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Ashmore Inn & Suites

#22 of 69 Hotels in Amarillo
Certificate of Excellence
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2301 I-40 East, Exit 72-A, Amarillo, TX 79104
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Ashmore Inn & Suites
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Ranked #22 of 69 Hotels in Amarillo
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
Budnick319 Dryden, Canada
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215 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dryden, Canada
Top Contributor
83 reviews 83 reviews
29 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stopped overnight on our long journey home. Check in was speedy and the attendant was helpful and pleasant. The room was clean and adequately furnished but dated. For what we were looking for this hotel served our purposes at a reasonable price

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Castle Rock, Colorado
Top Contributor
55 reviews 55 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Nice and comfortable hotel. Breakfast was good, room was comfortable. It's a little dated but it didn't phase us much. Elevators leave something to be desired. The staff was friendly and attentive. Nothing amazing but met our needs and comfort level.

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Carol H, Director of Sales at Ashmore Inn & Suites, responded to this review

Good Morning Elizabeth M , Thank you so much for taking the time to write a review . We appreciate all feedback. We are so happy your stay was comfortable.and our staff was friendly. We love our guest and we want to make sure customer service is at the top of our list. We do plan a update on our... More 

Top Contributor
60 reviews 60 reviews
34 hotel reviews
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed there 3 nights while working nearby. Worn and dated but safe and reasonable. The bed faces the window and TV faces the couch so it's hard to see the TV from the bed but it does swivel a bit. Towels were very worn and frayed like I would use to dry my car after washing. Breakfast was decent.... More 

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Carol H, Director of Sales at Ashmore Inn & Suites, responded to this review

Dear Texas, Thank you so much for your feedback on your recent visit . Your feedback is very important to us so that we can serve our guest better as we pride ourselves on guest service and we really appreciate your help. We do plan to to some renovations in the very near future. I am so very apologetic for... More 

Dallas, Tx
Contributor
19 reviews 19 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

We had 2 rooms booked. One for us one for another family. At check in things were such a mess with out reservations we were not sure if we had one. then our room had s pullout bed for our kids. It was horrible. You could fell every spring in the mattress. The sofa bed was warped and we had... More 

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Carol H, Director of Sales at Ashmore Inn & Suites, responded to this review

Dear Tx Mike, Thank you for taking the time to write this review, your feedback is very-important to us. I would like to take this opportunity to apologize for the confusion on your reservation at check in. We have had several new employees which we will do additional training, I am also so very sorry to hear that your room... More 

Grants, New Mexico
Contributor
13 reviews 13 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at this location last weekend. It was very nice, room was clean and comfortable, staff was very accommodating and friendly. The lobby was very nice, location in relation to the interstate was perfect.

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Carol H, Director of Sales at Ashmore Inn & Suites, responded to this review

Thank you so much for your kind words, we really appreciate you taking the time out of your busy schedule to write this review. Looking forward to your next visit to Amarillo. We would love for you to drop in. Warm, Regards, Carol Hall More 

Usa
Contributor
13 reviews 13 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 16, 2015

Great room, clean, comfortable bed, quiet, efficient check-in, reasonable rate, extensive breakfast. Ground floor room was spacious. Check in and checkout was very good. Gentleman in morning had a suit on. The lobby was gorgeous. NOT your normal chain hotel. Breakfast had lots of options from yogurt to scrambled eggs. Location was close to Interstate, but away from street, so... More 

Was this review helpful? Yes 2
Carol H, Director of Sales at Ashmore Inn & Suites, responded to this review

Dear JMtraveler14, Thank you so much for taking the time out of your busy schedule and writing a review. It-is very important to us as Guest service is so very important to us. Safe Travels and we are looking forward to your next visit with us. Warm Regards, Carol Hall More 

Hugoton KS.
Contributor
17 reviews 17 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 13, 2015

Stayed in a lot of hotels in Amarillo and never found anything extraordinary, but this hotel was exceptional! Booked via travel site for a decent rate and was very pleasantly surprised on checking in. Check in was fast and the staff very friendly and courteous. The room had everything one could want. Big comfortable king bed, WiFi available, Fridge, decent... More 

Was this review helpful? Yes 1
Carol H, Director of Sales at Ashmore Inn & Suites, responded to this review

Dear mjohns405, Thank you so very much for taking the time out of your busy schedule to write a review for the Ashmore Inn, we really appreciate all of your feedback. Guest Service is so important to us. I am so happy you enjoyed your visit and we are looking forward to your next visit. Warm Regards, Carol Hall More 

Bristol
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 9, 2015

Our actual stay at this hotel was ok. Good size bedroom and bathroom clean and tidy. They also offer an afternoon refreshment, which was a bonus, although sparse compared to other hotels we have stayed in, in the USA. It is a little way out of the centre. We tried to walk it, but it was impossible due to a... More 

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Carol H, Director of Sales at Ashmore Inn & Suites, responded to this review

Dear ChipolatasandMash, Thank you for taking time to write a review on your stay at the Ashmore Inn we appreciate your feedback. I would like to extend my sincere apology for not corresponding to your emails. I did research on our computers but I didn't find your correspondence. on any of-our accounts some time they go into spam. folders. No... More 

Boise, Idaho
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed January 20, 2015

This place was okay--I'll look for another hotel if I'm ever in need of one in Amarillo. One thing to be very aware of...the address that both Hotwire AND Google have on file for this is wrong. Following the directions using my iPhone landed me in a very bad looking neighborhood. I called the hotel and they told me they... More 

Was this review helpful? Yes 1
Amarillo, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 20, 2015

Stayed a night there in a suite trying to get out away from the home and take kids to pool. Was the worst experience I have ever had. Was cold outside so thought indoor pool would be warm, but it was luke warm at best. When walking into the building it smelled like a gym (sweaty body odor). We stayed... More 

Was this review helpful? Yes 1
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