i'm sure that you will not have the same experience, but one that will be much more satisfying. I will also be sure to... More 

El Paso, Texas
Contributor
12 reviews 12 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 15, 2015

This is a very clean updated motel. good value for a nice room. close to resturants and stores,The Big Texan,especially. Easy access to interstate,stores and banks.I will stay here again next time in the area.

Was this review helpful? Yes
kvaap, General Manager at Red Roof Inn Amarillo East, responded to this review

Thank you for choosing Red Roof Inn Amarillo East! We are currently remodeling, and i'm glad you enjoyed all of our amenities. Also, I appreciate you taking time to leave us a review to give us some feedback! I hope to see you soon on your next visit to Amarillo! General Manager More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 11, 2015

Stay here 3 nights a week for 5 years and have no complaints... rooms always ready for me when i return and are recently updating property. The rare occasion of any problem would report to front desk and taken care of immediately. Would definitely recommend staying here.

Was this review helpful? Yes 1
kvaap, General Manager at Red Roof Inn Amarillo East, responded to this review

Thank you so much for putting up a review! I'm glad that you enjoy the Red Roof, and all that we have to offer. As we are making changes in the rooms, I hope you come see all the variations on your next visit! General Manager More 

2 reviews
5 of 5 stars Reviewed February 8, 2015

Friendly staff and clean updated rooms. Plenty of places to eat within walking distance. If ya don't wamna walk or drive the Big Texan will even pick you up from here in a limo! I'll be back for sure!

Was this review helpful? Yes
kvaap, General Manager at Red Roof Inn Amarillo East, responded to this review

Thank you for choosing Red Roof Inn for your stay! I appreciate you taking time to leave us a review, and i'm glad you enjoyed what we had to offer. I hope to see you soon, General Manager More 

Senior Contributor
26 reviews 26 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed January 28, 2015

The staff was nice that's the only good thing I can say about this motel. The room was disgusting, I slept in my clothes because I was afraid I would catch something, the bathroom was nasty and the sink wouldn't drain. Not a safe area either.

Was this review helpful? Yes 1
kvaap, General Manager at Red Roof Inn Amarillo East, responded to this review

Thank you for choosing Red Roof Inn Amarillo for your stay. I appreciate your business, and I truly apologize for the inconveniences that you had during your stay. I wish you would have told the front desk about your problems, as we could have easily made something work, from simply switching your room to granting a discount. Also, we are... More 

New Rochelle, New York
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 10, 2015

For starters, we used to stay at Red Roof Inn exclusively whenever we traveled. It used to be the "higher end" budget friendly chain. Sadly, the company has switched from mostly "corporate" locations to mostly "franchised" locations, resulting in a severe decline in service and cleanliness! We hardly ever stay at this chain anymore and this stay confirmed that for... More 

Was this review helpful? Yes
kvaap, General Manager at Red Roof Inn Amarillo East, responded to this review

Thank you for choosing Red Roof Inn Amarillo. I'm truly apologize for the inconveniences that you had. However, I do not agree with all that you have written. Franchise and corporate hotels are viewed equally in the lodging industry; it is a business for a reason, and all hotels have to comply to the same rules and regulations regardless. As... More 

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