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Staybridge Suites Amarillo-Western Crossing

3.0 of 5 36 Western Plaza Drive, Amarillo, TX 79109
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Certificate of Excellence 2014
Staybridge Suites Amarillo-Western Crossing
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Staybridge Suites Amarillo-Western Crossing
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134 reviews from our community

Traveler rating
    82
    39
    6
    6
    1
See reviews for
43
43
6
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Camden, Arkansas
Contributor
12 reviews 12 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed here for work based on a co-workers recommendation. The hotel is right in the middle of town close to everything. There are some restaurants within walking distance as well as some retail stores. The one bedroom studio was very nice and had everything that you would need. The walls are a little thin, but other than that I... More

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Coweta, Oklahoma, United States
Top Contributor
59 reviews 59 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Had a wonderful time at the Staybridge for two nights while attending the Working Ranch Cowboys Association World Finals Rodeo. We were upgraded to a full suite with lots of room. Very comfortable place to stay. Hotel was quiet and clean. The hot breakfast left a bit to be desired, but I found plenty to get me full. :)

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Senior Contributor
30 reviews 30 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Got the 1 bedroom suite with kitchenette. I was impressed with how quiet and fresh the hotel was. The pricing and food offered for breakfast. I would certainly stay here again. One recommendation I would make is to have the spa heater fixed. It was not very warm.

Was this review helpful? Yes 1
Portland,texas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

The staff at check in we're so helpful. It was a rowdy Fri nite ,I asked Becky if the room assigned to us would be a quite one. After looking at the pre-assigned room,she smiled and said "I've got a quite one on the top floor. The room was spotless and nicely appointed.

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Mentone, California
Top Contributor
109 reviews 109 reviews
43 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel is new and clean. We had a ADA room, which was very nice, but expensive. BEDS were great. Bath had a tub which was somewhat hard to navigate for ADA, but I worked it out. BREAKFAST was good. Attendant was very helpful. We were towing a car in an enclosed trailer and parking was difficult in the rainy evening... More

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Watkinsville, Ga
Contributor
13 reviews 13 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 19, 2014

For the second time we stopped over here on our way west, and for the second time we found the property absolutely perfect. We were greeted warmly, the manager's reception was delicious, and the breakfast equally enjoyable. This will be a regular stopover on our regular trips to the Rockies.

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2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 17, 2014

I stayed at this hotel never dreaming I would ever have a problem. But than a bed bug run across my forehead. I started to look around and found hundreds of bed bugs when I told the front desk they seemed very concerned promising to give me a full refund and pay for suit cases. Ext But the following day... More

Was this review helpful? Yes 4
Denver, CO
Top Contributor
115 reviews 115 reviews
7 hotel reviews
214 helpful votes 214 helpful votes
4 of 5 stars Reviewed October 15, 2014

Stayed two separate nights as a mid way point on a road trip. First night on the way south, we arrived at 3pm after an 8 hour drive. Front desk had a line up and was in a state of confusion. Apparently the front desk staff had no record from the housekeeping crew as to what rooms were clean and... More

Was this review helpful? Yes 2
Plano, TX
Top Contributor
65 reviews 65 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed October 7, 2014

We stayed there for a weekend in October. We were there for a High school class reunion. The rooms were clean, and very comfortable. There were a few problems, but management handled them quickly and efficiently, The breakfasts were well prepared and there was a lot of food, We found the rooms to be quiet and very clean. In terms... More

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Top Contributor
70 reviews 70 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 6, 2014

Great location, great price, great service! But our room needed a paint job. The walls were dirty in the bathroom. The chair in our room also had a white stain, which I cleaned up. But everything else was clean and tidy. I would stay here again even with the 2 oversights.

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AmarilloTxDipak, General Manager at Staybridge Suites Amarillo-Western Crossing, responded to this review

Dear Guest, It is our goal to consistently provide superior service and accommodations and your comments are very improtant to us. In the effort to retain your patrtonage and to demonstrate our commitment to guest satisfation please accept this invitation to return to the hotel for a complementry one-night stay.Insuring you, that all bathrooms have been updated and with a... More

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Additional Information about Staybridge Suites Amarillo-Western Crossing

Address: 36 Western Plaza Drive, Amarillo, TX 79109
Phone Number:
Location: United States > Texas > Amarillo
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Amarillo-Western Crossing 3*
Number of rooms: 97
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