After reading the reviews, I was afraid to book this hotel, but we had a very positive experience. The lobby did not smell as some reviews had said. The woman at the desk was very friendly and helpful. The room was clean and comfortable. and larger than most. Beds were comfortable. Plenty of hot water. The breakfast was disappointing, but... more

We used our points to book this hotel. It smelled of cheap perfume the minute you walked in the door, that and a very bad body odor of the person beind the desk. Our room smelled worse and after 1/2 an our of open windows and running the a/c while getting dinner, the smell was even stronger than before. We... more

I paid top dollar for this hotel, $89 for one night. Gawd awful crappy. Do not be taken in by the lovely fascade of the building and the floors to the room, the rooms are ghastly. Firstly, we find a pair of dirty long johns in the top drawer of the dresser. That, alone, should have been the worst of... more

Arrived late in amarillo very tired, and the night desk person was rude, standoffish, and claimed our online booking had not been received by the hotel. After showing him a confirmation email sent to me, he said it wasn't good enough. I had to call the travel company and get them to fax a reservation over. Zero customer service from... more

Overall, my wife and I were satisfied with this hotel (booked for a one night stop). However, the range of food for breakfast was limited. In particular, there was no ordinary bread nor waffles. Don't be fooled by the Long John Silver 'fish' restaurant, almost opposite the hotel. It offered very little fish, and is the first fish restaurant we... more

Nice rooms and clean. Beds very hard, not comfortable. Walls are thin could here tv and voices next room. Need sissors to open shampoo package. more

This hotel will not be one I recommend to my friends or family. The shower still had remnants of the previous user and the breakfast was almost non existent! The shower head was like as if someone put a hole in the wall and just stuck it through and left the hole open. When we laid in the bed within... more

There's not much of a personal touch to the place, given that it is chain, but they did everything right, and had everything I needed. Clean, comfortable, and professional. more

Reserved a non smoking room. When we arrived the guy at the front desk informed us the [--] confirmation number was not good at the hotel and we would have to wait two hours making it 11:00 PM before we could get a room. Politely requested that my girls be allowed to swim since we couldn't get our room and... more