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Holiday Inn Express & Suites Amarillo West

2.5 of 5 8330 W Amarillo Blvd, Amarillo, TX 79124
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Certificate of Excellence 2014
Holiday Inn Express & Suites Amarillo West
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Holiday Inn Express & Suites Amarillo West
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382 reviews from our community

Traveler rating
    273
    79
    19
    8
    3
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113
108
23
70
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Senior Contributor
28 reviews 28 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars NEW

Great new hotel, with large and comfortable room. Good service and breakfast. The bathroom has also a good size, with great shower! I think they could have someone outside the hotel helping guests with luggage.

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Guildford, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My husband and I stayed here on our first night of our road trip. It was very easy to find. The lady on front desk was super efficient and friendly. We stayed in room 335, so top floor but on the I40 side of the hotel, which did mean it was a little noisy. Saying that we slept very well.... More 

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Frisco, Colorado
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I traveled by myself (6 months pregnant) with our 2 year old and this hotel was phenomenal. I would recommend booking directly through them rather than the Holiday Inn number. Better rates, more flexible cancelation policy, and the sweet woman at the reception desk welcomed me by name and remembered talking to me on the phone. The hotel is very... More 

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I do a large amount of traveling over the course of a year and I will tell you the service at this particular hotel in Amarillo, Texas is better than some Intercontinental Hotels that I have stayed at. The Director of Operations Varun really shows passion for what he does and the employees at the front, housekeeping, or any employee... More 

Was this review helpful? Yes 1
Alesund, Norway
Senior Contributor
32 reviews 32 reviews
25 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

When we arrived at the hotel, we recived a warm welcome from the receptionist. We even got free waterbottles so their guest wouldn't thirst to death. The room was huge and modern with a "mini kitchen" where you have a sink, microwave and refrigerator. The bathroom was nice, modern and clean, and even had a mini TV where you can... More 

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I usually don't stay at a Holiday Inn Express but it was a last minute trip so I went by the reviews. The desk associate was polite and we were checked in quickly, we got a regular room downstairs and they did turn on the air as I had requested. The only things that kept me from thinking this was... More 

Was this review helpful? Yes 1
Niota, Illinois
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

First off id like to compliment Varun on his customer service skills, He is a great manager and trys to make the guest feel at home. Priscilla works the front desk and is by far the most outgoing and helpful of the staff! I just got the news that they are getting Tesla charge stations, way to go on doing... More 

Was this review helpful? Yes 2
Menomonie, Wisconsin
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stopped here twice on our trip to Arizona and back. Prices are high but it is a very clean place. On our second night the room temp was at 77 degrees at check in. We reset the thermostat to 68 for sleeping. I woke up at 2:30 to a 78 degree room.That was the end of our night. Played with... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Amarillo West, responded to this review

Dear Dave R, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding the air conditioning. We will address this concern. I assure you that the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments.... More 

Campinas, SP
Top Contributor
86 reviews 86 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Good location. 20 minutes far from the airport driving by the I-40. Nice people, breakfast exactly like the others Holiday Inn Express that you can find. Close to Westgate (Best Buy, Target, etc) and Medical Center.

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Varun C, General Manager at Holiday Inn Express & Suites Amarillo West, responded to this review

Dear Guigoguto, Thank you for taking the time to share your recent experience at our hotel. It is disheartening to see that we were not able to provide a Wow experience as we only scored 3 stars. Please email me at vc@chatworthltd.com to let us know what we can improve and score 5 STARS !! We as team sincerely apologize... More 

Bartlett, Illinois
Top Contributor
54 reviews 54 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 20, 2015

Wow! This particular hotel in the chain is outstanding! Close to the interstate and medical center. Staff particularly helpful in locating a place for dinner. The night that we were here even had a reception. We will stay here again when passing thru the area.

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Additional Information about Holiday Inn Express & Suites Amarillo West

Address: 8330 W Amarillo Blvd, Amarillo, TX 79124
Phone Number:
Location: United States > Texas > Amarillo
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Amarillo West 2.5*
Number of rooms: 128
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Hotel Style:
#1 Romantic Hotel in Amarillo
#1 Business Hotel in Amarillo
#3 Family Hotel in Amarillo

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