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Staybridge Suites Amarillo-Western Crossing

3.0 of 5 36 Western Plaza Drive, Amarillo, TX 79109
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Certificate of Excellence 2014
Staybridge Suites Amarillo-Western Crossing
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Staybridge Suites Amarillo-Western Crossing
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129 reviews from our community

Traveler rating
    80
    36
    6
    6
    1
See reviews for
43
43
6
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Watkinsville, Ga
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

For the second time we stopped over here on our way west, and for the second time we found the property absolutely perfect. We were greeted warmly, the manager's reception was delicious, and the breakfast equally enjoyable. This will be a regular stopover on our regular trips to the Rockies.

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1 review
1 of 5 stars Reviewed 6 days ago NEW

I stayed at this hotel never dreaming I would ever have a problem. But than a bed bug run across my forehead. I started to look around and found hundreds of bed bugs when I told the front desk they seemed very concerned promising to give me a full refund and pay for suit cases. Ext But the following day... More

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Denver, CO
Top Contributor
113 reviews 113 reviews
7 hotel reviews
210 helpful votes 210 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed two separate nights as a mid way point on a road trip. First night on the way south, we arrived at 3pm after an 8 hour drive. Front desk had a line up and was in a state of confusion. Apparently the front desk staff had no record from the housekeeping crew as to what rooms were clean and... More

Was this review helpful? Yes 1
Plano, TX
Top Contributor
65 reviews 65 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed there for a weekend in October. We were there for a High school class reunion. The rooms were clean, and very comfortable. There were a few problems, but management handled them quickly and efficiently, The breakfasts were well prepared and there was a lot of food, We found the rooms to be quiet and very clean. In terms... More

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Top Contributor
59 reviews 59 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location, great price, great service! But our room needed a paint job. The walls were dirty in the bathroom. The chair in our room also had a white stain, which I cleaned up. But everything else was clean and tidy. I would stay here again even with the 2 oversights.

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AmarilloTxDipak, General Manager at Staybridge Suites Amarillo-Western Crossing, responded to this review

Dear Guest, It is our goal to consistently provide superior service and accommodations and your comments are very improtant to us. In the effort to retain your patrtonage and to demonstrate our commitment to guest satisfation please accept this invitation to return to the hotel for a complementry one-night stay.Insuring you, that all bathrooms have been updated and with a... More

England, United Kingdom
Senior Contributor
44 reviews 44 reviews
29 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We paid $202 for two nights and received: Free parking on site. Helpful, friendly receptionists. Tea, coffee, hot chocolate in reception, all day. Indoor pool, hot tub, fitness suite. Washing machine and dryer free of charge. Business centre. Hot and cold breakfast buffet (very good quality and well replenished). Our room was very large, clean and bright. Very comfortable, huge,... More

Was this review helpful? Yes 1
Southlake, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I love Staying at different Staybridge Suite Hotels when I am working someplace for several days or weeks. This time I was in and out and it could not have been a better choice. Love the large rooms and the staff was so thoughtful - including the social hour lady noticing that I loved the chicken wings and even brought... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

We always stay here with our dog when we're traveling with our dog. Great value and always willing to give discounts if you're a member. And membership is free. Clean comfortable rooms. Good free breakfast. Awesome laundry rooms and good areas outside to walk your pets

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Flower Mound, Texas
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We recently stayed for 8 days in Sept 2014. 7 days before our daughters wedding and 1 day after. The staff were extremely knowledgable, the lobby was kept clean, the beds were comfortable and the kitchens were a god-send. A big Thank-you to Manager Donnie and Event Coordinator Becky for working with the bride & family and having 15 rooms... More

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Crested Butte, Colorado
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This place appears to be pretty new. The staff is friendly and the lobby is nice. I was on the 3rd floor. My room had a strong musty smell, but nothing I couldn't handle for 2 nights. The kitchen was really nice and modern. The breakfast is terrible and next time I stay here I would either cook in my... More

Was this review helpful? Yes 2
AmarilloTxDipak, General Manager at Staybridge Suites Amarillo-Western Crossing, responded to this review

Thank you for contacting the Staybridge Suites regarding your experience during your recent stay. I greatly appreciate you taking the time to bring this matter to my attention and apologise for any inconvenience you may have experienced due to the unpleasant eggs and black sausage. It is our goal to consistently provide superior service and accommodations and your comments are... More

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Additional Information about Staybridge Suites Amarillo-Western Crossing

Address: 36 Western Plaza Drive, Amarillo, TX 79109
Phone Number:
Location: United States > Texas > Amarillo
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Amarillo-Western Crossing 3*
Number of rooms: 97
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