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Ashmore Inn & Suites

#21 of 69 Hotels in Amarillo
Certificate of Excellence
2.5 of 5
Hotel website
2301 I-40 East, Exit 72-A, Amarillo, TX 79104
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Ashmore Inn & Suites
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Ranked #21 of 69 Hotels in Amarillo
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
aandpyoung Gainesville, Texas
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218 reviews from our community

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    35
    13
    13
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53
67
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gainesville, Texas
Contributor
14 reviews 14 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here one night while passing through Amarillo. We had stayed here before and had a good experience so thought we would try it again. The hotel is clean, the staff is always nice, the breakfast bar was good. There is a Cracker Barrel restaurant in front of the hotel that is in walking distance. The hotel sets back... More 

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Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Room was large, clean, and well appointed. Staff very pleasant and helpful. Good one night stay for the price. Ample parking and very convenient to I 40. Pretty good breakfast and felt like it was a really good value for the money. Would recommend.

Was this review helpful? Yes 2
Oak Harbor, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I was traveling alone and was very nervous, never have done this before. I was there last month for my mother was taken to Amarillo Hospital for surgery. At Ashmore for 3 nights, and was very comfortable. I felt the room was very clean and the bathroom was great. I use to be a housekeeping supervisor and I am very... More 

Was this review helpful? Yes 1
Dryden, Canada
Top Contributor
123 reviews 123 reviews
35 hotel reviews
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stopped overnight on our long journey home. Check in was speedy and the attendant was helpful and pleasant. The room was clean and adequately furnished but dated. For what we were looking for this hotel served our purposes at a reasonable price

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Castle Rock, Colorado
Top Contributor
67 reviews 67 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 21, 2015

Nice and comfortable hotel. Breakfast was good, room was comfortable. It's a little dated but it didn't phase us much. Elevators leave something to be desired. The staff was friendly and attentive. Nothing amazing but met our needs and comfort level.

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Carol H, Director of Sales at Ashmore Inn & Suites, responded to this review

Good Morning Elizabeth M , Thank you so much for taking the time to write a review . We appreciate all feedback. We are so happy your stay was comfortable.and our staff was friendly. We love our guest and we want to make sure customer service is at the top of our list. We do plan a update on our... More 

Top Contributor
69 reviews 69 reviews
36 hotel reviews
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed March 10, 2015

I stayed there 3 nights while working nearby. Worn and dated but safe and reasonable. The bed faces the window and TV faces the couch so it's hard to see the TV from the bed but it does swivel a bit. Towels were very worn and frayed like I would use to dry my car after washing. Breakfast was decent.... More 

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Carol H, Director of Sales at Ashmore Inn & Suites, responded to this review

Dear Texas, Thank you so much for your feedback on your recent visit . Your feedback is very important to us so that we can serve our guest better as we pride ourselves on guest service and we really appreciate your help. We do plan to to some renovations in the very near future. I am so very apologetic for... More 

Dallas, Tx
Contributor
19 reviews 19 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 9, 2015 via mobile

We had 2 rooms booked. One for us one for another family. At check in things were such a mess with out reservations we were not sure if we had one. then our room had s pullout bed for our kids. It was horrible. You could fell every spring in the mattress. The sofa bed was warped and we had... More 

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Carol H, Director of Sales at Ashmore Inn & Suites, responded to this review

Dear Tx Mike, Thank you for taking the time to write this review, your feedback is very-important to us. I would like to take this opportunity to apologize for the confusion on your reservation at check in. We have had several new employees which we will do additional training, I am also so very sorry to hear that your room... More 

Grants, New Mexico
Contributor
13 reviews 13 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 25, 2015

We stayed at this location last weekend. It was very nice, room was clean and comfortable, staff was very accommodating and friendly. The lobby was very nice, location in relation to the interstate was perfect.

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Carol H, Director of Sales at Ashmore Inn & Suites, responded to this review

Thank you so much for your kind words, we really appreciate you taking the time out of your busy schedule to write this review. Looking forward to your next visit to Amarillo. We would love for you to drop in. Warm, Regards, Carol Hall More 

Usa
Contributor
20 reviews 20 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 16, 2015

Great room, clean, comfortable bed, quiet, efficient check-in, reasonable rate, extensive breakfast. Ground floor room was spacious. Check in and checkout was very good. Gentleman in morning had a suit on. The lobby was gorgeous. NOT your normal chain hotel. Breakfast had lots of options from yogurt to scrambled eggs. Location was close to Interstate, but away from street, so... More 

Was this review helpful? Yes 2
Carol H, Director of Sales at Ashmore Inn & Suites, responded to this review

Dear JMtraveler14, Thank you so much for taking the time out of your busy schedule and writing a review. It-is very important to us as Guest service is so very important to us. Safe Travels and we are looking forward to your next visit with us. Warm Regards, Carol Hall More 

Hugoton KS.
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 13, 2015

Stayed in a lot of hotels in Amarillo and never found anything extraordinary, but this hotel was exceptional! Booked via travel site for a decent rate and was very pleasantly surprised on checking in. Check in was fast and the staff very friendly and courteous. The room had everything one could want. Big comfortable king bed, WiFi available, Fridge, decent... More 

Was this review helpful? Yes 1
Carol H, Director of Sales at Ashmore Inn & Suites, responded to this review

Dear mjohns405, Thank you so very much for taking the time out of your busy schedule to write a review for the Ashmore Inn, we really appreciate all of your feedback. Guest Service is so important to us. I am so happy you enjoyed your visit and we are looking forward to your next visit. Warm Regards, Carol Hall More 

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